- 1. Export Promotion Strategy for the Macedonian Software and IT
Services Industry - the role of MASIT in itsimplementationPredrag
RadojiiMASIT, SW&IT Services Committee Chairman8th SEEITA 7th
SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org
2. Brief description of history of the project (1/2) -Started
second half 2008 as idea from MASIT and supported byGTZ
-Successfully lobbying to government/educational institution to
takepart in working group: Ministry od Economy Ministry of
Information sociaty Ministry of transport and telecomunication
Ministry of education and science Agency for Promotion of
Entrepreneurship of Macedonia Agency for Foreign Investments of
Macedonia Faculty of Electrical Engineering and Information
Technologies, University "St. Ciryl and Methodius" Skopje Faculty
of Natural Science and Mathematics, University "St. Cyril and
Methodius" - Skopje Institute of Economy, University "St. Ciryl and
Methodius" Skopje8th SEEITA 7th SEE ICT Forum Meeting & 7th
MASIT Open Days Conference 14-15 October 2010, Ohridwww.seeita.org
3. Brief description of history of the project (2/2)-Other
stakeholder which take part in working group: Member of MASIT USAID
SIPPO MBPR (Macedonian Bank for Development Promotion)Starting
/launching project in march 2009 with first workshop -Held five
more workshops till end of the year when first draft of theStrategy
was presented in front of the working group -Finalizing strategy in
January 2010 (with operational plan) -Starting to promote the
strategy in front of all stakeholders 8th SEEITA 7th SEE ICT Forum
Meeting & 7th MASIT Open Days Conference 14-15 October 2010,
Ohridwww.seeita.org 4. Curent situation Strategy was distributed
and presented to all major stakeholders fromgovernment bodies:
Ministry od Economy Cabinet of Vice Priminister for economic issues
Ministry of Information sociaty Ministry of transport and
telecomunication Ministry of education and science Ministry of
foreign affairs Ministry of finance . WAITING FOR ADOPTION AS
GOVERNMENT STRATEGY 8th SEEITA 7th SEE ICT Forum Meeting & 7th
MASIT Open Days Conference 14-15 October 2010, Ohridwww.seeita.org
5. MEANWHILE, .WHAT WE DONE Strategy was adopted by MASITManagement
board Proceed successfully cooperation withGTZ now in
implementation of the strategyitself (budget is allocated) GTZ
organize workshop presenting thenext steps and dedication of
implementingpart of the operational plan for 2010 - 2012 8th SEEITA
7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohridwww.seeita.org 6. Project Management &
OrganizationSuccess factors for implementing a collaborative
strategy:Close coordination Regular communication Exchange of
information Clearly defined responsibilities Clearly defined
processes Accurate reporting and documentation Learning
consistently Cross-functional teams8th SEEITA 7th SEE ICT Forum
Meeting & 7th MASIT Open Days Conference 14-15 October 2010,
Ohridwww.seeita.org 6 7. Key Instrument for Strategy
Implementation:Operational PlanMeasureActivity Task 8th SEEITA 7th
SEE ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org 7 8. Key Instrument for Strategy
Implementation:Operational Plan Operational Plan: Task Description
Task Expected results Result indicators Timing Responsibilities
Budget Activities Deliverables Timetable (Gantt chart) Milestones
Timeline: 3 years8th SEEITA 7th SEE ICT Forum Meeting & 7th
MASIT Open Days Conference 14-15 October 2010, Ohridwww.seeita.org
8 9. Organizational StructureAssembly Advisory Board
BoardofDirectorsTasks SteeringCommittee- implementation Managing
Office - coordination Export Promotion Strategy- monitoring &
evaluation Committee for Software&IT domestic ITServices ICT
Expertsbusiness Committee Council Task Force:Task Force:Task Force:
Task Force:Task Force:Task Force: Branding &Cluster
&Investment Export Policy Export Capabilities Excallence &
Quality Positioning CollaborationPromotion 8th SEEITA 7th SEE ICT
Forum Meeting & 7th MASIT Open Days Conference 14-15 October
2010, Ohridwww.seeita.org9 10. 10 Organizational StructureNo. Unit
StaffingTasks1 Board of Directors MASIT representatives Approval of
the organizational structure2 Steering Selected members of the
Coordination Committee Export working group Approval of
tasksPromotion Board members of Reporting & comunication
Strategy MASIT Control Monitoring & evaluation 3Task Forces
Task force manager (SC) Implementation of (1-6) Members of the
working measures andgroupcorresponding tasks Stakeholder reps.
