PPG INSTITUTE OF TECHNOLOGY, COIMBATORE SUMMER INTERNSHIP PROGRAMME “A STUDY ON HUMAN RESOURCES AND MARKETING DEPARTMENTS AT ITC LTD, MUNGER” Submitted by RAVI MANDAL Register No: 098001140048 In partial fulfillment for the award of the degree of MASTER OF BUSINESS ADMINISTRATION in DEPARTMENT OF MANAGEMENT STUDIES 1 RAVI MANDAL, MBA
SUMMER INTERNSHIP PROGRAMME “A STUDY ON HUMAN RESOURCES AND MARKETING DEPARTMENTS AT ITC LTD, MUNGER” Submitted by RAVI MANDAL Register No: 098001140048
In partial fulfillment for the award of the degree of MASTER OF BUSINESS ADMINISTRATION in DEPARTMENT OF MANAGEMENT STUDIES
PPG INSTITUTE OF TECHNOLOGY COIMBATORE-641 035 AUGUST-2010
CONTENTS 1
RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE CHAPTER 1 CONTENTS INTRODCTION 1.1 COMPANY PROFIL
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PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
SUMMER INTERNSHIP PROGRAMME
“A STUDY ON HUMAN RESOURCES AND MARKETING DEPARTMENTS AT ITC LTD, MUNGER”
Submitted by
RAVI MANDAL
Register No: 098001140048
In partial fulfillment for the award of the degree
of
MASTER OF BUSINESS ADMINISTRATION
in
DEPARTMENT OF MANAGEMENT STUDIES
PPG INSTITUTE OF TECHNOLOGY
COIMBATORE-641 035
AUGUST-2010
CONTENTS
1
RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
CHAPTER CONTENTS PAGE NO
1
2
3
4
5
6
7
8
9
INTRODCTION1.1 COMPANY PROFILE1.2 PRODUCT PROFOLE
ITC Overview2.1 VISION, MISSION
ORGANISATION STRUCTURE
FUNCTIONAL DEPARTMENT4.1HUMAN RESOURCE DEPARTMENT4.2COMMERCIAL DEPARTMENT4.3PRODUCTION DEPARTMENT4.4 ENGINEERING DEPARTMENT4.5 SECURITY DEPARTMENT4.6 MANAGEMENT INFORMATION SYSTEM DEPARTMENT
SWOT ANALYSISI
FINDING
CONCLUSION
BIBLIOGRAPHY
ANNEXTURE
16
7
10
121517282929
30
32
33
34
35
1.1 COMPANY PROFILE
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RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
MUNGER AT A GLANCE
The township
Munger city is located in idyllic surroundings on the Southern bank of Ganga
River, in the north the city is flanked by high ranges of the ‘Pirpahar’ hills and on the south
Munger is enveloped by the Kali Hill. Asia’s first Railway workshop (148 years old) is in
Jamalpur which is also on south of Munger. There is a 250 years old Gun factory at
Munger. The Yogashram at Munger is Asia’s first authorized Yoga University. People
from India and abroad come here.
Within two decades of ITC coming into existence, the city has blossomed into a
regional urban centre of over 3 lakhs people from different parts of the country, making the
city a Mini Bharath. Direct train services at all four metros are available.
Employees of ITC
Executives : 55
Non-executives :1124
The general plan of Munger city covering approximately 3224sq km provides for
about 5, 00,000 Residential units. The city has a number of company run and public
schools dispersed in various sectors of the city.
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RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
ITC LIMITED
ITC, Munger is the first plant of ITC LTD. Established in 1907 Munger, 180 kms
from Patna, Bihar. The plant spans over 20.04 acres. On 24th August the Company was
incorporated as a Private Limited Company under the name, Imperial Tobacco Co. of India
Ltd. The Company manufactures and distributes cigarettes and smoking tobaccos and
specialty papers including cigarette tissue papers (Sole manufacturer in the country). Other
activities include tobacco leaf processing, printing and packaging, hotels, food and exports.
The Company acquired the manufacturing business of Tobacco Manufacturers (India) Ltd.
and the Complementary Lithographic printing business of Printers (India) Ltd in 1953.
COMPANY HISTORY :-
ITC limited started its business from a small manufacturing unit in Munger, Bihar from 6th June 1907.
The company was named “Imperial Tobacco Company of India Limited” and was incorporated from 24th August 1910.
In 1925, as a strategic move towards backward integration of cigarette division, ITC’s Packaging and Printing Business (PPB) was set up.
In 1953, Imperial was converted into a public limited company.
In 1971,The company set up a marine exports division.
In 1974, the ownership of ITC was Indianised and therefore the name was changed to Indian Tobacco Company.
In 1975, ILTC (Indian Leaf Tobacco Company) became a part of ITC.
In 1975, the company started its hotel business under the name of “ITC Welcome-Group Hotel Chola”.
In 1979, the company entered into Paperboards Business by promoting Bhadrachalam Paperboards Limited.
In 1985, the company set up Surya Tobacco Co. in Nepal as an Indo-Nepal-British joint venture.
In 1986, the company established ITC Hotels as a separate division.
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RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
In 1990, the company set up an International Business Division (IBD), for export of agri-commodities.
In 1994, Mc. Kinsey was commissioned to study the business.
In 2000, ITC's unique e-Choupal initiative was launched. ITC e-Choupal, the largest Internet-based intervention in rural India, empowers over 3.5 million farmers in 35,000 villages.
In 2000, the company diversified its business further by entering into Wills Lifestyle Retailing Business with Wills Sports Range of international quality relaxed wear for men and women.
In 2000, ITC InfoTech India Limited, a wholly owned subsidiary of ITC, was set up to provide end-to-end IT solutions including e-enabled services and business process outsourcing.
In 2001, ITC formed the foods division.
In 2002, Surya Tobacco Co. became a subsidiary of ITC Limited and its name was changed to Surya Nepal Pvt. Ltd.
In 2002, ITC entered into manufacturing of safety match boxes.
In 2003, In agarbattis and in 2005, introduced Essenza Di Wills.
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RAVI MANDAL, MBA
PPG INSTITUTE OF TECHNOLOGY, COIMBATORE
ITC Limited , MUNGER
ITC Munger started its journey on 6th June,1907. The company is a premier
manufacturing center in cigarettes, apart from other three factories located in Saharanpur,
Kolkata and Bangalore. It is one of the best with state-of-the art modern technology
equipped systems in manufacturing and printing with SAP implementation.
The company was started on account of ease of procurement of raw materials,
cheap labour, transportation and electricity supply.
Raw materials- The tobacco leaves plantation was carried out in the
outskirts of Munger district, and was a major supplier of leaf tobacco to its
other divisions.
Transportation- Munger, located on the outskirts of river Ganga, was well
connected to railways, roadways (NH-81), and railways that was directly
connected to ITC.
Electricity- Munger had its own D.C. (direct current) plant in Lal Darwaza
popularly known as “Dhandaniya Company” by local people.
Cheap Labour- The labour was cheap and easily available.