ISO 9000 2000 Mapping With CMMi 1.2

8/6/2019 ISO 9000 2000 Mapping With CMMi 1.2

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ISO 9001:2000 to CMMI-DEV v1.2 Page 1

Copyright 2009 Boris Mutafelija & Harvey Stromberg

ISO 9001:2000 to CMMI v1.2 Map

Table 1: ISO 9001:2000 Section 4, Quality management system

Sect.ISO 9001:2000

Requirement KeywordsCMMIPAs

CMMIPractices

Conf Comment

4 Quality managementsystem

4.1 General requirements

Establish QMS All PAsOPDOPDOPDOPFOPFOPFOPF

GP 2.1SP 1.1SP 1.2SP 1.3SP 3.1SP 3.2SP 3.3SP 3.4

100100100100100100100100

Identify processes OPD SP 1.1 100

Determine sequence OPD SP 1.1 100

Effective operation OIDOPF

SP 2.1SP 3.3

3030

Resources All PAs GP 2.3 100

Monitor processes All PAsAll PAs

GP 2.8GP 2.9

100100

Implement actions OPFOPF

SP 2.1SP 2.2

100100

Manage using ISO standard All PAs GP 2.1 60 Organizationalpolicies must

address ISO 9001Control outsourcedprocesses

SAMSAMSAM

SP 1.3SP 2.1SP 2.2

100100100

Outsourced process controlin QMS

SAMSAMSAMSAM

GP 2.2SP 1.3SP 2.2SP 2.3

100100100100

4.2 Documentationrequirements

4.2.1 General

Document quality policy All PAs GP 2.1 100

Document quality manual OPDOPDOPD

SP 1.1SP 1.2SP 1.3

100100100

Document procedures OPDOPDOPD

SP 1.1SP 1.2SP 1.3

100100100

Records PPPPQA

SP 2.3SP 2.2

30100


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Sect.ISO 9001:2000


CMMIPractices

Conf Comment

4.2.2 Quality Manual

Establish Quality Manual

QMS scope OPD SP 1.1 60Establish QMS procedures All PAs GP 2.2 60

Describe process interaction OPD SP 1.1 100 See subpractice 3

4.2.3 Control of documents

Control required documents All PAsPMCPP

GP 2.6SP 1.4SP 2.3

100100100

Control records PMCPP

SP 1.4SP 2.3

6060

Document control procedure CM GP 2.2 60

Approve documents CM GP 2.2 60

Review & update CM SP 2.2 30

Identify changes CM SP 2.2 100

Relevant versions available All PAs GP 2.6 100

Identifiable documents 0Control external documents CM SP 1.1 100

Obsolete documents CM SP 3.2 30

Identify documents CM SP 1.1 100

4.2.4 Control of records

Records provide evidence ofconformity

PPQAPP

SP 2.2SP 2.3

10060

ISO 9001requirementpartially

addressed.Conformity isgenerallyaddressed inSCAMPI.

Records identifiable 0

Record control procedure All PAsCM

GP 2.6GP 2.2

60100

Table 2: ISO 9001:2000 Section 5, Management responsibility

Sect.ISO 9001:2000


CMMIPractices

Conf Comment

5 Management responsibility

5.1 Management commitment

Communicate importance All PAs GP 2.1 60

Quality policy All PAs GP 2.1 60


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Sect.ISO 9001:2000


CMMIPractices

Conf Comment

Quality objectives All PAs GP 2.10 100 This addressesevidence ofcommitment.Specific

