CITY OF LAKELAND NEWS & EVENTS JANUARY 2015 CITY EMPLOYEES ARE WORKING FOR YOU A LETTER FROM CITY MANAGER DOUG THOMAS 30290-I-0152 As we come to the beginning of a new year, many people look back over the previous 12 months to take stock of all that has been accomplished. We also set goals and make resolutions that we would like to achieve. In a similar vein, the City of Lakeland also looks back with pride and a sense of accomplishment in the achievement of our community and organizational goals, while remaining committed to continuously improving the municipal organization. We are proud of the efficiencies we have implemented that enable us to provide exceptional municipal services at some of the lowest costs among our peer cities. Since my appointment as City Manager roughly 11 years ago, I have been committed to making the City of Lakeland a great place to live, work and play. The City of Lakeland’s vision is to be a vibrant, innovative, culturally-inclusive, world-class community, and we can’t do this without the contributions of our hard- working and talented employees. In order to be successful in reaching our goals, we have a strong commitment to improvement and keep track of our progress through extensive data collection. It is difficult to present a comprehensive overview of all that we do within a newsletter, but we believe this Year-In-Review special edition of Access Lakeland highlights many of the services we deliver with pride for our community each day. As you will see, the City of Lakeland and our employees have done great things over the past year, and we look forward to even greater accomplishments for 2015. We encourage residents to continue to play an active role in our community by staying informed and engaged. We have great things planned for the future including new and exciting walking and bike paths that link our various neighborhoods and parks, new and expanded park facilities, and innovative street improvements. We also have upcoming renovations to Joker Marchant Stadium in celebration of the longest spring training relationship in Major League Baseball, which will continue our partnership with the Detroit Tigers for another 30 years! We are always looking at ways to improve communications with our citizens and I invite you to follow the broadcast of City Commission meetings live on LGN channel 615 (Bright House Networks) and channel 43 (Verizon FiOS). We also have a very robust website at www.lakelandgov.net that includes a live web stream of our broadcasts as well as a video-on-demand feature. The City maintains a YouTube channel, a Facebook page with over 28,000 followers that can be easily found by searching City of Lakeland, FL, as well as a very strong Twitter presence that can be found by searching @lakelandgov. Please consider following the updates of your city government through these social media outlets to keep up-to-date on the many exciting things that are occurring in Lakeland. I wish you a Happy New Year, and on behalf of the entire City of Lakeland organization, we consider it a privilege to serve our citizens and be part of this wonderful community. VISION MISSION VALUES LAKELAND ➢ ➢ • • –a vibrant, innovative, culturally-inclusive, world-class community. A community working together to achieve an exceptional quality of life. Social Responsibility Leadership • Integrity Commitment to Excellence Empowered Workforce Diversity
January 2015 Access Lakeland
Apr 07, 2016
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CITY OF LAKELAND NEWS & EVENTS
JANUARY 2015CITY EMPLOYEESARE WORKING FOR YOUA LETTER FROM CITY MANAGER DOUG THOMAS
30290-I-0152WE WANT
OPINION!YOUR
COMMUNITYVALUES SURVEY
Participate and You Could Win Prizes!
Take our online survey January 23rd - February 24th
The City of Lakeland is seeking input from citizens on City services & programs. Your feedback will
become part of the Strategic Planning Workshops with City officials and Commissioners.
LAKELANDVALUES.COMFor further information please call
(863) 834-SWAN (7926)HOLIDAY SCHEDULE:
CITY OFFICES WILL BE CLOSED FOR THE OBSERVANCE OF:
MLK DAY: JANUARY 19, 2015NO CHANGE TO ANY SERVICE.
