ISO 26000 (7) Effectiveness Check 2009-06n

8/14/2019 ISO 26000 (7) Effectiveness Check 2009-06n

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ISO 26000 Guidance onISO 26000 Guidance on

Social ResponsibilitySocial Responsibility

Development Status, June 2009Development Status, June 2009

An Indus try V iewn Indus try V iew

A To ol toChe ck for

Effec ti ven es sDavid Felinski, Vice-President IFAN (International Federationof Standards Users) and IFAN Expert to ISO/TMB WG SR, andGuido Guertler, ICC Observer to ISO/TMB WG SR



Available Slide Series Available Slide Series

• The Project• ISO 26000 Contents and Players

• Applicability Aspects• ISO 26000 CD Vote by March 2009• Success Criteria• Risk of Failure

• Tool: C he ck for Eff ecti vene ss

The pre sen t subs et is the on e marked in bold



OutlineOutline

Recognition (awareness),Recognition (awareness), “but”… “but”…

What is the “Effectiveness Matrix”?What is the “Effectiveness Matrix”?

The “Effectiveness Matrix” LogicThe “Effectiveness Matrix” Logic The “Effectiveness Matrix” ExampleThe “Effectiveness Matrix” Example

Downloadable DocumentsDownloadable Documents

EncouragementEncouragement



Recognition, but… (1/3)Recognition, but… (1/3)

YES,I really

want to dosomething!

Can I? Whe re should Istart…

A most frequent notion about SR is:

…and wha t could Ieffectively influence?




RecognizingRecognizing what 400+ experts from allwhat 400+ experts from all

over the world consider important for theover the world consider important for the

enhancement of organizations’ socialenhancement of organizations’ socialresponsibilities, …responsibilities, …

RecognizingRecognizing the overall ISO 26000 goal tothe overall ISO 26000 goal to

globally promote social responsibility to allglobally promote social responsibility to allkinds of organizations, …kinds of organizations, …

……there is a smallthere is a small “but” “but”




Suppose an organization is willing to do moreSuppose an organization is willing to do moreon social responsibility, the “but” relates toon social responsibility, the “but” relates to

itsits rea lea l huma n and f inanc ialhuma n and f inanc ial

resources/a bili tiesesources/a bili ties too-- transposetranspose the offered guidance intothe offered guidance into

practicepractice and toand to

-- whatwhat degree of effectivenessdegree of effectiveness it canit can

reasonably expect to attain.reasonably expect to attain.

The Eff ective ne ss Ma tr ix

helps identifying possibilities



The Effectiveness Matrix…(1/2)The Effectiveness Matrix…(1/2)

……is anis an easy to understandeasy to understand andand easy toeasy to

useuse toolo ol to gauge how effective anto gauge how effective an

organization can reasonably expect to beorganization can reasonably expect to be

in applying SR core subjects and issuesin applying SR core subjects and issues

……can be used by „can be used by „all types of all types of

organizations, regardless of their size andorganizations, regardless of their size andlocationlocation “ (to quote the ISO 26000 Scope) “ (to quote the ISO 26000 Scope)



Die Wirksamkeitsmatrix … (2/2)Die Wirksamkeitsmatrix … (2/2)

……doesdoes notnot need anyneed any advisors oradvisors or

consultantsconsultants external to the organizationexternal to the organization

……is a good instrument for initiating ais a good instrument for initiating a

dialogue with stakeholdersdialogue with stakeholders or any otheror any other

parties.parties.



Claus e 6laus e 6 of ISO 26000 mentions these coreof ISO 26000 mentions these coresubject:subject:

Organizational GovernanceOrganizational Governance

Human RightsHuman RightsLabor PracticesLabor Practices

The EnvironmentThe Environment

Fair Operating PracticesFair Operating PracticesConsumer Issues, andConsumer Issues, and

Community Involvement and DevelopmentCommunity Involvement and Development

Effectivenss Matrix; Terms (1/2)Effectivenss Matrix; Terms (1/2)



Core subjects issues

Organisational Governance 1

Human Rights 8Labor Practices 5

The Environment 4

Fair Operating Practices 5

Consumer Issues 7Community Involvement andDevelopment

7

37

A “core subject “ is structured by several „issu es “:

Effectivenss Matrix; Terms (2/2)Effectivenss Matrix; Terms (2/2)



The Effectiveness Matrix; Basic Logic (1/5)The Effectiveness Matrix; Basic Logic (1/5)

The left-most column reproduces theISO 26000 core subjects and issues

Remaining columns ask fivequestions in each row

Relevance?Core

Subjectsand

Issues

Eff ectiveness? Act ivit ies? Imp act ? Stakeholder s?



1 SR

Core

subjects

and

issues

2 Is the

core

subject orissue seen

as

relevant to

the

organization?

3 What

degree of

effectiveness could

the

organizatio

n have on

this issue?

4 What

kind of

activitiescould the

organizat

ion

undertak

e?

5 What

effect/impa

ct wouldthe

activities

have on the

organizatio

n’s socialresponsibili

ty?

6 Which

stakehold

ers toinvolve

are seen

as useful?

Use is from left to right: If an answer in a box ispositive (YES on the next slide) continue with this line, if it is negative (NO on the next slide) this line is done

The act ual colu mn hea di ngs read asfollows:





Rele-

vance?Effectivenes

s?

Activi-

ties? Impact?

Stake-holder

s?