Reporting to Steering MASIT member Committee (SC)companies
Consultants (GTZ)8th SEEITA 7th SEE ICT Forum Meeting & 7th
MASIT Open Days Conference 14-15 October 2010, Ohridwww.seeita.org
11. Implementation Process Proposed Process:1. Formation of
Steering Committee 2. Steering Committee establishes Task Forces
(1-6) and appoints Task Force Managers 3. Steering Committee
approves tasks and corresponding budgets (based on Operational
Plan) 4. Task Forces start implementation of tasks according to
prioritization (1-3) and timetable 5. Task forces conduct internal
team-meetings on a monthly basis (self-managing teams) 6. Steering
Committee conducts coordination meeting with task force managers
every two months (reporting & task implementation review based
on deliverables and indicators) 7. Steering Committee and Task
Forces review and update OP (every 6 months) 8. Steering Committee
defines completion of measures and activities based on deliverables
and indicators 9. Completion of implementation 10. Monitoring &
evaluation 11. Restart strategy development cycle8th SEEITA 7th SEE
ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org11 12. Information & Knowledge
Management Goals of our Export Knowledge Management
System(SharePoint) Providing companies and stakeholders with
export-relevantinformation (market surveys, training materials,
business leads, etc.) Creating a collaborative learning system
(organizational learning) Organizational knowledge: transfer of
individual stakeholdersknowledge to collective knowledge Supporting
communication, information and cooperation among thesteering
committee, members of the task forces and companies Adaptation and
continuous improvement of the export strategy Creating a basis for
new, innovative strategic measures 8th SEEITA 7th SEE ICT Forum
Meeting & 7th MASIT Open Days Conference 14-15 October 2010,
Ohridwww.seeita.org 12 13. MEANWHILE, .WHAT WE DONE 2 SW&IT
Servicies committee apointedresponsible person from the members
foreach Task force (for each strategicmeasures) work on refining
activity plan in line withinterest of members 8th SEEITA 7th SEE
ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org 14. Task forces strategic
measures 1. Export promotion policy Predrag Radojii SIMT2. Int.
Branding&Positioning Vladimir Matevski-SEAVUS3. Claster
collaboration Nadezda Dimitrovska and Toni Petreski INET4. Export
capability&knowladge Slavo Bujarovski SIGMA SB and Behar
Hadzihamza - EUDSOFT5. Quality&company excelence Jasmina
Trajkovski expert council6. Export oriented investment Petar
Indovski - GORD8th SEEITA 7th SEE ICT Forum Meeting & 7th MASIT
Open Days Conference 14-15 October 2010, Ohridwww.seeita.org 15.
WHAT WAS DONE BY GTZ MASIT Training Academy start working first
trainingwas performed for Performance and HR Management Preparation
of questionary for Industry barometar are infinal phase
Colaboration platform was promoted and traning for theexecutive
office was held Preparing two additional training are in finall
phase PMP training Training for European tenders 8th SEEITA 7th SEE
ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org 16. IMPELEMENTATION CRITICAL
FACTORS Critical factor for to succesfully implementation of the
strategy are: - Serious involment of government bodies with
concrete budget for part of the activity plan - serius involment of
all other donor comunity again with dedicated budget for activity
which is in line with SW /export strategy acivity plan, - serious
involvement of financial institution , banks, venture capital,
supporting financially export activity of ours company8th SEEITA
7th SEE ICT Forum Meeting & 7th MASIT Open Days Conference
14-15 October 2010, Ohridwww.seeita.org 17. Thank you for your
attentionContact information: Predrag Radojii E-mail:
[email protected], Executive Office www.masit.org.mk Tel.
+ 389 2 32 38 601 E-mail: [email protected] 8th SEEITA 7th SEE
ICT Forum Meeting & 7th MASIT Open Days Conference 14-15
October 2010, Ohridwww.seeita.org