Island usiness April 2013 Company Profile Glanvilles The Interview Danny Fisher Feature Tourism - Making a Difference
Island Business
Mar 10, 2016
The April 2013 edition
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Islandusiness
April
2013
Company Profile Glanvilles
The Interview Danny Fisher
Feature
Tourism - Making a Difference
President’s Foreword
23Chamber NewsNational news, member benefits, new members, events
28 Best Brochure
20 BriefingPaying up on time
Spring is here … Hurrah!What a drab cold and depressing Winter it has been - snow in March … how crazy is that!
I hope that is well and truly behind us and we can now enjoy some much needed warm sunny days.
This edition is themed around tourism, and the Chamber held its Tourism Open day at Rookley Country Park last month, hosted by John Allen, the Tourism Development Board Chairman.
There were presentations on market performance by Chris Quirk (the larger hotels representative) and a presentation on activities carried out by the new DMO (Visit Isle of Wight) and future marketing plans for this year by David Thornton (the new Chief Executive of the VIOW Limited).
Chris showed us that the Island did much better than most resorts in Olympic year last year, and David Thornton gave a very upbeat message to the industry that this year out of a budget of £1.1m, £800k will be spent on marketing. This is good news in what is turning out to be every bit as tough a year as last year.
More good news was announced in that the Island would benefit from a new 3D film “Walking with Dinosaurs” by the BBC and 20th Century Fox. This without doubt will put the Island into the limelight, and will certainly be a significant boost to Island marketing.
Island Business Magazine Published by the Isle of Wight Chamber of Commerce, Tourism and Industry
Editor Kevin Wilson [email protected]
Managing Editor Zoe Stroud [email protected]
While every care has been taken to ensure the accuracy of Island Business magazine the publishers do not accept any liability or provide any guarantee that the information is accurate, complete or up to date. The publisher and its employees and contractors have used their best efforts in preparing these pages and this publication but make no warranty of any kind, expressed
or implied, with regard to the information supplied. The views of contributors do not necessarily represent those of the IW Chamber of Commerce. The IW Chamber of Commerce and its employees and contractors shall not be liable in the event of incidental or consequential damages in connection with, or arising out of, the providing of the information offered here.
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In this Issue...
09 Experts ViewFrom Glanvilles
02 NewsBusiness news
07 Tourism Daythe industry’s pre-season get together
Other stories in this edition include a profile on Glanville’s who have been long standing Chamber members, and their company seems to be growing from strength to strength. The interview is with Danny Fisher, chairman of the NHS Trust about its application for Foundation Trust status.
There is a lot of activity within the Island Chamber, and many projects on the go. We have a policy board that discusses different aspects of business with four sub groups looking at the strategic direction we should take to help business on the Island grow.
Tourism takes the headlines this month, and it is good that we seem to be going in the right direction with good strong leadership and representation from the Chamber.
In future issues I will be updating on each sector of business and how your Chamber is in the vanguard of strategic thinking. Meanwhile, have a good month!
David GroocockPRESIDENT, ISLE OF WIGHT CHAMBER OF COMMERCE, TOuRISM AND INDuSTRy
Company ProfileGlanvilles12
FeatureTourism – making a difference16
The InterviewDanny Fisher11
April 2013 01
Open Daily 10am March - OctoberAdult £3.95 Child £2.95 Senior £3.50 Family (2+3) £13
Small world,big adventure
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Model Village Island Business 2013 Ad 19/02/2013 09:05 Page 1
Preserving Island tourismTop fossil hunter Dr Steven Sweetman has discovered around 50 species that once lived on the Isle of Wight, and he’s still unearthing new finds.
But when he is not combing beaches or poring over a microscope, he can be found doing his bit for Island tourism - sharing his passion for fishing and the natural environment with guests at Marvel Cottage, part of the 38 acres of Marvel Farm near Newport.
Steve said: “My wife and I are from the Island – in fact, we first met at nursery school at the age of three – and we bought Marvel Farm about 13 years ago, at a time when I was thinking of semi-retirement.”
But it didn’t happen.
Steve had always loved fossil hunting, and after studying geology at Oxford, and working in the oil industry, his passion for palaeontology was re-ignited when he appeared on a BBC programme called ‘Live from Dinosaur Island’, and was offered funding to complete a Ph.D on microvertibrates by the university of Portsmouth.
Since then, his research has proved that the Island was once home to turtles, crocodiles, and salamanders, as well as dinosaurs. This may have been something to do with the fact that the Island was in roughly the same position as Gibraltar at the time.
Marvel Cottage is part of the Isle of Wight Farm and Country Holidays group, and offers accommodation plus the chance to spend time trout fishing and fossil hunting, under Steve’s expert guidance.
“We want people to experience nature,” he said. “And there is nowhere better than the Island for getting out into the fresh air, and being stimulated by activity. People are fascinated by fossils, and I can take them to
places that are off the beaten track. We have two fishing lakes on the farm, and livery stables, so there are plenty of options for our guests.
“Island tourism has suffered lately because of the bad summer weather, but we know that people love coming here, and as long as we can continue to offer high standards, hopefully the weather will improve!”
For more information, go to www.wightfarmholidays.co.uk
02 The Business Magazine for the Isle of Wight
NEWS
April 2013 03
NEWS
Feedback suggests that the 18 to 24 year olds feel more confident about setting up on their own because they get one to one mentoring and group workshops that are tailored to their needs.
The scheme, launched six months ago by the Council and run by the Island’s Chamber of Commerce, delivers a lifeline to young people currently receiving Job Seekers Allowance who want to work for themselves.
They are helped to turn their idea into reality, after which they qualify to submit a case to a grants panel for financial support to kick start their new business.
The latest group to win grant funding includes:
Ella Blackburn – studied fashion and clothing in Brighton, and plans to create her own fashion label using the silk screen printing process to up-cycle old clothes and make unique T-shirts to be sold online.
Hannah Brewer – set up a photography business, and will be using the grant to expand her range of services.
Sam Cowen - has decided to put his skills as a car mechanic to good use, offering repairs and body work, and buying written off cars to get them back on the road for resale.
Vicky Ellis – after working as a hotel cleaner, she has started her own domestic and commercial cleaning business. The grant has enabled her to advertise and obtain Insurance and a CRB for the business.
Samantha Hely - offering studio photography, as well as selling prints and cards. She says it’s her dream job both within photography as well as graphic design & illustration.
Eve Kirk – has formed Evie-Clean, a domestic and commercial cleaning service, with the emphasis on reliability, efficiency, and environment friendly products.
Elliott Lee – using his degreee in Graphic Design to set up as a freelance designer servicing small and medium size businesses, and possibly looking to expand by collaborating with other fellow designers.
Daniel Mew –launched a joinery and carpentry business, to manufacture bespoke items of furniture, doors, shelving, and provide a second fix carpentry service.
