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February 2011 | www.recyclingtimes.com.cn2
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RecyclingTimes
J anuary is always an eventful m o n t h f o r t h e i n d u s t r y , showing hope and challenges
at the same time. ForbesChina.com released its 2011 listing of Chinese SMEs with most potential on January 12. Zhuhai Seine Technology was l isted and ranked number four with an average weighted annual net profit margin of 22.8%. This is the first time Seine was listed and the first time a company from the aftermarket printer supplies industry company has appeared on the list. ForbesChina.com commented that Seine was listed because it had successfully launched the first laser printer with Chinese-owned intellectual property. On January 3, Diversified Computer Supplies, Inc. announced that it has acquired Stantek, LLC. DCS (primarily a distributor) and gained access to cartridge remanufacturing capabilitiesClover is also optimistic about the aftermarket printer supplies industry. It has turned its attention to expanding control over compatible supplies for mailing machines by buying Pinpoint LLC, which manufactures compatible cartridges and ribbons.However, American TonerServ may be heading for bankruptcy. Some say it is because its appetite for acquisition may have been bigger than it could handle. The merger mania that has swept through the non-OEM supplies industry can be dangerous to a company’s financial health.Several lawsuits also reported updates this month. Print-Rite and Ninestar resolved with Lexmark (case dates back to August 20, 2010) and on January 11, the U.S. International Trade Commission (ITC) issued a general exclusion order and terminated its investigation in “Certain Inkjet Ink Supplies and Components Thereof”. Meanwhile, the judge in the HP 02 patent infringement lawsuit found that the respondents infringed certain claims related to the ‘687 patent and the ‘301 patent. Static Control Components (SCC) has filed a brief, asking the court to reconsider SCC’s counterclaims against Lexmark under the Sherman Antitrust Act. SCC also filed for Lexmark compensation of $17,463,580. This bunch of activities appears to have already set the tone for 2011: no ordinary year for aftermarket printer supplies industry. Let’s hope it is momentous for all the right reasons and as the Chinese Lunar New Year approaches I wish you all prosperity!
Tony LeePublisher & Managing Director
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Recycling Times Magazine
www.recyclingtimes.com.cn | February 2011 3
Recycling Times Magazine
FeaturesEase of use: printing technology trends
The hottest tech of the year
2024
contentscontentswww.recyclingtimes.com.cn
Industry UpdatesNinestar settles federal case with Lexmark
Print-Rite and Lexmark settle patent-infringement dispute before the ITC
Static Control asks Court to reconsider antritrust claims against Lexmark
Canon and Ninestar in settlement talks
Static Control receives ISO certifications
ITC issues general exclusion order for certain inkjet supplies
HP’s inkjet cartridge investigations before the ITC – updates
FG expands to Brazil with DMZ Global Connection
Clover acquires Pinpoint LLC
Memjet partners to launch printers in three markets
6
7
8
9
10
Product ReleaseOCP inks for Lexmark 41 & 43 cartridges
HP CM1415 MFP and CP1525 cartridges from Static Control
ILG releases HP CP4025/CP4525 printer cartridges
Orink delivers color toner cartridge for Xerox 6121
Hi & Bestech Samsung/Xerox chips work on newest firmware
Faroudja offers toner for Dell 3110 and Samsung SCX 6345
12
13
14
Just a Minute with David GibbonsHave rechargers lost the way?4
ProfilesEnjoying healthy growth
—Interviewing Foshan Shunde Cobol Industries Co., Ltd.29
Legal IssuesUS and Canadian view on legal issues in refilling cartridges (part 2)36Tech ZoneLexmark and Samsung’s firmware upgrade, a bomb buried on the single-plank bridge
Remanufacturing the Dell 2145cn toner cartridge
3840
Sales and ManagementThe eleven biggest lies
Did a competitor undercut you?
3334
Market DataMonochrome laser printers (part 2)46
The hottest tech of the yearThere were few new thrills with printers, but manufacturers still seem to be more hung up on awful marketing tactics. HP created e-Print platform, Epson decorated the area with large prints of photos by professional digital photographers.
Static Control asks Court to reconsider antritrust claims against Lexmark
Static Control is urging the Sixth Circuit to rule that a federal judge grossly underestimated potential damages and used a faulty pleading standard to dismiss antitrust counterclaims in Lexmark's printer cartridge patent suit.
Enjoying healthy growth——Interviewing Foshan Shunde Cobol Industries Co., Ltd.
OEM News
OEM News
Canon to build a new toner cartridge plant in Europe
Epson introduces new printers for SMBs
Canon U.S.A. launches five PIXMA office printers
Epson introduces Stylus Photo R3000
Konica Minolta eyes 25% share of Indian printing market 2011
Dell enters Indian printer market with launch of printer range
Canon takes over Océ operations in India
16
17
18
18
As an 18-year veteran of the remanufacturing industry, Cobol has matured and weathered a lot. Now its product portfolio is comprehensive and the internal management and operation is standardized and enjoys rich experience in marketing.
Just a Minute with David GibbonsRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn4
Have rechargers lost the way?For more than 20 years, printer cartridge remanufacturers have been selling
the advantages of remanufacturing as being a great deal for the environment.
They took the higher eco-friendly ground: every empty toner cartridge
saved from landfill, refilled and remanufactured, saved the making of a new
cartridge—saving 2 liters of oil.
But something has changed…
Remanufacturers used to tell their customers they could save money by using a
remanufactured cartridge. They could save money while saving the environment.
But has that changed too?
You would think that in the midst of global warming debates and “doing
the right thing for the environment” remanufacturers would have used this
opportunity to increase their market share.
So what has happened?
Commercial reality has seen some remanufacturers look for sources of income
other than remanufacturing. The abundance of third party compatible cartridges
has seen an exponential increase. These cartridges resemble the original in that
they are made from virgin resources—and are not made from reused parts.
Some compatible cartridges are now flooding
the market at prices cheaper than what a
remanufactured cartridge can be rebuilt. In my
country, the number of cartridges being rebuilt
has fallen. Some say it is as much as 70%.
In large markets, such as Europe and
the USA, some of these compatibles are
being exposed by the original equipment
remanufactures (OEMs) as being an infringement of intellectual property.
And I agree with the OEMs. Many compatibles are illegal, and should not be
traded.
A world wide enterprise known as Cartridge World, which was also birthed
in my country, have not succumbed. Thousands of these remanufacturers
around the world complete “permissible repair” every day to used cartridges.
They dismantle, inspect, replace used and worn parts, refill, rebuild, test and
package. They have the true eco friendly product.
Isn’t it time this industry got back to basics?
David Gibbons is Director of Recycling Times. He has been a school principal, marketer, businessman, remanufacturer and Executive Director of the
Australasian Cartridge Remanufacturers Association until 2005. He is currently the director of communication of a large South Pacific organization.
Industry UpdatesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn6
Ninestar settles federal case with Lexmark
Print-Rite and Lexmark settle patent-infringement dispute before the ITC
O n January 18, Ninestar informed
the Cincinnati Division of the
United States District Court for the
Southern District of Ohio that they had reached
a settlement with Lexmark and would soon
discontinue marketing certain remanufactured
and compatible monochrome toner cartridges in
the United States.
The case in the federal court was settled
against the Ninestar companies, which included
Ninestar Image, Ninestar Image International,
Seine Image International, Ninestar Technology,
Ziprint Image, and Nano Pacific. The settlement
came after Lexmark and Ninestar lawyers agreed
to a stipulated permanent injunction, which was
then issued as an order by the court. The order
enjoins the Ninestar defendants from marketing
the dozens of cartridges that Lexmark alleges
infringe its patents. With a start date of December
30, 2010, the companies were given six months to
sell all inventories of the offending cartridges in
the United States. And, of course, the firms must
import no more of them.
Details of the exact settlement were not spelled
out in the agreement. The Ninestar entities,
however, “denied that they infringe any valid
and enforceable claim of the Patents-in-Suit.”
The settlement also indicates that the injunction
was not to be taken as an admission of guilt or
“any alleged wrongdoing or liability by any of the
Ninestar Entities or the Ninestar Entities Affiliates
or as evidence of infringement of any claims of
the Lexmark Patents”. All claims were dismissed,
and each party had to bear its own costs and
attorneys’ fees.
On August 20, 2010, Lexmark filed a compliant
with the federal court in Ohio and with the ITC.
It alleged various firms including the Ninestar
companies and certain US-based Ninestar
distributors were marketing toner cartridges that
infringed the OEM’s patents. Lexmark accused
a total of 25 companies of infringing patented
technologies found in its monochrome toner
cartridges.
Earlier this month, Print-Rite and Lexmark
settled, and Print-Rite was dropped from the
roster of firms on the ITC complaint.
P r i n t - R i t e a n d L e x m a r k h a v e
canceled their court date, although
L e x m a r k ' s c o m p l a i n t a g a i n s t
Ninestar and the Jahwa companies is still
unresolved.
In a b r ie f en t r y on McDer mot t Wi l l
& E m e r y ’ s I TC 3 3 7 u p d a t e b l o g , w e
learned that Print-Rite is no longer part
o f L exmark ’ s toner ca r t r idge pa tent -
infringement complaint before the U.S.
International Trade Commission (ITC).
The Lexmark complaint, originally filed in
August 2010, named as defendants firms
affiliated with Ninestar, Print-Rite, and the
Jahwa group of companies. Now, it appears
that Lexmark and Print-Rite have worked
out a set t lement agreement . We have
heard nothing about what terms of the
settlement may be.
According to an industry commentator
what this means for Lexmark’s complaint
before the ITC is uncertain. On the one
hand, Lexmark has scored a v ictor y –
Print-Rite presumably had to give Lexmark
some compensation and/or stop selling
certain products in the United States.
The settlement also puts more pressure
on Ninestar and the Jahwa respondents.
They presume that the settlement is also
beneficial to Print-Rite, which most likely
deemed that whatever terms it agreed
to would be less costly than a prolonged
legal battle. On the other hand, having
Print-Rite’s name struck from the list of
respondents weakens Lexmark’s chances of
winning an exclusion order.
Note: STOP PRESS! The Ninestar and
Lexmark case has since been settled. Please
see article 'Ninestar settles federal case
with Lexmark' on Page **.
Industry UpdatesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 7
Static Control asks Court to reconsider antritrust claims against Lexmark
S tatic Control Components Inc. is
urging the Sixth Circuit to rule that a
federal judge grossly underestimated
potential damages and used a faulty pleading
standard to dismiss antitrust counterclaims in
Lexmark International Inc.'s printer cartridge
patent infringement suit.
According to the Law360 website, Static
Control Components (SCC) has filed a brief
with the U.S. Court of Appeal for the Sixth
Circuit, asking the court to reconsider Judge
Gregory F. Van Tatenhove’s 2009 dismissal of
SCC’s counterclaims against Lexmark under
the Sherman Antitrust Act. The non-OEM
supplies giant is also asking the court to rule
that Judge Van Tatenhove underestimated
potential damages when he set a $250,000
injunction bond before trial.
SCC claims that by failing to accept the
allegations as true and make reasonable
i n f e r e n c e s i n S C C ’ s f a v o r, J u d g e Va n
Tatenhove failed to follow the correct legal
s tandard when he dismissed the f i r m’s
Sherman Act counterclaims. SCC had claimed
that Lexmark’s Prebate/Return Program
violated the Sherman and Lanham acts.
Judge Van Tatenhove set a $250,000 bond
upon an injunction order that barred SCC
from making chips for L exmark Retur n
Program cartridges during the dispute to
protect SCC in the event the court should
ultimately rule against Lexmark. SCC had
calculated that the injunction would cause
it to lose nearly $17.5 million. The firm now
says that the judge should have accepted
its calculations, absent any rebuttal from
Lexmark.
The Lexmark v. Static Control Components
c a s e d a t e s b a c k t o D e c e m b e r 2 0 0 2 .
Ultimately, in 2009, Judge Tatenhove ruled
that Lexmark lost its patent rights after the
first sale of its Return Program cartridges in
the United States regardless of the conditions
it set prior to the sale. The ruling opened
up Lexmark Return Program cartridges to
remanufacturing.
Both L exmark and S ta t i c S CC a lmost
immediately filed appeals. Lexmark has yet
to file its appeal brief. However, in October
2010, Lexmark was denied a retrial.
Canon and Ninestar in settlement talks
Static Control receives ISO certifications
A ccording to a recent filing in the U.S. International Trade
Commission’s (ITC’s) EDIS database, a repository for
documents filed in relation to ITC investigations, Canon is in
settlement talks with all the Ninestar-affiliated companies and distributors
named in Canon’s toner cartridge patent-infringement complaint before
the ITC. Although there is no word yet on the outcome of these talks, the
complainants and respondents apparently met for their second settlement
conference on December 15 at Canon’s headquarters in Tokyo.
It makes sense to us that Ninestar would want to settle. Ninestar spent
years in expensive litigation with Epson over an inkjet cartridge patent-
infringement complaint and in the end was ordered to pay millions
of dollars in fines and penalties to the OEM. Canon may wish to avoid
expensive litigation as well. Or Canon’s goal may be to pursue the matter
in hopes of being awarded an exclusion order from the ITC and damages
in federal court. Recycling Times will report more on the ITC investigation
as details become available.
