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Page 1: issue11en1102
Page 2: issue11en1102
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February 2011 | www.recyclingtimes.com.cn2

All rights reserved. © 2011 by Recycling Times Media Corporation. The contents are not be to copied or republished without official written consent. The editorial content does not represent official positions of Recycling Times Media Corporation.

RecyclingTimes

J anuary is always an eventful m o n t h f o r t h e i n d u s t r y , showing hope and challenges

at the same time. ForbesChina.com released its 2011 listing of Chinese SMEs with most potential on January 12. Zhuhai Seine Technology was l isted and ranked number four with an average weighted annual net profit margin of 22.8%. This is the first time Seine was listed and the first time a company from the aftermarket printer supplies industry company has appeared on the list. ForbesChina.com commented that Seine was listed because it had successfully launched the first laser printer with Chinese-owned intellectual property. On January 3, Diversified Computer Supplies, Inc. announced that it has acquired Stantek, LLC. DCS (primarily a distributor) and gained access to cartridge remanufacturing capabilitiesClover is also optimistic about the aftermarket printer supplies industry. It has turned its attention to expanding control over compatible supplies for mailing machines by buying Pinpoint LLC, which manufactures compatible cartridges and ribbons.However, American TonerServ may be heading for bankruptcy. Some say it is because its appetite for acquisition may have been bigger than it could handle. The merger mania that has swept through the non-OEM supplies industry can be dangerous to a company’s financial health.Several lawsuits also reported updates this month. Print-Rite and Ninestar resolved with Lexmark (case dates back to August 20, 2010) and on January 11, the U.S. International Trade Commission (ITC) issued a general exclusion order and terminated its investigation in “Certain Inkjet Ink Supplies and Components Thereof”. Meanwhile, the judge in the HP 02 patent infringement lawsuit found that the respondents infringed certain claims related to the ‘687 patent and the ‘301 patent. Static Control Components (SCC) has filed a brief, asking the court to reconsider SCC’s counterclaims against Lexmark under the Sherman Antitrust Act. SCC also filed for Lexmark compensation of $17,463,580. This bunch of activities appears to have already set the tone for 2011: no ordinary year for aftermarket printer supplies industry. Let’s hope it is momentous for all the right reasons and as the Chinese Lunar New Year approaches I wish you all prosperity!

Tony LeePublisher & Managing Director

editorialeditorialwww.recyclingtimes.com.cnPublisher & Managing Director

Tony [email protected]

DirectorsDavid Gibbons

[email protected] Lo

[email protected]

EditorialEditors

Johanna Breen Cherry Xu

[email protected] Yin

[email protected] Jiang

[email protected] Lin

[email protected]

SalesSales Manager

Anna [email protected]

Account ManagerKevin Zhu

[email protected] Executives

Joy [email protected]

Sally [email protected]

Susi [email protected]

Operations and MarketingOperations Manager

Charles [email protected]

Operations AssistantWilliam Feng

[email protected] Manager

Morrow [email protected]

AccountingFeng Li

[email protected]

Published byRecycling Times Media Corporation

Address5F Pacific Insurance Building, Jiuzhou Ave, Zhuhai, China

Tel:+86 (0)756 3220716 Fax:+86 (0)756 3220717

Email:[email protected] Website:www.recyclingtimes.com.cn

RecyclingTimesThe magazine by the industry, for the industry.

Recycling Times Magazine

Page 5: issue11en1102

www.recyclingtimes.com.cn | February 2011 3

Recycling Times Magazine

FeaturesEase of use: printing technology trends

The hottest tech of the year

2024

contentscontentswww.recyclingtimes.com.cn

Industry UpdatesNinestar settles federal case with Lexmark

Print-Rite and Lexmark settle patent-infringement dispute before the ITC

Static Control asks Court to reconsider antritrust claims against Lexmark

Canon and Ninestar in settlement talks

Static Control receives ISO certifications

ITC issues general exclusion order for certain inkjet supplies

HP’s inkjet cartridge investigations before the ITC – updates

FG expands to Brazil with DMZ Global Connection

Clover acquires Pinpoint LLC

Memjet partners to launch printers in three markets

6

7

8

9

10

Product ReleaseOCP inks for Lexmark 41 & 43 cartridges

HP CM1415 MFP and CP1525 cartridges from Static Control

ILG releases HP CP4025/CP4525 printer cartridges

Orink delivers color toner cartridge for Xerox 6121

Hi & Bestech Samsung/Xerox chips work on newest firmware

Faroudja offers toner for Dell 3110 and Samsung SCX 6345

12

13

14

Just a Minute with David GibbonsHave rechargers lost the way?4

ProfilesEnjoying healthy growth

—Interviewing Foshan Shunde Cobol Industries Co., Ltd.29

Legal IssuesUS and Canadian view on legal issues in refilling cartridges (part 2)36Tech ZoneLexmark and Samsung’s firmware upgrade, a bomb buried on the single-plank bridge

Remanufacturing the Dell 2145cn toner cartridge

3840

Sales and ManagementThe eleven biggest lies

Did a competitor undercut you?

3334

Market DataMonochrome laser printers (part 2)46

The hottest tech of the yearThere were few new thrills with printers, but manufacturers still seem to be more hung up on awful marketing tactics. HP created e-Print platform, Epson decorated the area with large prints of photos by professional digital photographers.

Static Control asks Court to reconsider antritrust claims against Lexmark

Static Control is urging the Sixth Circuit to rule that a federal judge grossly underestimated potential damages and used a faulty pleading standard to dismiss antitrust counterclaims in Lexmark's printer cartridge patent suit.

Enjoying healthy growth——Interviewing Foshan Shunde Cobol Industries Co., Ltd.

OEM News

OEM News

Canon to build a new toner cartridge plant in Europe

Epson introduces new printers for SMBs

Canon U.S.A. launches five PIXMA office printers

Epson introduces Stylus Photo R3000

Konica Minolta eyes 25% share of Indian printing market 2011

Dell enters Indian printer market with launch of printer range

Canon takes over Océ operations in India

16

17

18

18

As an 18-year veteran of the remanufacturing industry, Cobol has matured and weathered a lot. Now its product portfolio is comprehensive and the internal management and operation is standardized and enjoys rich experience in marketing.

Page 6: issue11en1102

Just a Minute with David GibbonsRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn4

Have rechargers lost the way?For more than 20 years, printer cartridge remanufacturers have been selling

the advantages of remanufacturing as being a great deal for the environment.

They took the higher eco-friendly ground: every empty toner cartridge

saved from landfill, refilled and remanufactured, saved the making of a new

cartridge—saving 2 liters of oil.

But something has changed…

Remanufacturers used to tell their customers they could save money by using a

remanufactured cartridge. They could save money while saving the environment.

But has that changed too?

You would think that in the midst of global warming debates and “doing

the right thing for the environment” remanufacturers would have used this

opportunity to increase their market share.

So what has happened?

Commercial reality has seen some remanufacturers look for sources of income

other than remanufacturing. The abundance of third party compatible cartridges

has seen an exponential increase. These cartridges resemble the original in that

they are made from virgin resources—and are not made from reused parts.

Some compatible cartridges are now flooding

the market at prices cheaper than what a

remanufactured cartridge can be rebuilt. In my

country, the number of cartridges being rebuilt

has fallen. Some say it is as much as 70%.

In large markets, such as Europe and

the USA, some of these compatibles are

being exposed by the original equipment

remanufactures (OEMs) as being an infringement of intellectual property.

And I agree with the OEMs. Many compatibles are illegal, and should not be

traded.

A world wide enterprise known as Cartridge World, which was also birthed

in my country, have not succumbed. Thousands of these remanufacturers

around the world complete “permissible repair” every day to used cartridges.

They dismantle, inspect, replace used and worn parts, refill, rebuild, test and

package. They have the true eco friendly product.

Isn’t it time this industry got back to basics?

David Gibbons is Director of Recycling Times. He has been a school principal, marketer, businessman, remanufacturer and Executive Director of the

Australasian Cartridge Remanufacturers Association until 2005. He is currently the director of communication of a large South Pacific organization.

Page 7: issue11en1102
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Industry UpdatesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn6

Ninestar settles federal case with Lexmark

Print-Rite and Lexmark settle patent-infringement dispute before the ITC

O n January 18, Ninestar informed

the Cincinnati Division of the

United States District Court for the

Southern District of Ohio that they had reached

a settlement with Lexmark and would soon

discontinue marketing certain remanufactured

and compatible monochrome toner cartridges in

the United States.

The case in the federal court was settled

against the Ninestar companies, which included

Ninestar Image, Ninestar Image International,

Seine Image International, Ninestar Technology,

Ziprint Image, and Nano Pacific. The settlement

came after Lexmark and Ninestar lawyers agreed

to a stipulated permanent injunction, which was

then issued as an order by the court. The order

enjoins the Ninestar defendants from marketing

the dozens of cartridges that Lexmark alleges

infringe its patents. With a start date of December

30, 2010, the companies were given six months to

sell all inventories of the offending cartridges in

the United States. And, of course, the firms must

import no more of them.

Details of the exact settlement were not spelled

out in the agreement. The Ninestar entities,

however, “denied that they infringe any valid

and enforceable claim of the Patents-in-Suit.”

The settlement also indicates that the injunction

was not to be taken as an admission of guilt or

“any alleged wrongdoing or liability by any of the

Ninestar Entities or the Ninestar Entities Affiliates

or as evidence of infringement of any claims of

the Lexmark Patents”. All claims were dismissed,

and each party had to bear its own costs and

attorneys’ fees.

On August 20, 2010, Lexmark filed a compliant

with the federal court in Ohio and with the ITC.

It alleged various firms including the Ninestar

companies and certain US-based Ninestar

distributors were marketing toner cartridges that

infringed the OEM’s patents. Lexmark accused

a total of 25 companies of infringing patented

technologies found in its monochrome toner

cartridges.

Earlier this month, Print-Rite and Lexmark

settled, and Print-Rite was dropped from the

roster of firms on the ITC complaint.

P r i n t - R i t e a n d L e x m a r k h a v e

canceled their court date, although

L e x m a r k ' s c o m p l a i n t a g a i n s t

Ninestar and the Jahwa companies is still

unresolved.

In a b r ie f en t r y on McDer mot t Wi l l

& E m e r y ’ s I TC 3 3 7 u p d a t e b l o g , w e

learned that Print-Rite is no longer part

o f L exmark ’ s toner ca r t r idge pa tent -

infringement complaint before the U.S.

International Trade Commission (ITC).

The Lexmark complaint, originally filed in

August 2010, named as defendants firms

affiliated with Ninestar, Print-Rite, and the

Jahwa group of companies. Now, it appears

that Lexmark and Print-Rite have worked

out a set t lement agreement . We have

heard nothing about what terms of the

settlement may be.

According to an industry commentator

what this means for Lexmark’s complaint

before the ITC is uncertain. On the one

hand, Lexmark has scored a v ictor y –

Print-Rite presumably had to give Lexmark

some compensation and/or stop selling

certain products in the United States.

The settlement also puts more pressure

on Ninestar and the Jahwa respondents.

They presume that the settlement is also

beneficial to Print-Rite, which most likely

deemed that whatever terms it agreed

to would be less costly than a prolonged

legal battle. On the other hand, having

Print-Rite’s name struck from the list of

respondents weakens Lexmark’s chances of

winning an exclusion order.

Note: STOP PRESS! The Ninestar and

Lexmark case has since been settled. Please

see article 'Ninestar settles federal case

with Lexmark' on Page **.

Page 9: issue11en1102

Industry UpdatesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 7

Static Control asks Court to reconsider antritrust claims against Lexmark

S tatic Control Components Inc. is

urging the Sixth Circuit to rule that a

federal judge grossly underestimated

potential damages and used a faulty pleading

standard to dismiss antitrust counterclaims in

Lexmark International Inc.'s printer cartridge

patent infringement suit.

According to the Law360 website, Static

Control Components (SCC) has filed a brief

with the U.S. Court of Appeal for the Sixth

Circuit, asking the court to reconsider Judge

Gregory F. Van Tatenhove’s 2009 dismissal of

SCC’s counterclaims against Lexmark under

the Sherman Antitrust Act. The non-OEM

supplies giant is also asking the court to rule

that Judge Van Tatenhove underestimated

potential damages when he set a $250,000

injunction bond before trial.

SCC claims that by failing to accept the

allegations as true and make reasonable

i n f e r e n c e s i n S C C ’ s f a v o r, J u d g e Va n

Tatenhove failed to follow the correct legal

s tandard when he dismissed the f i r m’s

Sherman Act counterclaims. SCC had claimed

that Lexmark’s Prebate/Return Program

violated the Sherman and Lanham acts.

Judge Van Tatenhove set a $250,000 bond

upon an injunction order that barred SCC

from making chips for L exmark Retur n

Program cartridges during the dispute to

protect SCC in the event the court should

ultimately rule against Lexmark. SCC had

calculated that the injunction would cause

it to lose nearly $17.5 million. The firm now

says that the judge should have accepted

its calculations, absent any rebuttal from

Lexmark.

The Lexmark v. Static Control Components

c a s e d a t e s b a c k t o D e c e m b e r 2 0 0 2 .

Ultimately, in 2009, Judge Tatenhove ruled

that Lexmark lost its patent rights after the

first sale of its Return Program cartridges in

the United States regardless of the conditions

it set prior to the sale. The ruling opened

up Lexmark Return Program cartridges to

remanufacturing.

Both L exmark and S ta t i c S CC a lmost

immediately filed appeals. Lexmark has yet

to file its appeal brief. However, in October

2010, Lexmark was denied a retrial.

Canon and Ninestar in settlement talks

Static Control receives ISO certifications

A ccording to a recent filing in the U.S. International Trade

Commission’s (ITC’s) EDIS database, a repository for

documents filed in relation to ITC investigations, Canon is in

settlement talks with all the Ninestar-affiliated companies and distributors

named in Canon’s toner cartridge patent-infringement complaint before

the ITC. Although there is no word yet on the outcome of these talks, the

complainants and respondents apparently met for their second settlement

conference on December 15 at Canon’s headquarters in Tokyo.

