Vivek Ogra, Director – Technology & Innovation VBSOFT India Limited TALKING TRANSIT 07.04.2016 , NEW DELHI, INDIA ITS Implementation in STUs for Improving Efficiency Challenges in Implementation & Contract Management
Vivek Ogra, Director – Technology & Innovation
VBSOFT India Limited
TALKING TRANSIT07.04.2016 , NEW DELHI, INDIA
ITS Implementation in STUs for Improving Efficiency
Challenges in Implementation & Contract Management
TRANSIT ITS IS WELL DEVELOPED & OFFERS MANY BENEFITS
Crucial Role Played by Transit ITS
ITS
Reliability
Security & Safety
Commuter Relations
Enhanced Transit
Information
Automated Fare
Services
Integrated Planning
and Scheduling
• Mobility on Demand,• Connected Vehicles, and
• Automated and Autonomous Vehicles.
FUTURE
Enhancement in Service Quality and Reliability
through the use of ITS data for
Planning, Management and Big Data
leading to
ORGANIZATIONAL AND TECHNICAL CHALLENGES
ITS Planning
and Procureme
nt
Deployment
Complexity
Achieving Full
System Potential
ITS Understanding by Policy Boards and
Senior Management
Overcoming
Operations and
Maintenance
Challenges
Widespread perception among transit agencies regarding challenges
UNDERSTANDING ITS – A CHALLENGE
Transit ITS suffers from a
semantics challenge
Computer – Assisted Dispatch / Automatic Vehicle Location (CAD / AVL), Advanced Public Transportation System (APTS), ITS, etc.
All This > Creates Confusion
• General lack of Standardization of Technology and Use in Indian Context
• Lack of Functional Clarity• Benefits of ITS are not defined
properly.• Costs v/s benefits hard to define in
absence of standards driven environment
REAS
ON
S
Lack of clarity on funding for management
and maintenance
Could Lead to Failure
Lack of leadership in planning and deploying ITS
projects
Leads to Deficit in Realizing
Benefits
Lack of Resources needs for technical
needs assessment for systems engineering
Lack of Differentiation
between IT v/s ITS
Lack of investment in internal ITS expertise
within transit agencies
RESULTS INTO
MANAGING COMPLEXITY IN PLANNING AND PROCUREMENT
TECHNOLOGY
COMMERCIAL
SKILLS
Off-the Self v/s Proprietary SoftwareHardware & Network SpecificationsIntegrated v/s Integration CapabilityBackward / Forward Integration Technology Change Management
QCBS v/s Cost BasedExhaustion of Tendered QuantityChange Management (Technology & Price)Payment StructureService Continuity
System Engineering Capability In-houseFunctional Skills In-houseDocumentation RequirementsIT v/s ITS DifferentiationLong-term Skill Harvesting
MANAGING SYSTEM DEPLOYMENT COMPLEXITY
ITS PROJECTS ARE GENERALLY COMPLEX TO DEPLOY
SYSTEM ENGINEERING
PROCESS
INTERNAL TECHNICAL PROCESSES
UNFORESEEN TECHNICAL
CHALLENGES
HUMAN AND ORGANIZATIONAL
ISSUES
•Action item list•System Implementation plan
•Communication Plan
•Change Management Plan
•Risk Management Plan
•Quality Assurance Plan
•Milestone Approval
•Installation Issues•Data Preparation and Integrity
•Involvement of Maintenance Department
•Due diligence at design stage
•Underdeveloped product by suppliers
•Need for interface and integration with third party system causes challenges and latent costs –Interface Standards
•Inter-departmental ownership or infrastructure support
•Mid-stream staffing changes at agency or at suppliers end
MANAGING OPERATIONS & MAINTENANCE CHALLENGES
TECHNICAL CHALLENGES
ORGANIZATIONAL CHALLENGES
OPERATIONAL CHALLENGES
ONGOING RELATIONS AND
SUPPLIERS
• Integration Of various systems
• Integration of components and systems origination from different suppliers
•Proprietary technology
•Maintenance of large volume of data
•Computing and communications efficacy
•Organizational Lead for ITS operations
•Organizational planning and negotiation to ensure ongoing effective operations and maintenance
•Organizational Resistance
•Create basic staff comprehension of new technologies
•Unlearn, relearn process
•Documenting operating problems
•Operator compliance
•Need and process balance
Warranty ManagementSupport & TrainingDiscovery of needs after the deployment – SE Process
MANAGING DELIVERY OF FULL SYSTEM POTENTIAL
TRANSIT ITS DATA IS A VALUABLE
RESOURCE
ORGANIZATIONAL READYNESS TO BUILD ON ITS TO
REVISE BUSINESS PRACTICES
INDUSTRY STANDARDIZED
METHODOLOGIES
UNFULFILLED OR UNDER-EXPLORED
BENEFITS
Data ownership with agency to ensure rightful custody and reuse
Data Quality Management
Expertise to match, clean and maintain data
Create expertise of analytics
Data Interop
Under utilized capabilities of ITS by control Staff
lack of decision support system use
Lack of use of ITS for standardized service restoration
New opportunities analysis deficit
Measuring the accuracy of real-time passenger info
Measurement accuracy of commuter counts
Measuring performance of the system as a whole
Connection Protection
Yard Management
Vehicle Health Monitoring
Real-time proactive control
Integration of fixed route transit with flexible and demand responsive transit
ITS AS GATEWAY TO THE FUTURE
The future will see a growing trend towards interfaces, coordination and integration of ITS technologies between different agencies:• Regional Real-time Passenger Information Portals and Displays• Multi-Agency Connection Protection• Multi-Agency Advanced Fare Collection• Transit Signal Priority• Integrated Transit and Traffic Control Centres• Integrated Corridor Management
• Lack of use of Standards• Lack of scalability of legacy
systems• Lack of ITS Strategic Plans• Lack of participation in
Regional ITS Architecture Process etc.
• Transit Big Data• Mobility on Demand• Connected Vehicles• Autonomous and
Automated Vehicles
• Interest in ITS• Technology Vision• Knowledge• Internal Expertise• Interaction /
coordination within organizations
ISSUES OPPORTUNITIES REQUIREMENT
RECOMMENDATION FOR FUTURE
Expand Dissemination of Transit ITS Best Practices
Documentation and Dissemination of Transit ITS Benefits and Business Case
Standardized Methodologies and Tools
Research and Demonstration Related to Unfulfilled Benefits of ITS