ITC PROFILE

2011

Company Profile

April 07 V_2.0ITC Profile Presentation V. 0.1

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ITC owns and operates two landing stations in Jeddah and Al Khobar.

These international gateways provide national & international connectivity to Kuwait, Qatar, Jordan, U.A.E., Bahrain, Yemen, Egypt and Oman through terrestrial cables.

Independent Network

16,000 KM Fiber Infrastructure Independent Fibre Network 16,000 km across the kingdom 8 Rings covering all major cities Rings mode for higher resiliency 96 Fiber core

April 07 V_2.0May 2007ITC Profile Presentation V. 0.1

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May 2007ITC Profile Presentation V. 0.1

MicrowaveVSAT

Diversified Media AvailableProducts & Services

INTERNET SERVICES:• Dedicated Internet• Business Broadband• Zooom (Residential)

DATA CONNECTIVITY:• L2VPN• L3VPN

DATA CENTRE SERVICES:• Co-Location• Managed Services

April 07 V_2.0ITC Profile Presentation V. 0.1

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Service Level Agreement (SLA)

• ITC will commit to provide Service Availability of 99.0%

• 99.999% Availability on the Core Network

• 99.995% Availability on Distribution Layer Network

Severity Meantime to Respond Maximum time to Fix

Critical 1 hour

24 hours if site within 50Km.

36 hours if site is further than 50Km.

Major 2 hours

48hours if site within 50Km.

60 hours if site is further than 50Km.

Minor Same business day 4-5 days

Rebate:3% of monthly charge for every extra 24 hours or a fraction thereof.

Rebate is up to 50% of MRC.

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ITC Customers

April 07 V_2.0ITC Profile Presentation V. 0.1

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ITC Customers

April 07 V_2.0ITC Profile Presentation V. 0.1

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We don’t charge you for proposal

Thank you for your kind attention

Contact us today for a proposal.

Zubair MumtazTel: 0595219030Email: [email protected]