It makes sense to us that Ninestar would want to settle. Ninestar spent

years in expensive litigation with Epson over an inkjet cartridge patent-

infringement complaint and in the end was ordered to pay millions

of dollars in fines and penalties to the OEM. Canon may wish to avoid

expensive litigation as well. Or Canon’s goal may be to pursue the matter

in hopes of being awarded an exclusion order from the ITC and damages

in federal court. Recycling Times will report more on the ITC investigation

as details become available.

S tatic Control recently received ISO (International Organization of

Standardization) certification, marking an important milestone in the

company’s continual efforts to improve quality and environmental

stewardship.

The ISO 9001 certification for quality standards and ISO 14001 certification

for environmental standards are valid until October 2013.

Static Control is the world’s largest manufacturer and distributor of

imaging components and supplies for the global laser and ink jet cartridge

remanufacturing industry. The company designs, develops and manufactures

in-house more than 9,000 different component parts and offers a full product

catalogue of more than 14,000 parts.

Another piece of good news came that Static Control received top

international honors as the “Most Trusted Company” and the industry’s “Quality

Leader” during NCN Imaging Solution award ceremonies in New Delhi, India.

The award ceremony drew attendees from around the world representing

the printer cartridge remanufacturing industry, including resellers, dealers and

IT executives.

Page 10: issue11en1102

Industry UpdatesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn8

ITC issues general exclusion order for certain inkjet supplies

O n January 11, 2011, the International

Trade Commission publ ished

a notice that it issued a general

exclusion order, a cease and desist order, and

terminated the Investigation in certain inkjet ink

supplies and components thereof.

By way of background, Hewlett-Packard Co.

was the Complainant in this investigation..

Comptree Ink, InkPlusToner.com, SmartOne

Services LLC, and Zhuhai Gree Magneto-

Electric Co., Ltd. have been terminated from the

Investigation due to settlement agreements or

consent orders.

The following remaining seven Respondents

(collectively, “the defaulting respondents”) failed to

answer the complaint and were found in default:

•Zhuhai National Resources & Jingjie

Imaging Products Co., Ltd. of China

•Mipo International Ltd. of Hong Kong

•Mextec Group Inc. d/b/a Mipo America

Ltd. of Miami, Florida

•Shanghai Angel Printer Supplies Co. Ltd.

of China

•Shenzhen Print Media Co., Ltd. of China

•Tatrix International of China

•Ourway Image Co., Ltd. of China

On August 30, 2010, ALJ Essex granted

HP’s motion for summar y determination

that a domestic industry exists and that the

defaulting respondents

v i o l a t e d s e c t i o n 3 3 7

with respect to claims 6

and 9 of U.S. patent no.

6,089,687 ( ’687 patent)

and claims 1, 5, and 6 of

U.S. patent no. 6,264,301

( ’ 3 0 1 p a t e n t ) . A L J

Essex further provided

recommendations as to a

remedy, should a violation

ult imately be found by

the Commission.

After reviewing the relevant portions of the

record, the Commission determined to follow

the recommendations of ALJ Essex and issued

a general exclusion order with respect to

claims 6 and 9 of the ’687 patent and claims

1, 5, and 6 of the ’301 patent, and a cease and

desist order against Mextec Group Inc. with

respect to the same claims.

Page 11: issue11en1102

Industry UpdatesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 9

FG expands to Brazil with DMZ Global Connection

F uture Graphics (FG) has announced

its collaboration with DMZ Global

Connection to advance the visibility of its

brands in the territory of Brazil.

Based in Sao Paulo, DMZ Global Connection

will act as a commercial representative for direct

FG sales to Brazilian companies with importing

capabilities.

Daniel Mazzeu, president and CEO, DMZ

Global Connection, and a longtime veteran

of the imaging supplies industry in Brazil, will

help communicate the value proposition of FG

products, including MK Imaging toner and OPCs

and Kaleidochrome genuine CPT color toner and

OPCs.

“I’m proud to be representing the MK Imaging

and Kaleidochrome brands and helping to

establish markets in Brazil for these exceptional

products,” said Mazzeu. “I have visited the

Future Graphics corporate headquarters in San

Fernando, California, and I was very impressed

with their technical capabilities – particularly

their chemical color toner capabilities – and clear

commitment to excellence.” Manny Matamoros,

director, international sales, Future Graphics, said

that he was pleased with the partnership with

DMZ Global Connection.

“We know that we have unparalleled technical

expertise and some of the highest quality

products in the industry,” said Matamoros.

“The message we sometimes have difficulty

communicating globally, however, is that we

develop and qualify all the critical components

of a cartridge to function together as a system.

We call this ‘Comprehensive System Solutions’. I

believe that Daniel’s experience and knowledge

of this industry will be key in helping us effectively

communicate this very important message.”

TWU, based in Sao Paulo, and Dinnor, based

in Recife, will continue to be authorized Future

Graphics distributors with available stock in-

country and technical support services on offer

for Brazilian remanufacturers and resellers.

HP’s inkjet cartridge investigations before the ITC – updates337-TA-730

On January 6, 2011, Mipo International Ltd. and

Shenzhen Print Media Co., Ltd. were terminated

as respondents in HP’s inkjet cartridge patent-

infringement complaint before the ITC (investigation

number 337-TA-730). HP requested that the ITC

drop its investigation of the two companies in the

complaint of December 22, and Judge Theodore

R. Essex has now officially granted the motion to

terminate

HP brought this particular complaint before the

ITC in June 2010. The original respondents included:

Mipo International Ltd. of Hong Kong; Mextec

Group Inc. d/b/a Mipo America Ltd., of Miami, FL;

Shanghai Angel Printer Supplies Co. Ltd., of China;

Shenzhen Print Media Co., Ltd., of China; Zhuhai

National Resources & Jingjie Imaging Products Co.,

Ltd., of China; Tatrix International, of China and

Ourway Image Co., Ltd., of China.

HP accused the respondents of violating U.S.

patent numbers 6,959,985 and 7,104,630, both

entitled , “Printing Fluid-Container,” and which cover

intellectual property related to off-axis individual ink

tanks, specifically HP’s 02 series tanks.

Both investigations relate to HP 02 ink tanks,

although different patents are named in each. In

investigation number 337-TA-691, in which HP was

awarded an exclusion order, HP claimed that U.S.

patent numbers 6,959,985, 7,104,630, 6,089,687, and

6,264,301 were infringed, and the judge in the matter

found that the respondents infringed certain claims

related to the ‘687 patent and the ‘301 patent. In the

current investigation, 337-TA-730, HP claims that the

respondents violated U.S. patent numbers 6,959,985

and 7,104,630.

337-TA-723

There have also been some developments in

an HP-initiated inkjet cartridge and printhead

investigation before the ITC (investigation number

337-TA-723), which was filed in May 2010. The

respondents in this complaint include: MicroJet

Technology Co., Ltd. of Taiwan; Asia Pacific

Microsystems, Inc. of Taiwan; Mipo International Ltd.

of Hong Kong; Mipo Science & Technology Co., Ltd.

of China; Mextec d/b/a Mipo America Ltd. of Miami,

FL; Sino Time Technologies, Inc. d/b/a All Colors of

Miami, FL; PTC Holdings Limited of Hong Kong.

The respondents are accused of violating U.S.

patent numbers 6,234,598, 6,309,053, 6,398,347,

6,412,917, 6,481,817, and 6,402,279, which cover

technology used in various HP integrated inkjet

cartridges including the HP 21, 22, 27, 28, 54, 56, 57,

58, and 59.

In November, HP settled with Mipo and SinoTime,

and the two firms were terminated from the

investigation.

The trial in HP’s ink tank investigation (337-TA-

730) is set to begin on April 25, 2011, with the initial

determination by August 5, 2011 and a target date

for the completion of the investigation on December

5, 2011. In the integrated inkjet cartridge matter

(337-TA-723), a trial date is currently set for March

14, 2011, with an initial determination anticipated

on June 24, 2011, and a completion date of October

2011.

Page 12: issue11en1102

Industry UpdatesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn10

Clover acquires Pinpoint LLC

C lover Hold ings has announced

the acquisition of Pinpoint LLC, a

manufacturer of compatible postage ink

cartridges and ribbons.

Pinpoint LLC, based in Redmond, Washington,

manufactures compatible cartridges for Pitney

Bowes, NeoPost and Hassler postage machines, and

has a global distribution network of sales partners.

Clover has been a distributor and sales partner for

Pinpoint in North America for around ten years, and

the acquisition is referred to by Clover as a “natural

evolution of a very long, well-tested relationship”.

In taking over Pinpoint, Clover has obtained all IP

rights, engineering, manufacturing, marketing and

sales infrastructure for the company and its products.

“This key acquisition enables Clover and its

subsidiaries to offer high quality, high value postage

supplies to companies in every channel,” said Eric

Martin, President of North America Sales for Clover.

“It fills an enormous void in the marketplace. Our

dealers’ customers using postage machines are

screaming for a more affordable solution.”

Postage supplies are expected to reach over a billion

dollars in sales next year, and are used by businesses as

well as marketing firms, and mail houses.

This is the latest in a series of acquisitions from

Clover, which has recently included Depot America

and ERS.

Memjet partners to launch printers in three markets

M emjet has announced it will

partner with three different

companies to launch printers in

China, India and Taiwan.

China

Lenovo will introduce the world’s fastest color

office printing technology in China under a

partnership with Memjet. The Memjet technology

is twice the speed of the nearest competing color

printer in its class and represents the most significant

printing industry advancement in 25 years.

“Printing is an important strategic area of growth

for Lenovo, and the partnership with Memjet will

provide us superior color printing technologies to

serve our customers and more aggressively compete

for new business,” said Chen Xudong, vice president

and GM of Lenovo China Region.

“Lenovo’s strong product portfolio, established

record of success and incredible global brand,

combined with our revolutionary color printing

technologies, can completely transform the office

printing market in China,” said Len Lauer, president

and CEO for Memjet.

India

WeP Peripherals Ltd., one of India’s largest

employee-owned companies, and Memjet are

joining forces to bring the world’s fastest color office

printers to India. This WeP printer, which is powered

by Memjet’s breakthrough technologies, prints up

to 60 pages per minute, making it the fastest color

printer available in the country and the world.

“We are delighted to bring multiple benefits of

quality color, speed and affordability to our customer

base,” said Ram N. Agarwal, Managing Director and

CEO of WeP. “The breakthrough Memjet technology

truly is a game-changer and aligns with our customer

focus to provide products developed with the best

technologies at affordable prices. With this we also

strengthen our printer product offering.”

WeP is a pioneer and the largest player in Managed

Print Solutions (MPS) in India. It has built a vast

geographical reach in India to offer comprehensive

print solutions to Enterprise as well as the SME

segment.

Lauer said, “WeP is an innovative company noted

for its focus on its customers. We believe WeP’s

design, development, manufacturing and service

expertise, combined with our robust technology, will

significantly benefit their customers.”

Taiwan

Kpowerscience Co. Ltd. announced plans to bring

to the Taiwanese market high-speed color printers

powered by Memjet technologies. The “WinJet” –

manufactured by Kpowerscience – is set for release

in April.

Leveraging Memjet color printing technologies,

Kpowerscience has developed the WinJet as a new

fanfold color printer designed for vertical markets,

including healthcare and government. The WinJet

will be sold through Kpowerscience’s system

integrators.

“Memjet represents an entirely new category

of technology that makes possible high-quality

color printing at never-before seen speeds

and affordability,” said K.C. Yang, CEO of

Kpowerscience. “Our slogan is ‘Speed Does

Matter’, so integrating Memjet technology is a

natural progression for our products and our

business, enabling Kpowerscience to better serve

customers with access to cost-effective high-speed

color printing.”

Kpowerscience’s WinJet prints fanfold up to 75

pages per minute (ppm), and prints sheet-fed

pages at 60 ppm. Kpowerscience today primarily

manufactures and markets monochrome laser

printer and color inkjet printer solutions to

customers in Taiwan, China, Korea, Europe and the

US.

“We’re very pleased to partner with Kpowerscience

to bring unique models of remarkably fast and

affordable color printers to customers in Taiwan,”

said Lauer. “Kpowerscience has a very strong history

of innovation and service to their customers. It is an

attractive and capable partner for Memjet.”

Page 13: issue11en1102
Page 14: issue11en1102

Product ReleaseRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn12

O CP´s Research & Development

department has recommended

the already known set of inks

for Dell series 11 cartridges to also be used in

Lexmark No. 41 and 43 cartridge series.

To ensure the best printing results and

brilliant colours OCP just uses the best raw

materials available because this Lexmark

cartridges are the first using pigment inks

not only in the black but also in the colour

cartridges.

The Lexmark No. 41 and 43 cartridges are

used in the P350, X4850, X4875 series, the

X4950, X4975 series, the X6570, X6575 series,

the X7550, X7675 series, the X9350, X9575

series and Z1520 printers.

A complete l ist of suitable inks for the

Lexmark No. 41 and 43 cartridge series is

shown below:

H P introduced the CM1415 MFP

and CP1525 color printers in late

2010. After just a few months,

Static Control has released toner, chips and

components needed to remanufacture these

profitable cartridges.