CoreSubject

A

YES

continue withissues of

Core SubjectA

Issue A1yes yes no

Go toissue A2

Issue A2 noGo to issue

A3

Issue A3 yes yes yes yes yesIssueA... yes yes yes yes noCoreSubjectB

no

continue with Core

Subject C IssueB...



Relevanc e of aelevanc e of a core subj ectore subj ect

Que stio nue stio n : is the core subject relevant: is the core subject relevant

to my organization?to my organization? If NOf NO , go to, go to next core subj ectext core subj ect

If YESf YES , continue with checking whether, continue with checking whether

thethe issuesssues of this core subject canof this core subject caneffectively be dealt witheffectively be dealt with

Effectiveness Matrix; Basic Logic (4/5)Effectiveness Matrix; Basic Logic (4/5)



Relevanc e o f anelevanc e o f an issuessue

Que stio nue stio n : is the issue relevant to my: is the issue relevant to my

organization?organization?

If N Of N O , go to, go to ne xt is suee xt is sue of this coreof this core

subjectsubject

If YE Sf YE S , continue with checking the, continue with checking thenext of the five questions on thisnext of the five questions on this

“issue”; “issue”;

if one check is negative, the line isif one check is negative, the line is

done; go to next issuedone; go to next issue

Effectiveness Matrix; Basic Logic (5/5)Effectiveness Matrix; Basic Logic (5/5)



The following represents the practicalThe following represents the practical

application of the „Effectiveness Matrix“ byapplication of the „Effectiveness Matrix“ by

aa 30-person software developing company30-person software developing companyin Germanyin Germany..

The complete matrix (Word document) isThe complete matrix (Word document) is

downloadable fromdownloadable fromhttp://www.26k-estimation.com/html/englihttp://www.26k-estimation.com/html/engli

Effectiveness Matrix; Example (1/6)Effectiveness Matrix; Example (1/6)

http://www.26k-estimation.com/html/english.html





1 SR Core

subjects

and issues

2 Is the core

subject or

issue seen as

relevant to the

organization?

3 What degree

of

effectiveness

could the

organization

have on this

issue?

4 What kind of

activities could

the

organization

undertake?

5 What

effect/impact

would the

activities have

on the

organization’s

social

responsibility?

6 Which

stakeholders

to involve are

seen as

useful?

Effectiveness Matrix; ExampleEffectiveness Matrix; Example (2/6)(2/6)“Anticorruption” “Anticorruption”



1 SR Core

subjects

and issues

2 Is the core

subject or

issue seen as

relevant to the

organization?

3 What degree

of

effectiveness

could the

organization

have on this

issue?

4 What kind of

activities could

the

organization

undertake?

5 What

effect/impact

would the

activities have

on the

organization’s

socialresponsibility?

6 Which

stakeholders

to involve are

seen as

useful?

Effectiveness Matrix; ExampleEffectiveness Matrix; Example (3/6)(3/6)“Climate Change” “Climate Change”

Climate

change

mitigati

on and

adaptat

ion

YES Very

little

Sponsor

actions that

increase

public

awareness;

include

measures

into

communicat

ion material

Enhance

our good

image

none



1 SR Core

subjects

and issues

2 Is the core

subject or

issue seen as

relevant to the

organization?

3 What degree

of

effectiveness

could the

organization

have on this

issue?

4 What kind of

activities could

the

organization

undertake?

5 What

effect/impact

would the

activities have

on the

organization’s

socialresponsibility?

6 Which

stakeholders

to involve are

seen as

useful?

Effectiveness Matrix; ExampleEffectiveness Matrix; Example (4/6)(4/6)“Health and Safety at Work” “Health and Safety at Work”

Health

and

safety

at

work

Not

relevan

t; all

covered byregulation,

we run very

normal

office

workplac

Not

Applicable

Not

Applicable

Not

Applicable

Not

Applicabl

e



ISO 26000 offers guidance forISO 26000 offers guidance for 37 i ss ues7 i ss ues

5 is suesissues can can be effectively dealt with:be effectively dealt with:

-- Sustainable resource useSustainable resource use- Anti-corruption- Anti-corruption

- Promotion in the own sphere of influence- Promotion in the own sphere of influence

- Education and culture- Education and culture

- Employment creation and skills development- Employment creation and skills development

32 i ss ues2 i ss ues can not can not be effectively dealt withbe effectively dealt with

Effectiveness Matrix; ExampleEffectiveness Matrix; Example (5/6)(5/6)Spezific ResultSpezific Result



To work through the matrix is a relativelyTo work through the matrix is a relatively

easy and efficient process toeasy and efficient process to

selectelect tho seho se core subjects and issuescore subjects and issues,,

where “my” organization can try towhere “my” organization can try to

enhance its social responsibilityenhance its social responsibility

- substantially;- substantially;

- effectively;- effectively;- reasonably; and- reasonably; and

- in a sustainable manner.- in a sustainable manner.

Effectiveness Matrix; ExampleEffectiveness Matrix; Example (6/6)(6/6)SummarySummary



EncouragementEncouragement

Feel free toFeel free to trytry the „Effectiveness Matrix“the „Effectiveness Matrix“with your own organization!with your own organization!

It can be downloaded fromIt can be downloaded fromhttp://www.26k-estimation.com/html/english.htmlhttp://www.26k-estimation.com/html/english.html

Any Any proposalsproposals on further development of on further development of this tool, or on creating additional ones forthis tool, or on creating additional ones for

an effective use of ISO 26000an effective use of ISO 26000 are moreare more

than welcomethan welcome!!

Please send your ideas toPlease send your ideas to [email protected]@t-online.de



mailto:[email protected]