Christopher Philpott - a magician and illusionist who has worked with well known names and cruise ships and venues both on the Island and mainland. He is using the grant to buy equipment to help improve the grand finale of his act.
Kayleigh Baxter Soutar - Having worked in the past for a nail bar on the Island Kayleigh has now decided to set up her own business. She has opened a small nail bar in St James St Newport. The grant she has received will enable her to buy some lamps for drying nails together with a greater range of stock.
Kevin Smith, Chief Executive of the Isle of Wight Chamber of Commerce, Tourism and Industry, said: “These young people have shown the determination to fend for themselves and it is a privilege to be able to help them. We can’t be at their side all the time, but the scheme has given them an opportunity they wouldn’t otherwise have been able to take, and we wish them all the best for the future.”
Room for everyoneIf the search for space by small businesses is a positive economic indicator, the Island hasn’t got too much to worry about.The Innovation Centre near Newport is 15 years old and says interest in office space is as brisk as it has ever been.
Centre Manager Gemma Flower said the secret of its success was its flexibility. “We can cater for companies of 60 people and 100 phone lines, or a one person start up with no commitment beyond the initial three months, and a charge of only £90 a week including rates, power, parking, and a phone line.
“We can also operate as a virtual office, providing a mailbox service. We have had several success stories, including one company that came here ten years ago, and has grown so much it now has a whole floor at the Apex Centre over the road.”
Gemma said the Innovation Centre was also used by organisations just needing space for meetings and conferences.
For more information, go to www.wightinnovationcentre.co.uk
IsleWork is workingAbout 50 young people are being helped into business through the IsleWork scheme.
stePhanie’s helPing hand
Seacat goes for growthSeacat Services, an offshore wind farm vessel transfer operator, has announced an investment of more than £15 million in manufacturing and jobs.
The company has commissioned four workboats, with another two vessels due for delivery before the end of this year.
Seacat supports international renewable energy developers and utilities, and is looking for business expansion as plans for future operational offshore wind farms come to fruition.
The company employs six full time staff at its Cowes headquarters, and 22 staff doing shift work on the four workboats that are operating in the North Sea.
All vessels have active charters booked for 2013 and will be working on offshore wind farm projects that are either under construction or are already generating electricity, off the uK, Danish and German coasts.
“With four workboats already operational and in the water, it’s fantastic to see that our investment in the Island is creating significant benefits both for the immediate locality and for the wider offshore wind energy space,” said Ian Baylis, Managing Director, Seacat Services.
“However, with two further vessels commissioned and due to enter operations before the end of the year, the investment and growth in the locality doesn’t end here. Indeed, as we grow, our challenge is to continue to ensure that we invest in our people and our equipment, to ensure that we meet the exacting standards of our clients.”
Stephanie Elliott – a practitioner of holistic massage and reflexology – chose Chamber Health to help her give up smoking.
Stephanie, of Wayside Therapy, was ‘hopelessly addicted’ and had tried many times to kick the habit.
But she said having a Stop Smoking Advisor made all the difference.
Stephanie said: “The tailored assessment, the positive talk, the products and the support were invaluable, my advisor was a constant help and I couldn’t have done it without her. My life has changed for the better now that I no longer smoke.”
Chamber Health are at the forefront of spreading the health message across the Island, with free health days, Health Checks for businesses, and setting up Stop Smoking Work place groups.
For more information, go to www.islandquit.co.uk.
Angela Hart, Health Improvement Programme Co-ordinator, said Chamber Health had now launched a facebook page which would be updated each week, and there are links to the page from the website. www.facebook.com/islandquit
To book a company health day or a stop smoking workplace group, call 01983 554546.
The school has gone back to the future by moving from Luccombe to the oldest continuously occupied school site on the Island – the former Whippingham Primary School, which was designed by Prince Albert and built after his death by Queen Victoria.The building will this year be open in the summer for visitors to Osborne House, because of its distinctive design and architecture. After Queen Victoria’s death – she part paid for the running of the school and it is said used to come and inspect the children’s handwriting and award prizes on prize day – it was leased back to the Rector of St Mildred’s in Whippingham, now regularly used as the school’s chapel for Christmas, Easter, Harvest and Remembrance services.
In 1974 it finally came into local authority ownership and in 2012, with the schools’ re-organisation on the Island and many smaller premises now being redundant, it came into the ownership of Priory School Isle of Wight Ltd, the company set up by the Principal Edmund Matyjaszek, an Oxford Scholar and Company Director, who had acquired the school from its founders in 2009.
Priory School itself was founded in 1993. It came out of the Junior School of the prestigious girls’ boarding school upper Chine and initially had only younger age children. But it grew, first in Sandown and then from 2005 in Luccombe, and offered GCSEs (it won Good Schools Guide awards for its science teaching) and then from 2010 A Levels.
It has swiftly become established as part of the community at Whippingham and its own Christian ethos and emphasis on traditional subjects including narrative History and the teaching of Civics or Public Affairs (praised by Ofsted in its inspection report of December 2012) complement the heritage contained in the building and the area.
Edmund said: “We retain a small class size of 16 and an increasing programme of sports and visits and cultural activity, and try to maintain a family environment where children can flourish. We are not only celebrating our 20th anniversary this year, but also looking forward to the 150th anniversary of the school’s founding in 2014!”
Going back to the futurePriory School - one of only three independent schools on the Isle of Wight – celebrates its 20th birthday this year.
04 The Business Magazine for the Isle of Wight April 2013 05
NEWS NEWS
Business growthA community care company has been helped into growth by an interest free loan from the Isle of Wight Lottery.Care in the Garden – which is due to open the Palmers Brook Community Nursery this month – aims to bring people who need help with their garden together with people on day care supported work placements.
It was formed about a year ago by John Goodenough and Gillian Smith, and has already built up a loyal clientele.
John said: “We have about 10 day care clients who are learning new skills, and we do garden work all over the Island. Our philosophy is that we want to provide people who need support with meaningful work and training, and at the same time give our customers a high quality service.
“The new premises mean we can really raise our game and we are excited about the future, with plans to increase the number of assistant gardeners.”The loan from the Isle of Wight Lottery was awarded last year and helped Care in the Garden get off the ground.
The new nursery will offer plant and craft sales, and provide a bigger range of work and learning opportunities.
John, a former social worker, said: “It feels like we have come a long way in the last year, and now we are ready to take the project to the next level.”
For more information, go to www.careinthegarden.co.uk
NEWS
Meet Mary!Mary Collis has been responsible for this magazine’s advertising sales for the last four years, and says she has been amazed by the thought and care and imagination that clients put into their advertising.“The quality has really gone up,” she said. “I don’t know if that is anything to do with the fact that businesses feel the need to work harder because economic conditions are tougher. But the result is that the standard of artwork is a lot higher, and that is good news for us, because good quality advertising makes its own contribution to a good quality magazine that people want to read.”