Toner products

HP-1515-40B-C

HP-1515-40B-MA

HP-1515-40B-Y

HP-1515-55B-K

Chip products

Sta t i c Contro l cus tomers can choose

between dedicated and universal chips for

cyan, magenta, yellow and black cartridges

as well as for standard and the following

introductory cartridges:

HP-1415CP-C

HP-1415CP-CS

(for introductory cyan cartridges)

HP-1415CP-MA

HP-1415CP-MAS

(for introductory magenta cartridges)

HP-1415CP-Y

HP-1415CP-YS

(for introductory yellow cartridges)

HP-1415CP-K

HP-1415CP-KS

(for introductory black cartridges)

HP-U27CHIP-C

HP-U27CHIP-MA

HP-U27CHIP-Y

HP-U27CHIP-K

In addition customers can purchase OPC

Drums (the DRHP2025-2, which comes in

package quantities of singles, five and 50), wiper

blades (HP2025BLADE-10), seals (HP26RISEAL)

and tools (HP1515DBSPACER).

The doctor blade spacer tool, sold in packs of

two, is used to set the proper placement of the

OEM doctor blade.

HP introduced the new printer models in

September of 2010, with 30,000 page-per-month

duty cycles. The printers ship with introductory

cartridges of 750-page yields and replacement

cartridges with yields of 2,000 pages for black

and white and 1,300 pages for color. Each

cartridge requires its own chip to function

properly.

OCP inks for Lexmark 41 & 43 cartridges

HP CM1415 MFP and CP1525 cartridges from Static Control

• Contact OCP Tel: +49-2324-92070Email: [email protected] Website: www.ocp.de

Printer OEM cartridge Color / Type OCP Ink(s)

P350

18Y0141E (41)

Cyan Pigment CP 214

X4850 Magenta Pigment MP 214

X4875 series Yellow Pigment YP 214

X4950

18Y0341E (41A)

Cyan Pigment CP 214

X4975 series Magenta Pigment MP 214

X6570 Yellow Pigment YP 214

X6575 series

18Y0143E (43)

Cyan Pigment CP 214

X7550 Magenta Pigment MP 214

X7675 series Yellow Pigment YP 214

X9350

18YX143E (43XL)

Cyan Pigment CP 214

X9575 series Magenta Pigment MP 214

Z1520 Yellow Pigment YP 214

Page 15: issue11en1102

Product ReleaseRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 13

I nternational Laser Group (ILG) has

released OEM alternative color cartridges

for the HP color printer CP4025 and

CP4525 series. ILG believes it is the first-to-market

with the following color alternatives for HP color

printer series: the compatible cartridge CE260A

(black) with 8,500 pages yield, compatibles

CE261A (cyan), CE262A (yellow), and CE263A

(magenta) with 11,000 page yield.

The HP series printers are designed to produce

superb color quality and crisp text for the busy

printing environment offering 1,200 by 1,200 dpi

and 35 page/min. The ILG's compatible CE260

series offers the same outstanding print sharpness

and vivid color output that matches OEM in

quality.

These color additions bring ILG’s OEM

alternative color cartridge SKU count to nearly

250, with nearly 55 per cent of ILG's entire

product line being color. ILG has focused heavily

on enhanced color manufacturing technologies

such as the addition of the Turbo Cleaning Blade

(TCB) and the Leak-Guard seal to ensure the

highest quality satisfaction rate possible the

industry.

ILG also develops TCB Technology utilizing

its proprietary Turbo Cleaning Blade in its

color toner cartridge line. ILG’s precision

Turbo Cleaning Blade is designed to improve

the cleaning of excess toner build-up from the

photo-sensitive receptor drum, maintaining the

consistency of color print quality from beginning

to end of cartridge life. This advanced technology

prevents streaking, lines and other color

print inconsistencies that have affected many

compatible cartridges.

The cleaning blade is an integral component to

the cartridge manufacturing process, but with its

TCB, ILG can now address many challenges to

OEM alternative products.

"ILG is the only company to utilize TCB

Technology in color cartridges. We are the

technology leader and set a higher performance

standard in the OEM alternative market. Our

manufacturing process has now gone one step

further. We are now truly a ‘Mirror-Image’ to the

OEM cartridge," said Joe Shulman, V.P. of client

relations.

S h a n g h a i O r i n k I n f o t e c h

I n t e r n a t i o n a l a n n o u n c e s t h e

launch of color toner cartridges

for Xerox 6121 series of machines. See the

following table for match information.

For further information, please turn to Orink

sales representatives.

About Orink

Shanghai Orink Infotech International has

two manufacturing bases in South China and

East China. Orink also has several sections in

locations around the world. Orink supplies a

wide range of ink cartridges, toner cartridges,

bulk inks and refills, ribbons, and related

consumables.

ILG releases HP CP4025/CP4525 printer cartridges

Orink delivers color toner cartridge for Xerox 6121

• Contact ILGTel: +1 800-937-2880Website: www.ilglaser.com

Model No. For use in Color OEM NO. Yields (pages)

LX6121BK

Xerox 6121

(with chip)

BK 106R01469 2600

LX6121C Cyan 106R01466 2600

LX6121M Magenta 106R01467 2600

LX6121Y Yellow 106R01468 2600

Page 16: issue11en1102

Product ReleaseRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn14

T o ensure the best printing results and brilliant colours

OCP just uses the best raw materials available because this

Lexmark cartridges are the first using pigment inks not only

in the black but also in the colour cartridges.

The Lexmark No. 41 and 43 cartridges are used in the P350, X4850,

X4875 series, the X4950, X4975 series, the X6570, X6575 series, the

X7550, X7675 series, the X9350, X9575 series and Z1520 printers.

A complete list of suitable inks for the Lexmark No. 41 and 43 cartridge

series is shown below:

According to the company, the following firmware has been tested:

SCX4300_V1.21

SCX-4300_V1.22

SCX-4300_V1.23

SCX4600_V2.01.00.93

SCX4600_V1.01.00.99

ML-1910/ML-1910_V1.xx.00.77

ML1910_V1.01.00.82

ML-1910/ML1910_V1.01.00.83

ML1640_V1.01.00.96

ML2240_V1.01.00.96

ML2520_V1.01.00.54

ML2520_V1.01.00.84

SCX-4623FN_V2.xx.00.96

SCX3200_V3.xx.01.07

SCX4623F_V2.xx.00.98

SCX4824_V1.01.00.30

SCX4824_V1.01.94.36

SCX4828_V1.01.00.31

Xerox wc3210_v95

ML-1660_V1.xx.00.34

CLP-315 V1.01.11.62

CLP-310/315V1.29.01.64

Xerox Phaser 3160 v1.01.00.62

Xerox 3140 V1.50.00.73

For more information, please contact Hi & Bestech Company, please e-mail:

[email protected] or visit www.tonerchips.com for more information.

F aroudja Toner has released color toner in bags for the

Dell 3110. Ten-kilogram (22 pound) bags are sold for

black, cyan, yellow and magenta and can be purchased

individually or in multiple quantities. Faroudja offers bulk toner for

the Dell 3110

“We’ve had the bottles for a while, but more and more customers

are going with bulk, as that gets you the best savings” explained

Marketing Director Tim Farrell. “This Dell 3110 toner is, we feel, of

outstanding quality and works across a broad range of engines: Dell

3110, Dell 3115, Dell 3130 and more.”

The Dell 3110 cartridge, in addition to toner, requires carrier,

which Faroudja supplies separately in one-kilogram bags and ten-

kilogram bags. Each cartridge has a smartchip, also available from

Faroudja.

Faroudja Toner also released toner and smartchips for the

Samsung SCX 6345. The toner is available both in bottles and ten-

kilogram (22 pound) bags.

“It’s true that we are in a deep recession. On the other hand,

people still need to print. Samsung color and black cartridges have

been popular, and we believe the Samsung SCX 6345 will present a

good opportunity for rechargers” explained President Phil Faroudja.

“I believe we are first-to-market on the chips” he added.

Faroudja Toner additionally stocks toner for Hewlett-Packard,

Brother, Dell and Okidata and color toner for Hewlett-Packard,

Okidata, Xerox Phaser. It also supplies a wide range of parts and

recharging tools.

Hi & Bestech Samsung/Xerox chips work on newest firmware

Faroudja offers toner for Dell 3110 and Samsung SCX 6345

Page 17: issue11en1102
Page 18: issue11en1102

OEM NewsRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn16

E pson has added new models to its

Stylus inkjet line for business users.

The company said that the Stylus

Office B42WD systems would target small

and medium-sized business (SMB) users and

would promise far lower printing costs than

conventional laser office printers.

The inkjet systems will sport built-in support

for both Wi-Fi and Ethernet networking

connections and will support connections from

multiple users. Carrying a capacity of up to 250

sheets of paper, the B42WD prints up to 15

black and 7.1 color pagers of what the company

calls "business quality" print. The company plans

to launch the B42WD on

1 February. Retail pricing

starts at £99.99.

B e s i d e s , E p s o n

America, Inc. introduced

the Epson WorkForce

840 all-in-one and the

Epson WorkForce 60

pr in te r, the Wor ld ’ s

fastest automatic double-

sided printing solutions

for high print volume

small offices and micro

businesses.

“The WorkForce 840 and Workforce 60 models

were developed with the business user in mind,

and expands Epson’s already robust line of

business inkjet printers and all-in-ones,” said

Rodrigo Catalan, product manager, Business Ink

Jets, Epson America, Inc.

“We understand that small and home-based

offices with high print volume needs require

a fast, reliable, and easy-to-operate printing

solution that is cost-effective and produces top-

quality output, and these models deliver on all

fronts.”

The Epson WorkForce 840 ($299.99) will be

available in January through major computer,

office and electronic superstores, a variety

of retail stores nationwide, mail order, PC

manufacturers, the internet, and the Epson

Store, www.epsonstore.com. The Epson

WorkForce 60 ($129.99) will be available in

January through the internet and Epson’s own

retail site.

C anon Inc. has said it will buy back

more of its shares this year if the

price falls, in keeping with a strategy

of having treasury stock on hand in case an

attractive acquisition target comes along.

It will build a new cartridge plant in Europe,

which it plans to start work on this year. The

move is part of a strategy to produce and recycle

cartridges closer to the end user to save on fuel

and other distribution costs. The new plant

will boost its sales force to more than 10,000 as

quickly as possible from the current 3,000, to

take advantage of the region's rapid economic

growth.

Canon already has a similar plant in Virginia

to serve the U.S. market, but Fujio Mitarai,

Chairman and CEO of Canon Inc. said cartridges

for Asia would continue to be produced in

Japan. The company is currently seeking real

estate for the European plant, but has not

decided on a particular country, he said.

Mitarai said the company's investment in sales

operations needs to focus on China, Asia and

developing countries, but added that Canon was

having difficulty finding sales staff in China.

Canon already holds about 100 million of its

own 1.3 billion shares and adding to this only

makes financial sense, "looking at interest

rates rather than keeping

money in a bank, it is more

profitable to buy back

shares so that you don't

have to pay dividends."

Asked about speci f ic

plans for the financial year

that began in January, he

declined to give a target

percentage.

Canon executives set

the specif ics of a f ive-

year corporate strategy earlier this month and

Mitarai said capital investment would be at least

a trillion yen over the five-year period, at a pace

of about 200 billion to 300 billion yen annually.

"Our stake may fall in percentage terms, but

we don't mind. Being a shareholder is not the

point. The point is joint development," Mitarai

said.

Canon to build a new toner cartridge plant in Europe

Epson introduces new printers for SMBs

▲ Epson WorkForce 840

Page 19: issue11en1102

OEM NewsRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 17

C anon U.S.A. Inc. announced the

launch of five new PIXMA Office

printers, four of which have the

ability to print, copy, scan and fax while the

remaining printer has 13" x 19" printing

capabilities.

The Canon PIXMA MX882, MX420 and

MX410 Wireless Office All-In-One (AIO)

printers help make daily office tasks more

convenient by printing from almost anywhere.

Each of the new Canon PIXMA Office printers

comes equipped with superb technology such

as auto document fix which simultaneously

helps deliver easy-to-view scan results for easy

sharing and repurposing while sharpening

and blackening document text to increase

readability. Helping to reduce overall paper

consumption is the Easy-WebPrint EX software

which helps make printing documents from

the internet amazingly simple.

The estimated selling price of the PIXMA

MX882 Wire less Of f i ce AIO pr inter i s

US$199.99, the PIXMA MX420 Wireless Office

AIO printer is US$149.99.

Available at an estimated selling price of

US$99.99, The PIXMA MX410 Wireless Office

AIO printer's feature set help make this printer

the ideal choice for the home office worker

interested in an easy to use product at an

affordable price.

The Canon PIXMA MX360 Office AIO printer

is perfect for the home office worker who does

not necessarily need a wireless compatible

machine. This four-in-one printer carries an

estimated selling price of US$79.99 with a

competitive feature set.

With an estimated selling price of US$199.99, the

PIXMA iX6520 Inkjet Business Printer is a smart

addition to any home office or emerging business.

E pson America has introduced its most

advanced 13-inch printer to date – the

Epson Stylus Photo R3000.

Designed for professional photographers and

fine artists, the Epson Stylus Photo R3000 draws

from the advanced technology of the Epson

Stylus Pro-series printers to deliver gallery-quality

black-and-white output and vivid color prints.

This printer also includes new features such as

high-capacity individual ink cartridges, advanced

media handling to support a wide range of paper

types, and Ethernet and wireless-N connectivity.

Featuring Epson UltraChrome K3 with Vivid

Magenta ink technology and an advanced

MicroPiezo AMC print head, the Epson Stylus

Photo R3000 produces exhibition quality prints on

a wide variety of glossy, matte and fine art papers

up to 13-inches wide using advanced media

handling capabilities. Its innovative pigment ink

set delivers an extremely wide color gamut with

more dramatic blues and violets, while AccuPhoto

HD2 image technology provides smoother color

transitions and better highlight and shadow detail.

"The Epson Stylus Photo R3000 represents the

next generation of 13-inch professional printers

with its advanced features and design," said

Richard Day, senior product manager, Professional

Imaging, Epson America.

The Epson Stylus Photo R3000 will be available

in March 2011 through authorized resellers for

$849. The printer is supported by a one-year

whole-unit exchange limited warranty plan and

specialized technical support staff.