objectives areaddressed insection 5.4.1

Management review All PAs GP 2.10 100

Resource availability All PAs GP 2.3 100

5.2 Customer focus

Determine customerrequirements

RDRDREQMREQM

GP 2.1GP 2.10GP 2.1GP 2.10

100100100100

CMMI does notfocus onenhancingcustomersatisfaction

5.3 Quality policy

Top management qualitypolicy responsibility

Appropriate to organization All PAsOPF

GP 2.1SP 1.1

100100

Commitment to comply OPF GP 2.1 100

Framework for qualityobjectives

MAOPFOPFPPQA

GP 2.10GP 2.1GP 2.10GP 2.10

100100100100

Communicated OPF GP 2.1 100

5.4 Planning

5.4.1 Quality objectives

Quality objectivesestablished

MAMAOPFOPFOPPOPPQPMQPM

GP 2.10SP 1.1GP 2.10SP 1.1GP 2.10SP 1.3GP 2.10SP 1.1

100100100100100100100100

Measurable objectives OPPQPM

SP 1.3SP 1.1

100100

5.4.2 Quality managementsystem planning

Plan to meet quality

objectives

OPD

OPF

GP 2.10

GP 2.10

100

100Maintain QMS integrity OPD GP 2.6 60

5.5 Responsibility, authorityand communication

5.5.1 Responsibility andauthority

Top management definesresponsibility

All PAs GP 2.4 100


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Sect.ISO 9001:2000


CMMIPractices

Conf Comment

5.5.2 Managementrepresentative

Appoint member ofmanagement

OPF GP 2.4 100

Establish QMS processes OPDOPF

GP 2.4GP 2.4

100100

Report performance of QMS OPF GP 2.10 100

Customer requirementawareness

RDREQM

GP 2.10GP 2.10

6060

5.5.3 Internal communication

Establish communicationprocesses

OPDOPFOPF

GP 2.10GP 2.1GP 2.10

100100100

5.6 Management review

5.6.1 General

Review QMS OPDOPF

GP 2.10GP 2.10

100100

Assess improvementopportunities

OPFOPFOPF

GP 2.10SP 1.2SP 1.3

100100100

Maintain records OPDOPF

GP 2.6GP 2.6

6060

5.6.2 Review input

Audit PPQA GP 2.10 100

Customer 0

Conformity PPQA GP 2.10 100

Preventive action CAR GP 2.10 60

Follow-up All PAs GP 2.10 100QMS plans OPF GP 2.10 100

Improvement OIDOPF

GP 2.10GP 2.10

100100

5.6.3 Review output

Improve effectiveness OPF GP 2.10 60

Improve product All PAs GP 2.10 60

Resources All PAsAll PAs

GP 2.3GP 2.10

100100

Table 3: ISO 9001:2000 Section 6, Resource Management

Sect.ISO 9001:2000 Requirement

KeywordsCMMIPAs

CMMIPractices

Conf Comment

6 Resource Management

6.1 Provision of resources

Implement & maintain QMS All PAsOPD

GP 2.3SP 1.6

10060


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Enhance customersatisfaction

All PAs GP 2.3 30 Customersatisfaction is notexplicitlyaddressed but is

implied throughmany PAs

6.2 Human resources

6.2.1 General

Staff has needed skills All PAsOT

GP 2.5All SPs

100100

6.2.2 Competence, awarenessand training

Determine competence OTOTPP

SP 1.1SP 1.2SP 2.5

10030100

Provide training All PAs

OTOTOT

GP 2.5

SP 1.3SP 1.4SP 2.1

100

100100100

Evaluate effectiveness OT SP 2.3 100

Ensure awareness ofimportance

IPM SP 3.1 100 Uses IPPD

Maintain records OT SP 2.2 100

6.3 Infrastructure

Provide services andequipment

All PAsIPMOPDPIPP

VALVER

GP 2.3SP 1.3SP 1.6SP 1.2SP 2.4

SP 1.2SP 1.2

100100100100100

100100

6.4 Work environment

Maintain environment to meetrequirements

All PAsIPMOPDPIPPVALVER

GP 2.3SP 1.3SP 1.6SP 1.2SP 2.4SP 1.2SP 1.2

100100100100100100100

Table 4: ISO 9001:2000 Section 7, Product realization


KeywordsCMMIPAs

CMMIPractices

Conf Comment

7 Product realization

7.1 Planning product realization


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Develop needed processes OPDOPDOPD

