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A MINOR PROJECT REPORT
ON
Category Yes
(A)
No
(B)
No of employees 70 30
Interpretation: From the survey conducted, it can be inferred that, nearly 70% of
the employees would recommend the company to their acquaintance. However, therest would not suggest it to their family or friends.
70
30
No of employees
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Q3: Please indicate the reason for your leaving.
category Family reason Career
opportunity
Work location salary
No of employee 25 20 5 50
Interpretation: From the survey it can be inferred that most of the employees left the
company because they were getting better salary. However, their were a few wholeft because they were offered better career opportunity. 5% of the employees left
because the work location were not suitable for them, 25% left because of family
reasons.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
salary
work location
career opportunity
family reason
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Q4: If you could change anything about how the company operates, what would it be?
Category Organizationculture
(A)
Flexibleworking
condition
(B)
Workoverload
(C)
Moreopportunity
(D)
No of
employees
35 15 25 25
Interpretation: The conclusion drawn from this analysis is that nearly 35% of theemployees want to change the organization culture. However, 15% of the
employees desire for flexible working conditions.25% of the employees believe that
their should be lesser work overload. The rest feels that there are very less career
opportunities to grow.
0
5
10
15
20
25
30
35
40
A B C D
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Q5: Did your job opportunities turned out to be as you expected?
Category Yes
(A)
No
(B)No of employees 70 30
Interpretation: From the survey conducted we can infer that 70% of the employees
believe that their job opportunities and career growth turned out to be in the way theexpected them. However the rest feels that they were below expectation.
Q6: Was the training you received sufficient to enable you to meet our performance
expectation?
64
66
68
70
72
74
76
78
80
yes no
no of employee
no of employee
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Category They were good
(A)
Satisfactory,could
have been better(B)
Not upto mark
(C)
No of employees 25 50 35
Interpretation: The conclusion that can be drawn on the basis of this survey is that,
nearly 25% of the employees are happy with the frequency and quality of training
programs conducted for them in the company. However, around 35% of employees
think that they are good but there are chances of further improvement. Moreover,50% of employees think that they are not upto the mark.
25
50
35
No of employees
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Q7: Did you receive adequate support to do your job?
Category Frequently
(A)
Sometimes
(B)
Rarely
(C)
No of employees 25 50 25
Interpretation: Through this survey we can conclude that, 25% of the employees
believe that they got proper support from their colleagues in management.
However, 50% of the employees feel that they received average support from their
higher hierarchy. Moreover, the rest 25% of the employees are not satisfied with the
support they received from the management.
25
50
25
A
B
C
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Q8: Did you receive sufficient feedback from your performance between evaluation
reviews?
Category Absolutely
(A)
Most of the times
(B)
Sometimes
(C)
No of employees 25 25 50
Interpretation: From the survey we can infer that, 25% of the employees think that
their feedback sessions have always been very appropriate and they received it
frequently. However 25% of employees believe that most of the times they have
been appropriate but they didnt get it well sometimes. The rest 50% are not so
happy with the frequency and quality of the feedback sessions with themanagement.
No of employees
A
B
C
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Q9: Did this company help you fulfill your career goals?
Category Yes
(A)
Till some level
(B)
Not so far
(C)
No. of employees 25 60 15
Interpretation: From the survey it is inferred that most of the employees think that
till some level the company helped them fulfill their career goals. However few also
think that it did not help them fulfill their goals so far.
25
60
15
No of employees
A
B
C
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Q10: Were you happy with your pay, benefits and other incentives?
Category Yes, always
(A)
Satisfactory
(B)
Never
(C)
No of employees 35 35 30
Interpretation: 35% of employees were happy with their pay scale, salary and other
incentives. 35% of the employees are satisfied with all these incentives.
However,30% of the employees are not happy with any of these.
Q11: How would you rate the morale in your department on the scale of 1 to 5 ? (5 being
excellent)
27
28
29
30
31
32
33
34
35
A B C
35 35
30
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Category A B C D E
No of
employees
5 5 20 30 40
Interpretation: Around 40% of the employees would rate the morale of their
department as excellent. However there are few who think it was good, average and
poor respectively.
Q12: How would you evaluate the quality of supervision you received?
55
20
30
40
No of employees
A
B
C
D
E
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Category Good
(A)
Average
(B)
Not upto mark
(C)
No of employees 35 45 20
Interpretation: Near about 35% of employees think that they received a goodquality of supervision,where as 45% of employees think its average and rest think
its not up to the mark.
