Italian Cruise Shipping Services presentation

Italian Cruises ShippingServices Srl

PORT AGENT LOGISTIC PROVIDER CUSTOM BROKERS FORWARDERS

Head office: GENOABranch Offices: Venice, Civitavecchia, Leghorn, Naples

With branches in main cruise industry ports (Genoa, Venice, Civitavecchia, Naples, Leghorn) and our network of correspondances covering almost allItalian ports we can provide assistance and services 24 hrs a day, 7 days a week with a high skilled staff.We are able providing the following port agency services to the cruise industry, always available to discuss any tailor made service to satisfy ourpricipals: Early booking and confirmation of berths Smooth berthing operations on arrival Rapid ship and passengers clearance Gangway hire Water supply, garbage removal, waste oil and black waters disposal Bunker and Luboil supply Custom clearance Logistic, warehousing and stevedoring service Crew handling, including hotel accomodations, visa, transfers Medical assistance to crew and passengers Daily assistance to passengers medically disembarked Quick, accurate and detailed proforma and final D/As Constant assistance and availability during the call with an high skilled staff

onboard and ashore

PORTS:

Sanremo

Genova

Rapallo/S.ta Margherita Ligure/Portofino

La Spezia

Marina diCarrara Livorno

Piombino

Elba

Civitavecchia

OlbiaNapoli

Sorrento

Bari

Brindisi

Taranto

Crotone

MessinaTrapani

Ravenna

Venezia

Trieste

Port in which we actuallyoperate

Ports in which we can operate

Palermo

Catania

Siracusa

Ancona

Savona

Cagliari

Lipari

LIVORNO:Usual pier used for cruise ships: Alto Fondale, Molo Italia, Calata Sgarallino, Banchina 75

LIVORNO:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: by barge, connection at queyBunker, Oil supply and sparepartsGarbage service: by Truck and by bargeCherry picker and other port lifting services rentalForklift & stevedores servicesLogistic services: warehousing (2 customs authorized and 2 refrigeratedwarehouses) and customs operationsGround services rentalFree shuttle bus from ship to cityGround Security serviceSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

LIVORNO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

NAPLES:Usual pier used for cruise ships:

PIER 5 PIER 6/7 COMMERCIAL PIER 21/22

LENGHT 191 MT 301 MT 243 MT

DRAFT 8,70 MT 10,05 MT 9,00 MT

NAPLES:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queyBunker, Oil supply and spareparts deliveryGarbage service: by truck Forklift & stevedores services

Logistic services: warehousing with a fully equippedterminal area and customs operationsGround services rental: shuttle busses, transfer servicesGround security servicePort lifting services rental (cranes, cherry picker etc.)Special tailored servicesQualified staff at disposal 24hrs 7/7 days

NAPLES:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

SORRENTO:Usual anchor positions used for cruise ships:

1) 40° 39,12' N – 014° 21,88' E2) 40° 39,84' N – 014° 23,87' E

1) 2)

SORRENTO:PORT SERVICES:Administrative and technical organization of the callTender mooring assistanceClearance and forwarding customs formalitiesCash declarations/Cash to MasterBunker for tenders, spareparts deliveryLogistic services: warehousing in Naples with a fully equipped Terminal area and customs operationsGround services rental: tender rental, transfer services, yacht/boat rental.Ground Security serviceSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

SORRENTO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

TRAPANI:Usual pier used for cruise ships: Banchina Garibaldi, Sporgente Ronciglio Est

Banchina Garibaldi:Lenght: 142,00 mtDraft: 8,00 mt

Sporgente Ronciglio Est:Lenght: 215,00 mtDraft: 08,00 mt

TRAPANI:PORT SERVICES:Administrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: by truckBunker supply and sparepartsGarbage disposal by truckStevedores servicesGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

TRAPANI:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:Usual anchor positions used for cruise ships:

1) 44° 20’ 1‘’ N – 09° 14’ 2’’E

RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:PORT SERVICES:Administrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterGround services rental: transfer services, boats/yachtsrentalSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, boats, hotels etc.)Medical consults and hospitalization in private clinicDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

CROTONE:Usual pier for cruise ships: Banchina Riva

CROTONE:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queyBunker, Oil supply and sparepartsGarbage disposal: by truckPort lifting services rentalStevedores servicesCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

CROTONE:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

ELBA PORTOFERRAIO:Usual pier used for cruise ships:1° option: Altofondale Pier lenght 115 mt, draft 7,62° option: Molo Massimo Nord lenght 125 mt, draft 6,00 mt3° option: Anchorage (B ZONE in below picture)

ELBA PORTOFERRAIO:PORT SERVICES:Administrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterGround services rental: transfer services, boat rentalSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

ELBA PORTOFERRAIO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, boats, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

MESSINA:Usual pier for cruise ships:1) Pier I Settembre lenght 220 mts, draft max 10 mts2) Pier Colapesce lenght 290 mts, draft max 10 mts3) Pier Norimberga lenght 150 mt , draft 7,5/9 mts4) Pier Marconi lenght 190 mts, draft max 9,5 mts

MESSINA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queySpareparts supply and deliverySolid garbage disposal by truckStevedores servicesCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

MESSINA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, boats, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

MARINA DI CARRARA:Usual pier for cruise ships:1) Pier Chiesa lenght 390 mts, draft max 10 mts2) Pier Taliercio lenght 440 mts, draft max 10 mts

