Cost Effective Global Payment Solutions Making A Difference International Online Payment Merchant Solutions, A subsidiary of Schellander & Kim Int’l, Inc.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 1/30
Cost Effective
Global Payment Solutions
Making A Difference
International Online Payment Merchant Solutions,
A subsidiary of Schellander & Kim Int’l, Inc.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 2/30
Making A Difference Page 3
Frequently Asked Questions Page 4
Easy Instructions How to Get Started Page 5
Simple Roadmap to Success! Page 6
The Opportunity Available To You Page 7
Merchant Services Market Page 8
What to Look For – How To Start Page 9
What to ASK the Merchant Page 10
What It Takes To Determine the Savings Page 11
How to Get the Statement Analyzed Page 12
Sample IOPMS Submission Cover Sheet Page 13What Documents To Prepare Page 14
Retail Merchants Checklist Page 15
AFTER You Receive the Analysis Page 16
Merchant Application Basics Page 17
We Make It Easy For You Page 18Send Us the Merchant Application Page 19
Final Checklist Page 20
Forms Index Page 21
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 3/30
Welcome to an exciting new careerwith IOPMS!
We believe in keeping thingssimple.
We believe in making a difference.
We believe in TEAMWORK.
We are here FOR YOUR SUCCESS!
And YES, we really mean it.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 4/30
1. Is this a MLM company?
NO. We are NOT a multi-levelmarketing company.
2. Is there a hidden fee to join thiscompany?NO. One does not “join” thecompany. And there are NO fees to
work with IOPMS.
3. Can I make a living with IOPMS?YES. Many people make a living
working in merchant services. Butas with anything else, it does takededication and work!
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 5/30
Simply read through the followingpages and make note of theforms used.
You will find copies of the actualforms for your use in the back of this training manual.
You may download and print theforms for your use.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 6/30
1. CREATE a written business plan.
2. Read your plan EVERY day.
3. Know where you are at ANY GIVENMOMENT toward your personalcareer goals.
4. INVEST in your future by increasingyour knowledge just a little bit moreevery single day.
5. BELIEVE in yourself and take pride inthe service you offer!
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 7/30
Have you ever stopped to think howmuch money is electronicallytransmitted around the world?
Virtually EVERY Merchant in businesstoday accepts credit cardtransactions.
MORE people are starting their ownbusinesses more so than ever before!
EACH one of them is YOUR potentialclient!
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 8/30
VISA Reported the Merchant Servicesmarket in the US alone to be OVER
THREE TRILLION dollarsReport date December 2008
$3,000,000,000,000.00
According to the US Census
Bureau there are 23 millionbusinesses currently operatingin the United States
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 9/30
1. Identify Your ProspectsAny business currently accepting credit
cards or who might consider accepting
credit cards is a prospect.
2. Introduce Yourself Clearly
State your name and explain briefly that you
are an Authorized Sales Agent forInternational Online Payments MerchantSolutions (IOPMS) and would like to providethe merchant with a price quotation.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 10/30
3. ASK:
“Mr./Ms. Merchant,
Do you know what you arebeing charged currently?
We will offer you a FREEanalysis of your currentpricing.
If I come can come back andcan offer you 10% or more
in SAVINGS, would you beprepared to do businesswith me?”
YES?
Then ASK for 2-3 months of their processingstatements.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 11/30
Simple! Just provide us a copy of your mostrecent Merchant Statement from YourCurrent Merchant Card Provider.
Provide us with your most rec
Merchant Statement and allow
us to perform a detailed analy
Determine exactly WHAT youbeing charged and WHY.
Most processors today make i
extremely difficult to deciphe
your Merchant Statement.
Other processors include hiddcharges you may not be aware
We can help! Our analysis wi
reveal exactly what your curre
fees and charges are and even
better, what your expected
savings would be with IOPMS
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 12/30
1. Fill out an IOPMS Submission CoverSheet. Fill in the informationrequested. Remember to include
your email address.
2. Be sure to write down your AgentCode# to receive proper credit.
DO NOT write your name.
3. Fax the IOPMS Submission CoverSheet and ALL of the pages of themerchant statement to the
TOLL-FREE fax: (877) 507-7177.
We will email you back the analysis usuallywithin 3-4 working days.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 13/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 14/30
It’s easy!
USE the Retail Merchant Checklist!ASK the merchant to
PROVIDE COPIES of the following:
1. Copy of Driver’s License
2. A Business License or Articles of
Corporation for Corporations (if applicable).
