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IT-enabled Business Innovation Alison Freer 27th February 2012
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IT enabled innovation for ne change-mgt 27 feb 12

Apr 22, 2015

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Presentation to NE Change Management Network 27 Feb 2012
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Page 1: IT enabled innovation for ne change-mgt 27 feb 12

IT-enabled Business Innovation

Alison Freer 27th February 2012

Page 2: IT enabled innovation for ne change-mgt 27 feb 12

Innovation: what, why & who?

Innovation success factors?

IT as an enabler

Overview:

Page 3: IT enabled innovation for ne change-mgt 27 feb 12

Innovation is not just ‘Invention’

Page 4: IT enabled innovation for ne change-mgt 27 feb 12

… ideas successfully applied

… invention + exploitation + persistence

Innovation =

Page 5: IT enabled innovation for ne change-mgt 27 feb 12

How do we improve cash-flow?

• Global IT services business

• 40 countries

• 90000 employees

Page 6: IT enabled innovation for ne change-mgt 27 feb 12

How do we improve cash-flow?

• Explored idea management technology

• Engaged all employees

• CEO sponsored clear business challenge

• On-line virtual campaign yielded $128M savings from ideas submitted

Page 7: IT enabled innovation for ne change-mgt 27 feb 12

How do we maximise our R&D Investment?

• Global business

• Multiple suppliers with expertise

• High competition

• Time critical

Page 8: IT enabled innovation for ne change-mgt 27 feb 12

How do we maximise our R&D expertise?

• Entrepreneurial leader

• Innovation Days

• Won over hearts & minds

• ‘Open Innovation’ campaign with suppliers = 90 new ideas

Page 9: IT enabled innovation for ne change-mgt 27 feb 12

How do we improve stroke victim care?

• 1000s NE stroke victims

• 100s of medics involved in treating patients

• Time critical decisions hampered by poor information.

Page 10: IT enabled innovation for ne change-mgt 27 feb 12

How do we improve stroke victim care?

•  www.capturestroke.com

•  Developed in close collaboration with medics

•  Agile development

•  Design thinking

Page 11: IT enabled innovation for ne change-mgt 27 feb 12

Successful Innovation Engages the Crowd

Page 12: IT enabled innovation for ne change-mgt 27 feb 12

Successful Innovation Requires a Toolkit

Page 13: IT enabled innovation for ne change-mgt 27 feb 12

Successful Innovation is Enabled by IT

•  IT & Business strategies aligned

•  Collaborative Platforms

•  Scope for exploration & experimentation

Page 14: IT enabled innovation for ne change-mgt 27 feb 12

•  IBM ‘Idea Jam’

•  40,000 ideas

•  10 new business ventures

•  $300M new revenue in 2 years

Successful Innovation is ‘Open’

Page 15: IT enabled innovation for ne change-mgt 27 feb 12

Successful Innovation has Clear Sponsorship •  Idea Portfolio Manager

• Global Head of Collective Intelligence

• Chief Growth Officer

• Chief Innovation Officer

• Chief Inspiration Officer

• Chief Imagination Officer

• Chief Detonator

• Chief Lizard Wrangler

Page 16: IT enabled innovation for ne change-mgt 27 feb 12

Successful Innovation Requires Diversity

•  Demographics

•  Personalities

•  Experience

•  Sectors

•  Life

Page 17: IT enabled innovation for ne change-mgt 27 feb 12

Innovation Debate

•  How well does your organisation innovate?

•  Examples of good practise?

•  What needs to be addressed?

Page 18: IT enabled innovation for ne change-mgt 27 feb 12

Contacts

[email protected] [email protected]

www.leadandtransformit.com

Photography credits: Alison Freer Instagram www.redboatcreative.com Google Images