Online | www.lakelandgov.net In Person | City Hall • 8AM – 5PM • Monday-Fridayfacebook.com/cityoflakelandfl | twitter.com/lakelandgov | youtube.com/cityoflakelandfl | instagram: cityoflakelandflListen Lakeland • First Sunday • FM 97.5 WPCV @ 8:30AM | FM 98.3 WWRZ @ 8AM | AM 1430 WLKF @ 8AM | AM 1230 WONN @ 9AM
Public Meetings | City Commission Meetings • First and Third Monday • 9AM | Utility Committee Meetings • First Monday • 1PMLive Broadcast on LGN | Channel 615 (Brighthouse) | Channel 43 (Verizon FiOS)
IMPORTANT NUMBERS:City Hall • 863.834.6000 Lakeland Electric Customer Service • 863.834.9535 Power or Water Outages • 863.834.4248Pollution Hotline • 863.834.3300 LPD Crime Tips Hotline • 863.834.2549 LPD (Non-Emergency) • 863.834.6900
PAYING YOUR UTILITY BILL:ONLINE | www.lakelandelectric.com BY PHONE | 863.834.9535IN PERSON | Lakeland Electric has partnered with over 50 local businesses including area AMSCOT offices to accept your utility payment.ST
AY CO
NNEC
TED
As we come to the beginning of a new year, many people look back over the previous 12 months to take stock of all that has been accomplished. We also set goals and make resolutions that we would like to achieve. In a similar vein, the City of Lakeland also looks back with pride and a sense of accomplishment in the achievement of our community and organizational goals, while remaining committed to continuously improving the municipal organization. We are proud of the efficiencies we have implemented that enable us to provide exceptional municipal services at some of the lowest costs among our peer cities.
Since my appointment as City Manager roughly 11 years ago, I have been committed to making the City of Lakeland a great place to live, work and play. The City of Lakeland’s vision is to be a vibrant, innovative, culturally-inclusive, world-class community, and we can’t do this without the contributions of our hard-working and talented employees. In order to be successful in reaching our goals, we have a strong commitment to improvement and keep track of our progress through extensive data collection. It is difficult to present a comprehensive overview of all that we do within a newsletter, but we believe this Year-In-Review special edition of Access Lakeland highlights many of the services we deliver with pride for our community each day. As you will see, the City of Lakeland and our employees have done great things over the past year, and we look forward to even greater accomplishments for 2015.
We encourage residents to continue to play an active role in our community by staying informed and engaged. We have great things planned for the future including new and exciting walking and bike paths that link our various neighborhoods and parks, new and expanded park facilities, and innovative street improvements. We also have upcoming renovations to Joker Marchant Stadium in celebration of the longest spring training relationship in Major League Baseball, which will continue our partnership with the Detroit Tigers for another 30 years!
We are always looking at ways to improve communications with our citizens and I invite you to follow the broadcast of City Commission meetings live on LGN channel 615 (Bright House Networks) and channel 43 (Verizon FiOS). We also have a very robust website at www.lakelandgov.net that includes a live web stream of our broadcasts as well as a video-on-demand feature. The City maintains a YouTube channel, a Facebook page with over 28,000 followers that can be easily found by searching City of Lakeland, FL, as well as a very strong Twitter presence that can be found by searching @lakelandgov. Please consider following the updates of your city government through these social media outlets to keep up-to-date on the many exciting things that are occurring in Lakeland.
I wish you a Happy New Year, and on behalf of the entire City of Lakeland organization, we consider it a privilege to serve our citizens and be part of this wonderful community.
(863)City of Lakeland Mailing AddressLakeland City Hall228 S. Massachusetts Ave.Lakeland, FL 33801
MAIN SWITCHBOARD 834-6000
EMERGENCY 911Airport 834-3298 Beerman Family Tennis Complex 834-2374Box Office (The Lakeland Center) 834-8111Building Inspections 834-6012Business Tax Receipts 834-6025Cemeteries 834-3287City Attorney 834-6010City Clerk 834-6210City Commission 834-6005City Manager 834-6006Civil Service - Human Resources 834-8790Cleveland Heights Golf Course 834-4653Code Enforcement 834-6251Coleman-Bush Building 834-3350Communications 834-6264Community Development 834-6011Customer Billing/Finance 834-8276Downtown Development Authority 687-8910Finance 834-6200Fire Department NON-EMERGENCY 834-8200Fire Inspector/Fire Marshall 834-8201Gandy Pool 834-3157Kelly Recreation 834-3284Lake Mirror Complex 834-2280Lakeland Center Box Office 834-8111Lakeland Electric Customer Service 834-9535Lakeland Vision 682-9660Lakes & Stormwater 834-6276Library - Main 834-4280Library - Jackson Branch 834-4288Neighborhood Services 834-6251Parking Systems (Main Office) 834-6303Parks & Recreation 834-6035Police Department NON-EMERGENCY 834-6900Public Works 834-6040Purchasing 834-6780Risk Management 834-8781Simpson Park 834-2577Simpson Pool 834-2286Solid Waste 834-8773The Lakeland Center 834-8100Tigertown Complex 834-2233Water Utilities 834-8316
importantnumbers
AREA CODE
budget
general fundexpenses
general fundrevenues
comparative annual cost of services
brief F I S C A L Y E A R 2 0 1 5
UPCOMING EVENTS
JANUARY 30 • 5-10PMJANUARY 31 • 10AM-5PM
JOKER MARCHANT STADIUMwww.lakelandpigfest.org
FEBRUARY 14 • 11AM-11PMDOWNTOWN LAKELAND
863.688.8787
pigfest chalkforcharity
Academy Topics Include:Electricity Explained
Power Plant & Substation Tours
Accessing your “Smart Meter”information on the web
Energy Eff iciency
Utility Financials & Rate Structures
The Lakeland Electric Customer Academy is a free, interactive informational program that allows you, our customer, the opportunity to gain insight into your community-owned electric utility and discuss energy industry “hot topics” with subject matter experts.