Mary has worked in sales and marketing in newspapers and magazines for most of her working life, and also has experience of running a business with her husband.
Music has always played a big part in her life. Mary has played in a number of bands, has had songs published, and still gets tempted to do the occasional gig! One of her songs ‘Lady On The Wall’ can be viewed on youTube.
She said: “My parents always loved the Island and we spent a lot of time over here when I was a child so it seemed almost like a second home to me. We knew a number of people here already and as we have always thought it was one of the most beautiful places in the uK my husband and I decided to make it our permanent home.”
She is now actively involved in Island life. Last summer, she was elected as town councillor in Brading.
Contact Mary at [email protected]
doing wellThe Isle of Wight NHS Trust is performing to a high standard against national performance indicators.
Executive Medical Director, Dr Mark Pugh said: “Across most national performance indicators, we are hitting or exceeding most targets. One area – referrals for suspected breast cancer seen within two weeks, during the period July to September 2012, had a problem. Our latest figures for January 2013 show that we saw 100% of referrals for suspected breast cancer within two weeks and our year to date figure (April 2012 to January 2013) is 93% against the national indicator of 93%. The improvement was due to improved booking methods and an investment in new imaging equipment, which now ensure patients can be seen quickly.”
The benchmarking update, which forms part of the Trust’s performance report presented to the Board meeting in public, shows that the Trust is in the top 25 per cent for five targets, and achieving better than average results in another eight areas.
The Trust’s full performance report can be downloaded from www.iow.nhs.uk/performance.
The exterior of the historic Priory School
06 The Business Magazine for the Isle of Wight April 2013 07
NEWS
Guests at the annual Tourism Open Day – organised by the Isle of Wight Chamber of Commerce, Tourism and Industry - shared ideas and got an update from the head of Visit Isle of Wight, David Thornton.Delegates heard that, although tourism dipped slightly last year because of the Olympics eff ect, the Island held up much better than other parts of the uK, and the signs were good for this year on the back of a marketing spend being spearheaded by Visit Isle of Wight – the new destination management organisation being run through a public/private sector partnership.
David said the target was to attract 300,000 new visitors in the next fi ve years, and he set out the programme of activity that would help achieve it, including news of the Island’s collaboration with 20th Century Fox and BBC Earth on a 3D movie ‘Walking With Dinosaurs’, and seasonal marketing campaigns promoting the Island as the uK’s top spot for dinosaurs, its festivals, the sea and its unique English character.
David urged tourism businesses to get involved. “We need you to give us your stories,” he said, “to help us sell the Island to people who haven’t yet discovered us. We need to be seen as the Island for all seasons, and we want businesses to join with us as we develop themes. For example, we will be having a Dinofest this year and it is a clear opportunity for tourist businesses to join in.”
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Island open for businessAround 100 Island tourism businesses came together for a spot of ‘pre-season training’ last month.
He said the new Visit Wight facebook page was achieving almost 53,000 post views a week, compared with 600 a week when it was launched, and online activity including accommodation booking widgets were being used by websites such as Isle of Wight Festival.
John Allen, Chairman of the Chamber’s Tourism Advisory Board, said: “We have moved to a diff erent way of working that puts the private sector at the centre of everything, without losing the fi nancial support of the Isle of Wight Council. As a result, Visit Isle of Wight has been able to spend as much on marketing in the last three months as it spent in the whole of last year.”
Zoe Stroud, the Chamber’s Group Marketing Manager, who organised the event, said the Chamber’s Accommodation Guide had broken all records this year, with 10,000 more copies being sent out direct to customers than at the same time last year.
She said the 500,000 copies of the Summer Pocket Guide, and the new edition of the Eating Out Guide were also now being distributed.
Ideas shared in round table discussions were being collated for consideration by Visit Isle of Wight and the Tourism Advisory Board.
See our tourism feature, starting on page 16.
ISLAND CONSERVATIVES: ENERGISING THE ECONOMY
Island Conservatives www.islandconservatives.com
Promoted by Alan Wells of the IW Conservative Association, 58 The Mall, Carisbrooke Road, Newport, PO30 1BW on behalf of the 40 Conservative candidates for the IW Council Elections, all c/o the same address.
As a team, the Conservative candidates come from a range of commercial and professional backgrounds. They are also involved in their local communities, many through business associations and similar economic organisations.
Several of the candidates run their own Island-based businesses. They will use their experience to ensure that the Isle of Wight Council remains focused on attracting inward investment and supporting local economic growth.
ISLE OF WIGHT COUNCIL ELECTIONS — THURSDAY 2 MAY 2013
Releasing money from County Hall to fund apprenticeship schemes with employers Establishing a private-sector led marketing organisation to promote the Island to visitors Implementing a tidal energy project off St Catherine’s Point to create jobs and local power Investing in superfast broadband to support the growth of the digital and rural economy Developing plans to offer a break on business rates for start-ups in empty retail premises Offering political stability and an open door to new investment / jobs coming to the Island Working with other councils to make the case for Assisted Area Status at county level
The Conservatives will control public expenditure, to release money in support of the Island’s economy. To ensure this happens, please vote for your local Conservative candidate on Thursday 2nd May.
08 The Business Magazine for the Isle of Wight
NEWS NEWS
April 2013 09
Experts View: GlanvillesTwo bites at the cherry!
using the trust it is established that 100 per cent BPR can be claimed on Fred’s business – so no tax is due. Jane is not too well herself so the trust is used to give all of the shares tax free to the next generation.
Jane then uses the £800K of savings to buy £800K of shares back from her children so they now have £800K tax free (and no need to survive seven years as this is a sale not a gift). Three years later Jane dies. She still has the £800K of shares which get 100 per cent BPR – so no tax is due (she had a second bite at the BPR cherry). The rest of the estate is within the tax free bands – so all IHT is avoided (a saving of £260K)!
It is essential for anyone with a business to make a Will to maximise BPR and avoid paying unnecessary IHT!
To make an IHT efficient Will, contact Claudia at Glanvilles on 01983 527878 or [email protected].
I recently highlighted that the Inheritance Tax (IHT) tax free band has been frozen for two more years and thereafter will grow at a mere 1 per cent.
The result of this is that more of us will have to pay more IHT. But anyone with business assets has an opportunity to avoid or significantly reduce their IHT bill.
Business Property Relief (BPR) is a hugely valuable IHT exemption. It works by giving 100 per cent IHT relief on shares in a trading company or in a trading partnership (which essentially means any business except one of holding investments such as rental property). Hence most businesses that are members of the Chamber should qualify for the relief.
The following example shows how you can use BPR to your advantage:-
Fred and Jane have a house worth £500K, savings of £800K and Fred has a business valued at £1,000,000. Fred dies. He made a Will which leaves his business on a special trust to ensure that maximum IHT reliefs are claimed. The rest of the estate passes to Jane tax free under spouse exemption.
