IT PPT HSBC

GROUP MEMBERSSHRUTI WALIMBE – P45RAVI RAMPARIA – P41AMIT BATHIA – P52NIKHIL WANKHEDE – P44ABHA YADAV – P57

INTRODUCTION Brief History

Customer Groups

Locations

Brand & Advertising

Global Technology centre

Services Provided By HSBC

SavingsLoansCardsInsuranceNRI Services

ATMPhone BankingAsset ManagementD-mat AccountInternet Banking

HSBC AT A GLANCEType : PublicFounded : Hongkong (1865)Headquarters : London, England, UKArea : worldwide (9,5000 offices in 85

countries)Key people: Stephen green (chairman) Michael geoghegan(CEO)Total Asset: US$ 2.527 TRILLIONEmployees: 3,31,458

ONLINE SECURITY

Types Of Fraud

Steps taken for online security

Role Of Customers

SOFTWARES & SERVICES

Microsoft Operations Manager (MOM) 2005

Enterprise Edition (32-Bit X86)

Microsoft Windows XP Professional

Microsoft Active Directory Domain Services

Functions of softwares

Centralized software deployment

Roaming user desktops

Ability to track software usage

Granular monitoring capabilities

Advantages of new desktop management system

Deployment of new software.Distribution of software updates. Support for roaming user desktops.Billing of IT assets to business units.Reliability & security of its global desktop

environment.

BenefitsStrong reliability and security

Improved service for internal customers

Expected 20 percent reduction in desktop cost of ownership

Strong integration of desktop and server

Security for Internet Banking

Multi-layer logon verification

Transaction verification

Automatic 'Time-out' feature

SAS Fraud Management System Handle credit and debit cards transaction

Quick and accurate

Continuously updated

Beneficial for the customer as well as for the

company

Worldwide acceptance

ROI Analysis Choice to use PCs with Intel v Pro technology addresses HSBC’s need for improved software patch management

• Positive ROI of 605%

• Patch saturation rate near 99%

Estimated additional savings of $1,569,8934 in IT support man-hours and travel costs

• HSBC currently averages 9,3533 workstation tickets a year that require a desk-side visit.

• HSBC has green power