Invoicing and Collecting for Your Services March 23 2011 Kai Hecker & Lindsay McNutt Campbell & Chadwick, PC This is not legal advice. Reading or using this material does not create an attorney-client relationship with or between anyone. Really, I mean it -- we do not represent you. Likewise, we are not practicing law wherever you are – except if you are in Texas where we do a pretty good job. The previous statement is not a solicitation – just an opinion. Rely on this material, if at all, only after consulting with a lawyer. Preferably your lawyer. This material is random thoughts and musings that may or (most probably) may not be a good idea to follow. These thoughts are Texas specific. Use at your own risk. There are no warranties that this material is fit for anything nor was it done in a good and workmanlike manner. There are no other warranties – in common law, under the UCC, under Texas law, under federal law, or under the law of wherever you happen to be reading this. There are no representations either. Use at your own risk. This has not been injected into the stream of commerce, just dumped on the Internet for personal use only. No animals were tested. Everything is disclaimed. We are not responsible. Kai Hecker Read This
Thoughts and musings on how to get paid for your legal services. THIS IS NOT LEGAL ADVICE. I AM NOT YOUR LAWYER. I WILL NOT BE YOUR LAWYER if you read this. Use at your own risk.
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Invoicing and Collecting for Your Services
March 23
2011 Kai Hecker & Lindsay McNutt
Campbell & Chadwick, PC
This is not legal advice. Reading or using this material does not create an attorney-client relationship with or between anyone. Really, I mean it -- we do not represent you.
Likewise, we are not practicing law wherever you are – except if you are in Texas where we do a pretty good job. The previous statement is not a solicitation – just an opinion.
Rely on this material, if at all, only after consulting with a lawyer. Preferably your lawyer. This material is random thoughts and musings that may or (most probably) may not be a good idea to follow. These thoughts are Texas specific. Use at your own risk.
There are no warranties that this material is fit for anything nor was it done in a good and workmanlike manner. There are no other warranties – in common law, under the UCC, under Texas law, under federal law, or under the law of wherever you happen to be reading this.
There are no representations either. Use at your own risk. This has not been injected into the stream of commerce, just dumped on the Internet for personal use only. No animals were tested.
Everything is disclaimed.
We are not responsible.
Kai Hecker
Read This
Kai Hecker [email protected] Lindsay McNutt [email protected] CAMPBELL & CHADWICK 4201 SPRING VALLEY ROAD SUITE 1250 DALLAS, TEXAS 75244 972.277.8585
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 1
Most lawyers like getting paid for their services. The following hints, tips, and thoughts are
presented as a guide to help get the bills paid when the client does not want to cooperate.
The first section – Setting the Stage – focuses on elements to include in your fee agreements. It
also identifies common terms that should be avoided because they violate the Texas Disciplinary
Rules of Professional Conduct or precedent. Finally, there is a discussion of elements to include in
your invoices. Many of the suggested elements are designed to provide the evidentiary support to
expedite your subsequent collection efforts.
The second section – Starting the Show – provides tactical advice to guide your collection efforts.
This section includes a discussion of the various causes of action you can asset, should you elect to
proceed to litigation.
1) Setting the Stage
a) Representation Agreements Called many things: retainer, fee, engagement…
i) Lawyer’s agreements with clients are reviewed at a higher standard.
When interpreting and enforcing attorney-client fee agreements, it is not enough to
simply say that a contract is a contract. There are ethical considerations overlaying the
Arbitrary awards are unrelated to the actual fees and expenses incurred as a
result of the prohibited conduct. Id., see also Hanley v. Hanley, 813 S.W.2d 511,
522 (Tex.App.—Dallas 1991, no writ). Awards that are solely punitive are
arbitrary. Ford Motor, 943 S.W.2d at 533. Therefore, a sanction award must be
compensatory or remedial in nature and it must be tied to an actual loss. Clone
Component Distribs. v. State, 819 S.W.2d 593, 597 (Tex.App.—Dallas 1991, no
writ).
(b) Even plaintiff’s lawyers should keep time, every now and then.
These due process requirements mean the contingency fee lawyer, when
confronted with a possible recovery of a discovery sanction, should begin
recording the time they spend addressing and responding to the misconduct.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 4
Off-the-cuff guesses of the amount of time spent, offered at the sanction hearing,
are subject to an arbitrariness challenge.
Further, written time entries must be made at or near the time of the event to
qualify as a business record.
Therefore, a “rough stab” at listing the time spent on discovery abuses, drafted
right before the hearing, will be subject to evidentiary challenge.
(c) Failure to keep accurate records = lower award
The contingency fee lawyer’s failure to keep accurate records could be the
reason the court might have to reduce an otherwise significant attorney fee
award.
(i) Which makes malpractice lawyers happy. Happy malpractice lawyers are bad
for you.
Further, assuming that this lower award “evens out” in the end, because the
lawyer gets a percentage of the total recovery anyway, potentially places the
contingency fee lawyer’s financial interests ahead of the client’s, which
exposes the lawyer to malpractice and disciplinary claims.
(ii) See note about happy malpractice lawyers.
