It’s the People That Make the Difference Joanne Cebelak April 21, 2014
Dec 13, 2015
Kendall Electric• Regional Electrical, Automation & Datacom
Distributor• Kendall Group includes JO Galloup and Great Lakes
Automation Supply• Provide customers with the highest quality
products, service, application assistance & problem solving solutions
• Employee-owned Company
Sustainability for our CustomersEducating and Installing Energy-Saving Equipment including:• Occupancy & Vacancy Sensors• Lighting/Building Controls• LEDs & Long-Life Fluorescent • VFDs / Drives• Recycling
Internal Sustainability
1. Good place to work2. Sustainable Locations• Daylighting with large windows• Lighting controls• Reduced energy & long life lighting• Recycle office products, extra wire and conduit
3. Sustainable Packaging & Delivery• Clean warehouses and distribution centers• Reuse cardboard boxes & packaging materials• Save & recycle what we can not reuse• Reusable bins for job site delivery & pick-up• Battery powered, not gas, forklifts• Optimized delivery routes . . .
4. Local Sourcing• Offer many products made in the USA• Reciprocate with local customers by using their services
keeping business local
5. Stewards of the Land and Community• Land kept in natural state to save water & eliminate the need
for mowing• We have a large corporate garden to provide fresh produce to
our community• Each location sponsors a local charity(ies) with funding &
volunteering
Success in SustainabilityWe believe our mutual long-term success is dependent upon knowledgeable people including ourselves, our suppliers and our customers.
We believe that each of us is the expert in his/her own area.
Kendall’s Sustainability PathWe believe the keys our success are to:• Employ knowledgeable people• Encourage expertise through regular technical
product training & skill development• Foster an open and employee-owned culture
The Kendall Total Quality Program
/ The Quality Committee
The value of employee input and contribution institutionalized
The Kendall Total Quality ProgramA people involvement program
Main purpose is to support our company mission:
“Kendall Electric is committed to continuously improve the quality of our processes, our business practices, and the products we represent, to provide the best overall benefit for our customers, our suppliers, and our owner-associates”
The Kendall Total Quality Program• Local teams are made up of owner-associates in
different functional areas, serving on a rotational basis annually
• Brainstorm openly, positively
• Implement a new idea(s) with measurable results
• Report on results in a multi-location presentation
Owner-Associate Responsibilities
• Understand and practice Kendall principals
• Willingly attend quality training sessions & serve on team when asked
• Share ideas on how to make our company better
• Follow proper procedures to make our processes are as efficient & error free as possible
• Work together to provide the best possible service to our customers
Engaging your people is vital to the success of corporate sustainability!
They each have their own unique set of eyes and can see new opportunities.
“One of the most important parts of the energy planning process is the community engagement. This is a community challenge that requires a community response.”
Excerpt from Slide MSU Energy Transition Plan Town Hall Meeting
MSU Communication Arts Bldg. October 24, 2013
It is the people that make the difference.
They make our sustainability efforts truly sustainable.
Joanne Cebelak
[email protected]/322-2411