Chapter 1 IT Supports Organizational Performance in Turbulent Business Environments Information Technology for Management Improving Performance in the Digital Economy 7 th edition John Wiley & Sons, Inc. Slides contributed by Dr. Sandra Reid Chair, Graduate School of Business & Professor, Technology Dallas Baptist University Turban and Volonino 1-1 Copyright 2010 John Wiley & Sons, Inc.
Chapter 1 IT Supports Organizational Performancein Turbulent Business EnvironmentsInformation Technology for ManagementImproving Performance in the Digital Economy7th edition
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Chapter 1
IT Supports Organizational Performancein Turbulent Business Environments
Information Technology for ManagementImproving Performance in the Digital Economy
7th editionJohn Wiley & Sons, Inc.
Slides contributed by Dr. Sandra ReidChair, Graduate School of Business & Professor, Technology
Dallas Baptist UniversityTurb
an a
nd
Vo
lon
ino
1-1Copyright 2010 John Wiley & Sons, Inc.
Chapter Outline
• 1.1 Doing Business in the Digital Economy
• 1.2 Information Systems and Information Technology (IT)
• 1.3 Business Performance Management, Business Pressures, Organization Responses, and IT Support
• 1.4 Strategy for Competitive Advantage and IT Support
• 1.5 Social Computing and Networking
1-2Copyright 2010 John Wiley & Sons, Inc.
Chapter Outline cont’d
• 1.6 Why Should You Learn About Information Technology?
• 1.7 Plan of the Book
• 1.8 Managerial Issues
1-3Copyright 2010 John Wiley & Sons, Inc.
Learning Objectives
1. Describe characteristics of the digital economy and digital enterprises.
2. Define information systems, computer-based information systems and information technology.
3. Explain the relationships between performance, environmental pressures, organizational responses, and information technology.
4. Identify major pressures in the business environment and describe major organizational responses to them.
5. Describe adaptive enterprises and why they are IT-dependent.
1-4Copyright 2010 John Wiley & Sons, Inc.
Learning Objectives cont’d
6. Explain the function and impacts of social computing and social-networking.
7. Understand the importance of learning about information technology.
Copyright 2010 John Wiley & Sons, Inc. 1-5
Figure IT 7eU The Business Performance Management Cycle and IT Model
1-6Copyright 2010 John Wiley & Sons, Inc.
Toyota Scion’s Innovative Advertising Strategies
• The Problem: Increasingly competitive global marketplace for the automotive industry. Toyota with introduction of Scion goes directly up against General Motors and the Malibu for the position of #1 car manufacturer.
Networked Computing – Digital Organization Infrastructure
• Enables computers to connect to other computers & other electronic devices via telecommunication networks.
• Connections give users access to remote information.
• Users may be connected via wireless networks to public network-Internet (value-added networks (VAN)); Intranets (within organizations only); & connections to business partners (Extranets).
60 Minutes (cbs news magazine) correspondent Scott Pelley and crew got roughed up at a Chinese dump while working on a story on toxic electronic waste. Click the following link & read/watch the story, Following The Trail Of Toxic E-Waste :
An E-Waste Story That'll Make You Want To Quit Tech
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