K onica Minolta announced its plans to

capture up to 25% share of the Indian

printing market by the year-end.

The company has been supplying printing

equipment, including printers and photo-copiers,

since 1982 in India through distributors, has recently

set up a wholly-owned subsidiary in the country.

"Through our subsidiary, we are setting a direct

presence into the Indian printing market and currently

have about five per cent market share here," Konica

Minolta Business Solutions India Managing Director

Tadahiko Sumitamo told reporters.

He said the company will open offices across India

and enhance its distribution channel during the year

as part of the strategy to strengthen its presence in

the country.

Dominated by companies like Xerox and Canon,

India's printing market is estimated to be around

four lakh units in volume terms.

"In rest of the world, we normally have a market

share of 20-25%. So we have the same target for India

by the end of this year," Konica Minolta Business

Technologies Director and General Manager Jun

Haraguchi said.

The company also launched a range of printers

under its 'Bizhub' brand and said it has plans to

launch more products targeting businesses and

individuals.

Canon U.S.A. launches five PIXMA office printers

Epson introduces Stylus Photo R3000

Konica Minolta eyes 25% share of Indian printing market 2011

Page 20: issue11en1102

OEM NewsRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn18

D ell entered into the printer vertical in

India by introducing a comprehensive

range of printing devices for home

offices, small and medium businesses and

workgroups.

Dell’s single and multifunction printer lineup

is engineered to reduce total cost of print by

providing increased product reliability with

comprehensive warranty and maintenance

coverage. The range of printers being launched

include the 1250C, the smallest single-function

A4 color laser-class printer and a host of

monochrome printers including the multifunction

1133 and single-function printers - 2230d, 1130,

1130n, 2330d, 2330dn.

"With the launch of these printers in India, we

have added one more dimension to our portfolio

and now offer more comprehensive solutions to

our customers," Dell India Director Marketing,

Consumer, Small and Medium Business (CSMB),

P Krishnakumar said.

Commenting on the distribution strategy for the

newly launched printer line, Sanjay Yadav, Country

Head Retail, Dell India, said, “as we continue to

empower our channel for greater profitability, we

believe that the addition of

printers to our portfolio, and

the fact they will primarily be

available through the channel,

will add significant value to

our partners’ businesses. Our

channel focus is based on the

premise of making technology

m o r e a c c e s s i b l e t o o u r

customers and this will increase

the ability of our channel

partners to offer total solutions to their customers.”

The range will be available across the country by

the month-end. There will be service centers in

16 cities in India.

According to the company, the printers, priced

between Rs 6,500 and Rs 30,000, will be wholly

imported and available through channel partners.

C anon India and Océ announced that

they will join forces in India with the

aim of becoming the number one in

the professional and graphics printing industry.

Canon will sell, distribute and service products

by Océ (headquartered in the Netherlands)

in the areas of production printing, wide

format printing, signage printing and business

services. Following this announcement, Canon

India will position itself as the undisputed

leader in professional and display graphics

printing domain.

Canon currently holds an approximately 90%

stake in Océ and Canon India expects joining

forces with Océ will generate Rs 100 crore

revenue in this domain in 2011.

“Canon has grown exponentially in the year

2010,” said Mr. Kensaku Konishi, President &

CEO, Canon India. “This move enhances our

strategy and positions us to become technology

leaders, offering greater value products and

services to customers and partners of both our

companies. With this move, we will change the

dynamics of competition in the industry and

that will also benefit customers in terms of cost

and propositions.”

Canon registered 50% growth in the year

2010 with revenues of Rs 1260 crore and is

expected to generate revenues of 1 billion US$

by 2015”.

Going forward, Canon India will be handling

the Océ business portfolio and will be the

single interface across a range of products

targeting multiple segments including Offset

printing, transaction printing, bill printing,

signage printing, Photo arts printing, CAD and

GIS printing. Currently Canon has 19 products

in i t s pro fess iona l pr in t ing

portfolio and together with Océ

the portfolio will increase to 70

product offerings. The alliance

will offer customers the largest

portfolio in the professional

printing space.

Mr. Wil Snijders, Vice President

Emerg ing Markets & Direct

Export at Océ, added, “In the

world of printing, there is no

bigger or more exciting growth

opportunity than India. I am

looking forward to expansion in

Océ’s business now as Océ has

joined forces with Canon”.

Dell enters Indian printer market with launch of printer range

Canon takes over Océ operations in India

▲ Sanjay Yadav, Country Head – Retail and Distrution and P Krishnakumar, Director, Marketing – CSMB (right) unveiling

the printers at the launch event in Mumbai

Page 21: issue11en1102
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FeaturesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn20

1. Mobile printingAs smar t phones , the ipad and t ab le t s become

more popular; people can do more and more of their

sur f ing almost at anytime, anywhere. In response,

printer manufacturers have started building printers to

accommodate the need for printing anytime anywhere as

well. ePrint, AirPrint and other features such as printing

via applications are coming out in quick succession.

ePrint cloud printing platformePrint is the most advanced printing technology and

was the biggest surprise for 2010. As more and more

consumers go online with their phones and other

gadgets, printer makers want to take a share in this

group of people’s printing. PictBridge got the ball

rolling on mobile printing back in 2003, but no one

really wants to physically connect a phone or tablet to

a printer. Bluetooth has helped bridge the wireless gap

by shuttling pixels from phone to printer. Polaroid’s

pocketable PoGo printer, for example, allows you to

print directly from a Bluetooth phone or digital camera,

and runs on batteries so you can quite literally print

from anywhere. HP’s ePrint was also born to meet this

need.

This works with a staggering number of its existing

networked printers, and allows users to print directly

from an iPhone, iPod or iPad. On November 4 2010 HP

released its ePrint platform in Beijing and announced its

‘ePrint, easier communication’ marketing strategy. We

saw ten models that enable ePrint, covering machines

for family use, business and professionals. This platform

allows users to print from any device to a web-enabled

printer using email. Each printer gets its own unique

emai l address and designated users can use their

smartphone, tablet or laptop to print remotely without

using drivers.

The cloud-based platform al lows for several new

things, including storing files in the cloud and printing

them when necessary. Publishers can customize print

apps and schedule content delivery to printers and

printing can be managed from the HP ePrintCenter, an

online hub.

Since cloud printing is st i l l far from mature, the

Ease of use: printing technology trendsAfter so many years of development, printing technolog y has grown to a relatively mature stage, with few ground-breaking technologies coming out in recent years. However, as the customer experience is getting more and more attention, printer vendors are also going toward people-oriented technolog y. Mobile printing (including cloud printing, apps and AirPrint) is catching on with the promotion of convenience. Handy features such as one-touch, smart install are obviously highly appreciated by people who don’t want to handle complicated drives or even simple editing of photos and other documents. Green credentials are another important feature for the printer manufacturers. The operation of printers is likely to become simpler and easier and will definitely be the trend driving R&D efforts.

Page 23: issue11en1102

FeaturesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 21

pr in t ing speed and pr in t ing qua l i t y l eaves room

for improvement and infor mat ion secur i ty is a lso

challenged. Despite these doubts, cloud printing is likely

to flourish.

For now, ePrint has been applied only inkjet printers,

not laser printers. Industry insiders have speculated that

HP has empowered its inkjet printer in order to recover

its lost ground in the inkjet printer market. In 2010,

HP conceded 8% of the Chinese inkjet printer market

while Canon enjoyed 8% growth over the previous year.

In March 2010, Canon announced that it expected to

exceed HP in the inkjet printer market segment and

become the number one inkjet printer vendor in China.

Apps printing‘App’ is short for application. Through various kinds of

apps, you can print directly from the printer. A handful

of companies are taking the next logical step from

allowing you to print from memory cards and instead

allowing you to print from the Web.

HP’s ePrint line, for instance, lets you print coupons,

recipes, greetings cards and more directly through

the printer as if it were a kiosk, with no phone or PC

needed. The company will take this even further this

coming year with the eStation C510, which actually

includes a 7-inch breakaway Android tablet with full Web

browsing, weather, e-mail access, e-books and more.

AirPrintIf you would rather not use an app, the AirPrint feature

in Apple’s recently released iOS 4.2 upgrade will also

work natively with ten HP printers. Other third-party

apps exist as workarounds to print to networked printers

just like a PC would, such as PrintCentral for iOS and

PrinterShare for Android.

2. Instamatic printingMobile printing aims to lift geographical restrictions

to printing. Another way to ‘ease the consumer in’ is

instamatic printing. With regard to cameras, we are all

familiar with point-and-shoot cameras, also known as

instamatic cameras. Judging from several features by

Samsung and HP, ‘instamatic’ will also become popular

in the printer market.

Samsung: one-touchLet’s say if you want to print a very interesting web

page, how will you do it? Firstly, you need to press the

‘Print Screen’ key on your keyboard. Then, you need

to process your image with software. If you don’t know

how to use sof tware, printing the screen is almost

impossible.

With Samsung’s One Touch Printing feature, you can

conveniently locate the Print Screen button on the

printer control panel and print the contents from your

screen, quickly and easily. Just one touch is all that it

takes. With one click, there’s no more extra editing or

cropping of unwanted content-clutter from original web

pages or documents. Hold the button for more than

two seconds and it prints the activated window on your

screen.

The One Touch feature is also applied to many other

functions, including one touch copying, one touch

scanning and one touch eco print…

Every key on the keyboard has a specific function. This

is very useful for users.

HP Smart InstallIt is a headache for printer users to install drives,

especially when the users don’t have a drive in their

computers and they want to search a drive on the

▲ Samsung ML-1911

Page 24: issue11en1102

FeaturesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn22

internet it takes a long time. Even if users download the

drive and install it, it may not work. The Smart drive by

HP solves this problem. If the printer drive disk is not

available and the user cannot access the internet, the

user can connect the computer and the printer and the

drive for the printer will start to install by itself.

As mentioned previously, the ePrint platform is applied

only to inkjet printers while the smart drive function

(HP Smart Install) and automatic power control (Auto-

On and Auto-Off capabilities) are applied to its laser

printers. One example of this kind of laser printer is the

HP P1566 (an entry level monochrome laser printer).

Users plug in a USB cable, connecting the printer

to the computer and the HP Smart Install program

starts automatically. Users then follow the on-screen

instructions to install the software.

With One Touch capabilities, the printer becomes less

smart; with Smart Install, the printer becomes smarter.

Both features are making it easier for users to handle

printing activities.

3. Green waveGreen continues to be one of the biggest issues for printer

industry. Environmentally friendly products, automatic

duplex printing and a bunch of other buzzwords indicating

green efforts are dominating the new ranges of products.

Two shining examples would be LED printing from OKI and

Fuji Xerox and T-engine from Epson.

LED printingLED technology uses a light-emitting diode array as a

light source in the printhead. The LED bar pulse-flashes

across the entire page width and creates the image on

the print drum or belt as it moves past.

The sequencing of LED l ights of key components

is patented by specific companies. Thus far, printers

applying LED technology have been launched by several

companies , inc luding Kodak, Fuj i Xerox, Oki and

Brother.

LEDs are more efficient and reliable than conventional

laser printers, since they have fewer moving parts, a

feature that should extend the printer's life. Depending

on design, LED printers can have faster print rates than

some laser-based designs, and are generally cheaper

to manufac ture . L aser sys tems re ly on e labora te

combinations of rotating mirrors and lenses that must

remain in alignment throughout their use. The laser

scans from one end of a line to another, and then starts

on the next line. Unlike laser printers, an LED printhead

has no moving parts.

B r o t h e r s h o w e d i t s L E D p r i n t e r l a s t y e a r a n d

introduced a series of LED printers. The HL-3040CN

color printer was the first time Brother has used a row

of LEDs rather than a laser to draw a page image on

to the drum. In last November, Fuji Xerox introduced

nine A4 SLED printers and multifunctional devices: the

DocuPrint CP105 b/CP205/CP205 w/CM205 b (full color)

and DocuPrint P105 b/P205 b/M105 b/M105 ab/M205 b

(monochrome). Fuji Xerox developed the new DocuPrint

series targeting its overseas market, expanding its

business from the value market to the volume market.

Fuji Xerox is bidding high stakes on the entry level LED

printer market.

Although the LED printer market has only a few

players, the competition is fierce. Brother has won a

significant share while Fuji Xerox applied the technology

on entry level products, aiming at the low end of the

market. Oki is the manufacturer with the least surprises

in store for 2011. As the secondary office equipment

supplier in China, the marketing channel is insubstantial.

▲ DocuPrint CP205

▲ Brother HL-3040CN color laser printer

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FeaturesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 23

I don’t think many of us will remember that Oki was one

of the printer vendors who applied LED technology in

the first place.

T-engineBased on t-engine technology, Epson's products offer a

new single structure that effectively reduces the failure

rate of double-sided printing, making it more stable and

durable.

Double-s ided print ing units , high-capacity paper

trays and other hardware is a bound into the inside of

the printer, the printer has a smaller volume, greatly

reducing user desktop space squeeze.

Parts that need to be hardwearing are made of a new

durable material, effectively extending the service life,

enabling a print load more than 50% higher. Secondly,

the introduction of the new paper feed mode and

‘flexible response’ noise-reduction design, coupled with

a closed fuselage to reduce noise, enable a working

noise reduction of 12%, compared to the previous

generation. Once again, by optimizing the design of

internal space, products based on t-engine technology,

achieve a maximum increase of 150% of the paper tray

capacity. Products such as the standard OFFICE 960FWD

ME have a 250-sheet large capacity tray, fully able to

meet the team-level Office daily print requirements.

SummaryPrinters are not like cellphones or gadgets like the

ipad. Users will not spend lots of time with printers in

their daily life. A printer is a tool that adds value for

users. Therefore, printer vendors will try their best to

provide simple and practical devices and a stream of

services. From the performance and tactics of last year,

we believe printer manufacturers focused on enabling

ease of use over other features.