MARINA DI CARRARA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queySpareparts supply and deliveryGarbage disposal by truckPort lifting services rentalForklift & stevedores servicesCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

MARINA DI CARRARA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, boats, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for transit and disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

VENEZIA:Usual pier for cruise ships:1) Pier VE 018 lenght 630 mts, draft max 8,90 mts2) Pier VE 117 lenght 600 mts, draft max 8,90 mts3) Pier VE 123 lenght 600 mts, draft max 8,90 mts3) Pier VE 107 lenght 727 mts, draft max 8,90 mts

VENEZIA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queyBunker, Luboil, spareparts supply and deliveryLogistic operations: warehousing (1 custom authorized warehouse of 1300 sqmon 3 levels) and customs operationsGarbage disposal & Hazardous waste disposalPort lifting services rentalForklift & stevedores servicesCustoms operationsGround services rental: shuttle busses, transfer servicesGround Security serviceSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

VENEZIA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities only for urgentdisembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

SANREMO:Usual anchor positions used for cruise ships:

1) 43° 48,55’ N – 007° 48,000’ E

SANREMO:PORT SERVICES:Administrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterGround services rental: transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

SANREMO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

TRIESTE:Usual pier used for cruise ships at Trieste Passenger Terminal: Pier 29: lenght 220 mts, draft 9,20 mtsPier 30: lenght 240 mts, draft 9,20 mts

TRIESTE:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at queyBunker by barge, spareparts supply and deliveryGarbage disposalPort lifting services rentalForklift & stevedores servicesCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

TRIESTE:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationDaily assistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

OLBIA:Usual pier used for cruise ships: 1) Pier 7: lenght 187,95 mts, draft 9,00 mts2) Pier 8: lenght 169,92 mts, draft 9,00 mts3) Pier 9: lenght 177,20 mts, draft 9,00 mts

OLBIA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: by truckBunker, Luboil, spareparts supply and deliveryGarbage disposalPort lifting services rentalForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

OLBIA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

LA SPEZIA:Usual pier used for cruise ships:

1) Molo Garibaldi 2) Molo Varicella

LA SPEZIA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: at quey (Garibaldi pier) and by barge(Varicella pier)Bunker, Luboil, spareparts supply and deliverySolid and liquid garbage disposal by bargeForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

LA SPEZIA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

BARI:Usual pier used for cruise ships: 1) Pier 10: lenght 250 mts, draft 11,50 mts

BARI:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connectio at queyBunker, Luboil, spareparts supply and deliveryGarbage and special waste disposalForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

BARI:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

BRINDISI:Usual pier used for cruise ships: 1) Pier Carbonifera: lenght 260 mts, draft 8 mts2) Pier Punto Franco: lenght 270 mts, draft 8 mts

BRINDISI:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: Connection at queyGarbage disposal by truckBunker, Luboil, spareparts supply and deliveryForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

BRINDISI:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities only for emergency disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

PIOMBINO:Usual pier used for cruise ships: 1) Pier Pecoraro: lenght 450 mts, draft 10,80 mts

PIOMBINO:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: Connection at queyGarbage service disposalBunker, Luboil, spareparts supply and deliveryPort lifting services rentalForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

PIOMBINO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

TARANTO:Usual pier used for cruise ships: 1) Pier Sporgente: lenght 330 mts, draft 12,50 mts

TARANTO:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: by truck or by bargeGarbage service disposalBunker by barge, Luboil, spareparts supply and deliveryForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

TARANTO:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

RAVENNA:Usual pier used for cruise ships: Pier Crociere Sud: lenght 320 mts, draft 8,80 mtsPier Crociere Nord: Lenght 210 mts, draft 8,00 mts

RAVENNA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: by truck Solid garbage service disposal by barge (liquid garbage small quantities)Bunker, Luboil, spareparts supply and deliveryPort facilities rentalStevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

RAVENNA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

LIPARI:Usual anchorage points for cruise ships:

LIPARI:PORT SERVICES:Administrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterStevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer services, tenders rentalSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

LIPARI:

SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

GENOA:Usual pier used for cruise ships: Ponte dei Mille Terminal stationNO limits of lenghtMAX draft 10,50 mts

GENOA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supplyGarbage service disposalBunker, Luboil, spareparts supply and deliveryPort lifting services rentalForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

GENOA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

CIVITAVECCHIA:Usual pier used for cruise ships: Pier Antemurale Colombo (n. 13 below): lenght 787 mts, draft 11,50 mts

CIVITAVECCHIA:PORT SERVICES:Berth reservationAdministrative and technical organization of the callClearance and forwarding customs formalitiesCash declarations/Cash to MasterWater supply: connection at quey or by bargeGarbage service disposalBunker, Luboil, spareparts supply and deliveryPort lifting services rentalForklift & stevedores servicesGround Security serviceCustoms operationsGround services rental: shuttle busses, transfer servicesSpecial tailored servicesQualified staff at disposal 24hrs 7/7 days

CIVITAVECCHIA:SERVICES TO PASSENGER AND CMS:Assistance 24hrs 7/7 dayFast ground service organization (transfers, hotels etc.)Medical consults and hospitalizationAssistance during hospitalizationImmigration and Shenghen Visa formalities for disembarkationSpecial services bookingTailored assistanceShore excursionsAny other ship’s request: flower orders, any purchase of spareparts/ship’s need

…we remain at your disposal for any further requestyou may have. We will be pleased to satisfy you as best as we can!