Independently co-ordinated by The Centre for Brand Analysis, the annual Business Superbrands survey considers thousands of brands that are judged by both an expert council and over 1,900 individual business professionals from across the uK.
The brands are assessed on quality, reliability, and distinction. In addition to being voted a Superbrand, the BCC came third in the support services (associations and accreditations) category - the highest placed member organisation for businesses.
Dr Adam Marshall, Director of Policy and External Affairs at the BCC, said: “Our Accredited Chamber Network – which includes the Isle of Wight Chamber of Commerce, Tourism and Industry - is trusted by over 100,000 businesses to deliver support and services at the highest level to enable them to thrive in today’s economy.
“The strength of our brand is a direct result of our commitment to creating a better environment for the uK business community as a whole, giving them a voice at a local,
regional and national level, and helping them trade internationally, via the hard work of our dedicated Chambers of Commerce on the ground.”
For more information, go to www.superbrands.uk.com/results
“It will be some extra spending money for my three children,” Pam said. “And an extra special holiday this year for me!”
little Britain lowerThe 2013 Little Britain Challenge Cup has trimmed its entry prices.
And competitors at the event which runs from 12 to 15 September will be able to test their skills by taking on the Paralympic Skandia Team GBR, one of the regular benefactors from funds raised at Little Britain.
The Little Britain Challenge Cup, which is organised by the Royal yacht Squadron, raises money for nine sailing related charities.
For more information, contact Mary Scott-Jackson at [email protected]
new regattaA new events company is launching a new regatta for the eco industry.
The Island Events Company, which specialises in activities, conference and team building packages, says the regatta will be held in June, for companies working within the eco industry and will raise money for charity.
For more information, go to www.theislandeventscompany.co.uk
Cowes week uPdateCowes Week Limited has announced that Chatham Marine has signed up as official footwear sponsor of Aberdeen Asset Management Cowes Week.
Meanwhile, sailors keen to take part in this year’s regatta are encouraged to submit their entry within the discounted period which ends at midnight on Monday May 27.
For anyone not sure about which boat or option would be best suited to them, Solent Events are holding an open day at Gunwharf Quays Marina in Portsmouth on Thursday April 18.
Children firstPam Grundy didn’t hesitate when she was asked how she would spend her £4,000 prize in the Isle of Wight Lottery.
Super ChamberThe British Chambers of Commerce (BCC) has been named as a Business Superbrand in an annual survey that identifies the uK’s strongest business-to-business brands.
Pam has been a £1 a week subscriber to the Isle of Wight Lottery since it began, and she was thrilled to win the top monthly prize.
“I have never really thought about winning,” she said. “I have always donated because the money raised goes straight into helping Island people. But I’m so thrilled to have won and I will make sure I enjoy it.”
The InterviewHealth risk?KEVIN WILSON MEETS DANNY FISHER
The Island is home to the only fully integrated health service in England – but a national re-organisation is putting this unique arrangement under threat.Danny Fisher, chairman of the Isle of Wight NHS Trust, is always up for a challenge and he freely admits this is a big one.
The Trust is applying to the Government to become a Foundation Trust in 2014, and if it fails in any aspect of the bid, there is the prospect of some or all health services being delivered by a mainland provider.
The health service currently handles around 23,000 hospital admissions, and 1,300 births every year, as well as 25,000 emergency ambulance journeys, and patients supported by the outpatients, community and mental health services.
So there’s a lot at stake, and Danny said: “We have an awful lot of work to do to make our case, but the hard work will be worth it, we hope. The outcome will be a better, sharper organisation, and the reward will be securing an Island based health service for the longer term, ensuring continuity and better health care.
“But there are no guarantees we will be successful, and there are plenty of other providers out there who may be tempted to bid for individual elements of our services.”
An illustration of the benefi ts of the existing arrangement is the Island’s emergency call out service. If you dial 111 or 999 on the Isle of Wight, your call gets through to an Island hub where ambulance, mental health and community social work staff are sitting side by side. It means each call gets the appropriate response from the right people, saving time and making better use of resources.
Danny said: “This is unique in England and we are very keen to ensure it continues.”
Achieving Foundation Trust status – a decision will be known by Summer 2014 – means the organisation gets more management
and budgetary freedom, while being subject to rigorous public scrutiny – including unannounced visits by inspectors.
It’s a prize worth winning, and a key element of the new arrangement is public involvement. under the rules, the Isle of Wight NHS Trust needs to sign up 4,000 members of the public to join staff as Trust members. It is open to anyone over the age of 11, and members
can be involved up to just about any level – including standing for Governor.
Danny said business involvement was vital. “We have already reserved a place on the Board of Governors for a representative of the business community, in discussion with the Chamber of Commerce, Tourism and Industry.
“We also want the larger employers on the Island to encourage their employees to join, including people who commute here to work.”
Applications for membership can be made online at www.iow.nhs.uk/ft
“ We have an awful lot of work to do to make our case, but the hard work will be worth it, we hope.”
10 The Business Magazine for the Isle of Wight April 2013 11
In the age of demands for global transportation, it’s comforting to know there’s a local name withfreight solutions you can trust...
DEPOTS ON THE ISLE OF WIGHTAND IN HAMPSHIRE
Danny Fisher (left) with Mark Price
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“The rules changed a long time ago, allowing legal companies to advertise, and we decided to embrace the change. It goes back to 2000, really, when we made the fundamental decision to change the way we work.”Jeremy Weeks, CEO & Partner.
although that side of the business has now stabilised to some extent. Meanwhile, the company’s proactive approach to tax advice, wealth management, dispute resolution, corporate work, and a host of other services, has ensured steady growth in turnover.
One function, however, can perhaps be said to set Glanvilles apart. Traditionally, lawyers don’t do publicity, but the company has invested in marketing, creating a new post and making a concentrated eff ort to modernise its image, improve its communication, and, of course, sell itself. That work is being steered by Mark Harman, ICT and Marketing Manager.
Jeremy said: “The rules changed a long time ago, allowing legal companies to advertise, and we decided to embrace the change. It goes back to 2000, really, when we made the fundamental decision to change the way we work.
“It meant closing some smaller offi ces, and centralising our services, and it was an opportunity for a complete re-think. We took the decision to modernise not just our offi ce systems, but our image, too.
“We want people to feel that they are dealing with a modern company, perhaps getting away slightly from the traditional image of a
Law in orderKEVIN WILSON MEETS THE TEAM AT GLANVILLES
COMPANY PROFILE
COMPANY PROFILE
12 The Business Magazine for the Isle of Wight April 2013 17April 2013 13
legal fi rm, and to back that up by being approachable, presenting information and advice clearly, joining up our services in ways that make more sense to clients.