▲ Epson’s ME Office 900WD

Contact Recycling TimesEmail: [email protected]: +86 756 3919268Fax: +86 756 3220717

Send your news and views to us!

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FeaturesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn24

T h e r e w e r e f e w n e w t h r i l l s w i t h p r i n t e r s , b u t

manufacturers still seem to be more hung up on awful

marketing tactics

Every year I hope for a revolution in printers. I want

a change as dramatic as the one I experienced when I

moved from an old Underwood upright to the rattley-

bang ing o f da i s y-whee l s , to the eep -eep o f do t -

matrix printers and finally to the more sophisticated

murmurs of lasers. I keep hoping for inkjet printers

that don’t gum up when they ’re not used every week,

or color lasers that can do a good job on photos.

Instead of technological advances, I get annoying

innovations in marketing. I ’ve been told too of ten

to swing at curves thrown at me by printer makers

pretending to make my l i fe less expens ive whi le

making it just the opposite. For instance, a number

of years ago printer manufacturers stopped shipping

their products with USB cables, which I’m sure they

did just to make their products appear to be cheaper.

But that meant I had to buy a separate USB cable (at

retail), probably from another manufacturer; I added

this cable’s retail price to the price of the printer, and

concluded that the price tag on the printer was a con

job.

These days, we’re being thrown a spitbal l : Many

ink je t and laser pr inters a re be ing so ld wi th ink

or toner cartr idges that are only hal f fu l l . This is

even more insidious than the extra USB cable cost:

You can’t buy inkjet or toner cartr idges f rom any

manufacturer except the one that made the printer,

t h a n k s t o U . S . c o u r t d e c i s i o n s s a y i n g t h a t t h e

cartridges are the intel lectual of the manufacturer

and no one can compete with them.

The best example of this was a printer I saw a few

months ago, a color laser, which was priced just below

$200. Wow! What a bargain. But the shock would

come soon enough a f ter buy ing i t . Wi th ha l f - fu l l

toner cartridges, you’d have to buy new ones pretty

soon. The cost? $50 for each color cartridge. With

three color cartridges plus one for black, that would

mean…another $200. Were they thinking I couldn’t

do the math? It wasn’t so long ago that I could buy a

color laser with full cartridges for less than $400.

If I had my druthers, I’d prefer to buy a new USB

cab le . Even a t re ta i l they ’ re cheaper than toner

cartridges.

Why do manufac turers do th i s ? The concept i s

to market printers at near give-away prices, while

turning the buyer into a captive consumer who must

buy inks and toners only from the printer maker. The

makers (notably Lexmark) were desperately suing

third-party cartridge makers a few years ago under

the recent ly toughened U.S. intel lectual property

laws. It wasn’t any principle of intellectual property

they were defending (although that was their legal

strategy), but protecting a business model based on

putting a ring through consumers’ noses.

I c a n’ t w a i t t o s e e w h a t n e w a n d w o n d e r f u l

marketing pitches they ’re going to throw at us in the

future.

Sorry about this rant against these tricks. I just had

to get it off my chest. What I really want to talk about

is new technologies.

The hottest tech of the yearBy Jack Kapica

▲ Underwood upright printer

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A m o n g t h i s y e a r ’ s p r i n t e r s , I d i d s e e t w o r a y s

of hope, though neither of them went any way to

creat ing a new market ing strategy. One was f rom

Hewlett Packard, which introduced a line of printers

based on what HP calls the e-Print platform, which

allows users to send images to remote printers using

the Web, which is a good idea beyond the obvious

(more on this later), and from Epson, which is making

serious moves to claim a position as the printer for

the art market.

When it unvei led this year ’s l ine of printers and

projectors, Epson set aside a special area showing

o f f the sophis t i ca t ion and qua l i t y o f i t s pr in t ing

t e c h n o l o g y f o r a r t i s t s , a n d d e c o r a t e d t h e a r e a

with large prints of photos by professional digital

photographers. They were stunning.

For the first time I saw that really high-quality prints

could be made with relatively straightforward inkjet

printer technology. Epson’s point is that you don’t

have to spend ferocious amounts of money to get

high-quality prints; you’d have to shell out the big

bucks for only two features: large-format pictures,

meaning 11-by-14 inches and larger, and pr inters

using premium inks. Otherwise, the technology is the

same.

The message was quite clear: Epson’s technology

is up to the job of museum-quality printing (i f, of

course, you’re a museum-quality photographer, which

is another issue entirely). I took a very close look at a

number of those prints, and they certainly looked like

they had been produced by a pale technician reeking

of chemicals in an old-school darkroom.

As far as large-format print ing is concerned, the

prices of mid-level machines aren’t staggering. Epson

offers three models capable of handling 13-inch wide

prints: The Stylus Photo 1400 ($369.99); the Stylus

Photo R1900 (eight -color premium inks, $599.99)

and the Stylus Photo R2880 (stronger premium inks

with extra magenta and “Radiance” technology for

smoother color gradations, $869.99). It’s only when

you get to the hard-core professional machines that

the prices get vertiginous, running from the Stylus

Pro 3880 (17-inch-wide format, $1,400) to the Stylus

Pro WT7900 (24-inch-wide format, $9,175).

T h e m o d e l s i n t r o d u c e d t h i s y e a r a r e m o r e

c o n s u m e r- o r i e n t e d . Tw o m o d e l s b o t h p r i c e d a t

$199.99 include the Epson Artisan 725, which is the

black version of the all-white Epson Artisan 725 Arctic

Edit ion. They ’re both al l - in-one printers, meaning

print, scan and copy (not fax) and can connect to the

home wireless network. The Artisan 835 ($299.99)

o f fers a 7 .8 - inch touch panel screen and bui l t - in

wireless and Ethernet networking. Another a l l - in-

one, the 835 will print from a mobile device and has

sof tware to create photo books, greeting cards, or

coloring-book pages.

A family printer, the Stylus NX625 ($149.99) is an

a l l - in -one i s in tended for mul t ip le users mak ing

di f ferent demands on i t . I t wi l l pr int from mobile

devices, automatically do two-sided printing, and has

a 2.5-inch color LCD.

Office printers, for non-photo color work, include

Epson’s WorkForce 60 ($109 .99) , a imed a t sma l l

business or home-based business owners who need

durable spot-color output, and offers a high-capacity

b l a c k i n k c a r t r i d g e f o r b u s i n e s s t e x t u s e s . T h e

WorkForce 323 ($99.99) is an entr y-level al l - in-one

business product for small offices or home businesses

with optical character recognition software.

U p - m a r k e t s m a l l - b u s i n e s s p r i n t e r s i n c l u d e ▲ The Epson Stylus Photo r1900 offers eight premium color inks.

▲ Epson’s Artisan 725 is called an all-in-one, by which it means it can print, scan and copy, but not fax.

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FeaturesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn26

Epson’s WorkForce 633 ($199.99), which offers better

image quality, and automatic two-sided printing.

For its part, Hewlett Packard isn’t thinking of the art

crowd at all with its new printers, keeping its focus

on business users and hobbyists. It has created the

e-Print and Share technology, which allows users to

blast pictures over the Web, via Ethernet or wireless

devices, to its Web-connected printers. Every e-Print

printer has been programmed to have has a unique

email address for just this purpose.

For consumers, HP promotes e-Print as a way to

print a picture, presentation or PDF file by emailing

it to a printer, from anywhere in the world; e-Print

supports up to 10 a t tachments to a s ing le emai l

(within a 5MB limit per email). The protocol allows

for printing to be done from Blackberry, iPhone and

Symbian smartphones, and users can specif y print

sett ings, such as duplex, black-and-white printing,

orientation and page size. And for security, there is

an option to place a printer in “protected” mode,

limiting access by creating a “preferred sender” list.

Moreover, HP is tak ing a lea f f rom the pages of

RIM, Apple and Android by creating downloadable

app l i ca t ions , or apps , f rom par tners l i ke Yahoo,

Fa c e b o o k a n d D i s n e y, t h a t w i l l p r i n t c o u p o n s ,

maps, recipes, greeting cards or coloring pages. HP

promotes this as adding value by customizing prints

with messages, promotions and information. Users

can also register to schedule news or content feeds of

their choice through the HP ePrintCenter.

Intended as an ideal product for home and small

o f f i ces , the HP Photosmart eSta t ion e -A l l - in - One

Pr in ter C510a ($399 .99 Cdn.) combines fu l l Web

browsing with printing (you can download and print

directly from the Web), faxing without a phone line,

copying, and scanning. It has a detachable, full-color,

7-inch touchscreen that doubles as a wireless digital

companion and control panel for remote printing.

It has a widget for buying books from the U.S. chain

Barnes & Noble and offers templates for calendars

and games using HP’s Quick Forms feature.

But concentrat ing on the appeal for consumers

would be underselling the idea.

For instance, HP has embedded e-Print and Share

into its large-format T7100 printers ($10,575), which

are sold as “col laborat ive” machines for business

efficiency. Both use the ePrint and Share technology

to allow design professionals to create, print, share

and manage project f i les onl ine us ing desktop or

mobi le dev ices . The techno logy was c rea ted for

medium and la rge arch i tec ture , eng ineer ing and

construction firms and enterprise businesses to work

through the HP ePrint Center, an online hub.

The ePrint technology isn’t the only thing HP is

pushing as new technology. The company insists you

know about how “green” the company is, reminding

potential buyers that its HP Deskjet 3050 All-in-One

is made with 35% recycled plastics, its HP Original ▲ HP Photosmart eStation combines full Web browsing with printing, faxing without a phone line, copying and scanning.

▲ HP Deskjet 3050 all-in-one is a PVC-free product made with 35% recycled plastics, its HP Original cartridges contain

up to 70% recycled plastic, and even the packaging uses recyclable cardboard.

▲ Epson NX 625 is a family printer intended for multiple users making different demands on it.

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FeaturesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 27

cartridges contain up to 70% recycled plastic, that the

packaging uses recyclable cardboard, it is PVC free

and the printer reduces paper use by up to 50% with

double-sided printing.

About the Officejet Pro 8500A e-All- in-One series,

HP says it uses up to 50% less energy than color laser

All-in-One printers, generates up to 80% less supplies

waste and prints color documents for up to 50% less

cost per page.

I confess I would never have imagined a printer

with apps on it, acting like an iPhone or BlackBerry.

Creating such a thing requires imagination, and HP is

certainly showing that.

But I will stil l have to wait for a laser printer that

offers great photographs.

Jack works for the site as chairman of the board of advisers and an occasional contributor to its

technology coverage. DigitalJournal.com, one of the oldest citizen-journalism websites, started as

a technology-only site in 1998 and in 2006 it became an international news network made up of

23,000 citizens and Digital Journalists who report news and events from 175 countries around the

world.

Jack Kapica

▲ HP’s Office Deskjet Pro 8500 uses up to 50% less energy than color laser All-in-One printers, generates up to 80% less supplies waste and prints color documents for up to 50% less

cost per page.

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ProfilesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 29

The health of a company is just like the health of a

person. If we pay attention to health problems, we

become healthier. Liu Chuanzhi, Chairman of Lenovo

Group once said: “A company is just like a person. The

health conditions include two parts: physical and mental.

The health of a company is all about its management

mechanism and corporate culture. The management

mechanism wi l l keep the operat ions smooth and

control the damage of unfavorable external situations,

including competitor ’s strategy and everything about

the development of a company.”

Management mechanism, the foundation stoneCobol specializes in the development and production

of printer consumables. It has striven to build up a

complete supply chain for cartridges and lay sol id

foundations for its future business. In 1992, Cobol was

founded, initially making ribbon and ribbon cartridges.

In 1999, Cobol set up an inkjet department and started

to make inkjet cartridges and inks. A research center for

inks was later established in 2000.

After a year, a laser department was also established

and Cobol started to supply toner and toner cartridges

in the May. Since then, Cobol has been completed

i t s c a p a b i l i t i e s i n r e s e a r c h i n g , d e v e l o p i n g a n d

manufacturing all printer consumables.

Cobol acquired the equipment and other assets of

Guangzhou Yida Ribbon factory in November 2002. The

supplies department was also set up to make parts and

components for cartridges.

Mr. Zhou said, “our new comprehensive building was

put into use at the beginning of 2007. The productivity

capacity was further expanded and the production

factory was equipped with an air-conditioning system.

Enjoying healthy growth—Interviewing Foshan Shunde Cobol

Industries Co., Ltd.

▲ Factory

As an 18-year veteran of the remanufacturing industry, Foshan Shunde Cobol Industries Co., Ltd. (Cobol for short) has matured and weathered a lot. Now its product portfolio is comprehensive and the internal management and operation is standardized and enjoys rich experience in marketing. Recycling Times interviewed Mr. Zhou Minghua, general manager of Cobol, to find out about a healthy development path of a flourishing company.

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ProfilesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn30

The production room is now dust

free, stable in humidity and kept at

a uniform temperature. This is rare

in the aftermarket printer supplies

industry.”

While enlarging production capacity,

Cobol a lso l i f ted i ts management

leve l . I t rea l i zed 6S management

in 1998. I t passed IS O9001: 2000

international qual i ty management

system cert i f icat ion in September

2 0 0 1 . T h e c o m p a n y a l s o h e l d

ISO9001: 2000 international quality

management system certification in

2008. When asked about whether he

wanted the company to be large on scale or strong in

competitiveness, Mr. Zhou commented, “Being strong

or being large is a paradox for our positioning on the

market. Cobol will tr y to keep the balance between

them. A complete supply chain is expected to be the

development trend for the aftermarket printer supplies

industry. Therefore, Cobol also evolved from dot matrix

printer supplies, inkjet printer supplies to laser printer

supplies. We seek to add more value to the products.”

If we take stability as the foundation of a company, a

well-planned marketing system is the driver for steady

growth. Cobol focus more on the Chinese domestic

market. It seems a little odd since many other Chinese

companies set their major target as market ing to

overseas.