S tatic Control recently received ISO (International Organization of
Standardization) certification, marking an important milestone in the
company’s continual efforts to improve quality and environmental
stewardship.
The ISO 9001 certification for quality standards and ISO 14001 certification
for environmental standards are valid until October 2013.
Static Control is the world’s largest manufacturer and distributor of
imaging components and supplies for the global laser and ink jet cartridge
remanufacturing industry. The company designs, develops and manufactures
in-house more than 9,000 different component parts and offers a full product
catalogue of more than 14,000 parts.
Another piece of good news came that Static Control received top
international honors as the “Most Trusted Company” and the industry’s “Quality
Leader” during NCN Imaging Solution award ceremonies in New Delhi, India.
The award ceremony drew attendees from around the world representing
the printer cartridge remanufacturing industry, including resellers, dealers and
IT executives.
Industry UpdatesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn8
ITC issues general exclusion order for certain inkjet supplies
O n January 11, 2011, the International
Trade Commission publ ished
a notice that it issued a general
exclusion order, a cease and desist order, and
terminated the Investigation in certain inkjet ink
supplies and components thereof.
By way of background, Hewlett-Packard Co.
was the Complainant in this investigation..
Comptree Ink, InkPlusToner.com, SmartOne
Services LLC, and Zhuhai Gree Magneto-
Electric Co., Ltd. have been terminated from the
Investigation due to settlement agreements or
consent orders.
The following remaining seven Respondents
(collectively, “the defaulting respondents”) failed to
answer the complaint and were found in default:
•Zhuhai National Resources & Jingjie
Imaging Products Co., Ltd. of China
•Mipo International Ltd. of Hong Kong
•Mextec Group Inc. d/b/a Mipo America
Ltd. of Miami, Florida
•Shanghai Angel Printer Supplies Co. Ltd.
of China
•Shenzhen Print Media Co., Ltd. of China
•Tatrix International of China
•Ourway Image Co., Ltd. of China
On August 30, 2010, ALJ Essex granted
HP’s motion for summar y determination
that a domestic industry exists and that the
defaulting respondents
v i o l a t e d s e c t i o n 3 3 7
with respect to claims 6
and 9 of U.S. patent no.
6,089,687 ( ’687 patent)
and claims 1, 5, and 6 of
U.S. patent no. 6,264,301
( ’ 3 0 1 p a t e n t ) . A L J
Essex further provided
recommendations as to a
remedy, should a violation
ult imately be found by
the Commission.
After reviewing the relevant portions of the
record, the Commission determined to follow
the recommendations of ALJ Essex and issued
a general exclusion order with respect to
claims 6 and 9 of the ’687 patent and claims
1, 5, and 6 of the ’301 patent, and a cease and
desist order against Mextec Group Inc. with
respect to the same claims.
Industry UpdatesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 9
FG expands to Brazil with DMZ Global Connection
F uture Graphics (FG) has announced
its collaboration with DMZ Global
Connection to advance the visibility of its
brands in the territory of Brazil.
Based in Sao Paulo, DMZ Global Connection
will act as a commercial representative for direct
FG sales to Brazilian companies with importing
capabilities.
Daniel Mazzeu, president and CEO, DMZ
Global Connection, and a longtime veteran
of the imaging supplies industry in Brazil, will
help communicate the value proposition of FG
products, including MK Imaging toner and OPCs
and Kaleidochrome genuine CPT color toner and
OPCs.
“I’m proud to be representing the MK Imaging
and Kaleidochrome brands and helping to
establish markets in Brazil for these exceptional
products,” said Mazzeu. “I have visited the
Future Graphics corporate headquarters in San
Fernando, California, and I was very impressed
with their technical capabilities – particularly
their chemical color toner capabilities – and clear
commitment to excellence.” Manny Matamoros,
director, international sales, Future Graphics, said
that he was pleased with the partnership with
DMZ Global Connection.
“We know that we have unparalleled technical
expertise and some of the highest quality
products in the industry,” said Matamoros.
“The message we sometimes have difficulty
communicating globally, however, is that we
develop and qualify all the critical components
of a cartridge to function together as a system.
We call this ‘Comprehensive System Solutions’. I
believe that Daniel’s experience and knowledge
of this industry will be key in helping us effectively
communicate this very important message.”
TWU, based in Sao Paulo, and Dinnor, based
in Recife, will continue to be authorized Future
Graphics distributors with available stock in-
country and technical support services on offer
for Brazilian remanufacturers and resellers.
HP’s inkjet cartridge investigations before the ITC – updates337-TA-730
On January 6, 2011, Mipo International Ltd. and
Shenzhen Print Media Co., Ltd. were terminated
as respondents in HP’s inkjet cartridge patent-
infringement complaint before the ITC (investigation
number 337-TA-730). HP requested that the ITC
drop its investigation of the two companies in the
complaint of December 22, and Judge Theodore
R. Essex has now officially granted the motion to
terminate
HP brought this particular complaint before the
ITC in June 2010. The original respondents included:
Mipo International Ltd. of Hong Kong; Mextec
Group Inc. d/b/a Mipo America Ltd., of Miami, FL;
Shanghai Angel Printer Supplies Co. Ltd., of China;
Shenzhen Print Media Co., Ltd., of China; Zhuhai
National Resources & Jingjie Imaging Products Co.,
Ltd., of China; Tatrix International, of China and
Ourway Image Co., Ltd., of China.
HP accused the respondents of violating U.S.
patent numbers 6,959,985 and 7,104,630, both
entitled , “Printing Fluid-Container,” and which cover
intellectual property related to off-axis individual ink
tanks, specifically HP’s 02 series tanks.
Both investigations relate to HP 02 ink tanks,
although different patents are named in each. In
investigation number 337-TA-691, in which HP was
awarded an exclusion order, HP claimed that U.S.
patent numbers 6,959,985, 7,104,630, 6,089,687, and
6,264,301 were infringed, and the judge in the matter
found that the respondents infringed certain claims
related to the ‘687 patent and the ‘301 patent. In the
current investigation, 337-TA-730, HP claims that the
respondents violated U.S. patent numbers 6,959,985
and 7,104,630.
337-TA-723
There have also been some developments in
an HP-initiated inkjet cartridge and printhead
investigation before the ITC (investigation number
337-TA-723), which was filed in May 2010. The
respondents in this complaint include: MicroJet
Technology Co., Ltd. of Taiwan; Asia Pacific
Microsystems, Inc. of Taiwan; Mipo International Ltd.
of Hong Kong; Mipo Science & Technology Co., Ltd.
of China; Mextec d/b/a Mipo America Ltd. of Miami,
FL; Sino Time Technologies, Inc. d/b/a All Colors of
Miami, FL; PTC Holdings Limited of Hong Kong.
The respondents are accused of violating U.S.
patent numbers 6,234,598, 6,309,053, 6,398,347,
6,412,917, 6,481,817, and 6,402,279, which cover
technology used in various HP integrated inkjet
cartridges including the HP 21, 22, 27, 28, 54, 56, 57,
58, and 59.
In November, HP settled with Mipo and SinoTime,
and the two firms were terminated from the
investigation.
The trial in HP’s ink tank investigation (337-TA-
730) is set to begin on April 25, 2011, with the initial
determination by August 5, 2011 and a target date
for the completion of the investigation on December
5, 2011. In the integrated inkjet cartridge matter
(337-TA-723), a trial date is currently set for March
14, 2011, with an initial determination anticipated
on June 24, 2011, and a completion date of October
2011.
Industry UpdatesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn10
Clover acquires Pinpoint LLC
C lover Hold ings has announced
the acquisition of Pinpoint LLC, a
manufacturer of compatible postage ink
cartridges and ribbons.
Pinpoint LLC, based in Redmond, Washington,
manufactures compatible cartridges for Pitney
Bowes, NeoPost and Hassler postage machines, and
has a global distribution network of sales partners.
Clover has been a distributor and sales partner for
Pinpoint in North America for around ten years, and
the acquisition is referred to by Clover as a “natural
evolution of a very long, well-tested relationship”.
In taking over Pinpoint, Clover has obtained all IP
rights, engineering, manufacturing, marketing and
sales infrastructure for the company and its products.
“This key acquisition enables Clover and its
subsidiaries to offer high quality, high value postage
supplies to companies in every channel,” said Eric
Martin, President of North America Sales for Clover.
“It fills an enormous void in the marketplace. Our
dealers’ customers using postage machines are
screaming for a more affordable solution.”
Postage supplies are expected to reach over a billion
dollars in sales next year, and are used by businesses as
well as marketing firms, and mail houses.
This is the latest in a series of acquisitions from
Clover, which has recently included Depot America
and ERS.
Memjet partners to launch printers in three markets
M emjet has announced it will
partner with three different
companies to launch printers in
China, India and Taiwan.
China
Lenovo will introduce the world’s fastest color
office printing technology in China under a
partnership with Memjet. The Memjet technology
is twice the speed of the nearest competing color
printer in its class and represents the most significant
printing industry advancement in 25 years.
“Printing is an important strategic area of growth
for Lenovo, and the partnership with Memjet will
provide us superior color printing technologies to
serve our customers and more aggressively compete
for new business,” said Chen Xudong, vice president
and GM of Lenovo China Region.
“Lenovo’s strong product portfolio, established
record of success and incredible global brand,
combined with our revolutionary color printing
technologies, can completely transform the office
printing market in China,” said Len Lauer, president
and CEO for Memjet.
India
WeP Peripherals Ltd., one of India’s largest
employee-owned companies, and Memjet are
joining forces to bring the world’s fastest color office
printers to India. This WeP printer, which is powered
by Memjet’s breakthrough technologies, prints up
to 60 pages per minute, making it the fastest color
printer available in the country and the world.
“We are delighted to bring multiple benefits of
quality color, speed and affordability to our customer
base,” said Ram N. Agarwal, Managing Director and
CEO of WeP. “The breakthrough Memjet technology
truly is a game-changer and aligns with our customer
focus to provide products developed with the best
technologies at affordable prices. With this we also
strengthen our printer product offering.”
WeP is a pioneer and the largest player in Managed
Print Solutions (MPS) in India. It has built a vast
geographical reach in India to offer comprehensive
print solutions to Enterprise as well as the SME
segment.
Lauer said, “WeP is an innovative company noted
for its focus on its customers. We believe WeP’s
design, development, manufacturing and service
expertise, combined with our robust technology, will
significantly benefit their customers.”
Taiwan
Kpowerscience Co. Ltd. announced plans to bring
to the Taiwanese market high-speed color printers
powered by Memjet technologies. The “WinJet” –
manufactured by Kpowerscience – is set for release
in April.
Leveraging Memjet color printing technologies,
Kpowerscience has developed the WinJet as a new
fanfold color printer designed for vertical markets,
including healthcare and government. The WinJet
will be sold through Kpowerscience’s system
integrators.
“Memjet represents an entirely new category
of technology that makes possible high-quality
color printing at never-before seen speeds
and affordability,” said K.C. Yang, CEO of
Kpowerscience. “Our slogan is ‘Speed Does
Matter’, so integrating Memjet technology is a
natural progression for our products and our
business, enabling Kpowerscience to better serve
customers with access to cost-effective high-speed
color printing.”
Kpowerscience’s WinJet prints fanfold up to 75
pages per minute (ppm), and prints sheet-fed
pages at 60 ppm. Kpowerscience today primarily
manufactures and markets monochrome laser
printer and color inkjet printer solutions to
customers in Taiwan, China, Korea, Europe and the
US.
“We’re very pleased to partner with Kpowerscience
to bring unique models of remarkably fast and
affordable color printers to customers in Taiwan,”
said Lauer. “Kpowerscience has a very strong history
of innovation and service to their customers. It is an
attractive and capable partner for Memjet.”
Product ReleaseRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn12
O CP´s Research & Development
department has recommended
the already known set of inks
for Dell series 11 cartridges to also be used in
Lexmark No. 41 and 43 cartridge series.
To ensure the best printing results and
brilliant colours OCP just uses the best raw
materials available because this Lexmark
cartridges are the first using pigment inks
not only in the black but also in the colour
cartridges.
The Lexmark No. 41 and 43 cartridges are
used in the P350, X4850, X4875 series, the
X4950, X4975 series, the X6570, X6575 series,
the X7550, X7675 series, the X9350, X9575
series and Z1520 printers.
A complete l ist of suitable inks for the
Lexmark No. 41 and 43 cartridge series is
shown below:
H P introduced the CM1415 MFP
and CP1525 color printers in late
2010. After just a few months,
Static Control has released toner, chips and
components needed to remanufacture these
profitable cartridges.
Toner products
HP-1515-40B-C
HP-1515-40B-MA
HP-1515-40B-Y
HP-1515-55B-K
Chip products
Sta t i c Contro l cus tomers can choose
between dedicated and universal chips for
cyan, magenta, yellow and black cartridges
as well as for standard and the following
introductory cartridges:
HP-1415CP-C
HP-1415CP-CS
(for introductory cyan cartridges)
HP-1415CP-MA
HP-1415CP-MAS
(for introductory magenta cartridges)
HP-1415CP-Y
HP-1415CP-YS
(for introductory yellow cartridges)
HP-1415CP-K
HP-1415CP-KS
(for introductory black cartridges)
HP-U27CHIP-C
HP-U27CHIP-MA
HP-U27CHIP-Y
HP-U27CHIP-K
In addition customers can purchase OPC
Drums (the DRHP2025-2, which comes in
package quantities of singles, five and 50), wiper
blades (HP2025BLADE-10), seals (HP26RISEAL)
and tools (HP1515DBSPACER).
