Adhering to Schlumberger policies, standards and procedures leads to enhanced service quality performance, and supports our goal for achieving flawless execution. Violating these rules endangers people and jeopardizes our image and relationship with customers. All personnel are accountable for following these Zero Tolerance rules at all times: ■ Never misrepresent, falsify, wrongly deliver, breach confidentiality or lose control of data ■ Never intentionally disable protective or monitoring devices by failing to follow standards or equipment operating procedures ■ Never violate customer site policies or standards ■ Never allow the loss of containment or structural integrity (including well control, facilities integrity and rig structure) by failing to follow standards or equipment operating procedures. Excellence in Execution Copyright © 2009 Schlumberger. 09-QS-009 www.hub.slb.com/quality IPM Zero Tolerance Rules
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Adhering to Schlumberger policies, standards and procedures leads to enhanced service quality
performance, and supports our goal for achieving flawless execution. Violating these rules
endangers people and jeopardizes our image and relationship with customers.
All personnel are accountable for following these Zero Tolerance rules at all times:
■ Never misrepresent, falsify, wrongly deliver, breach confidentiality or lose control of data
■ Never intentionally disable protective or monitoring devices by failing to follow standards
or equipment operating procedures
■ Never violate customer site policies or standards
■ Never allow the loss of containment or structural integrity
(including well control, facilities integrity and rig structure)
by failing to follow standards or equipment operating procedures.
Excellence in Execution
Copyright © 2009 Schlumberger. 09-QS-009
www.hub.slb.com/quality
IPM
Zero Tolerance Rules
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