“It’s all about brand recognition, and let’s be honest, we want people to think of us fi rst!”
The open plan offi ce at Glanvilles Island HQ at St Cross Business Park in Newport is a case in point.
It means that staff are sitting alongside partners, and communication happens naturally. And they don’t just work together; the company also organises sport and social activities.
Nick Hessey said: “It’s a good place to work, and although this isn’t rocket science, it’s true that you get better solutions by sharing
A series of mergers in the 19th century was followed by another in 1988 that brought businesses in Hampshire and the Isle of Wight together, and the Glanvilles we know today was offi cially created in April 2009.
Now it has around 100 staff , including 40 on the Island – it also has offi ces in Fareham, in what looks for all the world like a stately home - and prides itself on its openness and professionalism, as well as its willingness to embrace new technology.
CEO and Partner Jeremy Weeks said: “The law changes quickly and we need to keep on top of it on behalf of our clients, who range from large companies to individuals.
A key element of our philosophy is to ensure that we combine the utmost effi ciency with the personal touch.
“We have invested in IT systems that enable us to give a rapid response and the right level of service.
“We are the biggest law fi rm on the Island, but we provide the same personal service to a family that we give to a major corporate client. In the end, our clients want the same thing – the right advice, at the right time – and that’s what we are all about.”
Glanvilles has a long history, but one of the major milestones came as recently as 2000, when the decision was made to build a united service delivery and close down smaller branch offi ces.
The company has six partners, who sit side by side with staff , 12 fee earning lawyers, and property services and administration teams. Apart from Jeremy, those based on the Island include: Gemma Cook, Dispute Resolution; Nick Hessey, Business and Commercial Services; Claudia Roberts, Wills, Trust and Probate; and Rajinder Sangha, Business and Commercial Services.
It’s a sign of the times that property transactions have reduced dramatically,
It can trace its roots back to 1843, but Glanvilles is a thoroughly modern company with an average lawyer age of under 40, and a distinctively contemporary brand.
problems and talking them through. Lots of the work we do has a cross over, and we end up with a better result because we can give that extra bit of advice that leads to a total solution.”
Claudia Roberts – well known to Island Business magazine readers for her Experts View column – said: “We are technically advanced and we work quickly. We are experts in our diff erent fi elds of specialism, and it shows.”
Glanvilles prides itself on providing the full range of services. For example, services to business include commercial lawyers whose aim to is protect the business and make the most of opportunities; litigation solicitors; commercial property; employment law; and corporate law – which covers just about everything from business start-ups to management buy outs.
Continued on page 14
Jeremy Weeks, CEO & Partner
Glanvilles’ open plan offi ce
COMPANY PROFILE
14 The Business Magazine for the Isle of Wight
And when one side of the business is on a downturn, there is always something else. So, while property transactions have fallen away dramatically, there are an increasing number of private clients seeking to ‘consolidate their wealth’, and of course, a fairly stable business dealing with family law.
Glanvilles has introduced a fi xed fee service for divorce, marriage dissolution or separation, for example, and is up front about the basic costs of services that we all hope we will never need, such as parental responsibility agreements that give an unmarried father or step parent a legal right to be make or be involved in making key decisions about a child’s future, and relative new kids on the block, including pre-nuptial and co-habitation agreements.
These are examples of the way that law is changing, but there is an even bigger change coming this month, with the Government looking to cut the annual £2 billion cost of legal aid by restricting its availability. It will no longer be available for private family law (divorces, for example), personal injury and some clinical negligence cases, some employment and education law, and more.
As an example, only those who have been injured in pregnancy or labour, or in the fi rst eight weeks of life will be entitled to legal aid for clinical negligence claims.
The legislation was defeated in the House of Lords 14 times before it was fi nally approved by a really tight margin.
Glanvilles says it is just one example of the need to keep up to date, in order to plan ahead.
Jeremy said: “We have to be modern in the way we work and think. We don’t just want to sit and hope that clients will come to us, which in some ways was the way it used to be for the legal profession. We want to try and reach them, and then back that up by showing them that we understand their needs, and are fl exible enough to meet and exceed them.
“But sometimes, there are diffi cult decisions to be made, and because of the changes to legal aid, we have decided not to off er that service anymore.”
The company has a long pedigree and is proud of its history. But the emphasis is on looking forward.
After all, it’s really the only way to keep law in order...
glanVilles - a historY lesson
in 30 seConds
• 1841 THE DAMANT FAMILY BEGAN PRACTISING IN COWES
• 1843 WILLIAM WAY BUCKELL OPENED AN OFFICE IN NEWPORT, AND HIS DESCENDANTS REMAINED PARTNERS FOR 155 YEARS.
• 1884 - THE GLANVILLE FAMILY STARTED THEIR FIRM IN PORTSMOUTH, LATER MERGING WITH ANOTHER PORTSMOUTH FIRM.
• 1988 GLANVILLES MERGED WITH DAMANT AND SONS
• 1998 GLANVILLES MERGED WITH BUCKELL AND DREW.
April 2013 15
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“We want people to feel that they are dealing with a modern company, perhaps getting away slightly from the traditional image of a legal fi rm, and to back that up by being approachable, presenting information and advice clearly, joining up our services in ways that make more sense to clients.”Jeremy Weeks, CEO & Partner.
Glanvilles’ Fareham offi ce
16 The Business Magazine for the Isle of Wight
Making the Diff erence
KEVIN WILSON MEETS SOME OF THE PEOPLE WHO HELP MAKE THE ISLAND SPECIAL
FEATURE
April 2013 17
FEATURE
“Every room is being re-done from top to bottom, and we are also having a new website done. The aim is to have six of the nine rooms ready in time for Easter, with the rest done in time for the peak summer season.”Tony Hutchings, Rooftree
One of the Isle of Wight’s biggest selling points is that it is just plain diff erent.And much of that diff erence – also known as quirkiness - is down to the fact that its economy is built upon the imagination, energy and commitment of some amazing small businesses.
That’s particularly true of the tourism sector, and we caught up with just a few of the people who are putting in the hours to live their dream, investing to keep their customers coming back, and attract new ones, and at the same time help the Island stay an attractive destination in a very competitive world.
Father and daughter Brian and Michelle Tarrant, and their business partner Caroline Reze believe their purchase of the Rowborough Hotel in Shanklin was perfectly timed.
They took over the hotel last August when it had bookings up to November, since when they have been able to concentrate on a wide range of enhancements ready for the start of the new season.
Just as importantly, they are optimistic that marketing the Island under the aegis of the Visit Wight destination management organisation gives the tourism sector a fi ghting chance, even in the tough climate of 2013.
Michelle has worked in hotels and catering since she qualifi ed at Westminster and felt the time was right to make a career move last year.