The doctor blade spacer tool, sold in packs of
two, is used to set the proper placement of the
OEM doctor blade.
HP introduced the new printer models in
September of 2010, with 30,000 page-per-month
duty cycles. The printers ship with introductory
cartridges of 750-page yields and replacement
cartridges with yields of 2,000 pages for black
and white and 1,300 pages for color. Each
cartridge requires its own chip to function
properly.
OCP inks for Lexmark 41 & 43 cartridges
HP CM1415 MFP and CP1525 cartridges from Static Control
• Contact OCP Tel: +49-2324-92070Email: [email protected] Website: www.ocp.de
Printer OEM cartridge Color / Type OCP Ink(s)
P350
18Y0141E (41)
Cyan Pigment CP 214
X4850 Magenta Pigment MP 214
X4875 series Yellow Pigment YP 214
X4950
18Y0341E (41A)
Cyan Pigment CP 214
X4975 series Magenta Pigment MP 214
X6570 Yellow Pigment YP 214
X6575 series
18Y0143E (43)
Cyan Pigment CP 214
X7550 Magenta Pigment MP 214
X7675 series Yellow Pigment YP 214
X9350
18YX143E (43XL)
Cyan Pigment CP 214
X9575 series Magenta Pigment MP 214
Z1520 Yellow Pigment YP 214
Product ReleaseRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 13
I nternational Laser Group (ILG) has
released OEM alternative color cartridges
for the HP color printer CP4025 and
CP4525 series. ILG believes it is the first-to-market
with the following color alternatives for HP color
printer series: the compatible cartridge CE260A
(black) with 8,500 pages yield, compatibles
CE261A (cyan), CE262A (yellow), and CE263A
(magenta) with 11,000 page yield.
The HP series printers are designed to produce
superb color quality and crisp text for the busy
printing environment offering 1,200 by 1,200 dpi
and 35 page/min. The ILG's compatible CE260
series offers the same outstanding print sharpness
and vivid color output that matches OEM in
quality.
These color additions bring ILG’s OEM
alternative color cartridge SKU count to nearly
250, with nearly 55 per cent of ILG's entire
product line being color. ILG has focused heavily
on enhanced color manufacturing technologies
such as the addition of the Turbo Cleaning Blade
(TCB) and the Leak-Guard seal to ensure the
highest quality satisfaction rate possible the
industry.
ILG also develops TCB Technology utilizing
its proprietary Turbo Cleaning Blade in its
color toner cartridge line. ILG’s precision
Turbo Cleaning Blade is designed to improve
the cleaning of excess toner build-up from the
photo-sensitive receptor drum, maintaining the
consistency of color print quality from beginning
to end of cartridge life. This advanced technology
prevents streaking, lines and other color
print inconsistencies that have affected many
compatible cartridges.
The cleaning blade is an integral component to
the cartridge manufacturing process, but with its
TCB, ILG can now address many challenges to
OEM alternative products.
"ILG is the only company to utilize TCB
Technology in color cartridges. We are the
technology leader and set a higher performance
standard in the OEM alternative market. Our
manufacturing process has now gone one step
further. We are now truly a ‘Mirror-Image’ to the
OEM cartridge," said Joe Shulman, V.P. of client
relations.
S h a n g h a i O r i n k I n f o t e c h
I n t e r n a t i o n a l a n n o u n c e s t h e
launch of color toner cartridges
for Xerox 6121 series of machines. See the
following table for match information.
For further information, please turn to Orink
sales representatives.
About Orink
Shanghai Orink Infotech International has
two manufacturing bases in South China and
East China. Orink also has several sections in
locations around the world. Orink supplies a
wide range of ink cartridges, toner cartridges,
bulk inks and refills, ribbons, and related
consumables.
ILG releases HP CP4025/CP4525 printer cartridges
Orink delivers color toner cartridge for Xerox 6121
• Contact ILGTel: +1 800-937-2880Website: www.ilglaser.com
Model No. For use in Color OEM NO. Yields (pages)
LX6121BK
Xerox 6121
(with chip)
BK 106R01469 2600
LX6121C Cyan 106R01466 2600
LX6121M Magenta 106R01467 2600
LX6121Y Yellow 106R01468 2600
Product ReleaseRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn14
T o ensure the best printing results and brilliant colours
OCP just uses the best raw materials available because this
Lexmark cartridges are the first using pigment inks not only
in the black but also in the colour cartridges.
The Lexmark No. 41 and 43 cartridges are used in the P350, X4850,
X4875 series, the X4950, X4975 series, the X6570, X6575 series, the
X7550, X7675 series, the X9350, X9575 series and Z1520 printers.
A complete list of suitable inks for the Lexmark No. 41 and 43 cartridge
series is shown below:
According to the company, the following firmware has been tested:
SCX4300_V1.21
SCX-4300_V1.22
SCX-4300_V1.23
SCX4600_V2.01.00.93
SCX4600_V1.01.00.99
ML-1910/ML-1910_V1.xx.00.77
ML1910_V1.01.00.82
ML-1910/ML1910_V1.01.00.83
ML1640_V1.01.00.96
ML2240_V1.01.00.96
ML2520_V1.01.00.54
ML2520_V1.01.00.84
SCX-4623FN_V2.xx.00.96
SCX3200_V3.xx.01.07
SCX4623F_V2.xx.00.98
SCX4824_V1.01.00.30
SCX4824_V1.01.94.36
SCX4828_V1.01.00.31
Xerox wc3210_v95
ML-1660_V1.xx.00.34
CLP-315 V1.01.11.62
CLP-310/315V1.29.01.64
Xerox Phaser 3160 v1.01.00.62
Xerox 3140 V1.50.00.73
For more information, please contact Hi & Bestech Company, please e-mail:
[email protected] or visit www.tonerchips.com for more information.
F aroudja Toner has released color toner in bags for the
Dell 3110. Ten-kilogram (22 pound) bags are sold for
black, cyan, yellow and magenta and can be purchased
individually or in multiple quantities. Faroudja offers bulk toner for
the Dell 3110
“We’ve had the bottles for a while, but more and more customers
are going with bulk, as that gets you the best savings” explained
Marketing Director Tim Farrell. “This Dell 3110 toner is, we feel, of
outstanding quality and works across a broad range of engines: Dell
3110, Dell 3115, Dell 3130 and more.”
The Dell 3110 cartridge, in addition to toner, requires carrier,
which Faroudja supplies separately in one-kilogram bags and ten-
kilogram bags. Each cartridge has a smartchip, also available from
Faroudja.
Faroudja Toner also released toner and smartchips for the
Samsung SCX 6345. The toner is available both in bottles and ten-
kilogram (22 pound) bags.
“It’s true that we are in a deep recession. On the other hand,
people still need to print. Samsung color and black cartridges have
been popular, and we believe the Samsung SCX 6345 will present a
good opportunity for rechargers” explained President Phil Faroudja.
“I believe we are first-to-market on the chips” he added.
Faroudja Toner additionally stocks toner for Hewlett-Packard,
Brother, Dell and Okidata and color toner for Hewlett-Packard,
Okidata, Xerox Phaser. It also supplies a wide range of parts and
recharging tools.
Hi & Bestech Samsung/Xerox chips work on newest firmware
Faroudja offers toner for Dell 3110 and Samsung SCX 6345
OEM NewsRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn16
E pson has added new models to its
Stylus inkjet line for business users.
The company said that the Stylus
Office B42WD systems would target small
and medium-sized business (SMB) users and
would promise far lower printing costs than
conventional laser office printers.
The inkjet systems will sport built-in support
for both Wi-Fi and Ethernet networking
connections and will support connections from
multiple users. Carrying a capacity of up to 250
sheets of paper, the B42WD prints up to 15
black and 7.1 color pagers of what the company
calls "business quality" print. The company plans
to launch the B42WD on
1 February. Retail pricing
starts at £99.99.
B e s i d e s , E p s o n
America, Inc. introduced
the Epson WorkForce
840 all-in-one and the
Epson WorkForce 60
pr in te r, the Wor ld ’ s
fastest automatic double-
sided printing solutions
for high print volume
small offices and micro
businesses.
“The WorkForce 840 and Workforce 60 models
were developed with the business user in mind,
and expands Epson’s already robust line of
business inkjet printers and all-in-ones,” said
Rodrigo Catalan, product manager, Business Ink
Jets, Epson America, Inc.
“We understand that small and home-based
offices with high print volume needs require
a fast, reliable, and easy-to-operate printing
solution that is cost-effective and produces top-
quality output, and these models deliver on all
fronts.”
The Epson WorkForce 840 ($299.99) will be
available in January through major computer,
office and electronic superstores, a variety
of retail stores nationwide, mail order, PC
manufacturers, the internet, and the Epson
Store, www.epsonstore.com. The Epson
WorkForce 60 ($129.99) will be available in
January through the internet and Epson’s own
retail site.
C anon Inc. has said it will buy back
more of its shares this year if the
price falls, in keeping with a strategy
of having treasury stock on hand in case an
attractive acquisition target comes along.
It will build a new cartridge plant in Europe,
which it plans to start work on this year. The
move is part of a strategy to produce and recycle
cartridges closer to the end user to save on fuel
and other distribution costs. The new plant
will boost its sales force to more than 10,000 as
quickly as possible from the current 3,000, to
take advantage of the region's rapid economic
growth.
Canon already has a similar plant in Virginia
to serve the U.S. market, but Fujio Mitarai,
Chairman and CEO of Canon Inc. said cartridges
for Asia would continue to be produced in
Japan. The company is currently seeking real
estate for the European plant, but has not
decided on a particular country, he said.
Mitarai said the company's investment in sales
operations needs to focus on China, Asia and
developing countries, but added that Canon was
having difficulty finding sales staff in China.
Canon already holds about 100 million of its
own 1.3 billion shares and adding to this only
makes financial sense, "looking at interest
rates rather than keeping
money in a bank, it is more
profitable to buy back
shares so that you don't
have to pay dividends."
Asked about speci f ic
plans for the financial year
that began in January, he
declined to give a target
percentage.
Canon executives set
the specif ics of a f ive-
year corporate strategy earlier this month and
Mitarai said capital investment would be at least
a trillion yen over the five-year period, at a pace
of about 200 billion to 300 billion yen annually.
"Our stake may fall in percentage terms, but
we don't mind. Being a shareholder is not the
point. The point is joint development," Mitarai
said.
Canon to build a new toner cartridge plant in Europe
Epson introduces new printers for SMBs
▲ Epson WorkForce 840
OEM NewsRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 17
C anon U.S.A. Inc. announced the
launch of five new PIXMA Office
printers, four of which have the
ability to print, copy, scan and fax while the
remaining printer has 13" x 19" printing
capabilities.
The Canon PIXMA MX882, MX420 and
MX410 Wireless Office All-In-One (AIO)
printers help make daily office tasks more
convenient by printing from almost anywhere.
Each of the new Canon PIXMA Office printers
comes equipped with superb technology such
as auto document fix which simultaneously
helps deliver easy-to-view scan results for easy
sharing and repurposing while sharpening
and blackening document text to increase
readability. Helping to reduce overall paper
consumption is the Easy-WebPrint EX software
which helps make printing documents from
the internet amazingly simple.
The estimated selling price of the PIXMA
MX882 Wire less Of f i ce AIO pr inter i s
US$199.99, the PIXMA MX420 Wireless Office
AIO printer is US$149.99.
Available at an estimated selling price of
US$99.99, The PIXMA MX410 Wireless Office
AIO printer's feature set help make this printer
the ideal choice for the home office worker
interested in an easy to use product at an
affordable price.
The Canon PIXMA MX360 Office AIO printer
is perfect for the home office worker who does
not necessarily need a wireless compatible
machine. This four-in-one printer carries an
estimated selling price of US$79.99 with a
competitive feature set.
With an estimated selling price of US$199.99, the
PIXMA iX6520 Inkjet Business Printer is a smart
addition to any home office or emerging business.
E pson America has introduced its most
advanced 13-inch printer to date – the
Epson Stylus Photo R3000.
Designed for professional photographers and
fine artists, the Epson Stylus Photo R3000 draws
from the advanced technology of the Epson
Stylus Pro-series printers to deliver gallery-quality
black-and-white output and vivid color prints.
This printer also includes new features such as
high-capacity individual ink cartridges, advanced
media handling to support a wide range of paper
types, and Ethernet and wireless-N connectivity.
Featuring Epson UltraChrome K3 with Vivid
Magenta ink technology and an advanced
MicroPiezo AMC print head, the Epson Stylus
Photo R3000 produces exhibition quality prints on
a wide variety of glossy, matte and fine art papers
up to 13-inches wide using advanced media
handling capabilities. Its innovative pigment ink
set delivers an extremely wide color gamut with
more dramatic blues and violets, while AccuPhoto
HD2 image technology provides smoother color
transitions and better highlight and shadow detail.
"The Epson Stylus Photo R3000 represents the
next generation of 13-inch professional printers
with its advanced features and design," said
Richard Day, senior product manager, Professional
Imaging, Epson America.