The academy will consist of six (6) two (2) hour evening sessions, with sessions held on every other Tuesday from 6-8 p.m. Refreshments will be served prior to each session between 5:30-6:00 p.m. Participants are highly encouraged to attend all six sessions to get the most from the program. Class size is limited to the first thirty (30) Lakeland Electric customers who sign up, under Education & Careers at:
FEB 10 - APR 21, 2015SIGN UP TODAY!
www.lakelandelectric.com
V I S I O N
M I S S I O N
V A L U E S
LAKELAND
➢
➢
•
•
–a vibrant, innovative, culturally-inclusive,
world-classcommunity.
A communityworking together
to achievean exceptionalquality of life.
Social ResponsibilityLeadership • Integrity
Commitment to ExcellenceEmpowered Workforce
Diversity
2014
In 2014, the Parks & Recreation Department worked for you by maintaining 58 parks, circulating over 1 million library books, and providing support to 136 downtown events. They also planted over 31,000 annuals in an effort to keep the City of Lakeland a more beautiful place.
In 2014, the Lakeland Police Department worked for you by answering over 82,000 911 calls and 99.6% were answered in less than 10 seconds. CALEA Accreditation was awarded to the 911 Emergency Communications Center. The SWAT team was awarded 1st Place, for the 6th time since 2000, at the SWAT Round-Up International in Orlando.
In 2014, the Lakeland Fire Department worked for you by converting three engines to Advanced Life Support (ALS). Fire Station 7, located at Lakeland Linder Regional Airport, became fully operational in December of 2014 improving the City of Lakeland’s overall ISO rating from 3 to 2 resulting in a decrease in home insurance premiums.
In 2014, Lakeland Electric worked for you by providing one of the lowest electric rates in the State of Florida. The average time for power restoration was 49.6 minutes for the 1,361 outages throughout fiscal year 2014. Lakeland Electric prides itself on customer service and has a 91% customer satisfaction rating.
In 2014, the Community Development Department worked for you by investigating 1,984 citizen complaints and by issuing 7,909 code violations. The Department was instrumental in the City of Lakeland being awarded the Pedestrian Friendly Community Bronze Status.
In 2014, the Water Utilities Department worked for you by providing over 20.5 million gallons of clean water, every day, for its 52,974 customers. The wastewater that was treated after customer use was then used to cool Lakeland Electric power generation units.
In 2014, The Lakeland Center worked for you by becoming the first venue in the nation to receive both the Storm Ready and Lightning Safety for Venues designations from the National Oceanic and Atmospheric Administration (NOAA).
In 2014, The Lakeland Linder Regional Airport worked for you by having a $284M economic impact according to the FDOT Statewide Aviation Economic Impact Study Update August 2014.
In 2014, the Communications Department worked for you by providing a 24-hour Government Access Channel airing 223 programs that had over 69,000 video-on-demand views. They were instrumental in designing the new City of Lakeland logo, for which they received two awards from Graphic Design USA. Also, the City of Lakeland website, lakelandgov.net, received 1,058,134 unique visitors in 2014.