3. Two to Three Months of Merchant
Processing Statements
4. Pre-printed VOIDED Check
5. Information as to what current equipment they
are using.
Explain that when you return with the Analysis,you will then fill out a Merchant Application.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 15/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 16/30
Return to the Merchant &
Show them their SAVINGS!
Sometimes the savings may not seem likemuch, but EVERY BIT will count to a business
business person.
We take pride in being completely open withour rates…something that the competition isprobably NOT doing!!
Honesty counts for something!
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 17/30
1. Go to the back of this trainingmanual and find a copy of theMERCHANT APPLICATION.
2. Print a copy of the MERCHANTAPPLICATION. It isn’t printed here
because it is too long to print effectively in
this manual.
3. Take time to review theapplication and become familiarwith it.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 18/30
Remember when you asked themerchant if you returned with aSAVINGS of 10% or more,
whether they would then workwith you?
If the Merchant said “Yes”, then
when we email you the Analysis,we will also include the MerchantApplication with customizedrates for your specific prospect!
The rates will be filled out on page 2 of theapplication – this will help reduce the marginfor errors AND MAKE IT EASIER FOR YOU.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 19/30
You can print out the Merchant Application andhandwrite the information onto the form.
BUT if you handwrite onto the form, you will
then need to type the information into the“live” Merchant Application and email it backto us.
OR, if you have access to a computer or laptop,
you may enter the info directly onto theApplication while you are at the Merchant’splace of business. Simply save the file andemail it back to us at: [email protected]
IMPORTANT!
Remember to INCLUDE COPIES OF THEDOCUMENTS from the RETAIL MERCHANTChecklist and either email or fax these in forthe submission to be complete.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 20/30
1. Submit ALL documents from theRetail Merchant Checklist.
2. Submit a copy of the RetailMerchant Checklist.
3. Submit a “live” MerchantApplication.
4. Remember to submit a
Cancellation Form if the Merchantcurrently has another service
processor.
QUICK APPROVALS Typically it will takeabout 24 hours for an account to be
approved and boarded!
That’s it!!
Congratulations!!
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 21/30
Forms Index
1. IOPMS Introduction Letter To Be Used With Merchants (1 page)
2. IOPMS Submission Cover Sheet (1 page)
3. Retail Merchant Checklist (1 page)
4. Cynergy Data Merchant Application (5 pages)
5. Notice of Merchant Account Cancellation
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 22/30
4607 Lakeview Canyon Road #233, Westlake Village, CA 91361Phone: (877)507-7977 Fax: (877) 507-7177
International
Online Payments
Merchant Solutions “IOPMS”
Dear Merchant,
IOPMS is very excited about the prospect of working with you and your business. In order to
safeguard your trust in us, iOPMS takes great pride in offering you our low price guarantee.
IOPMS is a Southern California Based Premier Business Processing Provider. We provide a
comprehensive range of services to small and middle-market companies. Additionally we offer
secure processing solutions in high risk industries, as well as conventional processing solutions
for standard store front retailers and internet based companies. Our commitment is to ensure
merchants the utmost in professionalism and safety in handling their funds.
IOPMS Guarantees we will be able to save your business money on your current merchant
services fees from your current merchant card services provider. We can assist your business in
designing the best processing program for your company. If you are new to accepting credit
cards, our discount rates are extremely competitive and our equipment programs can be
customized to suit your individual needs.
Please fax your most recent processing statement to us at (877) 507-7177 today and receive a
complete and comprehensive side by side rate analysis within 3 days. This allows you a side to
side comparison to see first-hand for yourself where we may save your business money in the
future.
If you have any questions or would like more information on our suite of merchant services
below please contact me at the number below.
Sincerely,
_____________________________ ____(______ )_________________________
Authorized Independent Agent Phone Number
www.IOPMS.com
Making A Difference!
Credit/Debit/EBT/T & E/Card Processing Cash Advance Financing Solutions – up to $150K Business Building Gift & Loyalty Cards Internet Processing with Secure Payment Gateways Touch Screen Point of Sale Computer Systems Wireless Solutions Mobil Merchant Pocket POS Payroll Processing Cash Dispensing ATM Machine Deployment & Service
Remote Deposit Check Services, Check Guarantee,Verification and Collection Services
On-line web based Reporting
Pre-paid cell phone minutes Bill payment solutions High Risk Internet Merchant Programs
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 23/30
IOPMS Submission Cover Sheet
Date ______________________
Agent Code # ____________________________________
Agent’s Telephone Number ________________________
Agent’s Email Address: ________________________
Agent’s Sales Manager Code# ________________________
Name of Prospect Submitted ____________________________________________________
Business Name _______________________________________________________________
Website Name ________________________________________________________________
Number of Months of Processing Statements Submitted ______________
Notes:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________ ______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Please write LEGIBLY so as to facilitate smoother processing and prevent unnecessary delays.