The Epson Stylus Photo R3000 will be available
in March 2011 through authorized resellers for
$849. The printer is supported by a one-year
whole-unit exchange limited warranty plan and
specialized technical support staff.
K onica Minolta announced its plans to
capture up to 25% share of the Indian
printing market by the year-end.
The company has been supplying printing
equipment, including printers and photo-copiers,
since 1982 in India through distributors, has recently
set up a wholly-owned subsidiary in the country.
"Through our subsidiary, we are setting a direct
presence into the Indian printing market and currently
have about five per cent market share here," Konica
Minolta Business Solutions India Managing Director
Tadahiko Sumitamo told reporters.
He said the company will open offices across India
and enhance its distribution channel during the year
as part of the strategy to strengthen its presence in
the country.
Dominated by companies like Xerox and Canon,
India's printing market is estimated to be around
four lakh units in volume terms.
"In rest of the world, we normally have a market
share of 20-25%. So we have the same target for India
by the end of this year," Konica Minolta Business
Technologies Director and General Manager Jun
Haraguchi said.
The company also launched a range of printers
under its 'Bizhub' brand and said it has plans to
launch more products targeting businesses and
individuals.
Canon U.S.A. launches five PIXMA office printers
Epson introduces Stylus Photo R3000
Konica Minolta eyes 25% share of Indian printing market 2011
OEM NewsRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn18
D ell entered into the printer vertical in
India by introducing a comprehensive
range of printing devices for home
offices, small and medium businesses and
workgroups.
Dell’s single and multifunction printer lineup
is engineered to reduce total cost of print by
providing increased product reliability with
comprehensive warranty and maintenance
coverage. The range of printers being launched
include the 1250C, the smallest single-function
A4 color laser-class printer and a host of
monochrome printers including the multifunction
1133 and single-function printers - 2230d, 1130,
1130n, 2330d, 2330dn.
"With the launch of these printers in India, we
have added one more dimension to our portfolio
and now offer more comprehensive solutions to
our customers," Dell India Director Marketing,
Consumer, Small and Medium Business (CSMB),
P Krishnakumar said.
Commenting on the distribution strategy for the
newly launched printer line, Sanjay Yadav, Country
Head Retail, Dell India, said, “as we continue to
empower our channel for greater profitability, we
believe that the addition of
printers to our portfolio, and
the fact they will primarily be
available through the channel,
will add significant value to
our partners’ businesses. Our
channel focus is based on the
premise of making technology
m o r e a c c e s s i b l e t o o u r
customers and this will increase
the ability of our channel
partners to offer total solutions to their customers.”
The range will be available across the country by
the month-end. There will be service centers in
16 cities in India.
According to the company, the printers, priced
between Rs 6,500 and Rs 30,000, will be wholly
imported and available through channel partners.
C anon India and Océ announced that
they will join forces in India with the
aim of becoming the number one in
the professional and graphics printing industry.
Canon will sell, distribute and service products
by Océ (headquartered in the Netherlands)
in the areas of production printing, wide
format printing, signage printing and business
services. Following this announcement, Canon
India will position itself as the undisputed
leader in professional and display graphics
printing domain.
Canon currently holds an approximately 90%
stake in Océ and Canon India expects joining
forces with Océ will generate Rs 100 crore
revenue in this domain in 2011.
“Canon has grown exponentially in the year
2010,” said Mr. Kensaku Konishi, President &
CEO, Canon India. “This move enhances our
strategy and positions us to become technology
leaders, offering greater value products and
services to customers and partners of both our
companies. With this move, we will change the
dynamics of competition in the industry and
that will also benefit customers in terms of cost
and propositions.”
Canon registered 50% growth in the year
2010 with revenues of Rs 1260 crore and is
expected to generate revenues of 1 billion US$
by 2015”.
Going forward, Canon India will be handling
the Océ business portfolio and will be the
single interface across a range of products
targeting multiple segments including Offset
printing, transaction printing, bill printing,
signage printing, Photo arts printing, CAD and
GIS printing. Currently Canon has 19 products
in i t s pro fess iona l pr in t ing
portfolio and together with Océ
the portfolio will increase to 70
product offerings. The alliance
will offer customers the largest
portfolio in the professional
printing space.
Mr. Wil Snijders, Vice President
Emerg ing Markets & Direct
Export at Océ, added, “In the
world of printing, there is no
bigger or more exciting growth
opportunity than India. I am
looking forward to expansion in
Océ’s business now as Océ has
joined forces with Canon”.
Dell enters Indian printer market with launch of printer range
Canon takes over Océ operations in India
▲ Sanjay Yadav, Country Head – Retail and Distrution and P Krishnakumar, Director, Marketing – CSMB (right) unveiling
the printers at the launch event in Mumbai
FeaturesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn20
1. Mobile printingAs smar t phones , the ipad and t ab le t s become
more popular; people can do more and more of their
sur f ing almost at anytime, anywhere. In response,
printer manufacturers have started building printers to
accommodate the need for printing anytime anywhere as
well. ePrint, AirPrint and other features such as printing
via applications are coming out in quick succession.
ePrint cloud printing platformePrint is the most advanced printing technology and
was the biggest surprise for 2010. As more and more
consumers go online with their phones and other
gadgets, printer makers want to take a share in this
group of people’s printing. PictBridge got the ball
rolling on mobile printing back in 2003, but no one
really wants to physically connect a phone or tablet to
a printer. Bluetooth has helped bridge the wireless gap
by shuttling pixels from phone to printer. Polaroid’s
pocketable PoGo printer, for example, allows you to
print directly from a Bluetooth phone or digital camera,
and runs on batteries so you can quite literally print
from anywhere. HP’s ePrint was also born to meet this
need.
This works with a staggering number of its existing
networked printers, and allows users to print directly
from an iPhone, iPod or iPad. On November 4 2010 HP
released its ePrint platform in Beijing and announced its
‘ePrint, easier communication’ marketing strategy. We
saw ten models that enable ePrint, covering machines
for family use, business and professionals. This platform
allows users to print from any device to a web-enabled
printer using email. Each printer gets its own unique
emai l address and designated users can use their
smartphone, tablet or laptop to print remotely without
using drivers.
The cloud-based platform al lows for several new
things, including storing files in the cloud and printing
them when necessary. Publishers can customize print
apps and schedule content delivery to printers and
printing can be managed from the HP ePrintCenter, an
online hub.
Since cloud printing is st i l l far from mature, the
Ease of use: printing technology trendsAfter so many years of development, printing technolog y has grown to a relatively mature stage, with few ground-breaking technologies coming out in recent years. However, as the customer experience is getting more and more attention, printer vendors are also going toward people-oriented technolog y. Mobile printing (including cloud printing, apps and AirPrint) is catching on with the promotion of convenience. Handy features such as one-touch, smart install are obviously highly appreciated by people who don’t want to handle complicated drives or even simple editing of photos and other documents. Green credentials are another important feature for the printer manufacturers. The operation of printers is likely to become simpler and easier and will definitely be the trend driving R&D efforts.
FeaturesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 21
pr in t ing speed and pr in t ing qua l i t y l eaves room
for improvement and infor mat ion secur i ty is a lso
challenged. Despite these doubts, cloud printing is likely
to flourish.
For now, ePrint has been applied only inkjet printers,
not laser printers. Industry insiders have speculated that
HP has empowered its inkjet printer in order to recover
its lost ground in the inkjet printer market. In 2010,
HP conceded 8% of the Chinese inkjet printer market
while Canon enjoyed 8% growth over the previous year.
In March 2010, Canon announced that it expected to
exceed HP in the inkjet printer market segment and
become the number one inkjet printer vendor in China.
Apps printing‘App’ is short for application. Through various kinds of
apps, you can print directly from the printer. A handful
of companies are taking the next logical step from
allowing you to print from memory cards and instead
allowing you to print from the Web.
HP’s ePrint line, for instance, lets you print coupons,
recipes, greetings cards and more directly through
the printer as if it were a kiosk, with no phone or PC
needed. The company will take this even further this
coming year with the eStation C510, which actually
includes a 7-inch breakaway Android tablet with full Web
browsing, weather, e-mail access, e-books and more.
AirPrintIf you would rather not use an app, the AirPrint feature
in Apple’s recently released iOS 4.2 upgrade will also
work natively with ten HP printers. Other third-party
apps exist as workarounds to print to networked printers
just like a PC would, such as PrintCentral for iOS and
PrinterShare for Android.
2. Instamatic printingMobile printing aims to lift geographical restrictions
to printing. Another way to ‘ease the consumer in’ is
instamatic printing. With regard to cameras, we are all
familiar with point-and-shoot cameras, also known as
instamatic cameras. Judging from several features by
Samsung and HP, ‘instamatic’ will also become popular
in the printer market.
Samsung: one-touchLet’s say if you want to print a very interesting web
page, how will you do it? Firstly, you need to press the
‘Print Screen’ key on your keyboard. Then, you need
to process your image with software. If you don’t know
how to use sof tware, printing the screen is almost
impossible.
With Samsung’s One Touch Printing feature, you can
conveniently locate the Print Screen button on the
printer control panel and print the contents from your
screen, quickly and easily. Just one touch is all that it
takes. With one click, there’s no more extra editing or
cropping of unwanted content-clutter from original web
pages or documents. Hold the button for more than
two seconds and it prints the activated window on your
screen.
The One Touch feature is also applied to many other
functions, including one touch copying, one touch
scanning and one touch eco print…
Every key on the keyboard has a specific function. This
is very useful for users.
HP Smart InstallIt is a headache for printer users to install drives,
especially when the users don’t have a drive in their
computers and they want to search a drive on the
▲ Samsung ML-1911
FeaturesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn22
internet it takes a long time. Even if users download the
drive and install it, it may not work. The Smart drive by
HP solves this problem. If the printer drive disk is not
available and the user cannot access the internet, the
user can connect the computer and the printer and the
drive for the printer will start to install by itself.
As mentioned previously, the ePrint platform is applied
only to inkjet printers while the smart drive function
(HP Smart Install) and automatic power control (Auto-
On and Auto-Off capabilities) are applied to its laser
printers. One example of this kind of laser printer is the
HP P1566 (an entry level monochrome laser printer).
Users plug in a USB cable, connecting the printer
to the computer and the HP Smart Install program
starts automatically. Users then follow the on-screen
instructions to install the software.
With One Touch capabilities, the printer becomes less
smart; with Smart Install, the printer becomes smarter.
Both features are making it easier for users to handle
printing activities.
3. Green waveGreen continues to be one of the biggest issues for printer
industry. Environmentally friendly products, automatic
duplex printing and a bunch of other buzzwords indicating
green efforts are dominating the new ranges of products.
Two shining examples would be LED printing from OKI and
Fuji Xerox and T-engine from Epson.
LED printingLED technology uses a light-emitting diode array as a
light source in the printhead. The LED bar pulse-flashes
across the entire page width and creates the image on
the print drum or belt as it moves past.
The sequencing of LED l ights of key components
is patented by specific companies. Thus far, printers
applying LED technology have been launched by several
companies , inc luding Kodak, Fuj i Xerox, Oki and
Brother.
LEDs are more efficient and reliable than conventional
laser printers, since they have fewer moving parts, a
feature that should extend the printer's life. Depending
on design, LED printers can have faster print rates than
some laser-based designs, and are generally cheaper
to manufac ture . L aser sys tems re ly on e labora te
combinations of rotating mirrors and lenses that must
remain in alignment throughout their use. The laser
scans from one end of a line to another, and then starts
on the next line. Unlike laser printers, an LED printhead
has no moving parts.
B r o t h e r s h o w e d i t s L E D p r i n t e r l a s t y e a r a n d
introduced a series of LED printers. The HL-3040CN
color printer was the first time Brother has used a row
of LEDs rather than a laser to draw a page image on
to the drum. In last November, Fuji Xerox introduced
nine A4 SLED printers and multifunctional devices: the
DocuPrint CP105 b/CP205/CP205 w/CM205 b (full color)
and DocuPrint P105 b/P205 b/M105 b/M105 ab/M205 b
(monochrome). Fuji Xerox developed the new DocuPrint
series targeting its overseas market, expanding its
business from the value market to the volume market.
Fuji Xerox is bidding high stakes on the entry level LED
printer market.
Although the LED printer market has only a few
players, the competition is fierce. Brother has won a
significant share while Fuji Xerox applied the technology
on entry level products, aiming at the low end of the
market. Oki is the manufacturer with the least surprises
in store for 2011. As the secondary office equipment
supplier in China, the marketing channel is insubstantial.
▲ DocuPrint CP205
▲ Brother HL-3040CN color laser printer
FeaturesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 23
I don’t think many of us will remember that Oki was one
of the printer vendors who applied LED technology in
the first place.
T-engineBased on t-engine technology, Epson's products offer a
new single structure that effectively reduces the failure
rate of double-sided printing, making it more stable and
durable.
Double-s ided print ing units , high-capacity paper
trays and other hardware is a bound into the inside of
the printer, the printer has a smaller volume, greatly
reducing user desktop space squeeze.