In 2014, the Public Works Department worked for you by maintaining roadways, sidewalks, storm drains, collecting garbage & recycling and other services that affect our lives daily. The Fleet Management Division was recognized as one of the 100 Best Government Fleets in the nation.
Parks & Recreation
Citizens Served By ACity Parks & Recreation Facility
581,189581,189→
A Year In Reviewof Working for You
Calls Answered by LPDCommunications Center
240,000240,000Lakeland Police Department
→
Calls Responded to by 163 Certified Firefighters
19,68119,681Lakeland Fire Department
→
Total Average Accounts Including:Residential, Commercial, Industrial and Lighting
123,617123,617Lakeland Electric
→
Total Valuation of 16,749 Properties Inspectedby Building Inspection Division
$342,191,150$342,191,150Community Development
→
Gallons of Wastewater Treated Daily
11,077,00011,077,000Water Utilities
→
Total Attendance at the 468 Events Held that had a $60M Economic Impact
545,853545,853The Lakeland Center
→
Total Miles Driven by Solid Waste Trucks Collecting 88,783 Tons of Garbage, Recycling and Yard Waste
646,329646,329Public Works
→
Total Aircraft Operations(Takeoffs & Landings)
102,000102,000Lakeland Linder Regional Airport
→
Total Average Reach of the City of Lakeland’s Facebook Page From Over 2,000 Posts and 8,000 Posted Photos
1,200,0001,200,000Communications
→
DEMOGRAPHICS
52.7%47.3%
FEMALE
MALE
State of Florida (2013)
19,259,543Polk County (2013)
613,950Lakeland Electric Service Area (2013)
269,176
RACIAL COMPOSITIONASIAN | 1.86%OTHER | 4.49%HISPANIC or LATINO | 13.91%BLACK or AFRICAN AMERICAN | 20.71%WHITE or CAUCASIAN | 70%
CITY OF LAKELAND NEWS & EVENTS
JANUARY 2015CITY EMPLOYEESARE WORKING FOR YOUA LETTER FROM CITY MANAGER DOUG THOMAS
30290-I-0152WE WANT
OPINION!YOUR
COMMUNITYVALUES SURVEY
Participate and You Could Win Prizes!
Take our online survey January 23rd - February 24th
The City of Lakeland is seeking input from citizens on City services & programs. Your feedback will
become part of the Strategic Planning Workshops with City officials and Commissioners.
LAKELANDVALUES.COMFor further information please call
(863) 834-SWAN (7926)HOLIDAY SCHEDULE:
CITY OFFICES WILL BE CLOSED FOR THE OBSERVANCE OF:
MLK DAY: JANUARY 19, 2015NO CHANGE TO ANY SERVICE.
Online | www.lakelandgov.net In Person | City Hall • 8AM – 5PM • Monday-Fridayfacebook.com/cityoflakelandfl | twitter.com/lakelandgov | youtube.com/cityoflakelandfl | instagram: cityoflakelandflListen Lakeland • First Sunday • FM 97.5 WPCV @ 8:30AM | FM 98.3 WWRZ @ 8AM | AM 1430 WLKF @ 8AM | AM 1230 WONN @ 9AM
Public Meetings | City Commission Meetings • First and Third Monday • 9AM | Utility Committee Meetings • First Monday • 1PMLive Broadcast on LGN | Channel 615 (Brighthouse) | Channel 43 (Verizon FiOS)
IMPORTANT NUMBERS:City Hall • 863.834.6000 Lakeland Electric Customer Service • 863.834.9535 Power or Water Outages • 863.834.4248Pollution Hotline • 863.834.3300 LPD Crime Tips Hotline • 863.834.2549 LPD (Non-Emergency) • 863.834.6900
PAYING YOUR UTILITY BILL:ONLINE | www.lakelandelectric.com BY PHONE | 863.834.9535IN PERSON | Lakeland Electric has partnered with over 50 local businesses including area AMSCOT offices to accept your utility payment.ST
AY CO
NNEC
TED
As we come to the beginning of a new year, many people look back over the previous 12 months to take stock of all that has been accomplished. We also set goals and make resolutions that we would like to achieve. In a similar vein, the City of Lakeland also looks back with pride and a sense of accomplishment in the achievement of our community and organizational goals, while remaining committed to continuously improving the municipal organization. We are proud of the efficiencies we have implemented that enable us to provide exceptional municipal services at some of the lowest costs among our peer cities.