SP 1.1SP 1.2SP 1.3

100100100

Planning is consistent with

other processes

All PAs

All PAsIPMIPMOPDOPDOPDPPPP

GP 2.2

GP 3.1SP 1.1SP 1.4SP 1.1SP 1.2SP 1.3SP 2.7SP 3.1

100

100100100100100100100100

Quality objectives RDRDRDRDQPM

SP 1.2SP 2.1SP 2.3SP 3.2SP 1.1

100100100100100

Establish processes IPMPP

SP 1.1GP 2.2

100100

Determine activities IPMPP

SP 1.1SP 1.3

100100

Determine records All PAsPP

GP 2.6SP 2.3

100100

Plans in appropriate format All PAsPP

GP 2.2SP 2.7

100100

7.2 Customer-related processes

7.2.1 Determination ofrequirements related to theproduct

Customer requirements RD SP 1.1 100

Unstated requirements RDRDRDRDRD

SP 1.2SP 2.1SP 2.3SP 3.1SP 3.2

100100100100100

Statutory requirements RD SP 1.1 100

Additional requirements 0

7.2.2 Review of requirementsrelated to the product

Organization reviewsrequirements

RDRDRD

RDREQMREQM

SP 3.3SP 3.4SP 3.5

GP 2.7SP 1.1GP 2.7

100100100

100100100

Review before commitment REQM SP 1.2 100

Requirements are defined RDREQM

SP 3.3SP 1.1

100100

Differing requirements REQM SP 1.3 30

Able to meet requirements RD SP 3.3 30


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Update plans duringdevelopment

IPMIPMPP

SP 1.1SP 1.4All SPs

100100100

7.3.2 Design and development

inputsDetermine inputs todevelopment processes

RDRDRDRD

SP 1.1SP 1.2SP 2.1SP 3.2

100100100100

Functional requirements RDRD

SP 2.1SP 3.2

100100

Statutory requirements RDRD

SP 1.1SP 1.2

100100

Similar designs IPM SP 1.2 60

Other requirements RDRDRDRD

SP 1.2SP 2.1SP 2.3SP 3.1

100100100100

Review inputs RDRDRD

SP 3.3SP 3.4SP 3.5

10060100

Requirements are consistentand clear

RDRDRD

SP 3.3SP 3.4SP 3.5

100100100

7.3.3 Design and developmentoutputs

Outputs are verifiable TSTSTSTSTS

SP 2.1SP 2.2SP 2.3SP 3.1SP 3.2

100100100100100

Outputs approved TSTS

SP 3.1SP 3.2

3030

Meet input requirements TSTSTSTSTS

SP 1.1SP 1.2SP 2.1SP 3.1SP 3.2

100100100100100

Provide information TSTSTSTS

SP 1.1SP 1.2SP 2.2SP 2.4

3030100100

Acceptance criteria VALVER

SP 1.3SP 1.3

6060

Specify characteristics TS SP 2.2 60

7.3.4 Design and developmentreview

Development reviewed andevaluated

PMCPMCPMC

SP 1.6SP 1.7SP 2.1

100100100


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Identify problems PMCPMCPMCPMC

