Page 1 June-10 Siemens IT Solutions and Services Copyright © Siemens AG 2010. All rights reserved. IT Industrialization and beyond Industrialization - Part III - Copyright © Siemens AG 2010. All rights reserved. Siemens IT Solutions and Services
IT Industrialization Part 3
Dec 06, 2014
IT Industrialization Part 3 - Pros and Cons
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Page 1 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
IT Industrialization and beyondIndustrialization - Part III -
Copyright © Siemens AG 2010. All rights reserved.
Siemens IT Solutions and Services
Page 2 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Industrialization - Index
1 The Heart of our Service Provision
2 Negative Associations
The Benefits3
Contact4
Page 3 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
IT Industrialization –The Heart of our Service Provision
FlexibilityReliability
Transparency
ChoiceComparability
Quality
Page 4 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Industrialization –Negative Associations
Industrialization
Does not fit myrequirements
The Company does not recognize my needs
Unsatisfied workers
Employees do not identifywith their products
Factory instead ofinteresting showrooms
Bad service
No Customer responsibility feeling
Page 5 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Industrialization –The Benefits
Industrialization
Low prices
Separation of customer experience and production
No surprises
Global availability of products
High availability
Consistent quality
Industrialization is part of our daily life.
Page 6 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Industrialization –The Benefits
Do you worry where your carmanufacturer installs its airbag sensor?
� Possibly not, but it needs to work at 100% perfection!
IT Industrialization allows us to provide you the highest quality at the lowest price.
An Example …
Industrialization
Page 7 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
The Benefits: Customer Interface
� Are you worried how your Internet search engines get the sites you are looking for?
� Or are you simply searching:
� Direct keyword entry
� Quick and clear result presentation
� Most relevant results first
� Just let your provider take care of anything else
Industrialization
Page 8 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
What means Industrialization to us?
� Industrialized service provision is a mindset
� We benchmark ourselves to the leaders in industrial production – e.g. car manufacturers
� We automate processes wherever possible
� We do everything to provide our customersthe same outstanding quality as usual
Industrialization
Page 9 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Industrialization and beyond
Part I – Challenges of our Customers
Part II – Our Promise
Part III – Industrialization
Part IV – How we work together
Part V – Answers for our Customers
This presentation is part of a series of Industrialization topics. If you would like to know more, please continue with “Part IV – How we work together”.
Page 10 June-10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Andreas DegenhardtHead of Global Application ManagementSiemens AGSiemens IT Solutions and Services
Otto-Hahn-Ring 681739 MunichGermany
Phone: +49 (89) [email protected]/applicationmngt
You want to know more? Just contact:
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