Since my appointment as City Manager roughly 11 years ago, I have been committed to making the City of Lakeland a great place to live, work and play. The City of Lakeland’s vision is to be a vibrant, innovative, culturally-inclusive, world-class community, and we can’t do this without the contributions of our hard-working and talented employees. In order to be successful in reaching our goals, we have a strong commitment to improvement and keep track of our progress through extensive data collection. It is difficult to present a comprehensive overview of all that we do within a newsletter, but we believe this Year-In-Review special edition of Access Lakeland highlights many of the services we deliver with pride for our community each day. As you will see, the City of Lakeland and our employees have done great things over the past year, and we look forward to even greater accomplishments for 2015.
We encourage residents to continue to play an active role in our community by staying informed and engaged. We have great things planned for the future including new and exciting walking and bike paths that link our various neighborhoods and parks, new and expanded park facilities, and innovative street improvements. We also have upcoming renovations to Joker Marchant Stadium in celebration of the longest spring training relationship in Major League Baseball, which will continue our partnership with the Detroit Tigers for another 30 years!
We are always looking at ways to improve communications with our citizens and I invite you to follow the broadcast of City Commission meetings live on LGN channel 615 (Bright House Networks) and channel 43 (Verizon FiOS). We also have a very robust website at www.lakelandgov.net that includes a live web stream of our broadcasts as well as a video-on-demand feature. The City maintains a YouTube channel, a Facebook page with over 28,000 followers that can be easily found by searching City of Lakeland, FL, as well as a very strong Twitter presence that can be found by searching @lakelandgov. Please consider following the updates of your city government through these social media outlets to keep up-to-date on the many exciting things that are occurring in Lakeland.
I wish you a Happy New Year, and on behalf of the entire City of Lakeland organization, we consider it a privilege to serve our citizens and be part of this wonderful community.
(863)City of Lakeland Mailing AddressLakeland City Hall228 S. Massachusetts Ave.Lakeland, FL 33801
MAIN SWITCHBOARD 834-6000
EMERGENCY 911Airport 834-3298 Beerman Family Tennis Complex 834-2374Box Office (The Lakeland Center) 834-8111Building Inspections 834-6012Business Tax Receipts 834-6025Cemeteries 834-3287City Attorney 834-6010City Clerk 834-6210City Commission 834-6005City Manager 834-6006Civil Service - Human Resources 834-8790Cleveland Heights Golf Course 834-4653Code Enforcement 834-6251Coleman-Bush Building 834-3350Communications 834-6264Community Development 834-6011Customer Billing/Finance 834-8276Downtown Development Authority 687-8910Finance 834-6200Fire Department NON-EMERGENCY 834-8200Fire Inspector/Fire Marshall 834-8201Gandy Pool 834-3157Kelly Recreation 834-3284Lake Mirror Complex 834-2280Lakeland Center Box Office 834-8111Lakeland Electric Customer Service 834-9535Lakeland Vision 682-9660Lakes & Stormwater 834-6276Library - Main 834-4280Library - Jackson Branch 834-4288Neighborhood Services 834-6251Parking Systems (Main Office) 834-6303Parks & Recreation 834-6035Police Department NON-EMERGENCY 834-6900Public Works 834-6040Purchasing 834-6780Risk Management 834-8781Simpson Park 834-2577Simpson Pool 834-2286Solid Waste 834-8773The Lakeland Center 834-8100Tigertown Complex 834-2233Water Utilities 834-8316
importantnumbers
AREA CODE
budget
general fundexpenses
general fundrevenues
comparative annual cost of services
brief F I S C A L Y E A R 2 0 1 5
UPCOMING EVENTS
JANUARY 30 • 5-10PMJANUARY 31 • 10AM-5PM
JOKER MARCHANT STADIUMwww.lakelandpigfest.org
FEBRUARY 14 • 11AM-11PMDOWNTOWN LAKELAND
863.688.8787
pigfest chalkforcharity
Academy Topics Include:Electricity Explained
Power Plant & Substation Tours
Accessing your “Smart Meter”information on the web
Energy Eff iciency
Utility Financials & Rate Structures
The Lakeland Electric Customer Academy is a free, interactive informational program that allows you, our customer, the opportunity to gain insight into your community-owned electric utility and discuss energy industry “hot topics” with subject matter experts.