(d) Federal courts provide some guidance.
The Federal courts have developed a body of case law that addresses the
interplay between contingency fee contracts and statutorily mandated
attorney’s fee awards. See Johnson v. Georgia Highway Express, Inc., 488 F.2d
714(5th Cir. 1974)(advising the court to scrutinize the lawsuit’s effect on the law.
For instance, if the decision corrects across the board discrimination affecting a
large class of an employer’s employees the attorney’s fee award should reflect
that positive factor in the relief granted).
(e) Texas courts provide no guidance.
In contrast, Texas state courts have limited guidance on similar positive factors.
What guidance there is indicates that it is a contractual matter between the
lawyer and the client.
Where the issue of how to apportion a sanctions award has not been addressed
by contract, the issues can become quite thorny.
For example, according to the Restatement of the Law Governing Lawyers
Section 125, which focuses on class actions, to the extent there are settlement
negotiations with the opposing party the lawyer who is seeking a sanctions
award should make a reasonable effort to separate settlement of the substantive
claim from the determination of the amount of the attorneys fee sanction.
Comment f.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 5
Unfortunately, most contingency fee agreements are silent on the issue of
apportioning sanction awards.
(f) Options when the contract is silent.
The contingency fee lawyer has two options.
First, the lawyer may regard the sanction award as part of the client’s total
recovery and then take the contingency fee based on the recovery PLUS the
sanction award.
Second, the lawyer may regard the sanction as pre-payment of his contingency
fee and credit the sanction award against his eventual fee recovery.
(i) Yes Virginia, you can share these fees with your client.
There is an important caveat to this discussion.
Many lawyers believe that they are prohibited by the Texas Disciplinary
Rules of Professional Conduct from sharing any court awarded fees with
their client.
On its face, Rule 5.04 states that “a lawyer or law firm shall not share or
promise to share legal fees with a non-lawyer.”
Basic lawyering tells us that “shall not” equals DO NOT DO.
Advanced lawyering tells us that, in most instances, the client is a “non-
lawyer.”
A sanction order awards the party with a sum-certain for legal fees.
Therefore, the obvious conclusion is that the legal fee sanction award must
remain with the lawyer. Free money!
Comment 3 to Rule 5.04 addresses this situation and it specifically permits
the lawyer to share the legal fee sanction award with their client. Comment
3 reads “the division between lawyer and client of the proceeds of a
settlement judgment or other award in which both damages and attorney
fees have been included does not constitute an improper sharing of legal
fees with a non-lawyer.”1
Therefore, the mistaken belief that a lawyer cannot share these fees with
their client should not be the lawyer’s justification for keeping the sanction
award.
1 The caveat to the caveat is that lawyers are sanctioned for violating the disciplinary rules, not the comments. Arguably, comment 3 to Rule 5.04 provides the lawyer with a safe-harbor. Moreover, the comments have been used as the basis for a defending against violations of other Rules. But this point remains untested in Texas.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 6
(g) Consequences when the contract is silent.
Electing the first, lump it in and take a higher fee, option arguably exposes the
lawyer to a claim that he has taken actions that diminish the client’s recovery
and that increases the portion going to the lawyer.
If the lawyer pursues the second path – the option preferred by the Federal
courts – the lawyer will offset the contingency fee calculated per the fee
agreement by the amount of the previously received sanction award. The client
will receive more because of the opposing party’s deleterious conduct, while the
lawyer receives the contracted amount. Admittedly, this is a hard choice,
especially after successfully resolving a highly contentious (significant sanctions
were awarded) case.
(i) Advice and consent
If the lawyer wishes to pursue the first path, one approach is to have the
client receive independent advice on and, possibly, provide approval for the
allocation and division of the sanction award.
If the division cannot be resolved based on advice of independent counsel,
then it may be wise to request a decision by an independent third party such
as a mediator or the court in which the award was given. See e.g. comment
(3) to Rule 1.14 of the Texas Disciplinary Rules of Professional Conduct. (“a
lawyer should not unilaterally assume to arbitrate a dispute between the
client and the third party”).
(ii) Example:
The mathematical way this issue can play out is as follows: a client recovers
$100 and the court awards $20 in attorney fee sanctions. Under the first
option, the lawyer will claim a 40% contingency fee on $120, or $48 in fees.
The client will receive $72. Under the second option, the lawyer will claim a
40% contingency on $100, or $40 in fees. The client will receive $60.
However, the lawyer has already received $20 in fees as a sanction award.
Arguably, he should credit the client $20 for the previously awarded fees.
The client would then receive $80. In the second option, the lawyer receives
no more than they contracted with the client to receive and the client is
compensated for the delay caused by the discovery abuse.
(7) Penalty Provisions
(a) Almost always unconscionable in a contingent fee agreement
Contingent fees due “only when and to the extent the client receives payment.”
