Iredell County Public Safety Newsletter

Iredell County ECOM TERT Team Deploys to the County Fair

Iredell County Emergency Communications partnered with the Iredell County

Sheriff’s Office once again at this years Iredell County Fair. ECOM deployed their

TERT (Telecommunicator Emergency Response

Team) team to assist with on site communica-

tions needs on the Command Post., helping to

minimize the additional call demand for those on

duty in the center. This team, headed up by

ECOM QA Manager Lynn Nicholson, is a

group of dedicated dispatchers who deploy to

incidents where there is a need for onscene tac-

tical communication operations. The NC

TERT team is deployed locally for events

such as a major county wide event, and across

the state for a catastrophe. They have been deployed and assisted with the fires in

the western part of the state or flooding and weather events resulted in a state of

emergency around the country. These dispatchers go through specialized train-

ing that allows them to be deployed at a moment’s notice should the need arise.

Activations are received through FEMA , the North Carolina State Department

of Emergency Management. and or at a County level . During the fair, the TERT

team along with a handful of ECOM dispatchers provided coverage each day of

the fair. The tactical dispatchers handled several calls for service including a child

that had been separated from their parents, multiple medical calls that required

The mission of the Iredell County

Emergency Communications Center

(ECOM) is to efficiently serve the com-

munity and local government agencies

with effective emergency communica-

tions services. We will serve as a facili-

tator of communications for public safe-

ty agencies in Iredell County. Iredell


will maintain a high standard of quality

service to the citizens and visitors of

Iredell County.

Candy Miller

911 Director, Iredell County

704-832-2183

[email protected]

September 2021 Your Source For Updates and Happenings In Iredell County Emergency Public Safety Services

Iredell County Public Safety Newsletter

THIS EDITION’S ARTICLES

ECOM TERT Team P. 1-2

August STATS P.3

ISCO A Game Grant P.4

EMS Gold Plus Award P.5-6

Iredell County ECOM TERT Team Deploys to the County Fair












Iredell County.

Candy Miller


704-832-2183

[email protected]

September 2021 Your Source For Updates and Happenings In Iredell County Emergency Public Safety Services


Calls Per Agency Type

AUGUST 2021

Law Enforcement 18,883

EMS 3,449

Rescue 719

Fire 2,093

Animal Control 824

*Other 21

All 25,989

Phone Calls

AUGUST 2021

9-1-1 Calls 10,074

*All Phone Calls 23,805

Incident Totals by Month

AUGUST 2021

Incidents per Telecommunicator 666

*Total Incidents 25,989

Total Telecommunicators 39

Dispatch Radio Transmissions

AUGUST 2021

Viper 202,490

UASI 17,121

Statesville 800 7,470

UHF/VHF- UNKNOWN 58,481

Total 285,562

Radio Transmissions per Dispatcher 7,322

AUGUST 2021

PUBLIC

SAFETY Stats

OTHER—Incidents that

are transferred to out of

County agencies

ALL PHONE CALLS—

Includes non-emergency

calls such as Sheriff’s

line, alarms, administra-

tive calls, animal control

request, transports from

doctors and hospitals ,

responder calls for roster

updates, request times ,

copies of calls, etc.

TOTAL INCIDENTS—

Number of logged calls.

This number is divided

by the number of tele-

communicators to get

the number of incidents

per telecommunicator

using an Excel formula.

ECOM Training Officer David Summers Retires

What changes have you seen at ECOM over the course of your career?

We worked up from 4 positions when I started to 9 positions in a center that was already too small and out-

dated. Over the course of the years, I advanced from a telecommunicator to a shift supervisor and then fi-

nally, training officer. Designing and implementing a standardized training program at ECOM came with

this position but after researching different means and methods, we came up with a program that worked.

After we moved into the new center, we expanded to 12 consoles with room to expand even more. And of

course new positions equals new staff which presented its own unique challenges when it comes to training.

Adding Sheriff’s Standards to enhance the training of the telecommunicators was a bonus.

Change in leadership has also been a big part of my career. I’ve worked under 3 different directors and 2

different assistant directors starting with Larry Dickerson and David Martin. Then when Larry retired, Da-

vid was appointed as the director and Brad Brawley took on the role of assistant. When David retired, the

county hired Candy Strezinski (Miller) as the director and she started the process of moving ECOM into a

new facility with new technology and a new CAD system. These changes meant new opportunities for

training.

What do you plan to do when you retire?

I will miss everyone here at ECOM but I plan on doing what every retiree dreams of doing. Fish. Fish. Fish. Spend time down at our home at the beach with my wife. And fish some more.

A retirement reception for David will be held at the Public Safety Center on February 28 from 1 - 2:30












Iredell County.

Candy Strezinski


704-878-3047

[email protected]

February 2020 Your Source For Updates and Happenings In Iredell County Emergency Public Safety Services

THIS EDITION’S ARTICLES

Public Safety Center P.1

ECOM New Training Room P.1 July STATS P.2

Martlock Receives Award P.3 SRO’s In All County Schools P.4

Hazardous Material Exercise P.5


ICSO Teen Academy Awarded ‘Project-A-Game’ Grant from 7-Eleven Franchise

The staff at the new 7- Eleven store located at 1505 Salisbury Highway in Statesville celebrated the store’s grand opening by making an investment in young people.

