Contents: The Effects of Customer Relationship Management on Customer Services and Customer Loyalty: An Empirical Study of Shopping Malls in Turkey Ganna Dudina The Relationship between High-Involvement Human Resource Management Practices and Organizational Commitment: A Study on Employees Working in Garments Industry in Bangladesh Dr. Sarmin Sultana Analysis of Affecting Factors Restaurant Entrepreneur Income in Medan City Lucky Satria Pratama, Wendi Esra J. Girsang, Murni Daulay Islamic Securitization Conceptual Framework in Malaysia 40-44 Nurayati Dabas, Mohammed Hariri Bakri Impact of Goods and Service Tax On The Indian Economy 45-49 Dr. (Smt.) Rajeshwari M. Shettar Brand Image Analysis, Promotion, Satisfaction and Customer Loyalty Iha Haryani Hatta, Widarto Rachbini, Derriawan Conjunctive use of Urban Water Sources for Domestic Purposes in Harare, Zimbabwe. Systematic Review Tichaona Goto, Prof FanuelTagwira, Dr Iris Shiripinda, Clever Marisa and Dr Lerato Nare An Evolutionary Approach to Bombay Stock Exchange Prediction with Deep Learning Technique Dr. Asif Perwej, Prof. (Dr.) K. P. Yadav, Prof. (Dr.) Vishal Sood, Dr.Yusuf Perwej 01-13 22-33 34-39 50-55 56-62 63-79 The Effect of Pro-Activeness on Growth of Selected Small and Medium 14-21 Scale Enterprises in Ogun State Nigeria. Dr.Adefulu, Adesoga D., Prof. Asikhia, Olalekan U. and Aroyeun, Taiwo. F. p-ISSN : 2319-7668 e-ISSN : 2278-487X IOSR-JBM IOSR-JBM IOSR-JBM IOSR-JBM IOSR Journals International Organization of Scientific Research IOSR Journal of Business and Management Volume : 20 Issue : 12 (Version - V) Qatar Office: IOSR Journals Salwa Road Near to KFC and Aziz Petrol Station, DOHA, Qatar India Office: IOSR Journals SC-89 A, Shastri Nagar, Ghaziabad, UP, India Australia Office: 43, Ring Road, Richmond Vic 3121 Australia New York Office: 8th floor, Straight hub, NS Road, New York, NY 10003-9595 Managing Editor Board v Dr. Muhammad Kashif Irshad, Pakistan v Dr. Md Golam Mohiuddin, Bangladesh v Dr. V. Balachandran, India v Dr. Wilson Ani, Nigeria v Dr. Muhammad Sabbir Rahman, Malaysia v Dr. Pawel Tadeusz Kazibudzki, Poland International Editorial Board v v Dr. Shalini Rahul Tiwari, India v Dr. Naveed Saif, Pakistan v Dr. Rishipal, India v v Dr. Radha Mohan Chebolu, India v v Dr. M.Veerappan, India v Dr. Shakil Adnan Malik, Pakistan v Dr. P. Malyadri, India v v Dr. Anamakiri, Onyemechi Dio, Nigeria v Dr. Khundrakpam devananda Singh, India v IOSR Journal of Business and Management (IOSR-JBM) Dr. E. Chuke Nwude, Nigeria Dr. Devadatta Gopal Ranade, India Dr. Nurul Fadly Habidin, Dr. Bandaru Srinivasa Rao, India Dr. Muhammad Ahmed Mazher, Pakistan Dr. N. Ramu, India DR. Mihir Kumar Shome, India Dr. Muhammad Jawad, Pakistan Malaysia v Dr. S.Ravishankar, India v Dr. Priti Bakhshi, India v Dr. Twinkle R. Singh, India v Dr. Muhammad Zahoor, Pakistan v v Dr. Vasthiyampillai Sivalogathasan, Sri Lanka v v Prof. Dr. B.Balamurugan, India v Dr. Anita Erari, Indonesia v Contact Us Website URL : www.iosrjournals.org Email : [email protected] [email protected]