IT MOBILE TELEPHONY TELEMATICS iPECS eMG80 Made for business. Made for you. It’s time to remove any barriers between the office and your mobile workforce. Bridge multiple offices, keep employees connected and easily manage your calls. Simple solutions are what you need… and that’s exactly what we deliver. Learn more about how Communicate Better simplifies call management ›› Work smarter achieve more IT • MOBILE • TELEPHONY • TELEMATICS phone: 0800 054 6000 email: [email protected]web: communicatebetter.co.uk
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iPECS eMG80 - Communicate Better · licence options - voicemail, autoattendant, voicemail to email, smartphone integration, on-demand call recording and much more. The in-built specialist
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IT MOBILE TELEPHONY TELEMATICS
iPECS eMG80Made for business. Made for you.
It’s time to remove any barriers between the office and your mobile workforce. Bridge multiple offices, keep employees connected and easily manage your calls. Simple solutions are what you need… and that’s exactly what we deliver.
Learn more about how Communicate Better simplifies call management ››
Work smarter achieve moreIT • MOBILE • TELEPHONY • TELEMATICS
Work smarterWith over 20 years in the industry, Communicate
Better has established itself as a tech expert. We
help businesses work smarter - not harder. So
ultimately, you can achieve more.
Stay competitiveIt’s time to simplify the way you manage your
workforce and workload, no matter the size of
your business. Stay competitive and responsive
to changes by placing yourself in the Cloud.
Be in controlGain real value for money. Be in control – only pay
for what you use. With unbeatable and dedicated
customer care by your side, our aftercare team is
on hand to help make a real difference.
We create success stories. As an award-winning market leader, Communicate Better keeps clients up to speed with cutting edge technology, providing cost-effective solutions for growing businesses. At the heart of
what we do, comes building lifelong relationships with our customers.
See our case studies ›› Learn more about us ››
IT MOBILE TELEPHONY TELEMATICS
The Power of Communicate BetterTechnology you know... but Better
icall suiteicall is designed to integrate into the iPECS platform and use the data and system functionality to deliver you greater insight and control of your communications platform. Five modules cover call reporting, recording, desktop call control, contact centre management and outbound dialling.
ReportLog and analyse your communications• Customised and scheduled call reports and analysis• Real time dashboard and wallboard displays
RecordRecord your calls for training, compliance and assurance• Simple retrieval, playback and call evaluation• Easily record ISDN2, ISDN 30, Analogue or SIP trunks
DialOutbound dialler - more talking, less time dialling• Progressive and predictive dialling• Increase agent productivity and job satisfaction
ContactContact centre management module• Real time contact centre reporting and demand modelling• Manage SLA’s and monitor agent performance
PHONE-LiNKIntegrated telephony from your desktop delivering call control and full integration into CRM, ERP and specialist applications.
• Screen popping of key applications• Integration into Microsoft Outlook and other applications• Share presence busy status and internal messaging• Click to dial from websites or applications• Operator console
IT MOBILE TELEPHONY TELEMATICS
Integrated ApplicationsEasily connect your system with CRM and more...