James T. Cooke Managing Owner [email protected] www.standingstartsolutions.com Tel +44 7813299039 Companies House No. 7218025 Standing Start Solutions Ltd World Ready ● Designed to coach, mentor and train managers & teams in the skills and key success factors underpinning modern service sector Operations Management ● The target audience will be Operations Directors, Managers and Executives in the private, public and voluntary service sector ● World Ready uses the unique experience and skills I built up over 33 years of policing London, which underpin high quality service Operations Management: ● Building bottom up responsiveness to customer needs ● The pivotal translation of strategy to operational delivery ● Building high performance teams ● Resolving personnel conflict situations ● Exemplary planning and organising ● Attention to detail, prioritisation and sequencing of actions ● Using Joint ventures and partnerships to maximise market opportunities ● Work shops, self study products and individual face to face/skype sessions will be used to teach and coach these skills ● DISC psychometric profiling provided to assess individual and team personality traits ● An assortment of case studies drawn from my career will be used to illustrate the sessions and bring them to life acting as a discussion/analysis focal point ● Clients will complete the sessions and self help products with a heightened sense of awareness, confidence and focus on what matters to get things moving and completed to a high standard A highly experienced and skilled Operations Manager in the public sector having had a distinguished police career with Scotland Yard. Specialising in risk management, developing high performance teams and making projects/operations happen from a standing start. The Art and Science of Making Things Happen Icecutter1 Channel