The academy will consist of six (6) two (2) hour evening sessions, with sessions held on every other Tuesday from 6-8 p.m. Refreshments will be served prior to each session between 5:30-6:00 p.m. Participants are highly encouraged to attend all six sessions to get the most from the program. Class size is limited to the first thirty (30) Lakeland Electric customers who sign up, under Education & Careers at:
FEB 10 - APR 21, 2015SIGN UP TODAY!
www.lakelandelectric.com
V I S I O N
M I S S I O N
V A L U E S
LAKELAND
➢
➢
•
•
–a vibrant, innovative, culturally-inclusive,
world-classcommunity.
A communityworking together
to achievean exceptionalquality of life.
Social ResponsibilityLeadership • Integrity
Commitment to ExcellenceEmpowered Workforce
Diversity
CITY OF LAKELAND NEWS & EVENTS
JANUARY 2015CITY EMPLOYEESARE WORKING FOR YOUA LETTER FROM CITY MANAGER DOUG THOMAS
30290-I-0152WE WANT
OPINION!YOUR
COMMUNITYVALUES SURVEY
Participate and You Could Win Prizes!
Take our online survey January 23rd - February 24th
The City of Lakeland is seeking input from citizens on City services & programs. Your feedback will
become part of the Strategic Planning Workshops with City officials and Commissioners.
LAKELANDVALUES.COMFor further information please call
(863) 834-SWAN (7926)HOLIDAY SCHEDULE:
CITY OFFICES WILL BE CLOSED FOR THE OBSERVANCE OF:
MLK DAY: JANUARY 19, 2015NO CHANGE TO ANY SERVICE.
Online | www.lakelandgov.net In Person | City Hall • 8AM – 5PM • Monday-Fridayfacebook.com/cityoflakelandfl | twitter.com/lakelandgov | youtube.com/cityoflakelandfl | instagram: cityoflakelandflListen Lakeland • First Sunday • FM 97.5 WPCV @ 8:30AM | FM 98.3 WWRZ @ 8AM | AM 1430 WLKF @ 8AM | AM 1230 WONN @ 9AM
Public Meetings | City Commission Meetings • First and Third Monday • 9AM | Utility Committee Meetings • First Monday • 1PMLive Broadcast on LGN | Channel 615 (Brighthouse) | Channel 43 (Verizon FiOS)
IMPORTANT NUMBERS:City Hall • 863.834.6000 Lakeland Electric Customer Service • 863.834.9535 Power or Water Outages • 863.834.4248Pollution Hotline • 863.834.3300 LPD Crime Tips Hotline • 863.834.2549 LPD (Non-Emergency) • 863.834.6900
PAYING YOUR UTILITY BILL:ONLINE | www.lakelandelectric.com BY PHONE | 863.834.9535IN PERSON | Lakeland Electric has partnered with over 50 local businesses including area AMSCOT offices to accept your utility payment.ST
AY CO
NNEC
TED
As we come to the beginning of a new year, many people look back over the previous 12 months to take stock of all that has been accomplished. We also set goals and make resolutions that we would like to achieve. In a similar vein, the City of Lakeland also looks back with pride and a sense of accomplishment in the achievement of our community and organizational goals, while remaining committed to continuously improving the municipal organization. We are proud of the efficiencies we have implemented that enable us to provide exceptional municipal services at some of the lowest costs among our peer cities.
Since my appointment as City Manager roughly 11 years ago, I have been committed to making the City of Lakeland a great place to live, work and play. The City of Lakeland’s vision is to be a vibrant, innovative, culturally-inclusive, world-class community, and we can’t do this without the contributions of our hard-working and talented employees. In order to be successful in reaching our goals, we have a strong commitment to improvement and keep track of our progress through extensive data collection. It is difficult to present a comprehensive overview of all that we do within a newsletter, but we believe this Year-In-Review special edition of Access Lakeland highlights many of the services we deliver with pride for our community each day. As you will see, the City of Lakeland and our employees have done great things over the past year, and we look forward to even greater accomplishments for 2015.