Parts that need to be hardwearing are made of a new
durable material, effectively extending the service life,
enabling a print load more than 50% higher. Secondly,
the introduction of the new paper feed mode and
‘flexible response’ noise-reduction design, coupled with
a closed fuselage to reduce noise, enable a working
noise reduction of 12%, compared to the previous
generation. Once again, by optimizing the design of
internal space, products based on t-engine technology,
achieve a maximum increase of 150% of the paper tray
capacity. Products such as the standard OFFICE 960FWD
ME have a 250-sheet large capacity tray, fully able to
meet the team-level Office daily print requirements.
SummaryPrinters are not like cellphones or gadgets like the
ipad. Users will not spend lots of time with printers in
their daily life. A printer is a tool that adds value for
users. Therefore, printer vendors will try their best to
provide simple and practical devices and a stream of
services. From the performance and tactics of last year,
we believe printer manufacturers focused on enabling
ease of use over other features.
▲ Epson’s ME Office 900WD
Contact Recycling TimesEmail: [email protected]: +86 756 3919268Fax: +86 756 3220717
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FeaturesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn24
T h e r e w e r e f e w n e w t h r i l l s w i t h p r i n t e r s , b u t
manufacturers still seem to be more hung up on awful
marketing tactics
Every year I hope for a revolution in printers. I want
a change as dramatic as the one I experienced when I
moved from an old Underwood upright to the rattley-
bang ing o f da i s y-whee l s , to the eep -eep o f do t -
matrix printers and finally to the more sophisticated
murmurs of lasers. I keep hoping for inkjet printers
that don’t gum up when they ’re not used every week,
or color lasers that can do a good job on photos.
Instead of technological advances, I get annoying
innovations in marketing. I ’ve been told too of ten
to swing at curves thrown at me by printer makers
pretending to make my l i fe less expens ive whi le
making it just the opposite. For instance, a number
of years ago printer manufacturers stopped shipping
their products with USB cables, which I’m sure they
did just to make their products appear to be cheaper.
But that meant I had to buy a separate USB cable (at
retail), probably from another manufacturer; I added
this cable’s retail price to the price of the printer, and
concluded that the price tag on the printer was a con
job.
These days, we’re being thrown a spitbal l : Many
ink je t and laser pr inters a re be ing so ld wi th ink
or toner cartr idges that are only hal f fu l l . This is
even more insidious than the extra USB cable cost:
You can’t buy inkjet or toner cartr idges f rom any
manufacturer except the one that made the printer,
t h a n k s t o U . S . c o u r t d e c i s i o n s s a y i n g t h a t t h e
cartridges are the intel lectual of the manufacturer
and no one can compete with them.
The best example of this was a printer I saw a few
months ago, a color laser, which was priced just below
$200. Wow! What a bargain. But the shock would
come soon enough a f ter buy ing i t . Wi th ha l f - fu l l
toner cartridges, you’d have to buy new ones pretty
soon. The cost? $50 for each color cartridge. With
three color cartridges plus one for black, that would
mean…another $200. Were they thinking I couldn’t
do the math? It wasn’t so long ago that I could buy a
color laser with full cartridges for less than $400.
If I had my druthers, I’d prefer to buy a new USB
cab le . Even a t re ta i l they ’ re cheaper than toner
cartridges.
Why do manufac turers do th i s ? The concept i s
to market printers at near give-away prices, while
turning the buyer into a captive consumer who must
buy inks and toners only from the printer maker. The
makers (notably Lexmark) were desperately suing
third-party cartridge makers a few years ago under
the recent ly toughened U.S. intel lectual property
laws. It wasn’t any principle of intellectual property
they were defending (although that was their legal
strategy), but protecting a business model based on
putting a ring through consumers’ noses.
I c a n’ t w a i t t o s e e w h a t n e w a n d w o n d e r f u l
marketing pitches they ’re going to throw at us in the
future.
Sorry about this rant against these tricks. I just had
to get it off my chest. What I really want to talk about
is new technologies.
The hottest tech of the yearBy Jack Kapica
▲ Underwood upright printer
FeaturesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 25
A m o n g t h i s y e a r ’ s p r i n t e r s , I d i d s e e t w o r a y s
of hope, though neither of them went any way to
creat ing a new market ing strategy. One was f rom
Hewlett Packard, which introduced a line of printers
based on what HP calls the e-Print platform, which
allows users to send images to remote printers using
the Web, which is a good idea beyond the obvious
(more on this later), and from Epson, which is making
serious moves to claim a position as the printer for
the art market.
When it unvei led this year ’s l ine of printers and
projectors, Epson set aside a special area showing
o f f the sophis t i ca t ion and qua l i t y o f i t s pr in t ing
t e c h n o l o g y f o r a r t i s t s , a n d d e c o r a t e d t h e a r e a
with large prints of photos by professional digital
photographers. They were stunning.
For the first time I saw that really high-quality prints
could be made with relatively straightforward inkjet
printer technology. Epson’s point is that you don’t
have to spend ferocious amounts of money to get
high-quality prints; you’d have to shell out the big
bucks for only two features: large-format pictures,
meaning 11-by-14 inches and larger, and pr inters
using premium inks. Otherwise, the technology is the
same.
The message was quite clear: Epson’s technology
is up to the job of museum-quality printing (i f, of
course, you’re a museum-quality photographer, which
is another issue entirely). I took a very close look at a
number of those prints, and they certainly looked like
they had been produced by a pale technician reeking
of chemicals in an old-school darkroom.
As far as large-format print ing is concerned, the
prices of mid-level machines aren’t staggering. Epson
offers three models capable of handling 13-inch wide
prints: The Stylus Photo 1400 ($369.99); the Stylus
Photo R1900 (eight -color premium inks, $599.99)
and the Stylus Photo R2880 (stronger premium inks
with extra magenta and “Radiance” technology for
smoother color gradations, $869.99). It’s only when
you get to the hard-core professional machines that
the prices get vertiginous, running from the Stylus
Pro 3880 (17-inch-wide format, $1,400) to the Stylus
Pro WT7900 (24-inch-wide format, $9,175).
T h e m o d e l s i n t r o d u c e d t h i s y e a r a r e m o r e
c o n s u m e r- o r i e n t e d . Tw o m o d e l s b o t h p r i c e d a t
$199.99 include the Epson Artisan 725, which is the
black version of the all-white Epson Artisan 725 Arctic
Edit ion. They ’re both al l - in-one printers, meaning
print, scan and copy (not fax) and can connect to the
home wireless network. The Artisan 835 ($299.99)
o f fers a 7 .8 - inch touch panel screen and bui l t - in
wireless and Ethernet networking. Another a l l - in-
one, the 835 will print from a mobile device and has
sof tware to create photo books, greeting cards, or
coloring-book pages.
A family printer, the Stylus NX625 ($149.99) is an
a l l - in -one i s in tended for mul t ip le users mak ing
di f ferent demands on i t . I t wi l l pr int from mobile
devices, automatically do two-sided printing, and has
a 2.5-inch color LCD.
Office printers, for non-photo color work, include
Epson’s WorkForce 60 ($109 .99) , a imed a t sma l l
business or home-based business owners who need
durable spot-color output, and offers a high-capacity
b l a c k i n k c a r t r i d g e f o r b u s i n e s s t e x t u s e s . T h e
WorkForce 323 ($99.99) is an entr y-level al l - in-one
business product for small offices or home businesses
with optical character recognition software.
U p - m a r k e t s m a l l - b u s i n e s s p r i n t e r s i n c l u d e ▲ The Epson Stylus Photo r1900 offers eight premium color inks.
▲ Epson’s Artisan 725 is called an all-in-one, by which it means it can print, scan and copy, but not fax.
FeaturesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn26
Epson’s WorkForce 633 ($199.99), which offers better
image quality, and automatic two-sided printing.
For its part, Hewlett Packard isn’t thinking of the art
crowd at all with its new printers, keeping its focus
on business users and hobbyists. It has created the
e-Print and Share technology, which allows users to
blast pictures over the Web, via Ethernet or wireless
devices, to its Web-connected printers. Every e-Print
printer has been programmed to have has a unique
email address for just this purpose.
For consumers, HP promotes e-Print as a way to
print a picture, presentation or PDF file by emailing
it to a printer, from anywhere in the world; e-Print
supports up to 10 a t tachments to a s ing le emai l
(within a 5MB limit per email). The protocol allows
for printing to be done from Blackberry, iPhone and
Symbian smartphones, and users can specif y print
sett ings, such as duplex, black-and-white printing,
orientation and page size. And for security, there is
an option to place a printer in “protected” mode,
limiting access by creating a “preferred sender” list.
Moreover, HP is tak ing a lea f f rom the pages of
RIM, Apple and Android by creating downloadable
app l i ca t ions , or apps , f rom par tners l i ke Yahoo,
Fa c e b o o k a n d D i s n e y, t h a t w i l l p r i n t c o u p o n s ,
maps, recipes, greeting cards or coloring pages. HP
promotes this as adding value by customizing prints
with messages, promotions and information. Users
can also register to schedule news or content feeds of
their choice through the HP ePrintCenter.
Intended as an ideal product for home and small
o f f i ces , the HP Photosmart eSta t ion e -A l l - in - One
Pr in ter C510a ($399 .99 Cdn.) combines fu l l Web
browsing with printing (you can download and print
directly from the Web), faxing without a phone line,
copying, and scanning. It has a detachable, full-color,
7-inch touchscreen that doubles as a wireless digital
companion and control panel for remote printing.
It has a widget for buying books from the U.S. chain
Barnes & Noble and offers templates for calendars
and games using HP’s Quick Forms feature.
But concentrat ing on the appeal for consumers
would be underselling the idea.
For instance, HP has embedded e-Print and Share
into its large-format T7100 printers ($10,575), which
are sold as “col laborat ive” machines for business
efficiency. Both use the ePrint and Share technology
to allow design professionals to create, print, share
and manage project f i les onl ine us ing desktop or
mobi le dev ices . The techno logy was c rea ted for
medium and la rge arch i tec ture , eng ineer ing and
construction firms and enterprise businesses to work
through the HP ePrint Center, an online hub.
The ePrint technology isn’t the only thing HP is
pushing as new technology. The company insists you
know about how “green” the company is, reminding
potential buyers that its HP Deskjet 3050 All-in-One
is made with 35% recycled plastics, its HP Original ▲ HP Photosmart eStation combines full Web browsing with printing, faxing without a phone line, copying and scanning.
▲ HP Deskjet 3050 all-in-one is a PVC-free product made with 35% recycled plastics, its HP Original cartridges contain
up to 70% recycled plastic, and even the packaging uses recyclable cardboard.
▲ Epson NX 625 is a family printer intended for multiple users making different demands on it.
FeaturesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 27
cartridges contain up to 70% recycled plastic, that the
packaging uses recyclable cardboard, it is PVC free
and the printer reduces paper use by up to 50% with
double-sided printing.
About the Officejet Pro 8500A e-All- in-One series,
HP says it uses up to 50% less energy than color laser
All-in-One printers, generates up to 80% less supplies
waste and prints color documents for up to 50% less
cost per page.
I confess I would never have imagined a printer
with apps on it, acting like an iPhone or BlackBerry.
Creating such a thing requires imagination, and HP is
certainly showing that.
But I will stil l have to wait for a laser printer that
offers great photographs.
Jack works for the site as chairman of the board of advisers and an occasional contributor to its
technology coverage. DigitalJournal.com, one of the oldest citizen-journalism websites, started as
a technology-only site in 1998 and in 2006 it became an international news network made up of
23,000 citizens and Digital Journalists who report news and events from 175 countries around the
world.
Jack Kapica
▲ HP’s Office Deskjet Pro 8500 uses up to 50% less energy than color laser All-in-One printers, generates up to 80% less supplies waste and prints color documents for up to 50% less
cost per page.
ProfilesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 29
The health of a company is just like the health of a
person. If we pay attention to health problems, we
become healthier. Liu Chuanzhi, Chairman of Lenovo
Group once said: “A company is just like a person. The
health conditions include two parts: physical and mental.
The health of a company is all about its management
mechanism and corporate culture. The management
mechanism wi l l keep the operat ions smooth and
control the damage of unfavorable external situations,
including competitor ’s strategy and everything about
the development of a company.”
Management mechanism, the foundation stoneCobol specializes in the development and production
of printer consumables. It has striven to build up a
complete supply chain for cartridges and lay sol id
foundations for its future business. In 1992, Cobol was
founded, initially making ribbon and ribbon cartridges.
In 1999, Cobol set up an inkjet department and started
to make inkjet cartridges and inks. A research center for
inks was later established in 2000.
After a year, a laser department was also established
and Cobol started to supply toner and toner cartridges
in the May. Since then, Cobol has been completed
i t s c a p a b i l i t i e s i n r e s e a r c h i n g , d e v e l o p i n g a n d
manufacturing all printer consumables.
Cobol acquired the equipment and other assets of
Guangzhou Yida Ribbon factory in November 2002. The
supplies department was also set up to make parts and
components for cartridges.
Mr. Zhou said, “our new comprehensive building was
put into use at the beginning of 2007. The productivity
capacity was further expanded and the production
factory was equipped with an air-conditioning system.
Enjoying healthy growth—Interviewing Foshan Shunde Cobol
Industries Co., Ltd.
▲ Factory
As an 18-year veteran of the remanufacturing industry, Foshan Shunde Cobol Industries Co., Ltd. (Cobol for short) has matured and weathered a lot. Now its product portfolio is comprehensive and the internal management and operation is standardized and enjoys rich experience in marketing. Recycling Times interviewed Mr. Zhou Minghua, general manager of Cobol, to find out about a healthy development path of a flourishing company.
ProfilesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn30
The production room is now dust
free, stable in humidity and kept at
a uniform temperature. This is rare
in the aftermarket printer supplies
industry.”
While enlarging production capacity,
Cobol a lso l i f ted i ts management
leve l . I t rea l i zed 6S management
in 1998. I t passed IS O9001: 2000
international qual i ty management
system cert i f icat ion in September
2 0 0 1 . T h e c o m p a n y a l s o h e l d
ISO9001: 2000 international quality
management system certification in
2008. When asked about whether he
wanted the company to be large on scale or strong in
competitiveness, Mr. Zhou commented, “Being strong
or being large is a paradox for our positioning on the
market. Cobol will tr y to keep the balance between
them. A complete supply chain is expected to be the
development trend for the aftermarket printer supplies
industry. Therefore, Cobol also evolved from dot matrix
printer supplies, inkjet printer supplies to laser printer
supplies. We seek to add more value to the products.”
If we take stability as the foundation of a company, a
well-planned marketing system is the driver for steady
growth. Cobol focus more on the Chinese domestic
market. It seems a little odd since many other Chinese
companies set their major target as market ing to
overseas.
The Chinese market is known to be not fully regulated
and low on brand recognition. Its cutthroat competition
on price is also a headache for many companies. Cobol
persists in building brand while increasing development
and management channels.
In the past 18 years, Cobol has established a well-
designed sales channel in China, including more than
30 distributors and more than 2,000 sales points. Cobol
thinks maximizing the sales channel’s influence is the
most important point in setting up a channel network. If
a distributor is not familiar with how the products work,
the supplier will feel the toll in terms of insufficient
brand management. Cobol therefore started a training
program for distributors in more than 11 provinces in
China, covering technology, marketing, management
and other topics.
Growth alongside distributors has become another
key value for Cobol. Mr. Zhou explained: “we try all our
best to show distributors the value of Cobol products.
We d o n’ t e v e n w o r r y a b o u t t h e
u n r e g u l a t e d p r i c e f i g h t i n t h e
domest ic market s ince we th ink
quality is what really matters. Just
offering a cheaper price doesn’t win
more customers.”
Cobol officially stepped into the
overseas market in 2003, leaving its
footprint in over 30 countries around
the world including America, the
United Kingdom, Mexico, Peru and
India. Mr. Zhou is happy about such
development and sa id: “ for now,
we see steady growth in number of
customers and shipment volume.”
▲ Cobol staff at conference
▲ Inkjet printer supplies assembly line
ProfilesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 31
Corporate culture, the foundationThe image of a company is twofold, one aspect is
concrete, the products and the ser v ices i t of fers .
The other is abstract and concerns the culture of a
company. The concrete products and services will profit
the company by increasing revenue and the abstract
value of a company will bring long-lasting and invisible
benefits. However, corporate culture is not in any way
less important. It is this culture that allows a company
to renew its vigor and achieve more success based on its
past experience.
The key concept of Cobol is innovation and devotion.
Mr. Zhou explained: “innovation is a spirit of creating
something out of nothing, creating something big out
of something small, building something strong out of
something weak. No matter what
development stage Cobol is in,
we need the spirit of innovation.
I t motivates us to go forward.
Devotion is the attitude towards
work. We believe that a team with
devotion can create any miracle.
This has proved to be the case in
our past 18 years of business.”
People are regarded as the core
c o m p e t e n c e o f C o b o l , w h i c h
i s d i f f e r e n t f r o m m a n y o t h e r
companies that take technology
a s t h e c o r e c o m p e t e n c e . M r.
Zhou further explained: “There
is no secret about how to make
quality products. It takes material,
m a c h i n e s , m a n a g e m e n t a n d
environmental obligations to make products. However,
none of these can be productive without people. A
company should provide spiritual and material wealth
for its employees.”
The focus on people is shown in many ways. At work,
Cobol provides chances for each employee to grow and
set up a training regime. Cobol also trys to create a big
family of employees and distributors are also deemed to
be special employees.
In 2007, Cobol set up a Peizhi Fund (meaning a fund
for nurturing intelligence) for its employees’ children.
When the children go to college, the fund will provide
a certain amount of money for the children. In 2008,
Cobol also set up a care fund for employees who go
through some emergency or unexpected incident.
Cobol also reaches out to the society and helps people
in need. Mr. Zhou told us about his original intentions
with the two funds, “as a corporate citizen, Cobol tries
to shoulder more responsibility for the society and
everyone in need. We will continue to run the two funds
and help more people.”
On February 28, 2009, Cobol started a newspaper – the
Voice of Cobol. Their employees have a new platform to
communicate, share management and technology ideas,
exchange views on customer needs and explore market
demand.
Cobol has inspired its employees to achieve their
potential by delivering a good life, a strong sense of
responsibility and high self-esteem.
SummaryCobol has won many awards for its achievements.
They include National Trustworthy Product, Consumer-
Satisfied Enterprises, Enterprise Credibility Management
Demonstration Unit, Top Ten Most Trustworthy Brands
of Printer Consumables in China and Government
Procurement Recommended Brand and more. These
awards demonstrate Cobol’s commitment to product
quality and value.
Every entrepreneur has a blueprint for its company.
Mr. Zhou also has a great dream for the future of Cobol
– being a paragon for af termarket printer supplies
industry.
▲ Dot-matrix printer supplies assembly line
Sales and ManagementRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 33
In the world of Time Management there are things that we accept
as truth and we act accordingly. The problem is sometimes they are
not truths. They are lies and as we believe them, they waste our time.
Those who speak these lies to us are not bad people at all because
you and I are among them. We all speak these untruths to one
another from time to time. So let's not wish harm and doom to the
liars. Let's avoid the time traps their lying may cause us.
Here are the eleven biggest lies to shield yourself from.
• This will just take a minute.Has anyone grabbed you with that line? Does it ever “just take
a minute”? Rarely. What typically “just takes a minute,” generally
consumes several minutes and more.
Next time, when someone asks for your time and assures you,”
This will just take a minute,” tell them, “You're lying. You may not
realize you're lying, but you are. I'll give you five minutes. You may
begin now.”
• I need this as soon as possible.No you don't. That's a lie too. You need it by a certain date and time
because you are going to do something with what I provide for you.
And if you're not going to do anything with what I provide for you,
why am I doing it for you in the first place?
Don't lie to me. Tell me when I have to get it to you. Be specific.
You and I probably have two difference dates in mind when we think
in terms of “as soon as possible.”
• I want this now.I doubt it. In this 24/7/365 world, everyone is under a sense of
artificial pressure to get it done “now” or worse,” yesterday.”
Things are generally not that urgent. Don't get caught up in
someone else's urgent trivialities.
Call the liar to task. “I'm not sure I can get that done now. What if I
got it to you one week from today?” Use an outside deadline to give
yourself ample time to prevent getting into crisis management. Oh,
and if they reject that alternative, try three better dates for you. Why?
Because they may keep lying to you.
• It's not about the money.When it's not about the money, it's about the money.
• This is the best you'll ever find.Not true. No matter it is investment, business opportunity,
book, movie, restaurant, boss, Job, or anything else, there's always
something better. The best is yet to come.
• I can get this done in an hour.It's a fib. Ever notice how it almost always takes twice as long to get
something done as what you thought it would? That's because few of
us have a very accurate internal clock to estimate the time required
to complete most tasks.
• He's a late person.Most people who are “late” have a consistency about their behavior.
My friend Dwayne is 20 minutes late all the time. If we need to meet
for lunch tomorrow, it will take him 24 hours and twenty minutes to
get there. Dwayne is not “late.” He's “On-time; 20 minutes later.”
• No cost.You don't get “nothing for nothing.” Everything has a cost. It may
not cost you your money but more often it will be your time and
more of it than what you are getting in return for “no cost.”
• I'll prove you're wrong if it's the last thing I do.And it may well be. No one wants to be proven wrong. Everyone
likes to be caught doing things “right.” Most, however, don't mind
being shown how to do things better.
• By the time I show him how to do it, I could
just as quickly have done it myself.If it's a one-time proposition this may be true. It doesn't make a lot
of sense to spend an hour to show someone how to do a task that
takes only10 minutes. But if it's a repetitive task, it's a lie. If that one
hour investment will save you 10 minutes every day, then in about a
week you have your investment back and now you have a dividend
of 10 extra minutes a day. What if you do that six different times? You
get an extra hour in your day and 365 hours over the next year.
• This is going to be really hard.Not true. Going through whatever you have to go through is
almost never as difficult as you imagined it to be.
Mr. Smith, my high school principal, taught me that 95% of what
we fear coming at us will never hit us. It will ditch itself before it ever
reaches us. As to the remaining 5%, God has given us the tools to
deal with it.
The eleven biggest liesBy Dr. Donald E. Wetmore
Sales and ManagementRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn34
It happens to the best of sales people, just the way it happened to
Jennifer (not her real name.) She made the telephone call, scheduled
the appointment and everything seemed to go well. She wrote a
thank-you note after the first appointment and then made a follow-up
telephone call to the client. The client wanted a demo. The demo was a
success. The client asked for a proposal. Wow! Time to celebrate.
But then something unexpected happened. A competitor came
in and offered the same type of product for a lower price. The
client bought from the competitor.
What happened? How could this have been prevented?
The missing elementsFirst: It is critical to start – from the beginning – building trust
and value – value, value and more value.
One definition of trust: “Firm reliance on the integrity, ability or
character of a person or thing.” Value is defined as “quality relative
to price.” Quality includes all non-price attributes involved – both
attributes of the product and associated customer service.
Value is a very important way of differentiating your company
from competitors. The challenge is to convince prospects that they
will be getting value that is greater than the price they are paying.
But how can you prove it?
How do you prove you can provide value when a competitor can
provide the same products you sell? That is when differentiation
and building trust and value are critical.
The goal of the sales process is to close deals – isn’t it? Not if
you want to build trust. The focus of trust-based selling isn’t the
transaction, but the relationship.
Five ways to build trust
(1) Create realistic client expectations.Help the client to understand exactly what you will do for him
or her. What will create extra charges? How and when will you be
billing the client? Living up to the expectations you create helps
your clients to take you at your word.
(2) Help the client to understand the process. If s/he understands how you and your office works s/he can then
know what to expect and when to expect it.
(3) Explain your plan and strategy. Not only does the client need to understand your office
procedure but also what the plan and strategy is for his/her
particular case. This will help client to know what to expect and
when to expect it. Trust comes when the client feels confident and
comfortable with the plan and the strategy.
(4) Never over promise. It is tempting to promise whatever the client requests without
consulting a schedule or asking if it is doable. Over promising often
causes broken agreements and thus broken trust.
(5) Don’t allow interruptions at meetings.If you take interruptions during meetings with clients it makes
them feel they are not important to you. (One sales rep who left her
cell phone on during a meeting actually answered a call from another
client during the meeting. Not a smart thing to do.) Eventually you
erode the good will and trust that you had with them.
Prove the value How can you prove you are trustworthy and provide value especially
if the client does not know you yet? Testimonials written by real people
at well-known businesses prove that your company can be trusted
and that you provide real value faster than anything you can tell the
prospect. When you say something about yourself or your product, it’s
not nearly as effective as when other people say it. When others say or
write positive statements about you or your product, it’s proof. That is
the essence of the testimonial. And it’s okay to prompt customers about
what you want them to say – IF what you want them to say is the truth.
The principles of building trust starts with the knowledge that if
we consistently behave with the best interests of the client and the
relationship, we will get more than our share of sales because we
are fulfilling the highest desire of a client¬ – to find an expert who
can be trusted.
Beware: if this is not truly your attitude – that you really want to
help people with the product or service you provide, be prepared
to lose clients to your competitors.
For more information, please visit www.annbarrblog.com.
Did a competitor undercut you?By Ann Barr
Legal IssuesRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn36
Patent exhaustion
The US viewThe CAFC has recently restated its previous position that
patent exhaustion does not apply to products bought outside
of the US. However, the US Supreme Court is considering,
in case of Costco v. Omega, whether the first sale doctrine in
copyrights, which is analogous to patent exhaustion applies
to items sold outside of the United States. The Supreme
Court could hold that the first sale doctrine, which exhausts a
copyright owner's rights, applies to items sold outside of the
United States. Such a holding could change the position that
patent exhaustion does not apply to products bought outside
of the US.
The Canadian viewIn Canada, patent exhaustion is not provided in statutory
law, but has received limited equivalent recognition in case law
with respect to patents under the concept of "implied license"
Canada has no statutory or case law policy of exhaustion of
rights. However, licenses are implied when goods beating an
intellectual property rights [IPR] are placed into commerce
by the IPR owner. Such implied license may be countered by
express contractual restrictions.
Patent exhaustion is implied in parallel imports are goods
which are, under Canadian law, goods that are imported and
distributed in Canada, against the wishes of the owners and/
or licensees of the IPR associated with the goods in Canada,
even though they may originate from a source having some
relationship to the intellectual property right owner. Owners
of intellectual property complain that these imports infringe
upon their exclusive rights, while "grey marketers" (those
who engage in parallel importing) counter that the goods
are genuine and that consumers benefit from the additional
competition. In that case, the sale of genuine Seiko watches
was held to include the warrantee which was not provided
by the "grey marketer" The "grey marketer" thus ran afoul of
the concept of "passing off", i.e., that the goods being sold are
calculated to mislead.