The Chinese market is known to be not fully regulated

and low on brand recognition. Its cutthroat competition

on price is also a headache for many companies. Cobol

persists in building brand while increasing development

and management channels.

In the past 18 years, Cobol has established a well-

designed sales channel in China, including more than

30 distributors and more than 2,000 sales points. Cobol

thinks maximizing the sales channel’s influence is the

most important point in setting up a channel network. If

a distributor is not familiar with how the products work,

the supplier will feel the toll in terms of insufficient

brand management. Cobol therefore started a training

program for distributors in more than 11 provinces in

China, covering technology, marketing, management

and other topics.

Growth alongside distributors has become another

key value for Cobol. Mr. Zhou explained: “we try all our

best to show distributors the value of Cobol products.

We d o n’ t e v e n w o r r y a b o u t t h e

u n r e g u l a t e d p r i c e f i g h t i n t h e

domest ic market s ince we th ink

quality is what really matters. Just

offering a cheaper price doesn’t win

more customers.”

Cobol officially stepped into the

overseas market in 2003, leaving its

footprint in over 30 countries around

the world including America, the

United Kingdom, Mexico, Peru and

India. Mr. Zhou is happy about such

development and sa id: “ for now,

we see steady growth in number of

customers and shipment volume.”

▲ Cobol staff at conference

▲ Inkjet printer supplies assembly line

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ProfilesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 31

Corporate culture, the foundationThe image of a company is twofold, one aspect is

concrete, the products and the ser v ices i t of fers .

The other is abstract and concerns the culture of a

company. The concrete products and services will profit

the company by increasing revenue and the abstract

value of a company will bring long-lasting and invisible

benefits. However, corporate culture is not in any way

less important. It is this culture that allows a company

to renew its vigor and achieve more success based on its

past experience.

The key concept of Cobol is innovation and devotion.

Mr. Zhou explained: “innovation is a spirit of creating

something out of nothing, creating something big out

of something small, building something strong out of

something weak. No matter what

development stage Cobol is in,

we need the spirit of innovation.

I t motivates us to go forward.

Devotion is the attitude towards

work. We believe that a team with

devotion can create any miracle.

This has proved to be the case in

our past 18 years of business.”

People are regarded as the core

c o m p e t e n c e o f C o b o l , w h i c h

i s d i f f e r e n t f r o m m a n y o t h e r

companies that take technology

a s t h e c o r e c o m p e t e n c e . M r.

Zhou further explained: “There

is no secret about how to make

quality products. It takes material,

m a c h i n e s , m a n a g e m e n t a n d

environmental obligations to make products. However,

none of these can be productive without people. A

company should provide spiritual and material wealth

for its employees.”

The focus on people is shown in many ways. At work,

Cobol provides chances for each employee to grow and

set up a training regime. Cobol also trys to create a big

family of employees and distributors are also deemed to

be special employees.

In 2007, Cobol set up a Peizhi Fund (meaning a fund

for nurturing intelligence) for its employees’ children.

When the children go to college, the fund will provide

a certain amount of money for the children. In 2008,

Cobol also set up a care fund for employees who go

through some emergency or unexpected incident.

Cobol also reaches out to the society and helps people

in need. Mr. Zhou told us about his original intentions

with the two funds, “as a corporate citizen, Cobol tries

to shoulder more responsibility for the society and

everyone in need. We will continue to run the two funds

and help more people.”

On February 28, 2009, Cobol started a newspaper – the

Voice of Cobol. Their employees have a new platform to

communicate, share management and technology ideas,

exchange views on customer needs and explore market

demand.

Cobol has inspired its employees to achieve their

potential by delivering a good life, a strong sense of

responsibility and high self-esteem.

SummaryCobol has won many awards for its achievements.

They include National Trustworthy Product, Consumer-

Satisfied Enterprises, Enterprise Credibility Management

Demonstration Unit, Top Ten Most Trustworthy Brands

of Printer Consumables in China and Government

Procurement Recommended Brand and more. These

awards demonstrate Cobol’s commitment to product

quality and value.

Every entrepreneur has a blueprint for its company.

Mr. Zhou also has a great dream for the future of Cobol

– being a paragon for af termarket printer supplies

industry.

▲ Dot-matrix printer supplies assembly line

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Sales and ManagementRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 33

In the world of Time Management there are things that we accept

as truth and we act accordingly. The problem is sometimes they are

not truths. They are lies and as we believe them, they waste our time.

Those who speak these lies to us are not bad people at all because

you and I are among them. We all speak these untruths to one

another from time to time. So let's not wish harm and doom to the

liars. Let's avoid the time traps their lying may cause us.

Here are the eleven biggest lies to shield yourself from.

• This will just take a minute.Has anyone grabbed you with that line? Does it ever “just take

a minute”? Rarely. What typically “just takes a minute,” generally

consumes several minutes and more.

Next time, when someone asks for your time and assures you,”

This will just take a minute,” tell them, “You're lying. You may not

realize you're lying, but you are. I'll give you five minutes. You may

begin now.”

• I need this as soon as possible.No you don't. That's a lie too. You need it by a certain date and time

because you are going to do something with what I provide for you.

And if you're not going to do anything with what I provide for you,

why am I doing it for you in the first place?

Don't lie to me. Tell me when I have to get it to you. Be specific.

You and I probably have two difference dates in mind when we think

in terms of “as soon as possible.”

• I want this now.I doubt it. In this 24/7/365 world, everyone is under a sense of

artificial pressure to get it done “now” or worse,” yesterday.”

Things are generally not that urgent. Don't get caught up in

someone else's urgent trivialities.

Call the liar to task. “I'm not sure I can get that done now. What if I

got it to you one week from today?” Use an outside deadline to give

yourself ample time to prevent getting into crisis management. Oh,

and if they reject that alternative, try three better dates for you. Why?

Because they may keep lying to you.

• It's not about the money.When it's not about the money, it's about the money.

• This is the best you'll ever find.Not true. No matter it is investment, business opportunity,

book, movie, restaurant, boss, Job, or anything else, there's always

something better. The best is yet to come.

• I can get this done in an hour.It's a fib. Ever notice how it almost always takes twice as long to get

something done as what you thought it would? That's because few of

us have a very accurate internal clock to estimate the time required

to complete most tasks.

• He's a late person.Most people who are “late” have a consistency about their behavior.

My friend Dwayne is 20 minutes late all the time. If we need to meet

for lunch tomorrow, it will take him 24 hours and twenty minutes to

get there. Dwayne is not “late.” He's “On-time; 20 minutes later.”

• No cost.You don't get “nothing for nothing.” Everything has a cost. It may

not cost you your money but more often it will be your time and

more of it than what you are getting in return for “no cost.”

• I'll prove you're wrong if it's the last thing I do.And it may well be. No one wants to be proven wrong. Everyone

likes to be caught doing things “right.” Most, however, don't mind

being shown how to do things better.

• By the time I show him how to do it, I could

just as quickly have done it myself.If it's a one-time proposition this may be true. It doesn't make a lot

of sense to spend an hour to show someone how to do a task that

takes only10 minutes. But if it's a repetitive task, it's a lie. If that one

hour investment will save you 10 minutes every day, then in about a

week you have your investment back and now you have a dividend

of 10 extra minutes a day. What if you do that six different times? You

get an extra hour in your day and 365 hours over the next year.

• This is going to be really hard.Not true. Going through whatever you have to go through is

almost never as difficult as you imagined it to be.

Mr. Smith, my high school principal, taught me that 95% of what

we fear coming at us will never hit us. It will ditch itself before it ever

reaches us. As to the remaining 5%, God has given us the tools to

deal with it.

The eleven biggest liesBy Dr. Donald E. Wetmore

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Sales and ManagementRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn34

It happens to the best of sales people, just the way it happened to

Jennifer (not her real name.) She made the telephone call, scheduled

the appointment and everything seemed to go well. She wrote a

thank-you note after the first appointment and then made a follow-up

telephone call to the client. The client wanted a demo. The demo was a

success. The client asked for a proposal. Wow! Time to celebrate.

But then something unexpected happened. A competitor came

in and offered the same type of product for a lower price. The

client bought from the competitor.

What happened? How could this have been prevented?

The missing elementsFirst: It is critical to start – from the beginning – building trust

and value – value, value and more value.

One definition of trust: “Firm reliance on the integrity, ability or

character of a person or thing.” Value is defined as “quality relative

to price.” Quality includes all non-price attributes involved – both

attributes of the product and associated customer service.

Value is a very important way of differentiating your company

from competitors. The challenge is to convince prospects that they

will be getting value that is greater than the price they are paying.

But how can you prove it?

How do you prove you can provide value when a competitor can

provide the same products you sell? That is when differentiation

and building trust and value are critical.

The goal of the sales process is to close deals – isn’t it? Not if

you want to build trust. The focus of trust-based selling isn’t the

transaction, but the relationship.

Five ways to build trust

(1) Create realistic client expectations.Help the client to understand exactly what you will do for him

or her. What will create extra charges? How and when will you be

billing the client? Living up to the expectations you create helps

your clients to take you at your word.

(2) Help the client to understand the process. If s/he understands how you and your office works s/he can then

know what to expect and when to expect it.

(3) Explain your plan and strategy. Not only does the client need to understand your office

procedure but also what the plan and strategy is for his/her

particular case. This will help client to know what to expect and

when to expect it. Trust comes when the client feels confident and

comfortable with the plan and the strategy.

(4) Never over promise. It is tempting to promise whatever the client requests without

consulting a schedule or asking if it is doable. Over promising often

causes broken agreements and thus broken trust.

(5) Don’t allow interruptions at meetings.If you take interruptions during meetings with clients it makes

them feel they are not important to you. (One sales rep who left her

cell phone on during a meeting actually answered a call from another

client during the meeting. Not a smart thing to do.) Eventually you

erode the good will and trust that you had with them.

Prove the value How can you prove you are trustworthy and provide value especially

if the client does not know you yet? Testimonials written by real people

at well-known businesses prove that your company can be trusted

and that you provide real value faster than anything you can tell the

prospect. When you say something about yourself or your product, it’s

not nearly as effective as when other people say it. When others say or

write positive statements about you or your product, it’s proof. That is

the essence of the testimonial. And it’s okay to prompt customers about

what you want them to say – IF what you want them to say is the truth.

The principles of building trust starts with the knowledge that if

we consistently behave with the best interests of the client and the

relationship, we will get more than our share of sales because we

are fulfilling the highest desire of a client¬ – to find an expert who

can be trusted.

Beware: if this is not truly your attitude – that you really want to

help people with the product or service you provide, be prepared

to lose clients to your competitors.

For more information, please visit www.annbarrblog.com.

Did a competitor undercut you?By Ann Barr

Page 37: issue11en1102
Page 38: issue11en1102

Legal IssuesRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn36

Patent exhaustion

The US viewThe CAFC has recently restated its previous position that

patent exhaustion does not apply to products bought outside

of the US. However, the US Supreme Court is considering,

in case of Costco v. Omega, whether the first sale doctrine in

copyrights, which is analogous to patent exhaustion applies

to items sold outside of the United States. The Supreme

Court could hold that the first sale doctrine, which exhausts a

copyright owner's rights, applies to items sold outside of the

United States. Such a holding could change the position that

patent exhaustion does not apply to products bought outside

of the US.

The Canadian viewIn Canada, patent exhaustion is not provided in statutory

law, but has received limited equivalent recognition in case law

with respect to patents under the concept of "implied license"

Canada has no statutory or case law policy of exhaustion of

rights. However, licenses are implied when goods beating an

intellectual property rights [IPR] are placed into commerce

by the IPR owner. Such implied license may be countered by

express contractual restrictions.

Patent exhaustion is implied in parallel imports are goods

which are, under Canadian law, goods that are imported and

distributed in Canada, against the wishes of the owners and/

or licensees of the IPR associated with the goods in Canada,

even though they may originate from a source having some

relationship to the intellectual property right owner. Owners

of intellectual property complain that these imports infringe

upon their exclusive rights, while "grey marketers" (those

who engage in parallel importing) counter that the goods

are genuine and that consumers benefit from the additional

competition. In that case, the sale of genuine Seiko watches

was held to include the warrantee which was not provided

by the "grey marketer" The "grey marketer" thus ran afoul of

the concept of "passing off", i.e., that the goods being sold are

calculated to mislead.

In addition, with respect to articles subject to patent

protection, the exclusivity arising from the patent protection

may lead consumers to anticipate size or quality standards.

Such standards may not be met by a manufactured repaired or

recycled product.

Other Canadian Concepts

TrademarksParallel importing of trademarked products is not per se

illegal in Canada, but the "passing-off' of wares as those of

others is prohibited at con-anon law, under the Trademarks

Act. As discussed above, in Canada, exhaustion is not provided

in statutory law, but has received limited equivalent recognition

in case law with respect to trademarks, under the concept of

"implied license".

Once a product, bearing a trademark, has been placed into

commerce, the trademark owner's rights are exhausted within

Canada. While trademarks are infringed by importation of

trademarked goods which did not originate with the Canadian

trademark owner, grey goods having common trademark

ownership may be imported under an implied license, subject

to the following provisos:

1) Where there are different owners in Canada and another

country-, of the same trademark, importation into Canada from

that other country can still constitute infringement.

2) It would be actionable to depreciate the goodwill in a

trademark to use another person's registered trademark or

under Section 7(e) of the Canadian Trademarks Act, which

prohibits anyone from doing any act or adopting a business

US and Canadian view on legal issues in refilling cartridges (part 2)

Page 39: issue11en1102

Legal IssuesRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 37

practice contrary to honest industrial commercial usage in

Canada The most significant issue in repair or recycling would

be the issue of quality control where the product, bearing a

legitimate trademark, may have been refilled with sub-quality

product, or repaired with inferior materials; the consuming

public would assume a quality consistent with the original

trademarked product.