During a ribbon-cutting ceremony on Friday, 7-Eleven representatives presented the Iredell County Sheriff’s Office with a check for $711.

The “Project A-Game” grant stems from the company’s “community outreach program created to provide mean-ingful youth development opportunities through education and play so children establish a strong foundation that supports their future success,” 7-Eleven representative Christina Here ex-plained.

The company supports schools, youth sports programs, and community organ-izations through the grant program, which is funded by local franchises and 7-Eleven.

Since the program’s inception, 4,800 grants have been awarded worth more than $3 million. The grants have helped underwrite math and science projects, tutoring, school supplies, and sports equipment.

Representatives from the Statesville franchise chose to support the ICSO Teen Academy because they believe it’s a good program.

“Obviously, any time the community — especially businesses — take time to in-vest in what we’re doing, such as the Teen Academy, they understand the in-vestment … in our youth,” Sheriff Darren Campbell said. “We’re thankful they chose us.”

Captain Matt Burleyson said that the money will be used to pay for printed ma-terials, T-shirts, and other supplies needed for the Teen Academy.

Statesville Mayor Costi Kutteh, N.C. State Highway Patrol troopers, and city

council members were also on hand for the event.

(2021, September 13). ICSO Teen Academy Awarded ‘Project-A-Game’ Grant from 7-Eleven Franchise.

Retrieved September 17, 2021, from https://www.iredellfreenews.com/news-features/2021/icso-teen-

academy-awarded-project-a-game-grant-from-7-eleven-franchise/

CRIME PRVENTION TIPS

• Always be aware of your surroundings

DARREN E. CAMPBELL

SHERIFF

[email protected]

Iredell County Sheriff's Office

https://urldefense.com/v3/__https:/www.iredellfreenews.com/news-features/2021/icso-teen-academy-awarded-project-a-game-grant-from-7-eleven-franchise/__;!!EhkxsyMbvmag3wIL!cYU_0NI38PQJH3Dfbwraa5KwaW-MSwuB85tWJVHrGJHt1W77IJYrxlfcvZYM2jxhzOkNRkM$

https://urldefense.com/v3/__https:/www.iredellfreenews.com/news-features/2021/icso-teen-academy-awarded-project-a-game-grant-from-7-eleven-franchise/__;!!EhkxsyMbvmag3wIL!cYU_0NI38PQJH3Dfbwraa5KwaW-MSwuB85tWJVHrGJHt1W77IJYrxlfcvZYM2jxhzOkNRkM$

The Iredell County Board of Commis-sioners authorized the development of a county-based EMS agency in 1975. The agency opened and began to serve the county's citizens in August of that same year. The service operates at the EMT-Paramedic level of care (the highest level offered in the State of North Carolina).

.

Blair Richey EMS Director

[email protected] 704-878-3025

Iredell EMS and First Responders Earn National Recognition for Efforts to Improve

STEMI Treatment in Iredell County

The American Heart Association presents Mission: Lifeline EMS Gold Plus Joint Achievement Award for

implementation of quality care for severe heart attack patients

Iredell EMS and several First Responder Agencies have received the American Heart Association’s Mission:

Lifeline® EMS Gold Plus Joint Achievement Award for implementing specific quality improvement measures

to treat patients who suffer severe heart attacks. The First Responder Agencies participating in this Joint

Achievement are:

Iredell Rescue Squad Shepherds VFD

North Iredell Rescue Squad Statesville Fire Department

Central School VFD Stony Point VFD

Cool Springs VFD South Iredell VFD

Ebenezer VFD Trinity VFD

Harmony VFD Troutman Fire and Rescue

Lake Norman VFD Union Grove VFD

Monticello VFD Wayside VFD

Mooresville Fire and Rescue West Iredell VFD

Mount Mourne VFD


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Each year, more than 250,000 people experience an ST elevation myocardial infarction (STEMI), the deadliest

type of heart attack, caused by a blockage of blood flow to the heart that requires timely treatment. To pre-

vent death, it is critical to restore blood flow as quickly as possible, either by mechanically opening the

blocked vessel or by providing clot-busting medication.

The American Heart Association’s Mission: Lifeline program helps reduce barriers to prompt treatment for

heart attacks – starting from when 911 is called, to EMS transport and continuing through hospital treatment

and discharge. Optimal care for heart attack patients takes coordination between the individual hospital,

EMS and healthcare system.

“EMTs and paramedics play a vital part in the system of care for those who have heart attacks,” said Tim Hen-

ry, M.D., chair of the Mission: Lifeline Acute Coronary Syndrome Subcommittee. “Since they often are the

first medical point of contact, they can save precious minutes of treatment time by activating the emergency

response system that alerts hospitals to an incoming heart attack patient.”

Program participants apply for the award recognition by demonstrating how their organization has commit-

ted to improving quality care for STEMI patients.

“Iredell EMS” is honored to be recognized by the American Heart Association for our dedication to providing

optimal care for heart attack patients,” said EMS Director Blair Richey. “The Mission: Lifeline program puts

proven knowledge and guidelines to work on a daily basis so patients have the best possible chance of surviv-

al.”


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Iredell County Public Safety Newsletter

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