Jacobina Plummer - Agile working and the impact on social media for internal communications

AGILE WORKING FLEXIBLE WORKING AND THE IMPACT ON SOCIAL MEDIA FOR INTERNAL COMMUNICATIONS JACOBINA PLUMMER AGILE WORKING COMMUNICATIONS & CHANGE MANAGER

IN THE PAST…

Organisations placed boundaries around work » When (9 to 5) » Where (the office)

TODAY… TODAY

WHAT IS AGILE WORKING?

An approach to working with: • Maximum flexibility • Minimum constraints

Focusing on results and performance, instead of time and attendance Any Unilever employee can work ‘anywhere, anytime’ as long as the needs of business are met

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BUT REALLY…

It’s a total culture change around how work is done

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WHY IS IT SO CRITICAL?

Enables the global operating framework Sustainability Cost-savings #1 in place

AGILE WORKING MODEL

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COLLABORATIVE ENVIRONMENTS

Unilever Haus, Hamburg

Englewood Cliffs, NJ

Mapletree Business City, Singapore

IMPLICATIONS

IMPLICATIONS

BENEFITS

•  Better capabilities for ideas sharing globally

•  Fast decision-making •  Work arbitrage •  Greater cultural

understanding and diversity

SOCIAL MEDIA BECOMES KEY

CONSUMER VS ENTERPRISE PLATFORMS?

CRITICAL SUCCESS FACTORS

•  Freedom of expression •  Leadership endorsed

and engaged •  One space •  Relevant – know your

audience