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Visual communication of Museum websites: Analysis and comparison of European and Croatian art museums Students: Milan Balać, Mia Kuzmić and Iva Magušić – Dumančić Mentor: Josipa Selthofer
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Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Jul 17, 2015

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Page 1: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Visual communication of Museum websites:

Analysis and comparison of European and Croatian

art museums

Students: Milan Balać, Mia Kuzmić and Iva Magušić – Dumančić

Mentor: Josipa Selthofer

Page 2: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Introduction

What is Visual Communication?

Page 3: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

„The most powerful, meaningful and culturally

important messages are those that combine words

and pictures equally and respectfully.”

Paul Martin Lester

Page 4: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

What is Visual Communication?

• A way of conveying information using visual elements like typography, symbols, images, color etc.

Page 5: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

A picture is worth a thousand words

Page 6: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015
Page 7: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

• Humans perceive somewhere between 70% and 80% of information visually

Page 8: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

• Visual elements provide context

• When used right, they make the messages more clear and believable

• When missused, they dilute the messages

Page 9: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015
Page 10: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015
Page 11: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Visual Communication Design

Informing and evoking interest

Page 12: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

VCD

• Process of „interpretation, organization, and visual representation of messages”

• It relies on the use of different principles and visual elements to create a visual language

Page 13: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

• Visual communication needs to be appealing, appropirate, easily understood and memorable – it exists not only to inform, but to evoke interest.

Page 14: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

VCD on the Internet

• Follows the same rules

• Home page is the anchor of the site – it communicates the big picture

• Home page should answer questions like:

• Where am I?

• What can be found on this website?

• How do I search through it?

• What are the current events?

Page 15: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Methodology

Page 16: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Museums

Europe (Art Museums): Croatia (Art Museums):

- The National Gallery, London- Museo Nacional del Prado- Museo Nacional Centro de Arte Reina

Sofía- Musee d’Orsay- Louvre Museum- Rijksmuseum- Van Gogh's Museum- Natinal Gallery of Ireland- Belvedere- Kunsthistorisches Museum

- Mimara Museum- Museum of Arts and Crafts- Museum of Contemporary Art- Gallery of Fine Arts Osijek- Croatian Museum of Naive Arts

Page 17: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Visual Content Method

• Museum trademark

• Composition of the website

• Online collections

• Multimedia

• User communication

• Social network links

• Languages available

• Merchandise

Page 18: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Hypothesis

• Croatian museums have not yet recognised the importance of a well developed system of visual identity and communication with the users, making their websites less effective in conveying messages than their European counterparts.

Page 19: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Results...

Page 20: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Museum trademark

• Seven out of ten European museums have their logos displayed on the homepage

• All of the Croatian museums have some kind of a trademark

Page 21: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Online collections

• Significant differences in the quality and number of options available between European and Croatian museums

• Seven out of ten European museums - enlargement enabling the user see the finer details

• Croatian museums - limited options allowing users to only slightly enlarge the images

Page 22: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Online collections

• Download options:

- four of the ten European museums do not allow any kind of saving, while the rest do, but only two of them have a visible download button - four Croatian museums allow saving by right clicking

Page 23: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Multimedia

• Virtual tours: - two out of ten European websites provide virtual tours - none of the Croatian museums have virtual tours

Page 24: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Multimedia

• Audiovisual content and multimedia guides:- common in both European and Croatian websites - Apps - none of the Croatian, and five of the European museums have a mobile app - responsive site - none of the Croatian and only two European sites are responsive

Page 25: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Communication with the user

• Basic contact information: a telephone numberan e-mail address contact forms - all of the evaluated websites

Page 26: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Communication with the user

• Newsletters:- six out of ten European, and one out of five Croatian museums offer a subscription to the museums newsletter

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Social network links

• Most commonly used network is Facebook

• Other frequently used networks are Google+, Twitter and YouTube

• Trip Advisor use two of the Croatian museums

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Languange

• European museums - usually English, Italian and German

• Croatian museums – English and Croatian

Page 29: Iva Magušić-Dumančić, Mia Kuzmić, Milan Balać: Visual communication of Museum websites #bcs2015

Merchandise

• Online giftshop:- seven out of ten European museums offer souvenirs and promotional materials in online giftshops, while only one Croatian offers the same service.

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Conclusion...

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Thank you!