SP 1.2SP 1.6SP 1.7SP 2.1

60100100100

Appropriate functionsparticipate in reviews

IPMIPMIPMPMC

SP 2.1SP 2.2SP 2.3GP 2.7

1003030100

Records of review are kept IPMPMC

GP 2.6GP 2.6

60100

7.3.5 Design and developmentverification

Ensure requirements are met VER All SPs 100

Keep verification records VER GP 2.6 100

7.3.6 Design and developmentvalidation

Validation follows plans VAL All SPs 100Validate before delivery RD SP 3.5 100

Keep validation records RDVAL

GP 2.6GP 2.6

100100

7.3.7 Control of design anddevelopment changes

Identify changes CMPITS

SP 3.1GP 2.6GP 2.6

1006060

Review and approve changes CMCM

SP 2.1SP 2.2

100100

Evaluate effect of changes CM

CM

SP 2.1

SP 2.2

100

100Keep records of changes CMPITS

SP 3.1GP 2.6GP 2.6

1006060

7.4 Purchasing

7.4.1 Purchasing process

Purchased product meetsrequirements

PISAM

SP 3.1SP 2.4

100100

Control of supplier dependson product

SAMSAMSAMTS

SP 2.1SP 2.2SP 2.3SP 2.4

10010010030

Suppliers selected based on

ability

SAM SP 1.2 100

Selection criteria established SAM SP 1.2SP 1.3

100100

Records of evaluations kept SAM GP 2.6 100

7.4.2 Purchasing information

Product requirementsdescribed

SAMTS

SP 1.3SP 1.1

100100

Approval requirements SAM SP 1.3 100


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Personnel SAM SP 1.3 60

QMS SAM SP 1.3 60

Adequate requirements

described

SAM SP 1.3 100

7.4.3 Verification of purchasedproduct

Ensure product meetsrequirements

SAMSAMSAMSAMSAMVER

SP 1.3SP 2.1SP 2.2SP 2.3SP 2.4SP 3.1

10010010010010060

Supplier site verification SAM SP 1.3 60

7.5 Production and serviceprovision

7.5.1 Control of production and

service provisionPlan & implement serviceprovision

PIPIPIPIPITSTSTS

GP 2.2SP 3.1SP 3.2SP 3.3SP 3.4GP 2.2SP 3.1SP 3.2

100100100100100100100100

Product characteristics PITS

SP 2.1SP 2.2

100100

Work instructions PITS

SP 1.3GP 2.2

100100

Equipment PITS

GP 2.3GP 2.3

100100

Availability of monitoringdevices

PIPITSTS

GP 2.3GP 2.8GP 2.3GP 2.8

100100100100

Implementation of monitoring PITS

GP 2.8GP 2.8

100100

Release activities CMPI

SP 1.3SP 3.4

6060

CMMI doesn'taddress post-delivery activities

7.5.2 Validation of processes forproduction and service

provisionValidate production & serviceprocesses

VAL All SPs 100

Demonstrate ability to meetplanned results

VAL All SPs 100

Establish review criteria VAL SP 1.3 30

Approve equipment VAL SP 1.2 100

Use specific methods VAL SP 1.3 100


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Records VALVAL

GP 2.6SP 2.2

100100

Revalidation VAL SP 2.1 100

7.5.3 Identification andtraceability

Identify products CMCMCM

SP 1.1SP 2.1SP 2.2

10060100

Identify product status MAPIPITSVALVALVERVER

SP 2.4GP 2.8SP 3.3GP 2.8GP 2.8SP 2.2GP 2.8SP 3.2

100100100100100100100100

Control traceability CMREQM

SP 3.1SP 1.4

100100

7.5.4 Customer property

Exercise care PP SP 2.3 30

Identify property PP SP 2.3 30

Report damage PMCPP

SP 1.4SP 2.3

3030

7.5.5 Preservation of Product

Maintain conformity duringdelivery

PI SP 3.4 100

Preserve identification PI SP 3.4 100

Preserve product component

parts

PI SP 3.4 100

7.6 Control of monitoring andmeasuring devices

Determine monitoring anddevices needed

MAMAMAMAVALVER

SP 1.1SP 1.2SP 1.3SP 1.4SP 1.3SP 1.3

100100100100100100

Establish monitoringprocesses

MAMAMAMA

VALVALVERVER

GP 2.2GP 2.9SP 1.3SP 1.4

GP 2.9SP 1.3GP 2.9SP 1.3

60606060

60606060

Calibrate at specified intervals 0

Adjust as needed 0

Calibration status 0

Safeguard from adjustment 0


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Protect from damage 0

Assess prior measurementresults

0

Take action on equipment 0Keep calibration records 0

Confirm applicability ofsoftware

VALVALVERVER

SP 1.2SP 1.3SP 1.2SP 1.3

30303030

Confirm software before use 0

Table 5: ISO 9001:2000 Section 8, Measurement, analysis and improvement


KeywordsCMMIPAs

CMMIPractices Conf Comment

8 Measurement, analysis andimprovement

8.1 General

Product conformity PPQAVERVERVERVERVERVER

SP 1.2GP 2.8SP 1.1SP 1.2SP 1.3SP 2.2SP 3.1

100100100100100100100

QMS conformity OPF SP 1.2 100

QMS improvement OIDOPFOPFOPF

All SPsSP 1.3SP 2.1SP 2.2

100100100100

Determine methods andtechniques

All PAsMAMAMAQPMQPM

GP 2.8SP 1.2SP 1.3SP 1.4SP 2.1SP 2.2

60100100100100100

8.2 Monitoring andmeasurement

8.2.1 Customer satisfaction

Monitor customer perceptions MAMAMAPMCVALVAL

SP 1.1SP 1.2SP 2.2SP 1.5GP 2.7SP 2.1

303030306060

Define methods for measuringsatisfaction

MAMAMA

SP 1.2SP 1.3SP 1.4

606060


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

8.2.2 Internal audit

Determine conformance OPFPPQA

SP 1.2All SPs

100100

Determine effectiveness OPFOPFOPF

SP 1.1SP 1.2SP 1.3

100100100

Audits consider processimportance

OPFOPFPPQA

SP 1.1SP 1.2GP 2.2

100100100

Define audit criteria OPFOPFPPQA

SP 1.1SP 1.2GP 2.2

100100100

Select objective auditors PPQA GP 2.4 100 Objectivity isaddressed inPPQA introductorynotes