35
45
20
0
5
10
15
20
25
30
35
40
45
50
A B C
Series 1
Series 1
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CHAPTER 4
CONCLUSIONS
AND RECOMMENDATIONS
CONCLUSION
http://en.wikipedia.org/wiki/File:Maruti_Old_Logo.JPG8/10/2019 Ishika MPR
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The conclusions which can be made after conducting this survey are that, however most of
the employees who have recently joined the organization are overall satisfied with the
current situation, still there are certain scope of improvement which could make the
company a better place to work in.
Most of the employees think that the overall experience at MARUTI Udyog is going
good so far. The complaints are for manufacturing department and the ambience of the
workplace. Some of the employees feels that the manufacturing department should have
been more responsible and maintain the timeliness in order to serve better .Also, many of
the new employees have not been provided with permanent seating facilities. They are
accommodating on a temporary basis on the absence of person to whom the seats belong.
Also, the employees are not satisfied with the frequency of training program being
conducted for them. They believe that there should me more training program organized for
them both on the job and off the job. They believe that this could help them to increase their
efficiency and also motivation for the work.
The employees more over seem happy and satisfied with the organizational culture
and behavior. They find the environment cooperative and the colleagues are friendly. But
some employees feel that they should get more support from the manufacturing department
and the Admin department.
Moreover, employees feel that more motivational measures should be generated at the
workplace.
Recommendations
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As per the survey conducted it is observed that the primary problem which most of the new
employees are facing is that they dont have a proper workplace. Hence, emphasis should be
given to provide them a permanent workstation meeting their comfort zone and necessary
requirements. The focus should be on motivating the employees through various employee
engagement activities, trying to make them feel as a part of the Maruti family.
Other than this, the company should conduct various training programs for the employees
which could increase their capability to work and deliver what is actually desired from them.
The employees should be provided with all the necessary information needed to them at
work.
Also, there should be a proper formal orientation program conducted for them, followed by a
follow up of the orientation which could make them familiar with the organization.
There should be various doubt clearing sessions for the new employees with the seniors
which could provide them with the platform to put forward their problems and doubts.
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BIBLIOGRAPHY
BOOKS
Challenges of attrition and retention strategies ...
Anil verma
Customer Attrition Analysis,
Van Den Poel & Larivire.
WEBSITES
1. www.wd2point.com
2.
www.google.com
3.
www.wikipedia.org
4.
www.wiki.answers.com
http://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.htmlhttp://ideas.repec.org/p/rug/rugwps/03-164.html8/10/2019 Ishika MPR
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QUESTIONNAIRE ON ATTRITION ANALYSIS!
This is a survey on Attrition analysis by Niti Priya ffoorr tthhee ppaarrttiiaall ffuullffiillllmmeenntt ooff
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tthheesseeqquueessttiioonnss::--
Name: ____________________ Date: ____ / ____ / ____ (DD/MM/YY)
Designation:
General Instructions:-
1. Answer all questions.
2. Indicate your answer by marking a tick () against an appropriate option.
3. Mark only one option in all questions.
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Q.1) WOULD YOU CONSIDER WORKING WITH US AGAIN IN FUTURE?
YES
NO
MAY BE
Q.2)WOULD YOU RECOMMEND EMPLOYMENT WITH US TO YOUR
FRIENDS AND FAMILY?
YES
NO
SOMETIMES
Q.3) INDICATE THE REASON/S FOR YOUR LEAVING?
WORKING HOURS
TRANSPORTATION
CAREER OPPURTUNITY
SALARY
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Q.4) DID YOUR JOB OPPURTUNITIES TURNED OUT TO BE AS YOU
EXPECTED?
YES
NO
Q.5) WHAT ARE YOUR VIEWS ABOUT ORGANISATION BEHAVIOUR AND
CULTURE?
ITS LIKE ITS CULTURE
IT CAN BE MORE BETTER
NOT UPTO MARK
Q.6)DID YOU RECEIVE ADEQUATE SUPPORT TO DO YOUR JOB?
YES
NO
RARELY
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Q.7) WERE YOU SATISFIED WITH THIS COMPANYS MERIT REVIEW
PROCESS?
COMPLETELY
HARDLY
NEVER
Q.8) WHAT MOTIVATED YOU TO BEGIN LOOKING FOR ANOTHER JOBS?
SALARY
FLEXIBLE WORKING CONDITIONS
PERKS
TRANSPORTATION
Q.9) WAS THE CORPORATE CLIMATE COMFORTABLE?
YES
NO
Q.10) WHAT WAS MOST SATISFYING ABOUT YOUR JOB ?
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Q.11) HOW DO YOU FEEL ABOUT THE WAY OUR COMPANY IS RUN?
Q13: How is your new job/company different from this one?
Q14: Could this company have done anything to encourage you to stay?
Q15: What other comment of information you would like to share?