In addition, with respect to articles subject to patent
protection, the exclusivity arising from the patent protection
may lead consumers to anticipate size or quality standards.
Such standards may not be met by a manufactured repaired or
recycled product.
Other Canadian Concepts
TrademarksParallel importing of trademarked products is not per se
illegal in Canada, but the "passing-off' of wares as those of
others is prohibited at con-anon law, under the Trademarks
Act. As discussed above, in Canada, exhaustion is not provided
in statutory law, but has received limited equivalent recognition
in case law with respect to trademarks, under the concept of
"implied license".
Once a product, bearing a trademark, has been placed into
commerce, the trademark owner's rights are exhausted within
Canada. While trademarks are infringed by importation of
trademarked goods which did not originate with the Canadian
trademark owner, grey goods having common trademark
ownership may be imported under an implied license, subject
to the following provisos:
1) Where there are different owners in Canada and another
country-, of the same trademark, importation into Canada from
that other country can still constitute infringement.
2) It would be actionable to depreciate the goodwill in a
trademark to use another person's registered trademark or
under Section 7(e) of the Canadian Trademarks Act, which
prohibits anyone from doing any act or adopting a business
US and Canadian view on legal issues in refilling cartridges (part 2)
Legal IssuesRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 37
practice contrary to honest industrial commercial usage in
Canada The most significant issue in repair or recycling would
be the issue of quality control where the product, bearing a
legitimate trademark, may have been refilled with sub-quality
product, or repaired with inferior materials; the consuming
public would assume a quality consistent with the original
trademarked product.
Another remedy for passing-off is an Anton Piller order. This
order includes inspection or seizure of evidence, seizure of
infringing articles, and/or disclosure of information such as
the identity of suppliers and customers and the location of any
other evidence of infringement) injunction (interlocutory or
final), damages, account of profits and delivery up or disposal
of infringing materials.
Industrial designsDesigns patents [IndustriaI Designs in Canada] are exhausted
by placing into commerce an article to which the design has
been "applied". Importation of an article to which a design,
protected in Canada, has been applied in a foreign country is
infringement unless a license has been granted by the owner.
License may be implied if the owner of the design authorized
its foreign application.
Specific issues for CanadaThere are two types of toner cartridges: dry and linkjet. There
are six Canadian patents claiming the refilling of dry toner
cartridges. If even genuine dry toner cartridges are refilled using
these patented processes, whether in Canada or elsewhere
and those refilled cartridges are imported into Canada, there
would he infringement of those Canadian patents There are five
Canadian patents claiming the refilling of inkjet toner cartridges
(g). If even genuine inkjet y toner cartridges are refilled using
these patented processes, whether in Canada or elsewhere and
those refilled cartridges are imported into Canada, there would
be infringement of those Canadian patents.
There are ten dry toner cartridge patents owned by Mita
Industrial Co Ltd; eight dry toner cartridge patents owned
by Lexmark International Inc; one dry toner cartridge patent
owned by NuKote International; one dry toner cartridge patent
owned by Ricoh Company Limited; and one dry toner cartridge
patent owned jointly by Itsak N.V. (Netherlands) and Showa
Marutsutu Co ( Japan). Thus even refilled genuine Mira or
Lexmark dry toner cartridges are sold in Canada those refilled
cartridges may infringe those Canadian patents under the
doctrine of "grey goods" selling or of trademark passing off:
There are five inkjet toner cartridge patents owned by Brother
Kogyo Kabushika Kaisha; thirteen inkjet toner patents owned by
Canon Kabushika Kaisha; one patent owned by Eastman Kodak
Company; three inkjet toner patents owned by Hewlett-Packard
Company (HP); and one inkjet toner patent owned by Xerox
Corporation. Thus even if refilled genuine Brother, Cannon, HP
or Xerox inkjet toner cartridges are sold in Canada those refilled
ink~iet toner cartridges may infringe those Canadian patents
under the doctrine of"grey goods" selling or of trademark
passing off.
For more questions with this
article, please contact Dr. Orlando
Lopez or Martin J. Marcus.
Dr. Lopez is partner of Burns & Levinson LLP. He has over twenty five years of experience at
various high technology companies, including Polaroid, Data General, Control Data, and Science
Applications., as a technical manager, program manager, engineer and researcher. His experience
spans from managing product design projects, managing complex research teams involving
software, IC design, optics, mechanics and electronics to being an active researcher in areas from
magnetic and optical recording and electromagnetic effects to imaging science.
Martin J. Marcus graduated in organic chemistry from Carleton University in Ottawa, Canada, in
1955 and then was trained as a patent agent at the predecessor firm of Gowling & Henderson.
He became qualified as a patent agent for Canada & U.S.A. in 1957 and as a trade-mark agent for
Canada in 1970. He was the founder in 1970 of Marcus & Associates, a successor of Johnson Marcus
& Wray, which was founded in1967. Marcus & Associates merged with Borden Ladner Gervais LLP
in 2000. Martin retired from that firm in 2003. He now operates an IP consulting firm Emjayem
Consultants Ltd in Ottawa, Canada.
Dr. Orlando Lopez
Martin J. Marcus
Tech ZoneRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn38
Lexmark and Samsung released their firmware upgrade globally
almost at the same time. Samsung released the firmware upgrade
on its ML-1640 and CLP-310 printers and Lexmark took the
same step on its inkjet printers that are using the Lexmark100#
inkjet cartridges. We cannot firmly conclude that whether this
phenomenon indicates this was a case of “great minds thinking
alike” or “birds of a feather”, but what we can be aware of is that
the OEMs spare no efforts to create obstacles to the compatible
manufacturers, who are working hard on chip matters.
To analyze deeply, the purpose of the OEMs creating a patent
and chip is aimed solely at keeping its existing market share.
Compatible manufacturers also have their way to deal with this.
Strong players can often do a workaround with ease and there
is no doubt that the consumers will benefit from the industry
competition. It is well known that to the printer manufacturers, the
profits on consumables are much more than those on the printer.
From a technological perspective, Lexmark’s firmware upgrade
this time is meaningless in terms of practical application. It does
not bring about an improvement of technology or the printer’s
function, nor easier operation. The only intention of this behavior
is to exclude refilled, recycled and compatible cartridges from
the market, which is not beneficial for either the environment or
customers, but only poses difficulties for the compatible industries
and newcomers.
There are three ways to solve this problem. Firstly, ignore the
firmware upgrade notice so as to keep using the compatibles.
Secondly, wait for the new compatible products that have updated
the chip data. The launch of compatible products will be slow and
even when the matching compatible products are launched in
time, the new printers on the market will not able to use them in a
short period, while the non-upgraded printers or the printers have
no upgrade functions can still be used. Thirdly, continue using the
expensive original products.
Recently, the Office Supplies Fair Association and the Standard
Commerce Research Institution have received consumer
complaints on this upgrade matter and it is under investigation
now. In my own opinion, Lexmark’s action is debatable and there
will be one of four results.
Firstly, this upgrade action could be the gully that is hard for
compatible manufacturers to cross, and the compatibles might get
suck in the mud or keep following painfully.
Secondly, the effect of this upgrade is obvious that the compatible
and recycled products for Lexmark and Samsung cannot be used
and their manufacturers cannot survive thereafter.
Thirdly, this action by Lexmark and Samsung is convicted of
monopolization. If so, the market will be tough for a while and then
opened again to the compatibles for fair competition.
Fourthly, the upgrade action is acquiescent and then other OEMs
such as HP, Canon and Epson take the same actions. If so, the
entire compatible manufacturing industry will be gone forever.
Therefore, Lexmark and Samsung’s upgrade action is just like
setting a bomb on the single-plank bridge. On the one hand,
Lexmark and Samsung know exactly where the bomb is so they
can walk in stride. On the other hand, compatible manufacturers
know there are several bombs but do not know where they are
thus they dare not to go ahead or at best proceed at a slow pace.
Whatever the future is going to be will depend on investigations
of Lexmark and Samsung’s actions being carried out by relevant
institutions. We will just have to wait and see…Disclaimer: This article only represents opinions of the author and has nothing to
do with those of anyone else.
Lexmark and Samsung’s firmware upgrade, a bomb buried on the single-plank bridge
By Jarek Yang, Senior engineer of State Key Laboratory of Fine Chemicals
www.rechargrussiaexpo.com
Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!
RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.
The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.
RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.
Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.
Feedback from the 2010 exhibitors:
Steven Yao, APEX, China: “The 2010
expo exceeded our expectations. We will
surely take part in the show in 2011 and
will probably choose to have a bigger
booth to display all our products”.
Angela Shekyls, SPEED INFOTECH
Holdings, Ltd., Russia/China: “The
2010 exhibition was good to our company.
We met many visitors from the last year’s
show. Although we didn’t get too many
new customers from the 2009 show, but in
2010 the prospects are looking good. This
year there have been much fewer end users,
but the number of distributors has grown.
In addition, we’ve had many visitors from
the far regions of Russia. We are definitely
interested very much in participating in the
expo in 2011.”
Ozlem Eris, IPM, Turkey: “In 2009
we established fruitful cooperation with
some Russian companies. In 2010 we are
expecting to make our position even stronger
in this market. All this happened with the
help of RechargRussia Expos. We are glad
that we participated in RechargRussia Expo
2010 and we have already reserved our
booth for 2011.”
Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!
With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.
Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)
Russia Market of Printing Supplies in 2004-2009
Russia Market of Laser Printing in under 45 ppm Segment
Year
Year
Qty, million units
Qty, original cartridgesQty, non-original cartridgesQty, refills
Genuine suppliesCompatible suppliesRefills
Market share (%)
www.rechargrussiaexpo.com
RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!
Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.
Contact our representatives for more details.
In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.
OEM companies managed to sell just 9,200,000 cartridges.
The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.
Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?
Consider Russia - one of the fastest growing printing markets in the world!
We can take
you there:
Russia is a huge growing printing market:
Russia is a huge growing printing market:
Mirena Polihronova | [email protected]
Toby Tan | [email protected]
Alisa Andreeva | [email protected]
Trade Center “TISHINKA”, T-Modul • Moscow • Russia
www.rechargrussiaexpo.com
Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!
RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.
The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.
RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.
Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.
Feedback from the 2010 exhibitors:
Steven Yao, APEX, China: “The 2010
expo exceeded our expectations. We will
surely take part in the show in 2011 and
will probably choose to have a bigger
booth to display all our products”.
Angela Shekyls, SPEED INFOTECH
Holdings, Ltd., Russia/China: “The
2010 exhibition was good to our company.
We met many visitors from the last year’s
show. Although we didn’t get too many
new customers from the 2009 show, but in
2010 the prospects are looking good. This
year there have been much fewer end users,
but the number of distributors has grown.
In addition, we’ve had many visitors from
the far regions of Russia. We are definitely
interested very much in participating in the
expo in 2011.”
Ozlem Eris, IPM, Turkey: “In 2009
we established fruitful cooperation with
some Russian companies. In 2010 we are
expecting to make our position even stronger
in this market. All this happened with the
help of RechargRussia Expos. We are glad
that we participated in RechargRussia Expo
2010 and we have already reserved our
booth for 2011.”
Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!
With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.
Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)
Russia Market of Printing Supplies in 2004-2009
Russia Market of Laser Printing in under 45 ppm Segment
Year
Year
Qty, million units
Qty, original cartridgesQty, non-original cartridgesQty, refills
Genuine suppliesCompatible suppliesRefills
Market share (%)
www.rechargrussiaexpo.com
RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!
Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.
Contact our representatives for more details.
In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.
OEM companies managed to sell just 9,200,000 cartridges.
The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.
Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?
Consider Russia - one of the fastest growing printing markets in the world!
We can take
you there:
Russia is a huge growing printing market:
Russia is a huge growing printing market:
Mirena Polihronova | [email protected]
Toby Tan | [email protected]
Alisa Andreeva | [email protected]
Trade Center “TISHINKA”, T-Modul • Moscow • Russia
Tech ZoneRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn40
There are both LY and HY cartridges available for these machines. A list of the cartridges as well as their list pricing is listed below:
330-3785 $84.99* 2,500
330-3788 $89.99* 2,000
330-3787 $89.99* 2,000
330-3786 $89.99* 2,000
* Pricing current as of March 2010.
First released in November 2009, the Dell 2145cn based Printers are built
on a multi function 21ppm (color and monochrome) engine with a maximum
resolution of 2,400 x 600 dpi. These machines come equipped to print, copy,
fax, scan and duplex
These cartridges do not have a drum cover, and come new with a piece of
heavy paper taped around the cartridge. See Figure 51.
Remanufacturing the Dell 2145cn toner cartridge
By Mike Josiah and the Technical Staff at Uninet Imaging
Required Tools
• Toner approved vacuum • A small Common screw driver • A Phillips head screwdriver
• Jewelers screwdriver set • Flush cutting wire cutter
Required Supplies
• Dell 2145cn Color Toner (Make sure you match the LY toner with a LY chip)* • New replacement chip (LY, HY)*
• New Replacement drum • Conductive Grease • 99% Isopropyl alcohol
• Drum lubricating powder
* NOTE: At the time of this writing only HY toner and chips are available.
