1 SQS Software Quality Systems AG Dr. Frank Simon (SQS Research) 2012-03, V1.0 ISTQB-Trainings: A worldwide success story Agenda SQS Who we are Good tester What do we need? ISTQB What we can train? Discussion What should we do? ISTQB-Trainings: A worldwide success story 2
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ISTQB-Trainings: A worldwide success story...8 member of 15 German Testing Board e.V.* (GTB e.V.) Founding member of the International Software Testing Qualifications Board ISTQB®
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SQS Software Quality Systems AG
Dr. Frank Simon
(SQS Research) 2012-03, V1.0
ISTQB-Trainings: A worldwide success story
Agenda
SQS Who we are
Good tester What do we need?
ISTQB What we can train?
Discussion What should we do?
ISTQB-Trainings: A worldwide success story 2
2
At a glance: SQS is the leader in independent software
testing and quality management services.
3
SQS is listed on the AIM London
Almost 30 years of prosperous operations
Over 5,000 completed projects
The customer base includes 36 FTSE-100 companies, half of the DAX 30 companies and nearly a third of the STOXX-50 companies
The SQS philosophy is to increase success and efficiency of IT projects by using efficient solutions
«
The global leader in independent
software testing and quality
management services – majority
of its business in Europe
Financial Times, 21 August 2007
»
SQS Group
ISTQB-Trainings: A worldwide success story
Figures tell their own tale: SQS is on a solid growth track.
SQS: Who we are
ISTQB-Trainings: A worldwide success story 4
1851)
163134143
121
795549
Employees
1) According to analyst estimations
2) October 2011, ca. 600 of them offshore
2004 2005 2006 2007 2008 2009 2011 2010
Revenues in € m
2004 2005 2006 2007 2008 2009 2011 2010
3
Wherever our clients are located.
SQS is represented throughout the world
ISTQB-Trainings: A worldwide success story 5
Locations
Austria
Germany
Egypt
Finland
India
Ireland
Netherlands
Norway
Portugal
“Follow the customers” is our motto
for Offshore we are working on “Multi-language Customer-related Sourcing” (MLCS) strategy
South Africa
Sweden
Switzerland
United Kingdom
USA
Partnership
Spain
South Africa
Egypt
India
USA
The SQS portfolio covers all aspects of software quality
management and testing.
What we provide
ISTQB-Trainings: A worldwide success story 6
Quality Assurance & Testing
Quality Management
Business & Strategic Consulting
Process Improvement
Training & Conferences
Supporting Services
Tools & Tool-related Services
Technologies
Industries
Quality
4
Sometimes, quality is considered as collateral
ISTQB-Trainings: A worldwide success story
Quality: What we can
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ISTQB-Trainings: A worldwide success story
Quality and testing
American Society for Quality: “Quality: the characteristics of a product or
service that bear on its ability to satisfy stated or implied needs”
Motivation
Product/Service
Ch1
Ch2
Ch3
Ch4
Ch5
need1
need2
needn
...
Needs Quality
Testing (ISTQB Glossary):
“The process consisting of all life cycle activities, both static and dynamic, concerned
with planning, preparation and evaluation of software products and related work
products to determine that they satisfy specified requirements, to demonstrate that
they are fit for purpose and to detect defects.” 8
ISTQB® Certified Tester – development, overview and tasks
ISTQB® Syllabi and certified training
- ISTQB® Syllabus – Foundation Level
- ISTQB® Syllabus – Advanced Level
- ISTQB® Syllabus – Expert Level (in preparation!)
Accredited training providers
ISTQB® Examinations
Advantages of a personal certification
International harmonization and mutual recognition
Testimonials
ISTQB-Trainings: A worldwide success story
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member of
15
German Testing Board e.V.* (GTB e.V.)
Founding member of the International Software Testing
Qualifications Board ISTQB®
Registered association with own regulations
Independent, national body in the area of software and system
test
Development of the valid syllabus and exam questions for the
ISTQB® Certified Tester scheme
Accreditation of training providers according to the
ISTQB® Accreditation Standard
Non-profit organization
*Note: e.V. is the German designation for a legally registered association
ISTQB-Trainings: A worldwide success story
member of
16
ISTQB® Certified Tester –
principal attributes
World-wide standard for
the training and further education
of software testers
Multi-stage syllabus
Independent examination
authority
Internationally recognized
certificate
ISTQB-Trainings: A worldwide success story
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member of
17
ISTQB® -
The path to an international standard
ISTQB-Trainings: A worldwide success story
1998 ISEB (Information Systems Examinations Board, part of the British Computer Society)
develops the Certified Tester Syllabus. The first Software Testers are certified in 1998.
2001 The German Testing Board (GTB) is founded. It develops the German language Certified
Tester syllabus according to the ISEB ideal and also takes German standards (e.g. DIN) into
account.
2002 First certifications „ASQF®-Certified-Tester (AD V1.0)“ (Arbeitskreis Software-Qualität und -Fortbildung e.V.= Working Group for Software Quality and Training) in German-speaking countries.
2002 The ISTQB® (International Software Testing Qualifications Board), the Swiss Testing Board and the Austrian Testing Board are founded.
2003 The syllabus for the „Advanced Level“ is completed.
2004 First exams for „ISTQB® Certified-Tester Advanced Level“
2009 The number of national Testing Boards climbs further. Now 47 (Date: 10-2009)
Prospects: the „Expert Level“ syllabus is expected.
Today (Status 02/2012)
More than 200.000 Certified Testers across the world and more than 25.000 German-
language exams authorized by the GTB!
member of
Trend Germany
18 ISTQB-Trainings: A worldwide success story
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member of
19
ISTQB®
Structure - Umbrella organization for all national
Testing Boards
- Working parties for the cooperative creation of syllabi, exam questions, processes etc.
ISTQB-Trainings: A worldwide success story
Tasks - Creation and updating of learning
content and syllabi
- Creation and unification of exam questions
- Establishment of procedures and processes
Independent, high-level body
Non-profit organization
member of
20
ISTQB® 48 international boards world-wide
ISTQB-Trainings: A worldwide success story
• American Software Testing Qualifications Board (ASTQB)