Another remedy for passing-off is an Anton Piller order. This

order includes inspection or seizure of evidence, seizure of

infringing articles, and/or disclosure of information such as

the identity of suppliers and customers and the location of any

other evidence of infringement) injunction (interlocutory or

final), damages, account of profits and delivery up or disposal

of infringing materials.

Industrial designsDesigns patents [IndustriaI Designs in Canada] are exhausted

by placing into commerce an article to which the design has

been "applied". Importation of an article to which a design,

protected in Canada, has been applied in a foreign country is

infringement unless a license has been granted by the owner.

License may be implied if the owner of the design authorized

its foreign application.

Specific issues for CanadaThere are two types of toner cartridges: dry and linkjet. There

are six Canadian patents claiming the refilling of dry toner

cartridges. If even genuine dry toner cartridges are refilled using

these patented processes, whether in Canada or elsewhere

and those refilled cartridges are imported into Canada, there

would he infringement of those Canadian patents There are five

Canadian patents claiming the refilling of inkjet toner cartridges

(g). If even genuine inkjet y toner cartridges are refilled using

these patented processes, whether in Canada or elsewhere and

those refilled cartridges are imported into Canada, there would

be infringement of those Canadian patents.

There are ten dry toner cartridge patents owned by Mita

Industrial Co Ltd; eight dry toner cartridge patents owned

by Lexmark International Inc; one dry toner cartridge patent

owned by NuKote International; one dry toner cartridge patent

owned by Ricoh Company Limited; and one dry toner cartridge

patent owned jointly by Itsak N.V. (Netherlands) and Showa

Marutsutu Co ( Japan). Thus even refilled genuine Mira or

Lexmark dry toner cartridges are sold in Canada those refilled

cartridges may infringe those Canadian patents under the

doctrine of "grey goods" selling or of trademark passing off:

There are five inkjet toner cartridge patents owned by Brother

Kogyo Kabushika Kaisha; thirteen inkjet toner patents owned by

Canon Kabushika Kaisha; one patent owned by Eastman Kodak

Company; three inkjet toner patents owned by Hewlett-Packard

Company (HP); and one inkjet toner patent owned by Xerox

Corporation. Thus even if refilled genuine Brother, Cannon, HP

or Xerox inkjet toner cartridges are sold in Canada those refilled

ink~iet toner cartridges may infringe those Canadian patents

under the doctrine of"grey goods" selling or of trademark

passing off.

For more questions with this

article, please contact Dr. Orlando

Lopez or Martin J. Marcus.

Dr. Lopez is partner of Burns & Levinson LLP. He has over twenty five years of experience at

various high technology companies, including Polaroid, Data General, Control Data, and Science

Applications., as a technical manager, program manager, engineer and researcher. His experience

spans from managing product design projects, managing complex research teams involving

software, IC design, optics, mechanics and electronics to being an active researcher in areas from

magnetic and optical recording and electromagnetic effects to imaging science.

Martin J. Marcus graduated in organic chemistry from Carleton University in Ottawa, Canada, in

1955 and then was trained as a patent agent at the predecessor firm of Gowling & Henderson.

He became qualified as a patent agent for Canada & U.S.A. in 1957 and as a trade-mark agent for

Canada in 1970. He was the founder in 1970 of Marcus & Associates, a successor of Johnson Marcus

& Wray, which was founded in1967. Marcus & Associates merged with Borden Ladner Gervais LLP

in 2000. Martin retired from that firm in 2003. He now operates an IP consulting firm Emjayem

Consultants Ltd in Ottawa, Canada.

Dr. Orlando Lopez

Martin J. Marcus

Page 40: issue11en1102

Tech ZoneRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn38

Lexmark and Samsung released their firmware upgrade globally

almost at the same time. Samsung released the firmware upgrade

on its ML-1640 and CLP-310 printers and Lexmark took the

same step on its inkjet printers that are using the Lexmark100#

inkjet cartridges. We cannot firmly conclude that whether this

phenomenon indicates this was a case of “great minds thinking

alike” or “birds of a feather”, but what we can be aware of is that

the OEMs spare no efforts to create obstacles to the compatible

manufacturers, who are working hard on chip matters.

To analyze deeply, the purpose of the OEMs creating a patent

and chip is aimed solely at keeping its existing market share.

Compatible manufacturers also have their way to deal with this.

Strong players can often do a workaround with ease and there

is no doubt that the consumers will benefit from the industry

competition. It is well known that to the printer manufacturers, the

profits on consumables are much more than those on the printer.

From a technological perspective, Lexmark’s firmware upgrade

this time is meaningless in terms of practical application. It does

not bring about an improvement of technology or the printer’s

function, nor easier operation. The only intention of this behavior

is to exclude refilled, recycled and compatible cartridges from

the market, which is not beneficial for either the environment or

customers, but only poses difficulties for the compatible industries

and newcomers.

There are three ways to solve this problem. Firstly, ignore the

firmware upgrade notice so as to keep using the compatibles.

Secondly, wait for the new compatible products that have updated

the chip data. The launch of compatible products will be slow and

even when the matching compatible products are launched in

time, the new printers on the market will not able to use them in a

short period, while the non-upgraded printers or the printers have

no upgrade functions can still be used. Thirdly, continue using the

expensive original products.

Recently, the Office Supplies Fair Association and the Standard

Commerce Research Institution have received consumer

complaints on this upgrade matter and it is under investigation

now. In my own opinion, Lexmark’s action is debatable and there

will be one of four results.

Firstly, this upgrade action could be the gully that is hard for

compatible manufacturers to cross, and the compatibles might get

suck in the mud or keep following painfully.

Secondly, the effect of this upgrade is obvious that the compatible

and recycled products for Lexmark and Samsung cannot be used

and their manufacturers cannot survive thereafter.

Thirdly, this action by Lexmark and Samsung is convicted of

monopolization. If so, the market will be tough for a while and then

opened again to the compatibles for fair competition.

Fourthly, the upgrade action is acquiescent and then other OEMs

such as HP, Canon and Epson take the same actions. If so, the

entire compatible manufacturing industry will be gone forever.

Therefore, Lexmark and Samsung’s upgrade action is just like

setting a bomb on the single-plank bridge. On the one hand,

Lexmark and Samsung know exactly where the bomb is so they

can walk in stride. On the other hand, compatible manufacturers

know there are several bombs but do not know where they are

thus they dare not to go ahead or at best proceed at a slow pace.

Whatever the future is going to be will depend on investigations

of Lexmark and Samsung’s actions being carried out by relevant

institutions. We will just have to wait and see…Disclaimer: This article only represents opinions of the author and has nothing to

do with those of anyone else.

Lexmark and Samsung’s firmware upgrade, a bomb buried on the single-plank bridge

By Jarek Yang, Senior engineer of State Key Laboratory of Fine Chemicals

www.rechargrussiaexpo.com

Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!

RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.

The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.

RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.

Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.

Feedback from the 2010 exhibitors:

Steven Yao, APEX, China: “The 2010

expo exceeded our expectations. We will

surely take part in the show in 2011 and

will probably choose to have a bigger

booth to display all our products”.

Angela Shekyls, SPEED INFOTECH

Holdings, Ltd., Russia/China: “The

2010 exhibition was good to our company.

We met many visitors from the last year’s

show. Although we didn’t get too many

new customers from the 2009 show, but in

2010 the prospects are looking good. This

year there have been much fewer end users,

but the number of distributors has grown.

In addition, we’ve had many visitors from

the far regions of Russia. We are definitely

interested very much in participating in the

expo in 2011.”

Ozlem Eris, IPM, Turkey: “In 2009

we established fruitful cooperation with

some Russian companies. In 2010 we are

expecting to make our position even stronger

in this market. All this happened with the

help of RechargRussia Expos. We are glad

that we participated in RechargRussia Expo

2010 and we have already reserved our

booth for 2011.”

Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!

With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.

Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)

Russia Market of Printing Supplies in 2004-2009

Russia Market of Laser Printing in under 45 ppm Segment

Year

Year

Qty, million units

Qty, original cartridgesQty, non-original cartridgesQty, refills

Genuine suppliesCompatible suppliesRefills

Market share (%)

www.rechargrussiaexpo.com

RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!

Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.

Contact our representatives for more details.

In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.

OEM companies managed to sell just 9,200,000 cartridges.

The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.

Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?

Consider Russia - one of the fastest growing printing markets in the world!

We can take

you there:

Russia is a huge growing printing market:

Russia is a huge growing printing market:

Mirena Polihronova | [email protected]

Toby Tan | [email protected]

Alisa Andreeva | [email protected]

Trade Center “TISHINKA”, T-Modul • Moscow • Russia

Page 41: issue11en1102

www.rechargrussiaexpo.com

Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!

RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.

The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.

RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.

Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.

Feedback from the 2010 exhibitors:

Steven Yao, APEX, China: “The 2010

expo exceeded our expectations. We will

surely take part in the show in 2011 and

will probably choose to have a bigger

booth to display all our products”.

Angela Shekyls, SPEED INFOTECH

Holdings, Ltd., Russia/China: “The

2010 exhibition was good to our company.

We met many visitors from the last year’s

show. Although we didn’t get too many

new customers from the 2009 show, but in

2010 the prospects are looking good. This

year there have been much fewer end users,

but the number of distributors has grown.

In addition, we’ve had many visitors from

the far regions of Russia. We are definitely

interested very much in participating in the

expo in 2011.”

Ozlem Eris, IPM, Turkey: “In 2009

we established fruitful cooperation with

some Russian companies. In 2010 we are

expecting to make our position even stronger

in this market. All this happened with the

help of RechargRussia Expos. We are glad

that we participated in RechargRussia Expo

2010 and we have already reserved our

booth for 2011.”

Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!

With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.

Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)

Russia Market of Printing Supplies in 2004-2009

Russia Market of Laser Printing in under 45 ppm Segment

Year

Year

Qty, million units

Qty, original cartridgesQty, non-original cartridgesQty, refills

Genuine suppliesCompatible suppliesRefills

Market share (%)

www.rechargrussiaexpo.com

RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!

Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.

Contact our representatives for more details.

In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.

OEM companies managed to sell just 9,200,000 cartridges.

The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.

Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?

Consider Russia - one of the fastest growing printing markets in the world!

We can take

you there:

Russia is a huge growing printing market:

Russia is a huge growing printing market:

Mirena Polihronova | [email protected]

Toby Tan | [email protected]

Alisa Andreeva | [email protected]

Trade Center “TISHINKA”, T-Modul • Moscow • Russia

Page 42: issue11en1102

Tech ZoneRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn40

There are both LY and HY cartridges available for these machines. A list of the cartridges as well as their list pricing is listed below:

330-3785 $84.99* 2,500

330-3788 $89.99* 2,000

330-3787 $89.99* 2,000

330-3786 $89.99* 2,000

* Pricing current as of March 2010.

First released in November 2009, the Dell 2145cn based Printers are built

on a multi function 21ppm (color and monochrome) engine with a maximum

resolution of 2,400 x 600 dpi. These machines come equipped to print, copy,

fax, scan and duplex

These cartridges do not have a drum cover, and come new with a piece of

heavy paper taped around the cartridge. See Figure 51.

Remanufacturing the Dell 2145cn toner cartridge

By Mike Josiah and the Technical Staff at Uninet Imaging

Required Tools

• Toner approved vacuum • A small Common screw driver • A Phillips head screwdriver

• Jewelers screwdriver set • Flush cutting wire cutter

Required Supplies

• Dell 2145cn Color Toner (Make sure you match the LY toner with a LY chip)* • New replacement chip (LY, HY)*

• New Replacement drum • Conductive Grease • 99% Isopropyl alcohol

• Drum lubricating powder

* NOTE: At the time of this writing only HY toner and chips are available.

330-3785 $84.99* 2,500

330-3788 $89.99* 2,000

330-3787 $89.99* 2,000

330-3786 $89.99* 2,000

Remove the springs from both sides. Remove the springs from both sides. 2step

> Remove the two screws from the contact plate. 3st

ep >1step

>

Page 43: issue11en1102

Tech ZoneRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 41

Remove the metal bushing.

Align the roll pin with the slot in the sidewall of the cartridge.

Remove the pin with the wire cutters. Note that this pin is much longer then the first

pin removed.

11step

>

12step

>8step

>

With a pair of wire cutters, remove the small hinge pin. 5st

ep >

The contact plate can now be removed. 6step

>

Carefully lift up on the contact plate to get access to the hinge pin. (The

contact plate cannot be removed yet).4st

ep >

On the opposite side of the cartridge, take a small jewelers screwdriver and insert it

down on the pin between the metal gear plate and the plastic wall of the cartridge. Keeping a steady force on the pin, press the pin out about 1/8”

7step

>

Separate the two halves. Place the toner hopper aside for now.9st

ep >

On the waste chamber, remove the E-ring from the non-drive gear side of

the drum axle.10st

ep >

Page 44: issue11en1102

Tech ZoneRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn42

Slide the drum axle out of the cartridge. 13step

>

Install the cleaned PCR. Make sure the contact plate is touching the end of the

PCR.20st

ep >

The wiper blade should be removed by prying up from the edge by the felt seal.

Clean out all remaining toner from the hopper.17st

ep >

Remove the two screws and the wiper blade.16st

ep >

Remove the drum.

Remove the PCR. Clean the PCR with your normal PCR cleaner. WARNING: Do not

clean the OEM PCR with alcohol, as this will remove the conductive coating from the roller. If the PCR is an aftermarket, follow the cleaning methods recommended by the manufacturer. If the PCR is an OEM, we recommend it be cleaned with your standard PCR cleaner.

14step

>

15step

>

Coat the new wiper blade with your preferred lubricant and install in the

cartridge. Press the blade down firmly to seat it. Install the two screws.

Install the OPC drum Place the cross hub to the chip side of the hopper.

Place a small amount of conductive grease in each of the PCR holders, and on the PCR

contact plate.