We encourage residents to continue to play an active role in our community by staying informed and engaged. We have great things planned for the future including new and exciting walking and bike paths that link our various neighborhoods and parks, new and expanded park facilities, and innovative street improvements. We also have upcoming renovations to Joker Marchant Stadium in celebration of the longest spring training relationship in Major League Baseball, which will continue our partnership with the Detroit Tigers for another 30 years!
We are always looking at ways to improve communications with our citizens and I invite you to follow the broadcast of City Commission meetings live on LGN channel 615 (Bright House Networks) and channel 43 (Verizon FiOS). We also have a very robust website at www.lakelandgov.net that includes a live web stream of our broadcasts as well as a video-on-demand feature. The City maintains a YouTube channel, a Facebook page with over 28,000 followers that can be easily found by searching City of Lakeland, FL, as well as a very strong Twitter presence that can be found by searching @lakelandgov. Please consider following the updates of your city government through these social media outlets to keep up-to-date on the many exciting things that are occurring in Lakeland.
I wish you a Happy New Year, and on behalf of the entire City of Lakeland organization, we consider it a privilege to serve our citizens and be part of this wonderful community.
(863)City of Lakeland Mailing AddressLakeland City Hall228 S. Massachusetts Ave.Lakeland, FL 33801
MAIN SWITCHBOARD 834-6000
EMERGENCY 911Airport 834-3298 Beerman Family Tennis Complex 834-2374Box Office (The Lakeland Center) 834-8111Building Inspections 834-6012Business Tax Receipts 834-6025Cemeteries 834-3287City Attorney 834-6010City Clerk 834-6210City Commission 834-6005City Manager 834-6006Civil Service - Human Resources 834-8790Cleveland Heights Golf Course 834-4653Code Enforcement 834-6251Coleman-Bush Building 834-3350Communications 834-6264Community Development 834-6011Customer Billing/Finance 834-8276Downtown Development Authority 687-8910Finance 834-6200Fire Department NON-EMERGENCY 834-8200Fire Inspector/Fire Marshall 834-8201Gandy Pool 834-3157Kelly Recreation 834-3284Lake Mirror Complex 834-2280Lakeland Center Box Office 834-8111Lakeland Electric Customer Service 834-9535Lakeland Vision 682-9660Lakes & Stormwater 834-6276Library - Main 834-4280Library - Jackson Branch 834-4288Neighborhood Services 834-6251Parking Systems (Main Office) 834-6303Parks & Recreation 834-6035Police Department NON-EMERGENCY 834-6900Public Works 834-6040Purchasing 834-6780Risk Management 834-8781Simpson Park 834-2577Simpson Pool 834-2286Solid Waste 834-8773The Lakeland Center 834-8100Tigertown Complex 834-2233Water Utilities 834-8316
importantnumbers
AREA CODE
budget
general fundexpenses
general fundrevenues
comparative annual cost of services
brief F I S C A L Y E A R 2 0 1 5
UPCOMING EVENTS
JANUARY 30 • 5-10PMJANUARY 31 • 10AM-5PM
JOKER MARCHANT STADIUMwww.lakelandpigfest.org
FEBRUARY 14 • 11AM-11PMDOWNTOWN LAKELAND
863.688.8787
pigfest chalkforcharity
Academy Topics Include:Electricity Explained
Power Plant & Substation Tours
Accessing your “Smart Meter”information on the web
Energy Eff iciency
Utility Financials & Rate Structures
The Lakeland Electric Customer Academy is a free, interactive informational program that allows you, our customer, the opportunity to gain insight into your community-owned electric utility and discuss energy industry “hot topics” with subject matter experts.
The academy will consist of six (6) two (2) hour evening sessions, with sessions held on every other Tuesday from 6-8 p.m. Refreshments will be served prior to each session between 5:30-6:00 p.m. Participants are highly encouraged to attend all six sessions to get the most from the program. Class size is limited to the first thirty (30) Lakeland Electric customers who sign up, under Education & Careers at:
FEB 10 - APR 21, 2015SIGN UP TODAY!
www.lakelandelectric.com
V I S I O N
M I S S I O N
V A L U E S
LAKELAND
➢
➢
•
•
–a vibrant, innovative, culturally-inclusive,
world-classcommunity.
A communityworking together
to achievean exceptionalquality of life.
Social ResponsibilityLeadership • Integrity
Commitment to ExcellenceEmpowered Workforce
Diversity
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