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 24/30
Facsimile Coversheet
Checklist: Please provide this form with every Merchant Application submitted.
DBA: ______________________________________ Agent Name: _________________________
Merchant Application:
□ Signed Completed Legible Application‐ Revision Date 03/18/09 (3 signatures pg. 2 & 5; 2 initials pg. 3 & 4 required)
□ American Express (1 signature pg. 2; if existing, please provide MID)_______________________________________
□ Does Merchant want to accept Discover? If existing Discover Account _____________________________________
□ Pre‐printed Voided Check or Bank Letter for starter or personal checks
□ Copy of Driver’s License (Copy of Social Security card is required for social mismatch reports)
□ 3 months Merchant Statements (if processed before ‐ Consecutive & most current)
□ Business License
□ If Corporation (Articles of Incorporation in lieu of business license)
Retail (AVG ticket of $300 or less and Monthly Volume to $100,000) w/ 80% card swipe
□ Business License
□ If Corporation (Articles of Incorporation in lieu of business license)
□ 501c3 letter (for non‐profit, tax‐exempt organizations)
Mail, Telephone Order & Internet Account – with 20%-100% - keyed transactions
□ MOTO Addendum (20 ‐ 100%) (Please fill out all required areas in detail) (signature required)
□ 3 months Merchant Statements (if processed before ‐ Consecutive & most current)
□ 3 months Bank Statements (Consecutive & most current)
□ Marketing Material (yellow pages ad, product and pricing info, brochure, website address)
□ Copy of an invoice that a merchant may use in a normal course of business
□ Business License
□ If Corporations (Articles of Incorporation in lieu of business license)
□ 501c3 letter (for non‐profit, tax‐exempt organizations)
Equipment:
Terminal Make/Model/Serial Number__________________________________________________________
Pin Pad Make/Model/Serial Number___________________________________________________________
Does Merchant Own/Lease/Rent Machine_______________________________________________________
Does Merchant have more than 1 terminal/pinpad_________________________________________________
How do they process – over the internet/mail phone/face to face_____________________________________
Do they have to interface with any other program or service (EBT, Gift/Loyalty, Quickbooks etc)____________
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 25/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 26/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 27/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 28/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 29/30
8/8/2019 IOPMS Training Guide Rev 1.1
http://slidepdf.com/reader/full/iopms-training-guide-rev-11 30/30
Notice of Merchant Account CancellationNotice of Merchant Account Cancellation
To Whom It May Concern:To Whom It May Concern:
Please cancel our merchant account currently active with your company/bank; we no longer need theprocessing services provided by your company/bank. Any statement fees, monthly minimums, yearly,cancellation, and/or network fees will no longer be applicable and we will not be responsible for erroneous
billing of such fees after such time as indicated in this notice.
Please cancel our merchant account currently active with your company/bank; we no longer need theprocessing services provided by your company/bank. Any statement fees, monthly minimums, yearly,cancellation, and/or network fees will no longer be applicable and we will not be responsible for erroneous
billing of such fees after such time as indicated in this notice.
Any questions can be directed in writing to the below address.Any questions can be directed in writing to the below address.
Thank you.Thank you.
Merchant Name and Address:Merchant Name and Address: Phone Number:
Merchant Account Information:
Account MID:
Timeframe to Cancel Account: □ Immediately □ At End of this Billing Cycle
Reason For Cancellation: □ Duplicate Account
□
Insufficient Business to Warrant Use of Services
□ Service Problems □ Rates
□ Using Alternate Processor
□ Closed Business
□ Other:
Authorized Representative Acknowledgement:
I acknowledge that I am authorized to act on behalf of the above merchant and that my request for merchant account cancellation is to be effective as indicated in the “Timeframe to Cancel Account”section. If no box is checked, the request for cancellation is to be effective the date of this notice or uponreceipt of this notice by your company/bank.
Authorized Signature Date
Signer’s Name (P i t d)
Related Documents