Install the drum axle by aligning the roll pin with the slot and the cross hub on the

drum. Seat the roll pin in the hub.

18step

>

21step

>

19step

> 22step

>

Page 45: issue11en1102

Tech ZoneRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 43

Install the bushing. Make sure both bushings on each side are in their

respective slots.23st

ep >

Remove the developer roller bushings.

Remove the developer roller.

Remove the fill plug and clean out all remaining toner. Pay special attention

to the feed roller. Any buildup here will cause streaking later on.

Install the cleaned doctor blade and two screws (Do not use any chemicals

to clean this blade, but also make sure there is not a buildup on the edge of the blade. If there is, carefully scrape it off).

Install the E-ring on the axle. Place the waste chamber aside.

30step

>31st

ep >

32step

>

33step

>

24step

>

Remove the gears.

Remove the inner plastic gear plate and screw.

Remove the two screws on the doctor blade.

Carefully pry up on the doctor blade. The tape seal will come off with the

doctor blade.

26step

>

27step

>

28step

>

29step

>On the supply hopper, remove the two screws on the metal gear train cover.

Remove the cover. 25st

ep >

Page 46: issue11en1102

Tech ZoneRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn44

Install the developer roller and two bushings.34st

ep >

Install the 2 metal hinge pins. Long pin to the drive gear side.

Place the OEM cardboard around the cartridge to protect the drum. If not

available a piece can easily be cut from a shirt size gift box.

Install the 2 springs across the two halves.

42step

>

44step

>

43step

>

Fill the hopper with the appropriate color toner.

Replace the contact plate and two screws.

Install the inner gear plate and screw.

Install the gears in the order shown.

Install the outer metal gear plate and two screws.

38step

>

39step

>

Replace the chip in the waste chamber. (Keep the contact up and facing out). 40st

ep >

Place the two halves together.41step

>

35step

>

36step

>

37step

>

Repetitive defect chart:• Upper fuser belt: 125.6mm • OPC drum: 75.4mm • Supply Roller: 46.9mm • Transfer roller: 45mm

• Supply roller color: 43mm • Supply roller black: 40.8mm • Developer roller color: 32.5mm • Developer roller Black: 30.6mm

• PCR: 26.7mm • Paper charge roller: 26.7mm

Printer Error Messages:All the error codes are in plain English so there is no need to go into them here.

Page 47: issue11en1102

www.rechargrussiaexpo.com

Welcome to RechargRussia Expo 2011,Your Pathway to the Russian Aftermarket of Printing Supplies!

RechargRussia and RechargEast Magazines, well-reputed magazines specialized in the aftermarket of printing supplies in Russia and Eastern Europe, are happy to invite your company to take part in the VIIIth edition of RechargRussia Expo 2011, which will take place in Moscow, Russia, on May 18, 19, 20, 2011.

The RechargRussia Expos are traditionally organized in Moscow, which hosts this exceptional and unique event for the printing industry every year. The exhibition attracts thousands of specialists from the aftermarket of imaging and printing supplies. Owner, managers, technical specialists and salesmen from Russia and CIS countries are the main visitors of the exhibition.

RechargRussia Expo is the only professional event in the field of printing supplies organized in the Russian capital. Leading manufacturers and distributors of toner, inks, OPC drums, parts, remanufactured and compatibles cartridges all gather in Moscow each year to show their best products to the Russian aftermarket companies. Local distributors, resellers, rechargers come to the exhibition to get to know local and international exhibitors, get updates on market trends, start new and reinforce existing relationships and partnerships.

Our experience in organizing 7 consecutive specialized exhibitions in Russia is extremely valuable and can be used by your company to its utmost profit.

Feedback from the 2010 exhibitors:

Steven Yao, APEX, China: “The 2010

expo exceeded our expectations. We will

surely take part in the show in 2011 and

will probably choose to have a bigger

booth to display all our products”.

Angela Shekyls, SPEED INFOTECH

Holdings, Ltd., Russia/China: “The

2010 exhibition was good to our company.

We met many visitors from the last year’s

show. Although we didn’t get too many

new customers from the 2009 show, but in

2010 the prospects are looking good. This

year there have been much fewer end users,

but the number of distributors has grown.

In addition, we’ve had many visitors from

the far regions of Russia. We are definitely

interested very much in participating in the

expo in 2011.”

Ozlem Eris, IPM, Turkey: “In 2009

we established fruitful cooperation with

some Russian companies. In 2010 we are

expecting to make our position even stronger

in this market. All this happened with the

help of RechargRussia Expos. We are glad

that we participated in RechargRussia Expo

2010 and we have already reserved our

booth for 2011.”

Be in Moscow on May 18 and 19, 2011, when you will have the opportunity to attend the presentations of the 20 biggest buyers of compatible and remanufactured cartridges in Russia and CIS!

With the total annual purchasing power of over $250 million, these companies are the leaders in the market. Don’t miss the chance to meet them personally as they are always open to new mutually beneficial partnerships.

Russian companies buy remanufactured and compatible cartridges for over $586 million* per year. (*Source: Business-Inform, Russia)

Russia Market of Printing Supplies in 2004-2009

Russia Market of Laser Printing in under 45 ppm Segment

Year

Year

Qty, million units

Qty, original cartridgesQty, non-original cartridgesQty, refills

Genuine suppliesCompatible suppliesRefills

Market share (%)

www.rechargrussiaexpo.com

RechargRussia Expo 2011 is your pathway to the Russia aftermarket of printing supplies!

Special exhibitor’s packages:• special ad discounts in both of the RechargEast and RechargRussia Magazine;• monthly mail distribution to all our Russian database (3,000+ companies): the emails include exhibitors’ profiles and hot offers;• monthly bulletins to all exhibitors full with important information about the Russian Remanufacturing Industry as well as large local buyers of compatible finished ink and toner cartridges.

Contact our representatives for more details.

In 2009 alone, over 6,000,000 compatible cartridges and over 34,000,000 remanufactured cartridges were sold in Russia.

OEM companies managed to sell just 9,200,000 cartridges.

The potential of Russia’s aftermarket of printing supplies is visible with an unarmed eye.

Is your company among the suppliers of spare parts for remanufactured cartridges or of compatible cartridges? Is your company in search of new markets? Is your company on the watch for opportunities?

Consider Russia - one of the fastest growing printing markets in the world!

We can take

you there:

Russia is a huge growing printing market:

Russia is a huge growing printing market:

Mirena Polihronova | [email protected]

Toby Tan | [email protected]

Alisa Andreeva | [email protected]

Trade Center “TISHINKA”, T-Modul • Moscow • Russia

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Market DataRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn46

Vendor HP HP HP

Model Name Pro P1566 P1505N P2035n

Engine Manufacturer Canon Canon Canon

Processor 266MHz 266MHz 266MHz

Standard memory 8MB 8MB 16MB

Maximum memory 8MB 32MB 16MB

Speed 22 pages 23 pages 30 pages

Resolution (Max.) 600 x 600 x 2 dpi 1200 x 1200 dpi 600 x 600 dpi

Standard 1 x250 sheet multipurpose tray 10 sheet multipurpose feed slot

1 x250 sheet multipurpose tray 10 sheet multipurpose feed slot

1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot

Optional NA NA NA

Network support Optional network Standard Standard

Standard yield cartridge Part No. Estimated life

Black CE278A

2100 pages

Black CE436A

2000 pages

Black CE505A

2300 pages

High-yield cartridge Part No. Estimated life

NA NA NA

Other consumables Part No. Estimated life

NA NA NA

Market sector Personal, SOHO, SMBs Personal, SOHO, SMBs Home, SMBs, work groups

Retail price (CNY) 1999.00 2699.00 3599.00

Comments

Auto-on/Auto-off technology, more savings; can set time auto-on and auto-off time according to printing needs

Chemical toner with lower melting point, heating time much shorter; P1505 no network support

6 indicators on control panel indicating printer status: toner down, no paper feed, paper jam can be shown

Monochrome laser printers (part 2)Speed between 21 to 30 ppm

Page 49: issue11en1102

Market DataRecycling Times Magazine

www.recyclingtimes.com.cn | February 2011 47

Canon Canon Canon Brother

LBP3370 MF4320 MF6550 MFC-7450

Canon Canon Canon Brother

Host-based, GDI Host-based, GDI Host-based, GDI Host-based, GDI

64MB 32MB 64MB 32MB

64MB 32MB 64MB 32MB

26 pages 22 pages 22 pages 22 pages

2400dpi x 600dpi 1200dpi x 600 dpi 1200dpi x 600 dpi 2400 x 600 dpi

1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot

1 x250 sheet multipurpose tray 1 sheet multipurpose feed slot

1 x500 sheet multipurpose tray 100 sheet multipurpose feed slot 1 x250 sheet multipurpose tray

Duplex printing Duplex printing 50 sheet duplex document feeder 500 sheet paper tray (optional) 35 sheet manual feed tray

Standard NO Standard NO

Black Cartridge 315 3000 pages

Black FX-9

2000 pages

Black CRG 306

5000 pages

Black TN-2115

1500 pages

Black Cartridge 315II

7000 pagesNA NA

Black TN-2125

2600 pages

NA NA NABlack

DR-2150 12000 pages

Home, SMBs, work groups Personal, home, SMBs Home, SMBs, work groups SOHO, home, SMBs

5480.00 2590.00 6610.00 3299.00

S t a n d a r d w i t h d u p l e x p r i n t i n g ; o n e n e t w o r k interface, convenience for access to LAN, easy for network printing control

MF4320d/4322d/4322dG b e l o n g t o M F 4 3 2 0 ; with print/copy/scan/fax functions.

CIS scan part fulfils scanning needs; support 3 second/page fax, relatively fast speed

With pr in t /copy/scan/ fax functions; similar to FC-7340, only this model have changes in color and other details.

Page 50: issue11en1102

Market DataRecycling Times Magazine

February 2011 | www.recyclingtimes.com.cn48

Vendor Brother Brother Lenovo

Model Name MFC-7840 MFC-8860DN LJ2200

Engine Manufacturer Brother Brother Brother

Processor Host-based, GDI Host-based, GDI Host-based, GDI

Standard memory 32MB 32MB 8MB

Maximum memory 32MB 544MB 8MB

Speed 22 pages 28 pages 8 pages

Resolution (Max.) 2400 x 600 dpi 1200 x 1200 dpi 2400 x 600 dpi

Standard 1 x250 sheet multipurpose tray 1 x250 sheet multipurpose tray 50 sheet multipurpose feed slot

1 x250 sheet multipurpose tray 1 sheet multipurpose feed slot

Optional 35 sheet manual feed tray50 sheet duplex document

feeder 500 sheet paper tray (optional)

NA

Network support Standard Standard NO

Standard yield cartridge Part No. Estimated life

Black TN-2115

1500 pages

Black TN-3135

3500 pages

Black LT2822

1500 pages

High-yield cartridge Part No. Estimated life

Black TN-2125

2600 pages

Black TN-3175

7000 pages

Black LT2822H

2600 pages

Other consumables Part No. Estimated life

Black DR-2150

12000 pages

Black DR-3150

25000 pages

Black LD2822

12000 pages

Market sector Home, SMBs, working groups Home, SMBs, working groups SOHO, home, SMBs

Retail price (CNY) 5899.00 7490.00 1499.00

Comments

Similar to FC-7340, MFC-7450, only this model is with network printing unit.

Support auto duplex printing; panel with "duplex" button, can set duplex pr int ing function or copying

LJ2200, LJ2250, LJ2250N same series printer, use the same engine, same supplies; only different on function and other details

Monochrome laser printers (part 2)Speed between 21 to 30 ppm

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Why you can't miss RemaxAsia | CIFEX Expo 2011

The largest event for the printer supplies industry

RemaxAsia | CIFEX Expo is the biggest and most effective trade show for the printer

consumables industry. As such it is the year's most important event and can't be missed.

The largest event for the printer supplies industry

RemaxAsia | CIFEX Expo is the largest event for the printer supplies industry. It's

estimated that over 400 companies will exhibit at the 2011 show and more than 10,000

visitors from all over the world will also gather there. Visiting the largest show in the

world is always going to make your trip to China more worthwhile.

The right place RemaxAsia | CIFEX Expo is a great show, held in Zhuhai, the World Capital of

Printer Consumables. In one hour, you can reach any of the 300-plus factories in

Zhuhai; and in 2.5 hours, you can reach more than 600 factories in the Pear River Delta.

You can take tours to local factories for more secure business deals.

The right timeThe next RemaxAsia | CIFEX Expo date – October 13-15, 2011 – has been chosen for

the convenience of visitors from home and abroad. The China Sourcing Fair operates

between October 12-15, the Hong Kong Electronics Fair on October 13-16 and the

Canton Fair on October 15-19. You can save time and cost by visiting all the shows and

RemaxAsia | CIFEX Expo 2011 in the same week!

The best opportunity to learn about the industry

On October 12, the second Global Remanufacturing Industry General Assembly

(GRIGA) will again be hosted in Zhuhai, following the roaring success of its first

edition. Representatives from regional and international associations for the industry,

publishers and industry elites from China, Europe, India, Japan, Russia and USA

presented at this charter event of GRIGA in 2010. Right now, GRIGA offers the best

opportunity for you to learn about the industry trends and developments.

For more information, please visit www.visitremax.com.cn, or contact:Morrow Miao Tel: +86 756 3919264 Fax: +86 756 3220717 E-mail: [email protected]

Zhuhai China

13 - 15 Oct 2011

RemaxAsia | CIFEX

October 13-15 Zhuhai, Chinawww. visitremax.com.cn

RemaxAsia | CIFEX

October 14-16, Dongguanwww.3cexpo.com

October 12-15, Hong Kongwww.chinasourcingfair.com

October 13-16, Hong Kongwww.hkelectronicsfairae.hktdc.com

October 15-19, Guangzhouwww.cantonfair.org.cn

[Phase 1]