“Caroline and I have known each other for years, and we both felt that a hotel by the sea should be our next step,” she said. “We moved to the Island last year, and love it already. We get so much positive feedback from our guests, who seem to love Shanklin, particularly, and it has given us the confi dence to feel that we are in the right place.
“Our job now is to make sure we retain the loyalty that the hotel had built up through the eff orts of the previous owner, and then attract new customers.”
They are doing this through a programme of improvements to hotel facilities, including the bar, toilets and conservatory, redecoration of the nine rooms, the introduction of seasonal menus, and a commitment to keen pricing.
Caroline, who was the facilities manager for the NSPCC in London, is responsible for keeping the Rowborough in immaculate condition. She said: “The work will never stop, but we want our guests to feel that they are staying in a lovely Victorian property that has a modern feel to it.”
Michelle said: “Like any business, we are in a competitive environment and we are trying to make sure we are out there promoting what we off er, as well as keeping our prices down, but without sacrifi cing quality. It’s a tough challenge, but we believe we are in the right place and we are quietly confi dent about the future.”
A few miles down the road at Rooftree in Sandown, Tony and Debs Hutchings are also working hard – on a complete refurbishment of their nine bedroom guest house.
They bought the premises last May, and began their improvement programme at the end of their fi rst season.
Tony, who was a builder when the family lived in London, is doing all the work himself, including new central heating, new bedrooms and bathrooms, new fl at screen televisions and free wi fi .
It’s a major investment in the future for themselves and their three children, and for the Island.
Tony said: “We knew what we were taking on, but this is a fantastic building and we love the Isle of Wight. There were some bookings last year, including school groups, but the place really needed a lot of improvement and we hope that we can start to attract some new customers this year without losing our regulars.
“Every room is being re-done from top to bottom, and we are also having a new website done. The aim is to have six of the nine rooms ready in time for Easter, with the rest done in time for the peak summer season.
“Bookings are up on last year, so things are looking better already.”
Tony is looking forward to completing the building work. “I have been working on this seven days a week, 12 hours a day, since
October. It will be good to get it fi nished so I can concentrate on doing the things I really enjoy, like cooking for the guests, and doing the gardening!”
The Lilliput Doll and Toy Museum in Brading is one of the Island’s longest serving attractions, but last Summer wasn’t just a washout in terms of the weather, it came very close to closing the museum down.
Graham and Jackie Munday, who have run it since 1989, woke early one morning to fi nd their museum fi lling up with water from a burst water main, and although almost all the priceless exhibits were saved, it is not likely to re-open until next month.
Graham said: “It has been a nightmare, coping with the bureaucracy, and there have been times when we started asking ourselves – is it worth it? But the answer was always – yes!”
The collection includes some amazing pieces, including original 1930’s Mickey Mouse, Popeye, and Snow White and the Seven Dwarfs dolls, as well as rare and in some cases unique china dolls.
Continued on page 18Michelle & Brian Tarrant and Caroline Reze. The Rowborough
Tony Hutchings, Rooftree
18 The Business Magazine for the Isle of Wight
FEATURE
And it all started with a child’s determination to have a Russian doll … Graham’s sister Katherine became famous in the 1960s when she wrote to the then Russian leader Khrushchev to ask for a doll. Everyone thought she was being optimistic, to say the least, bearing in mind that relations with Russian were not exactly cordial at the time.
But, three months later, a Russian doll arrived in the post, and Katherine’s story made national news.
Graham said: “Then it started. We suddenly became inundated by people sending us their dolls by post. Among them were some antiques, and we thought we should keep them. Bit by bit the collection grew until we needed somewhere bigger.
“My parents bought the premises in Brading in 1974, and Jackie and I took over in 1989. We have been amazed how successful we have been, but we took a big hit when the waxworks closed.
“In our peak, we were having to shut the doors at 10.30pm every night, and there were still people outside wanting to come in!”
Times have got tougher since then, particularly for Brading, but Graham said: “We still have some loyal customers, and we hope that when we re-open the museum, it will attract some new people to come to see us. We don’t think there is anything like us anywhere else in the country off ering a private collection, and such a range of exhibits.”
The Fort Victoria Marine Aquarium has launched into its 29th season with the same enthusiasm as ever.
Brothers Paul and Nicholas Blake set up the attraction because they couldn’t fi nd any other work on the Island, and their focus on local species means they are always able to show visitors something new.
Paul, a former marine researcher, said: “We were the fi rst attraction to open at Fort Victoria and we have been here ever since. Like everywhere else, we have enjoyed some boom times and some diffi cult spells, but we are still here and we fi nd it just as rewarding as ever.
“It is wonderful to see the reaction from people when they realise just how diverse the waters are here. Over the years, we have seen great variety.”
That includes sea horses, which were discovered recently and are now protected and cannot be displayed in the aquarium – though it does have a tropical section, where they are on display.
Paul said rising sea temperatures had led to some changes.
“When we fi rst came here, we caught one or two triggerfi sh, and they were very rare, but now they are everywhere,” he said. “The sea is certainly getting gradually warmer.”
Nicholas said: “The challenge for us here, is to get people to take the turning and come
to Fort Victoria, so we work with the other attractions here to promote it as a destination.”
Maintaining the aquarium means they have to visit the site every day of the year, though it is open to visitors from Easter to October.
School visits are an important part of the business, but Paul said most of them are mainland schools. “We do get Island schools occasionally, but not as often as we used to,” he said.
April 2013 19
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Along with our extensive range of food and variety of hot drinks we also offer a range of beer, wine and spirits from our fully licensed bar, so whether you have a business meeting, corporate function or special family occasion planned, come and see us at The Breeze Restaurant and Bar.
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Also at Fort Victoria Country Park: Planetarium, Underwater Archaeology Centre, Model Railway, Seashore and Woodland Walk
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See also... Tourism Open Day on page 7 and Fossil Hunter on page 2
Graham and Jackie Munday, The Lilliput Doll and Toy Museum
Paul and Nicholas Blake,The Fort Victoria Marine Aquarium
January / February 2012 21
Briefi ngWhy are we waiting?
20 The Business Magazine for the Isle of Wight April 2013 21
BRIEFING
This is the central message of a survey commissioned by the British Chambers of Commerce (BCC) to which 5,343 businesses responded.
Shockingly, 94 per cent of respondents experience late payments, with almost one quarter (24 per cent) reporting that over 40 per cent of payments are received beyond the originally agreed terms. Over one-third of respondents state that larger businesses (those with more than 50 employees) are most likely to pay late, while the fi gure was lower at 24 per cent for those with fewer than 50 employees.
Respondents also reported that private-sector organisations perform worse than public bodies, with late payment in nearly two-thirds of cases, compared to around one-third for the public sector.
The results also showed that, despite only 20 per cent stating that cheques are their preferred method of payment, it was still received by over two-thirds of businesses. This could mean they are being used as a mechanism to allow the payer to hang onto the money for a little longer.
