Is it normal to obsess? As individuals and organizations? 1 Heart, soul, mind and strength. What organizations can learn from how nature handles complex processes. The answer will impact how you approach both strategic decision-making and daily challenges.
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Is it normal to obsess - individually AND corporately?
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Is it normal to obsess? As individuals and organizations?
Heart, soul, mind and strength.
What organizations can learn from how nature handles complex processes.
The answer will impact how you approach both strategic decision-making and daily challenges.
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• Process corporate activities and interactions at the most efficient place for each.
• Overcome isolated specialties through general integration. • Build interdependent roles with leadership teams that quickly
adapt to changing circumstances.Heart, soul, mind and strength.
What organizations can learn from how nature handles complex processes.
How to…
Is it normal to obsess? As individuals and organizations?
The answer will impact how you approach both strategic decision-making and daily challenges.
3Heart, soul, mind and strength.
What organizations can learn from how nature handles complex processes.
Like an organization, the mind goes crazy trying to process when and where it cannot.
• Process corporate activities and interactions at the most efficient place for each.
• Overcome isolated specialties through general integration. • Build interdependent roles with leadership teams that quickly
adapt to changing circumstances.
Take a lesson from the most complex processes ever…
Illustration: Each area of the brain has a processing specialty
As in the mind so in the body… and the organization.
*See “Gifted Individuals” presentation for details.
Twenty-six arenas of an organization - seemingly infinite areas of the brain. Simple truism of defining responsibility.
Move activity to where it is most efficiently processed.
Organizationally:• Tune teams for energetic chemistry.• Align positions to personal strengths.• Enforce interdependence of functional responsibilities.
Efficient and effective organizations and processes are, in essence, governed frontally.
That is, knowing where to focus, when to hurry up, when to get intense, when to be more social, when to hold on tightly and when to let it go. "As the wind blows and the flock flies."
"Know your region.“*
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Obsess vs. Process
See the presentation "3 Life Process" for a more detailed description of the stages above.
Similar to how the brain experiences hot spots between regions that do not hand-off to each other,
the organization experiences pain points, inefficiency and redundancy where process outputs on one side
do not align with valued inputs on the other side of a boundary and, ultimately, across the service lifecycle.
• Tune teams for energetic chemistry.• Align positions to personal strengths.• Enforce interdependence of functional responsibilities.
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Obsess vs. Process
See the presentation "3 Life Process" for a more detailed description of the stages above.
Impulses Disciplines Insights Generalizations
MindfulResponses
1. 2. 3. 4.
Unthinking Reaction
Mind
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Obsess vs. Process
See the presentation "3 Life Process" for a more detailed description of the stages above.
Organization
Juggling Interactions
Processing Transactions
Following-up on concerns
Researching Requirements
Valued Solutions & Realized Service Value
1. 2. 3. 4.
Crisis Management
Impulses Disciplines Insights Generalizations
MindfulResponses
1. 2. 3. 4.
Unthinking Reaction
Mind
Requests Fulfillment Incidents Problems
Change & Transition
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Products & Services
Governance Systems
Strategy Management
Engineering & Knowledge
Relationships & Requirements
Master Scheduling & Resource Management
ApplicationsPrograms
Ops Control
Infrastructure Fulfillment
Projects
IncidentsDevelopment
Catalogs
&Problems
&Portfolios
&Design
&Maintenance
Interdependencies and Hot Spots
Action Agents must take on assigned issues
Programs must adjust to priorities
Service Reps Ensure coverage ofall constituencies
(Customers/Channels)
1st Line Support 1st Response andPoints of Contact
MammalianDisciplinesincluding training & experience
Pre-Frontal Insightsincluding personality
Frontal Generalizationsincluding universal goodness of intent
ComplexResponses
1. 2. 3. 4.
Unthinking Reactions
See the Starling presentation "3 Life Process" for a more detailed description of the stages above.
Just as the brain experiences hot spots between regions when they do not hand-off to each other, the organization has pain points, inefficiency and redundancy where process outputs do not align with value across the service lifecycle.
Enforce interdependence of functional responsibilities