JAIPUR https://rbi.org.in EMPANELMENT OF VENDORS FOR SUPPLY OF COMPUTER HARDWARE, SOFTWARE & PERIPHERALS AND ANNUAL MAINTENANCE OF HARDWARE Tender Notice for empanelment of vendors for supply of computer hardware, software & peripherals and Annual Maintenance of hardware/ Software Reserve Bank of India, Jaipur intends to prepare a panel of reputed vendors for supply of computer consumables, hardware, software and peripherals and for undertaking annual maintenance of Hardware/Software. Vendors, fulfilling the eligibility criteria and desirous of being included in the Bank’s panel of vendors, may apply in the prescribed format. Separate lists of vendors will be prepared for supply and maintenance of Hardware, Software & Peripherals. Application form duly filled in/completed in all respects should be submitted in a sealed cover addressed to The General Manager/Officer-in-Charge, Reserve Bank of India, Department of Information Technology, Ram Bagh Circle, Tonk Road, Jaipur-302 052 so as to reach us not later than 15:00 hours on May 28, 2015. Terms and Conditions: 1. The empanelment will be for a period of two years subject to satisfactory services. If the service provided by the vendor is found to be unsatisfactory or if at any time it is found that the information provided for empanelment or any tender/bid is false, the Bank reserves the right to remove such vendor from the empanelled list. 2. The Bank reserves the right to inspect the facilities of the vendor to verify the genuineness and to ensure conformity with the details given in the tender/bid. 3. The Bank's satisfactory previous experience, if any, with the bidder shall be an important criterion for selection and empanelment. However, the Bank reserves the right to reject any or all the applications without assigning any reason and will not entertain any correspondence in the matter. 4. The panel will be reviewed on completion of one year from the date of empanelment or during the year, if required. 5. Applications received after due date and time or incomplete in any respect are liable to be rejected. For any clarifications including the application format and other associated terms and conditions please contact: Manager, Department of Information Technology, Jaipur Tel No. 0141-2567717/ 2573528, Mobile No.09829255617, e-mail. -sd- General Manager/Officer-in-Charge May 14, 2015
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JAIPUR
https://rbi.org.in
EMPANELMENT OF VENDORS FOR SUPPLY OF COMPUTER HARDWARE, SOFTWARE &
PERIPHERALS AND ANNUAL MAINTENANCE OF HARDWARE
Tender Notice for empanelment of vendors for supply of computer hardware, software &
peripherals and Annual Maintenance of hardware/ Software
Reserve Bank of India, Jaipur intends to prepare a panel of reputed vendors for supply of computer
consumables, hardware, software and peripherals and for undertaking annual maintenance of
Hardware/Software. Vendors, fulfilling the eligibility criteria and desirous of being included in the
Bank’s panel of vendors, may apply in the prescribed format. Separate lists of vendors will be
prepared for supply and maintenance of Hardware, Software & Peripherals. Application form duly
filled in/completed in all respects should be submitted in a sealed cover addressed to The General
Manager/Officer-in-Charge, Reserve Bank of India, Department of Information Technology, Ram
Bagh Circle, Tonk Road, Jaipur-302 052 so as to reach us not later than 15:00 hours on May 28, 2015.
Terms and Conditions:
1. The empanelment will be for a period of two years subject to satisfactory services. If the service provided by the vendor is found to be unsatisfactory or if at any time it is found that the information provided for empanelment or any tender/bid is false, the Bank reserves the right to remove such vendor from the empanelled list.
2. The Bank reserves the right to inspect the facilities of the vendor to verify the genuineness and to ensure conformity with the details given in the tender/bid.
3. The Bank's satisfactory previous experience, if any, with the bidder shall be an important criterion for selection and empanelment. However, the Bank reserves the right to reject any or all the applications without assigning any reason and will not entertain any correspondence in the matter.
4. The panel will be reviewed on completion of one year from the date of empanelment or during the year, if required.
5. Applications received after due date and time or incomplete in any respect are liable to be rejected.
For any clarifications including the application format and other associated terms and conditions
please contact: Manager, Department of Information Technology, Jaipur Tel No. 0141-2567717/
Eligibility Criteria for Empanelment of Vendors for Supply of Computer Hardware, Software and
Peripherals and Maintenance of Hardware, Software and Peripherals:
For Supply of Computer, Hardware, Software and Peripherals:
1. The vendor should have a registered office in India and having adequate infrastructure at Jaipur for timely supply, installation and commissioning of different computer systems and to provide requisite warranty services and after sales services.
2. The vendor should have sufficient past experience, at least 5 years, in large scale supply and installation as also in system integration.
3. The vendor’s clientele should include banks, Financial Institutions, Government Undertakings and other reputed concerns.
4. The vendor should be Original Equipment Manufacturer (OEM) or its channel partner or system integrator or Authorized Distributor/ Authorised Reseller/Authorised Service Provider (ASP) of Premium brands of computer systems etc.
5. The vendor/ firm must not have made losses during last three financial years (as on 31.03.2015). They must submit audited balance sheets for the last three years in support of the above.
For Annual Maintenance of Computer, Hardware, Software, Peripheral and Software(s) :
1. The Vendor should have a registered office in India and having adequate infrastructure at Jaipur with a good reputation in the market.
2. The vendor should have the capability to handle AMCs for all brands and types of Computer systems like PCs (desktops and laptops), servers, printers and scanners.
3. The vendor/ firm must not have made losses during last three financial years (as on 31.03.2015). They must submit audited balance sheets of the last three financial years in support of this.
4. The vendor should have an adequate number of qualified hardware and software engineers & must submit a list of such qualified engineers available with them, who can install/re-install or resolve issues relating to SCO-UNIX/Oracle, Fox-pro, Lotus Notes, Windows, Windows Server etc. platforms which are in use.
5. The clientele of the vendor should include banks, Financial Institutions, Government Undertakings or other reputed concerns.
6. The vendor will be required to station a minimum of three qualified resident engineers in the Bank.
7. Details of scope of work, agreement copy etc. will be provided to the empanelled vendors at the time of calling quotations.
Instructions to the Applicants for Furnishing Information as a part of Pre-Tender Qualifications
to be signed and submitted by the Applicant :
1. The Bank is preparing a panel of reputed vendors for its proposed procurement of Computer Hardware/ Software & Peripherals and Maintenance thereof at Jaipur including maintenance of existing Computer systems, Printers, Scanners, Laptops etc. under AMC.
2. Intending applicants are required to submit their full bio-data giving details about their organisation, experience, technical personnel in their organisation, spare capacity, competence and adequate evidence of their financial standing etc. in the enclosed form which shall be kept confidential.
3. While deciding upon the selection of the vendor, besides the rate structure of the items, emphasis will be given on the ability and competence of the applicant to do quality work within the specified time schedule and in close co-ordination with the Bank's officials and other agencies.
4. The decision of the Bank in the selection of the vendor for empanelment will be final. The Bank is not bound to assign any reason therefor.
5. Each page of the application shall be signed by person/s on behalf of the organisation having necessary authorization/ Power of Attorney to do so.
6. If the space in the format is insufficient for furnishing full details, the information shall be supplemented on separate sheets of paper stating therein the part of the statement and serial number. Separate sheets shall be used for each part.
7. Any letter or document accompanying the empanelment application shall be submitted in duplicate.
8. Applications containing false or inadequate information are liable to be rejected and the Bank's decision in the matter will be final.
Signature of the applicant _______________________