330-3785 $84.99* 2,500
330-3788 $89.99* 2,000
330-3787 $89.99* 2,000
330-3786 $89.99* 2,000
Remove the springs from both sides. Remove the springs from both sides. 2step
> Remove the two screws from the contact plate. 3st
ep >1step
>
Tech ZoneRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 41
Remove the metal bushing.
Align the roll pin with the slot in the sidewall of the cartridge.
Remove the pin with the wire cutters. Note that this pin is much longer then the first
pin removed.
11step
>
12step
>8step
>
With a pair of wire cutters, remove the small hinge pin. 5st
ep >
The contact plate can now be removed. 6step
>
Carefully lift up on the contact plate to get access to the hinge pin. (The
contact plate cannot be removed yet).4st
ep >
On the opposite side of the cartridge, take a small jewelers screwdriver and insert it
down on the pin between the metal gear plate and the plastic wall of the cartridge. Keeping a steady force on the pin, press the pin out about 1/8”
7step
>
Separate the two halves. Place the toner hopper aside for now.9st
ep >
On the waste chamber, remove the E-ring from the non-drive gear side of
the drum axle.10st
ep >
Tech ZoneRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn42
Slide the drum axle out of the cartridge. 13step
>
Install the cleaned PCR. Make sure the contact plate is touching the end of the
PCR.20st
ep >
The wiper blade should be removed by prying up from the edge by the felt seal.
Clean out all remaining toner from the hopper.17st
ep >
Remove the two screws and the wiper blade.16st
ep >
Remove the drum.
Remove the PCR. Clean the PCR with your normal PCR cleaner. WARNING: Do not
clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner.
14step
>
15step
>
Coat the new wiper blade with your preferred lubricant and install in the
cartridge. Press the blade down firmly to seat it. Install the two screws.
Install the OPC drum Place the cross hub to the chip side of the hopper.
Place a small amount of conductive grease in each of the PCR holders, and on the PCR
contact plate.
Install the drum axle by aligning the roll pin with the slot and the cross hub on the
drum. Seat the roll pin in the hub.
18step
>
21step
>
19step
> 22step
>
Tech ZoneRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 43
Install the bushing. Make sure both bushings on each side are in their
respective slots.23st
ep >
Remove the developer roller bushings.
Remove the developer roller.
Remove the fill plug and clean out all remaining toner. Pay special attention
to the feed roller. Any buildup here will cause streaking later on.
Install the cleaned doctor blade and two screws (Do not use any chemicals
to clean this blade, but also make sure there is not a buildup on the edge of the blade. If there is, carefully scrape it off).
Install the E-ring on the axle. Place the waste chamber aside.
30step
>31st
ep >
32step
>
33step
>
24step
>
Remove the gears.
Remove the inner plastic gear plate and screw.
Remove the two screws on the doctor blade.
Carefully pry up on the doctor blade. The tape seal will come off with the
doctor blade.
26step
>
27step
>
28step
>
29step
>On the supply hopper, remove the two screws on the metal gear train cover.
Remove the cover. 25st
ep >
Tech ZoneRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn44
Install the developer roller and two bushings.34st
ep >
Install the 2 metal hinge pins. Long pin to the drive gear side.
Place the OEM cardboard around the cartridge to protect the drum. If not
available a piece can easily be cut from a shirt size gift box.
Install the 2 springs across the two halves.
42step
>
44step
>
43step
>
Fill the hopper with the appropriate color toner.
Replace the contact plate and two screws.
Install the inner gear plate and screw.
Install the gears in the order shown.
Install the outer metal gear plate and two screws.
38step
>
39step
>
Replace the chip in the waste chamber. (Keep the contact up and facing out). 40st
ep >
Place the two halves together.41step
>
35step
>
36step
>
37step
>
Repetitive defect chart:• Upper fuser belt: 125.6mm • OPC drum: 75.4mm • Supply Roller: 46.9mm • Transfer roller: 45mm
• Supply roller color: 43mm • Supply roller black: 40.8mm • Developer roller color: 32.5mm • Developer roller Black: 30.6mm
• PCR: 26.7mm • Paper charge roller: 26.7mm
Printer Error Messages:All the error codes are in plain English so there is no need to go into them here.
www.rechargrussiaexpo.com
Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!
RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.
The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.
RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.
Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.
Feedback from the 2010 exhibitors:
Steven Yao, APEX, China: “The 2010
expo exceeded our expectations. We will
surely take part in the show in 2011 and
will probably choose to have a bigger
booth to display all our products”.
Angela Shekyls, SPEED INFOTECH
Holdings, Ltd., Russia/China: “The
2010 exhibition was good to our company.
We met many visitors from the last year’s
show. Although we didn’t get too many
new customers from the 2009 show, but in
2010 the prospects are looking good. This
year there have been much fewer end users,
but the number of distributors has grown.
In addition, we’ve had many visitors from
the far regions of Russia. We are definitely
interested very much in participating in the
expo in 2011.”
Ozlem Eris, IPM, Turkey: “In 2009
we established fruitful cooperation with
some Russian companies. In 2010 we are
expecting to make our position even stronger
in this market. All this happened with the
help of RechargRussia Expos. We are glad
that we participated in RechargRussia Expo
2010 and we have already reserved our
booth for 2011.”
Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!
With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.
Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)
Russia Market of Printing Supplies in 2004-2009
Russia Market of Laser Printing in under 45 ppm Segment
Year
Year
Qty, million units
Qty, original cartridgesQty, non-original cartridgesQty, refills
Genuine suppliesCompatible suppliesRefills
Market share (%)
www.rechargrussiaexpo.com
RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!
Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.
Contact our representatives for more details.
In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.
OEM companies managed to sell just 9,200,000 cartridges.
The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.
Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?
Consider Russia - one of the fastest growing printing markets in the world!
We can take
you there:
Russia is a huge growing printing market:
Russia is a huge growing printing market:
Mirena Polihronova | [email protected]
Toby Tan | [email protected]
Alisa Andreeva | [email protected]
Trade Center “TISHINKA”, T-Modul • Moscow • Russia
Market DataRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn46
Vendor HP HP HP
Model Name Pro P1566 P1505N P2035n
Engine Manufacturer Canon Canon Canon
Processor 266MHz 266MHz 266MHz
Standard memory 8MB 8MB 16MB
Maximum memory 8MB 32MB 16MB
Speed 22 pages 23 pages 30 pages
Resolution (Max.) 600 x 600 x 2 dpi 1200 x 1200 dpi 600 x 600 dpi
Standard 1 x250 sheet multipurpose tray 10 sheet multipurpose feed slot
1 x250 sheet multipurpose tray 10 sheet multipurpose feed slot
1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot
Optional NA NA NA
Network support Optional network Standard Standard
Standard yield cartridge Part No. Estimated life
Black CE278A
2100 pages
Black CE436A
2000 pages
Black CE505A
2300 pages
High-yield cartridge Part No. Estimated life
NA NA NA
Other consumables Part No. Estimated life
NA NA NA
Market sector Personal, SOHO, SMBs Personal, SOHO, SMBs Home, SMBs, work groups
Retail price (CNY) 1999.00 2699.00 3599.00
Comments
Auto-on/Auto-off technology, more savings; can set time auto-on and auto-off time according to printing needs
Chemical toner with lower melting point, heating time much shorter; P1505 no network support
6 indicators on control panel indicating printer status: toner down, no paper feed, paper jam can be shown
Monochrome laser printers (part 2)Speed between 21 to 30 ppm
Market DataRecycling Times Magazine
www.recyclingtimes.com.cn | February 2011 47
Canon Canon Canon Brother
LBP3370 MF4320 MF6550 MFC-7450
Canon Canon Canon Brother
Host-based, GDI Host-based, GDI Host-based, GDI Host-based, GDI
64MB 32MB 64MB 32MB
64MB 32MB 64MB 32MB
26 pages 22 pages 22 pages 22 pages
2400dpi x 600dpi 1200dpi x 600 dpi 1200dpi x 600 dpi 2400 x 600 dpi
1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot
1 x250 sheet multipurpose tray 1 sheet multipurpose feed slot
1 x500 sheet multipurpose tray 100 sheet multipurpose feed slot 1 x250 sheet multipurpose tray
Duplex printing Duplex printing 50 sheet duplex document feeder 500 sheet paper tray (optional) 35 sheet manual feed tray
Standard NO Standard NO
Black Cartridge 315 3000 pages
Black FX-9
2000 pages
Black CRG 306
5000 pages
Black TN-2115
1500 pages
Black Cartridge 315II
7000 pagesNA NA
Black TN-2125
2600 pages
NA NA NABlack
DR-2150 12000 pages
Home, SMBs, work groups Personal, home, SMBs Home, SMBs, work groups SOHO, home, SMBs
5480.00 2590.00 6610.00 3299.00
S t a n d a r d w i t h d u p l e x p r i n t i n g ; o n e n e t w o r k interface, convenience for access to LAN, easy for network printing control
MF4320d/4322d/4322dG b e l o n g t o M F 4 3 2 0 ; with print/copy/scan/fax functions.
CIS scan part fulfils scanning needs; support 3 second/page fax, relatively fast speed
With pr in t /copy/scan/ fax functions; similar to FC-7340, only this model have changes in color and other details.
Market DataRecycling Times Magazine
February 2011 | www.recyclingtimes.com.cn48
Vendor Brother Brother Lenovo
Model Name MFC-7840 MFC-8860DN LJ2200
Engine Manufacturer Brother Brother Brother
Processor Host-based, GDI Host-based, GDI Host-based, GDI
Standard memory 32MB 32MB 8MB
Maximum memory 32MB 544MB 8MB
Speed 22 pages 28 pages 8 pages
Resolution (Max.) 2400 x 600 dpi 1200 x 1200 dpi 2400 x 600 dpi
Standard 1 x250 sheet multipurpose tray 1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot
1 x250 sheet multipurpose tray 1 sheet multipurpose feed slot
Optional 35 sheet manual feed tray50 sheet duplex document
feeder 500 sheet paper tray (optional)
NA
Network support Standard Standard NO
Standard yield cartridge Part No. Estimated life
Black TN-2115
1500 pages
Black TN-3135
3500 pages
Black LT2822
1500 pages
High-yield cartridge Part No. Estimated life
Black TN-2125
2600 pages
Black TN-3175
7000 pages
Black LT2822H
2600 pages
Other consumables Part No. Estimated life
Black DR-2150
12000 pages
Black DR-3150
25000 pages
Black LD2822
12000 pages
Market sector Home, SMBs, working groups Home, SMBs, working groups SOHO, home, SMBs
Retail price (CNY) 5899.00 7490.00 1499.00
Comments
Similar to FC-7340, MFC-7450, only this model is with network printing unit.
Support auto duplex printing; panel with "duplex" button, can set duplex pr int ing function or copying
LJ2200, LJ2250, LJ2250N same series printer, use the same engine, same supplies; only different on function and other details
Monochrome laser printers (part 2)Speed between 21 to 30 ppm
Why you can't miss RemaxAsia | CIFEX Expo 2011
The largest event for the printer supplies industry
RemaxAsia | CIFEX Expo is the biggest and most effective trade show for the printer
consumables industry. As such it is the year's most important event and can't be missed.
The largest event for the printer supplies industry
RemaxAsia | CIFEX Expo is the largest event for the printer supplies industry. It's
estimated that over 400 companies will exhibit at the 2011 show and more than 10,000
visitors from all over the world will also gather there. Visiting the largest show in the
world is always going to make your trip to China more worthwhile.
The right place RemaxAsia | CIFEX Expo is a great show, held in Zhuhai, the World Capital of
Printer Consumables. In one hour, you can reach any of the 300-plus factories in
Zhuhai; and in 2.5 hours, you can reach more than 600 factories in the Pear River Delta.
You can take tours to local factories for more secure business deals.
The right timeThe next RemaxAsia | CIFEX Expo date – October 13-15, 2011 – has been chosen for
the convenience of visitors from home and abroad. The China Sourcing Fair operates
between October 12-15, the Hong Kong Electronics Fair on October 13-16 and the
Canton Fair on October 15-19. You can save time and cost by visiting all the shows and
RemaxAsia | CIFEX Expo 2011 in the same week!
The best opportunity to learn about the industry
On October 12, the second Global Remanufacturing Industry General Assembly
(GRIGA) will again be hosted in Zhuhai, following the roaring success of its first
edition. Representatives from regional and international associations for the industry,
publishers and industry elites from China, Europe, India, Japan, Russia and USA
presented at this charter event of GRIGA in 2010. Right now, GRIGA offers the best
opportunity for you to learn about the industry trends and developments.
For more information, please visit www.visitremax.com.cn, or contact:Morrow Miao Tel: +86 756 3919264 Fax: +86 756 3220717 E-mail: [email protected]
Zhuhai China
13 - 15 Oct 2011
RemaxAsia | CIFEX
October 13-15 Zhuhai, Chinawww. visitremax.com.cn
RemaxAsia | CIFEX
October 14-16, Dongguanwww.3cexpo.com
October 12-15, Hong Kongwww.chinasourcingfair.com
October 13-16, Hong Kongwww.hkelectronicsfairae.hktdc.com
October 15-19, Guangzhouwww.cantonfair.org.cn
[Phase 1]