Dont audit own output 0 Objectivity isaddressed inPPQA introductorynotes

Documented proceduredefines audits

OPFOPFPPQAPPQAPPQA

GP 2.2GP 2.4GP 2.2GP 2.4SP 2.2

100100100100100

Actions taken promptly OPFOPFPPQAPPQAPPQA

GP 2.1GP 2.4GP 2.1GP 2.4SP 2.1

100100100100100

Verify actions taken OPFOPFOPFPPQAPPQA

SP 2.1SP 2.2SP 3.3SP 2.1SP 2.2

3060100100100

8.2.3 Monitoring andmeasurement of process

Use suitable methods All PAsMAMAMAOPP

GP 2.8SP 1.2SP 1.3SP 1.4SP 1.2

100100100100100

Demonstrate processcapability

MAQPMQPMQPMQPM

SP 2.2SP 2.1SP 2.2SP 2.3SP 2.4

100100100100100

Take corrective actions PMCPMCPMCQPM

SP 2.1SP 2.2SP 2.3SP 2.3

100100100100

8.2.4 Monitoring and


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

measurement of product

Monitor product characteristics All PAsMAMAVALVALVERVER

GP 2.8SP 2.1SP 2.2SP 2.1SP 2.2SP 3.1SP 3.2

60100100100100100100

Measure at appropriate stages VALVER

All SPsAll SPs

100100

Maintain conformity record PISAMVALVER

SP 3.3SP 2.4GP 2.6GP 2.6

1001006060

Maintain release records PI GP 2.6 60

Dont release until product

realization plans areimplemented

CM SP 3.2 30

8.3 Control of nonconformingproduct

Identify and controlnonconforming product

CMPMCPMCPMCVALVER

SP 1.3SP 2.1SP 2.2SP 2.3SP 2.2SP 3.2

601001001006060

Define control ofnonconforming product

VALVALVER

VER

GP 2.2GP 2.4GP 2.2

GP 2.4

100100100

100Take action CMCMPPQAPMCPMCPMCVER

SP 2.1SP 2.2SP 2.1SP 2.1SP 2.2SP 2.3SP 3.2

100100100100100100100

Authorize use PMCPMCPMCVER

SP 2.1SP 2.2SP 2.3SP 3.2

100100100100

Preclude use PMC

PMCPMCVER

SP 2.1

SP 2.2SP 2.3SP 3.2

100

100100100

Keep records ofnonconformities

CMVERVER

SP 3.1GP 2.6SP 3.2

10060100


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KeywordsCMMIPAs

CMMIPractices

Conf Comment

Review nonconformities CARCARPMCPMC

PPQAVERVER

GP 2.2SP 1.1GP 2.2SP 2.1

SP 2.1GP 2.2SP 3.2

6010060100

10060100

Determine causes CAR SP 1.2 100

Evaluate need for action CARPMC

SP 1.2SP 2.1

100100

Determine action needed CARCARCARCARPMCPPQA

GP 2.2SP 1.1SP 1.2SP 2.1SP 2.2SP 2.1

100100100100100100

Record results CAR

PMCPPQA

SP 2.3

GP 2.6SP 2.2

100

60100

Review action CARPMCPPQA

SP 2.2SP 2.3SP 2.1

100100100

8.5.3 Preventive action

Determine action to preventnonconformity

CARCAROPF

SP 1.1SP 1.2SP 3.4

100100100

Take appropriate actions 0

Determine potentialnonconformities

CARCAR

PMCPMCPPQAVERVER

GP 2.2SP 1.1

GP 2.2SP 2.1SP 2.1GP 2.2SP 3.2

60100

6010010060100

Evaluate need for action CARPMC

SP 1.2SP 2.1

100100

Determine action needed CARCARCARCARPMC

GP 2.2SP 1.1SP 1.2SP 2.1SP 2.2

100100100100100

Record results CAR

PMC

SP 2.3

GP 2.6

100

60Review action CARPMC

SP 2.2SP 2.3

100100

ISO 9000 2000 Mapping With CMMi 1.2

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