International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com ISA Provides New Parts, Remanufactured Parts and Repair Services For The Following Fire System Manufacturers and Others: FIRE ALARM REPAIR BRANDS
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
QUICK SHIP – AVAILABILITY IS THE GOAL
• 771 forecasted stocking items
• Over 3,500 SKU’s in inventory (new, reconditioned, and salvage)
• Stock critical parts (motherboards, power supplies, annunciators) for many brands and systems
• Willing to stock specific brands to support customer needs
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #
PARTS REPAIR LABORATORY
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
Repaired Parts• ISA has the ability to provide quality and timely repairs for fire
alarm products.• ISA provides a 1-year warranty on all repaired parts• Current 12 month average warranty rate is .8%• All lab technicians are NICET certified or in process of NICET
certification• ISO 9001-2008 Registered by Underwriters Laboratories
RECONDITIONED PARTS AND REPAIR SERVICES
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com #
MOBILE TEST UNIT
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
OPERATION TIMES AND SHIPPING CUTOFF TIMES
Operational Hours
• Operational hours from 8AM-8PM (to cover West Coast)
Shipping Cutoff Times
• UPS and FedEx Ground – 4:30 PM (EST)
• UPS and FedEx Air – 7:30 PM (EST)
• UPS National Air Hub is about 8 miles from ISA.
Web Store
• Beginning in 2012, ISA will have an online web store to check prices and inventory levels
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
PARTS REPAIR LABORATORY
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
PARTS CAPABILITIES
ISA Benefits:
• Inventory Management – – Availability and efficiency
• New Part Acquisition (Fire Alarm, Security-Access Control/CCTV, Nurse Call) – – Reduction of Vendors – One vendor can provide all parts– Availability– Lower net costs– Rebate program
• Reconditioned Parts/Repair Services – – Savings – 20-40% on reconditioned parts and 40-60% on repair services
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
Our long-term parts and repairs customers include:
• SimplexGrinnell• Siemens• Cintas• Chubb• Stanley• Schneider Electric• Jones Lang LaSalle• Hilton Hotels • And many others
PARTS REPAIR CUSTOMERS
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
• All technicians are graduates of accredited technical institutions
• Factory trained in maintenance and programming of various ems and fire alarm systems
• Combined experience of over 200 years in the areas of application engineering, troubleshooting, research and development
• National Institute for Certification in Engineering Technologies (NICET) certified
TECHNICIAN QUALIFICATIONS
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
• Ability to generate full board
schematics• Computer based automatic
test equipment allows full testing of board including complex digital circuitry
• Test runs power routine on components applying every possible configuration of inputs and monitoring for correct outputs
FULL FUNCTIONAL COMPONENT TESTING
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
• Only new UL approved components used to replace defective parts.
• No design changes or modifications made to original board design.
• Boards are repaired/updated to new part specification.
• Quality assurance program follows OEM application and function test.
• New part warranty covers the entire board after repair.
QUALITY ASSURANCE
International Systems of America, LLC • 1812 Cargo Court • Louisville, KY 40299 • P: 502.499.9485 • TF: 800.430.6013 • W: www.isa-net.com
Over 10,000 square feet of warehouse space, with floor to ceiling pallet racking.
Extensive inventory of parts allows us to meet delivery requirements, including same day turnaround