OTHER FINDINGSDiscounts for prompt payment are not the norm…
Only 13 per cent of responding businesses stated that they off ered early payment discounts - 30 per cent of these businesses give a two per cent discount, and 27 per cent off er a fi ve per cent discount.
A large proportion of companies are being paid by at least some of their clients in ways that are not convenient for them.
Bankers’ Automated Clearance Services (BACS) is the most common form of payment, with 85 per cent of respondents stating that their customers typically used it. Over two-thirds (69 per cent) of businesses said they were typically paid by cheque.
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Prompt payment is critical to the functioning of businesses and supply chains. yet some companies are less than prompt when it comes to paying their suppliers.
WHAT NEEDS TO HAPPENWhile there are things government can do to help alleviate the cash-fl ow diffi culties that are both a cause and eff ect of late payment, the major eff ort needs to come from businesses themselves.
Greater commitment to pay suppliers within agreed timeframes, and using payment methods that enable the effi cient transfer of funds, are essential.
The Government must take the lead in developing a standard that can be applied to those businesses acknowledged as ‘prompt payers.’ Banks would be able to off er more competitive terms for facilities like overdrafts to businesses who could show they are due payment from a company that holds this kite mark.
April 2013 21April 2013 23
CHAMBER NEWS
The British Chambers of Commerce has revised its uK growth predictions downwards from one per cent to 0.6 per cent, and from 1.8 to 1.7 per cent in 2014. It says reduced global growth prospects, and the need to repair Britain’s balance sheet, will slow the pace of the uK recovery over the next couple of years. However prospects will gradually improve in the medium term, and for 2015, the BCC predicts stronger growth of 2.2 per cent.
Detailed forecasts include:
After rising by 1 per cent in 2012, household consumption will grow by 1 per cent in 2013, 1.9 per cent in 2014 and 2.2 per cent in 2015. Gradual declines in infl ation over the next two years, though slower than expected in December, will ease the squeeze on disposable incomes and create moderate increases in domestic demand.
Business investment has been volatile in quarterly terms over the last year or so. Despite the weakness of the economy, business investment will strengthen gradually, growing by 5 per cent in 2013, 5.1 per cent in 2014, and by 5.2 per cent in 2015.
Exports will grow by 1.1 per cent in 2013, accelerating gradually to 3.3 per cent in 2014, and 4.1 per cent in 2015. Within this total, there will be a further shift in exports away from the European union towards other faster-growing regions, mainly Asia.
Manufacturing output will fall by 0.5 per cent in 2013, followed by modest positive growth of 1 per cent in 2014 and 1.2 per cent in 2015. Weak growth in world trade will limit
Prospects will improve, says BCC
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Chamber HR: Qdos Consulting and Composite Legal Expenses provide the Chamber HR human resource solution. More details here: http://chamber.iw.qdosconsulting.com
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For more information about all the benefi ts and services provided by the Island’s Chamber, contact [email protected]
the scope for increases in manufacturing exports over the next few years. Given that manufacturing is now productive and well managed, it has the potential to recover, and many fi rms have retained their skill bases during the recession. However the sector has experienced large productivity falls and this must be remedied.
Construction remains a weak and volatile sector in the uK economy, with a full-year decline of 8.2 per cent in 2012, and a year-on-year fall of 9.3 per cent in Q4 2012. Construction output will fall by a further 0.6 per cent in 2013, followed by positive but weak growth of 1 per cent in 2014 and 1.1 per cent in 2015.
Service sector average growth is forecast at 1.1 per cent in 2013, 2.1 per cent in 2014, and 2.6 per cent in 2015, a stronger performance than the other sectors. The service sector is by far the largest sector in the uK economy, and accounts for 77 per cent of total output.
Island Roads A4 poster March 13.indd 1 06/03/2013 11:54:18
Kerstine Andrews,Membership Offi cer
April 2013 25
The BookkeeperCaroline Hales
Financial services
01983 616205
www.thebookkeeperuk.com
41 Hamilton Road, Binstead, Isle of Wight. PO33 3Qy
Wight Cycle HireJohn Allen
Activity and Leisure Services
01983 761800
www.wightcyclehire.co.uk
The Old Works, Station Road, yarmouth, Isle of Wight. PO41 0Qu
Tesco StoresPaul Wilson
Retail
01983 327867
www.tesco.com
Brading Road, Ryde , Isle of Wight. PO33 1QS
Frame That PhotoRay Smith
Retail
01983 408804
www.framethatphoto.co.uk
unit A5, Spithead Business Estate, Newport Road, Sandown, Isle of Wight. PO36 9PH
Old Church House B&BMr & Mrs Giblett
Guest Accommodation
01983 530100
www.oldchurchhouse.org.uk
Old Church House, Bed and Breakfast, 46 Crocker Street, Newport, Isle of Wight. PO30 5DB
MC EnhancementsMark Cox
Training Providers
07854852518
www.mcenhancement.com
Penthouse 5, 29 Bedworth Place, Ryde, Isle of Wight. PO33 2R
New Members
In2ActionGeorge Ross
Activity and Leisure Services
01983 200953
www.in2action.co.uk
The Gatehouse, Gurnard Pines, Cockleton Lane, Cowes, Isle of Wight . PO31 8QE
Decorating Divas RI, LLCLesley Anne Kinney
Home Improvements
07713141018
www.decoratingdivasri.com
Flat 1, High Park Court, Ryde, Isle of Wight. PO33 1DL
Island HarbourDarren Cooke
Restaurant / Cafe
01983 539994
www.island-harbour.co.uk
Planet Ice ArenaLorna Cotton
Activity and Leisure Services
01983 615155
www.planet-ice.co.uk/arena/isle_of_wight
Planet Ice Arena, Quay Road, Esplanade, Ryde, Isle of Wight. PO33 2HH
Abbeyfield Ryde Society LtdSusan Bulwer
Residential Homes
01983 563540
2 Queens Road, Ryde, Isle of Wight. PO33 3BG
Innovation CentreGemma Flower
Business services
01983 550300
www.wightinnovationcentre.co.uk
Innovation Centre, St Cross Business Park, Newport, Isle of Wight. PO30 5WB
Island RoadsPaul Herbert
Construction/Building Consultants
www.islandroads.com
42 Daish Way, Newport, Isle of Wight. PO30 5XJ
The Needles View Pitch And PuttMelody Dean
Cafe/Bar
01983 756771
The Needles View, c/o April Cottage, Alum Bay, Isle of Wight. PO39 0JD
M I FinanceTim Benton
Financial services
01983 475360
www.mi-finance.co.uk
Gable End, Barrack Shute, Niton, Isle of Wight. PO38 2BE
MooksGooMichelle Clarke
Design Services
07980109165
www.mooksgoo.co.uk
64 Station Avenue, Sandown, Isle of Wight. PO36 8HL
Wight Training LimitedSteve Marsh
Health and Fitness
01983 406123
www.tjs-gym.co.uk
unit D6 Spithead Estate, Lake, Isle of Wight. PO36 9PH
Nicola CollinsonNicola Collinson
Business services
01983 716443
2 Rectory Cottages, 38 Church Road, Wootton, Isle of Wight. PO33 4Py
Anne Ginger Soft Furnishings
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Hillside Ventnor LtdGert Bach
Hotels
01983 852271
www.hillsideventnor.co.uk
151 Mitchell Avenue, Ventnor, Isle of Wight. PO38 1DR
Highdown InnSusan White
Public Houses
01983 752450
www.highdowninn.com
Highdown Lane, Totland, Totland Bay, Isle of Wight . PO39 0Hy
Island Survey Systems LtdAndrew Foulkes
Surveyors and Valuers
01983 566654
www.islandsurveys.co.uk
Island Survey Systems Ltd, Courtside, Playstreet Lane, Ryde, Isle of Wight. PO33 3LJ
M Boyce Gas ServicesMichael Boyce
Heating and Plumbing Engineers
01983 562345
www.mboyce-ryde-co.uk
5 Coppice End, Ryde, Isle of Wight. PO33 1GN
Harrison Bristow Holiday LettingsAnnabel Harrison & Juliet Bristow
Self-Catering
01983 872183
www.hbholidaylettings.co.uk
The Pilot Boat Inn, Bembridge, Isle Of Wight.
