-
Janet Wairimu Ng'ang'a
AREAS OF EXPERTISE Service Delivery Management
Office Management
Supervision of Administration Functions
Customer Service ACADEMIC QUALIFICATIONS University of Nairobi
Master of Public Administration 2nd Year - Project Writing Bachelor
of Arts (Public Administration & Sociology)- 2nd Class Honours
-Upper Division Church Army Centre Private Candidate - 2003 Kenya
National Examination Council(KCSE) - C+ Kagira Primary School Kenya
Certificate of Primary Examination(KCPE) 1986 435 Marks
PROFESSIONAL QUALIFICATIONS Universal College - ABMA Diploma in
Human Resource and Business Management
Institute of Nuclear Science University of Nairobi Introduction
to Computers and Windows 95 Microsoft Word
Microsoft Excel
PERSONAL SUMMARY Career Summary A highly resourceful, competent,
flexible, motivated and
enthusiastic individual who possesses a considerable amount
of knowledge regarding administrative and office procedures.
A quick learner who can absorb new ideas and is experienced
in coordinating, planning and organizing a wide range of
administrative activities. Well organized and an excellent
team
player with a proven ability to work proactively in a
complex
and busy office environment.
Currently looking for a suitable position with a reputable
and
ambitious organization that will enable me to develop my
skills
and potential.
WORK EXPERIENCE University of Nairobi Administrative Officer -
June 1994 Present Responsible for providing an efficient and
professional
administrative and managerial support to Manager,
supervisors
and colleagues to facilitate the efficient operation of the
office.
Duties: Process Bills of Quantities and tender documents for
onward transmission to Procurement Department.
Serves as liaison to Consultants, Contractors, Tenants and other
users in Construction and Maintenance Department.
Preparation of maintenance schedules for repair works.
Arranging for travels for Senior Staff.
Preparing periodic reports
Ensuring efficient coordination between Head Office and
-
Desktop Publishing Using
PageMaker 5.0
Internet/E-mailing
Extra-Mural Studies University of Nairobi
Certificate in Personnel Management
PERSONAL SKILLS Proactive and assertive Time Management Flexible
& approachable
A good team player Very patient PERSONAL DETAILS Janet Wairimu
Ng'ang'a Department of Construction & Maintenance P.O. Box
30197, 00100 Nairobi E-mail: [email protected]
[email protected] [email protected] Tel No.: 0720-731495
other units throughout the University as well as with external
customers.
In-charge of office safe.
Ensuring proper use of Departmental vehicles and
management of work tickets.
Preparation of departmental meetings in consultation with the
Manager, Department of Construction & Maintenance.
Ensuring office procedures and systems operate efficiently.
Supervising the work of office support staff and assigning
work to them. These include 3 Secretaries, 3 Clerks, 3 Drivers
and 2 messengers.
To ensure that UoN affairs are conducted in compliance
with the set Objectives and Service Charter.
Providing training and orientation to new staff.
Resolving administrative matters.
Monitoring inventory, office stock and ordering supplies as
necessary.
Creating and modifying documents using Microsoft Office.
Supervising Opening, dating, copying and circulation of
incoming and outgoing post.
Keep records of payment certificates from consultants and
contractors.
In-charge of office imprest.
Performing any other task as may be assigned.
KEY SKILLS AND COMPETENCIES
Strong organizational, administrative and analytical skills.
Excellent typing speed, drafting and proofreading skills.
Ability to maintain confidentiality.
Comprehensive knowledge of Microsoft Word, Excel,
internet and e-mailing.
-
Ability to produce consistently accurate work even whilst
under pressure.
Ability to multi task and manage conflicting demands.
Ability to prioritize tasks.
Able to work as a part of a team.
Good written and verbal communication skills.
Can work without supervision.
Dependable at all times.
Ability to cope and work under pressure.
REFERENCES Prof. S.M. Masu Director, School of The Built
Environment The Technical University P.O. Box 52428 00200 Nairobi-
Kenya Tel: 254-0722553549 Email- [email protected] Arch.
Jarrett O. Odwallo Manager, Dept. of Construction &
Maintenance, P.O. Box 30197, 00100, Nairobi, Kenya Tel:
254-0721-392819 E-mail- [email protected] Qs. Andrew K. Mbuku Dept.
of Construction & Maintenance, P.O. Box 30197, 00100, Nairobi,
Kenya, Tel. No. 254-0734-600483 E-mail: [email protected]