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Inzicht²

Apr 15, 2017

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Technology

Marloes Brilman
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How to use IT Big Data and improve User-Experience.

Jordy Bax

Technical Sales Lead, Lakeside BeNeLux

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About Lakeside Software

• Independent Software Vendor

• Founded in 1997

• Privately held

• HQ in Michigan with footprints EMEA and APAC

• Patented Technology

• Over 2000 customers, managing more than 3 million seats

• 24/7 global Technical Support

• Partner Centric Focus

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“My desktop is slow”

“My session freezes/crashes/hangs”

CPU & memorybottlenecks

Network bandwidth

Networklatency

VM hostbottlenecks/issues

Storage constraints

App & OSfaults

Applicationlatency

Hardwarefaults

“Takes agesto login”

GPU bottlenecks

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What is the problem?

…and you can’t what youdon’t see

manage

rationalise

improve

transform

report

There is no insight !!!

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What is required?

The Right Information

At the Right Time

In the Right Place

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Back to Basics

Acceptable User eXperience

User IT Evolution

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SysTrack Business Intelligence Solution

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Architecture

• Agents deployed to:• Desktops, laptops, virtual desktops (inc. non-persistent)

• Infrastructure & app servers

• XenApp/Terminal Services

• Bi-directional micro agent • 100Mb local storage

• Less than 0.5% CPU utilisation

• 100k/day network upload

• Samples every 15 secs with daily uploads

• Scalable to 1M+ nodes

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Improve the user eXperienceComparative

analysis

Root cause analysis

Implement fix

Improved User

Experience

Focus on top 3 issues

Install

Measure User

Experience

The Ultimate User-Experience

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SysTrack MarketPlace

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SysTrack MarketPlace

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SysTrack CommunityComparative Analytics

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Correct sizing the Nutanix infrastructure

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AppSense Desktop Transformation Assessment

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NVIDIA Graphical Acceleration

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Inzicht in User eXperience

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Productivity impact

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Applicatie inventarisatie en rationalisatie

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System Dependencies

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Security Concerns

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Time travel en inzicht

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Heeft u inzicht?

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