Want to join the Chamber network?Contact Kerstine Andrews for the full story about the low cost and high value benefits...
24 The Business Magazine for the Isle of Wight
Crossprint advert
Events8 April & 13 MayChamber Training – Delivering Service ExcellenceChamber of Commerce Board Room
9.30am – 5pm
Isle of Wight Chamber of Commerce, in association with Blue Ark Consultants and TSE, are introducing a new Customer Service training course for IW Chamber members.
Delivering Service Excellence is a new course that covers all business sectors and is part of the leading Welcome to Excellence training programme.
It is a highly practical, interactive one day training course that will show how service excellence improves your team’s performance.
The Delivering Service Excellence course will give your staff the confi dence to immediately use their customer service skills eff ectively and will motivate them to provide world class service and boost sales. Delivering Service Excellence highlights why customer service is key to the success of your business.
It off ers a practical, proven route for staff to deliver world class standards in their organisation.
Please call to book your places and make your payment
Members £45.00 per person
Non-Members £55.00 per person
City and Guilds exam £25 per person
16 AprilNon-Member Networking Event Innovation Centre, St.Cross Business Park, Newport
8.30am -10am
• Network with others
• Learn how to grow your business
• Hear how the Isle of Wight Chamber has helped other businesses - by them directly
• Refreshments provided
To fi nd out more or to book your place(s) please contact Kerstine Andrews on 01983 554541 or email: [email protected]
This event is aimed at non-Chamber members. If your company is already a member of the Chamber and you would like to know more about maximising the benefi ts of your membership please email [email protected]
26 AprilDCI Employment EventBoardroom, Chamber of Commerce, Newport.
9.30am – 12pm
Bespoke Employment Law Service for Commercial and Private Clients.
Specialist employment solicitors providing tailored solutions to the workplace issues of many Island businesses.
Join us for our Employment Law update.
Numbers are limited, so book early to avoid disappointment.
Call 01983 520777 or email: [email protected] to book.
Free to Members
3 MayBusiness Breakfast MeetingThe Garlic Farm, Newchurch
7.30am – 9am
An excellent networking opportunity to meet and present your business to other members while enjoying a full English breakfast.
Places limited so please book early to avoid disappointment.
£5.00 per person
4 & 5 JuneIsle of Wight Business 2 Business Enterprise ExpoCowes Yacht Haven
10am -4pm both days
Free Entry to visitors
Whatever your size or age of business, this is a must visit for you to meet a whole host of organisations that can help your business develop and grow.
Come and meet the Chamber team as well as our key partners who can help your business succeed.
From Accountants to Planners, Solicitors to Surveyors – this is a one stop shop.
Find out about new legislation that will aff ect your business.
Seminars will be held across the day on a variety of subjects.
If anyone is interested in having a stand, please contact Zoe Stroud at [email protected]
26 The Business Magazine for the Isle of Wight
Check our online calendar at www.iwchamber.co.uk for details of all business events.
toP oF the ClassScott Bennett moved to the Island when he was just two years old, and knew what he wanted to do from a very early age..Always artistic at school, he joined a graphic design class at the age of 10 and never looked back.
He found it diffi cult to get work after qualifying at Chichester College, but didn’t sulk about it. He took a job in a shop and spent his free time building up his design skills.
Now Scott has gone into full time self employment under the intriguing title of The Flyer Master.
He has already built a following in the music industry for his work on event promotion and CD covers, but is now off ering the same level of imagination to business clients on the Island.
Scott, who is based in Shanklin, said: “The company can handle any concept, and come up with design and print solutions, and we also do website design and hosting, too.
“I have always been keen on art, and I believe I am creative as well as being able to off er very competitive prices. I have never wanted to do anything else, and forming my own business seemed like the logical thing to do. Several Island businesses have started using me now, and I hope to attract many more in the future!”
For more information, go to www.thefl yermaster.com
28 The Business Magazine for the Isle of Wight
Island Business wants to hear from you if you have a story to tell. Send a message to [email protected]
www.facebook.com/islandbusinessmagazine
Best of the brochures!The Isle of Wight Accommodation Guide was crowned best of the brochures after a national competition that attracted more than 12,000 votes.Bitesize Britain hosted the fi rst ever Best Brochure Cover Awards – an idea designed to highlight some of the wonderful designs uK holiday destinations produce on an annual basis.
Around 60 holiday brochures were competing for the top prize, and the contest generated features in local media and hundreds of posts on Facebook and Twitter, as destinations stirred up support.
The Isle of Wight guide was announced as the winner.
Kevin Smith, Chief Executive of the Isle of Wight Chamber of Commerce, Tourism & Industry, said: “This is great news for the Isle of Wight and for everyone who is involved in putting the guide together. I’d like to specifi cally thank the Chamber team who have worked so hard to produce all the Chamber Guides. To be recognised in this way is fantastic news.
“I’d also like to say a huge thank you to the Isle of Wight community – including Chamber member businesses - who have supported us by spreading the word, everyone who voted, and a special thanks to all the businesses who have advertised in the publication.
“The guide is distributed across the country to potential visitors and to win best cover out of 60 uK entries is amazing.”
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Reg. 1938
Lifeline Alarm Systems LtdThe Island Security CentreRiverwayNewportIsle of Wight, PO30 5UX
W. E. T. F.
[email protected] 52162101983 523250
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