This is to certify that Printed on 11 September 2015 Has achieved the Effective from 10 Sep 2015 Registration number Certificate number GR757018419MP MARCO PAZZI 9980044020996883 Constantinos Kesentes PEOPLECERT Group General Manager Panorea Theleriti PEOPLECERT Group Certification Qualifier ITIL® Intermediate Certificate in IT Operational Support and Analysis AXELOS, the AXELOS logo, the AXELOS swirl logo, ITIL, PRINCE2, MSP, M_o_R, P3M3, P3O, MoP and MoV are registered trade marks of AXELOS Limited. PRINCE2 Agile and RESILIA are trade marks of AXELOS Limited. The terms governing the issue of this certificate and its validity can be confirmed via www.peoplecert.org.