Hoover at 563
When a penalty is due regardless of outcome it means that the lawyer has taken
proprietary interest in client’s case in violation of Rule 1.08(h), which states a
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 7
“lawyer shall not acquire proprietary interest in the cause of action” except
through a contingent fee under Rule 1.04
(b) Phrases to avoid:
(i) Do not include provision that client must pay contingent fees and expenses
incurred if the client terminates the representation. Hoover. Already
protected by interest in outcome. Mandell & Wright v. Thomas, 441 S.W.2d
841 (Tex. 1969)
(ii) Do not include provision that client must pay contingent fees and expenses
incurred to the point the attorney is required to withdraw. Twist on Hoover
facts – actual language in one of our client’s agreements. No fees earned until
recovery, no right to expenses until recovery. Therefore, this provision defeats
the reasons for contingent fee agreements and violates Rule 1.08.
(iii) Do not charge interest on fees or expenses incurred. Again, this violates Rule
1.08 – you now have a financial stake in the litigation beyond the contingent
fee.
(iv) If you are going to borrow money to finance the litigation, you should disclose
this in the fee agreement because it is a potential conflict between your
interests and the clients. DR 1.06(b)(2), DR 1.06, comment 12, and DR 2.01
regarding compromised independence.
(v) Likewise, if you are going to try and recover the interest payments as an
expense, you should disclose this in the fee agreement. This is very risky and
likely violates Rule 1.04, 1.06, 1.08 and 2.01. Technically, this is your cost of
doing business, not a litigation expense. The better practice would be to bump
up the contingency fee percentage to cover this internal cost.
(vi) Do not include provision that client must pay fees and expenses incurred
prosecuting the attorney’s withdrawal. Lee v. Daniels & Daniels, 264 S.W.3d
273 (Tex.App.—San Antonio 2008, pet. denied).
iii) Fixed/Flat/Other Fee Agreements
I’m going to need a retainer…
(1) Retainer / Prepayment Provisions
(a) Distinction between a retainer and prepayment.
“A retainer is not a payment for services. It is an advance fee to secure a
lawyer’s services, and remunerate him for the loss of opportunity to accept
other employment.” Tex.Comm.on Prof’l Ethics, Op. 431 (1986).
(i) Retainers are compensation for the lost opportunity to represent other people
(in that community; likely most relevant to smaller legal markets) Opinion
431.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 8
(ii) “If the lawyer can substantiate that other employment will probably be lost by
obligating himself to represent the client, then the retainer fee should be
deemed earned at the moment it was received.” Opinion 431.
(iii) “If a fee is not paid to secure the lawyer’s availability and to compensate him
for lost opportunities, then it is a prepayment for services and not a true
retainer.” Opinion 431
(b) Most of what we think of as retainers are really prepayment for legal
services.
Even if labeled non-refundable, these fees are prepayments and not retainers.
Cluck v. Commission for Lawyer Discipline, 214 S.W.3d 736 (Tex.App.—Austin
2007, no pet.).
(i) They must be deposited into trust account.
(ii) They must be refunded at the end of the representation – even if labeled un-
refundable.
1. Upon termination of representation, a lawyer shall take steps to the extent
reasonably practicable to protect the client’s interests, such as … refunding
any advance payments of fee that has not been earned.” DR 1.15(d)
2. Money that constitutes the prepayment of a fee belongs to the client until
the legal services are rendered and must be held in trust. DR 1.14,
comment 2.
(c) Fees must not be unconscionable, so the retainer must be reasonable.
(i) To have a retainer: include in the fee agreement that the payment of X dollars
is to compensate the attorney for the lost opportunity to represent [the
opposing party] and other persons or entities that have been or that will be
involved in litigation with client.
(ii) DO NOT use the retainer to offset the client’s future legal fees – this transforms
the retainer into a prepayment, that must be refunded if not used.
(2) Fee Provisions
The agreement should state the lawyer’s fee schedule for time and expenses and the
lawyer’s minimum timekeeping unit.
(a) A fee agreement should include the charges (e.g. attorney’s rates, paralegal
rates, etc.), listed as terms of the agreement to be considered reasonable
and just under a suit on sworn account claim.
(b) A fee agreement should also include how time is charged, (e.g., in
increments of six minutes), listed as a term of the agreement to be
considered reasonable and just under a suit on sworn account claim.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 9
(c) A fee agreement should include a due date for paying an invoice.
Minimum should be 10 days after receipt. This is keyed to Theft Liability Act.
(3) Statutory & Sanction Recovery Provisions
To the extent you are not insurance defense counsel, the fee agreement should
incorporate similar terms as for the contingency fee agreement: credit or bonus?
(a) The Not so Greener Grass for the Insurance Defense Lawyer
The insurance defense lawyer has a different ethical quandary when they win a
discovery sanction award: who gets the money? The client or the insurance
company? What happens when both tell the lawyer to pay up? Further, does
the client get his deductible refunded from the sanction award? Curiously,
although we have looked for cases throughout Texas which specifically address
the issue of who is to recover the sanctions award we have found no case that
directly deals with this issue. Similarly, there is very little that we have found in
other jurisdictions that is helpful in addressing this question.
iv) Common to both
(1) The fee agreement should have:
(a) Correct name of the client with correct spelling.
Necessary for Theft Liability Act notice provision.
It is incredibly important to list all persons and individuals who you
represent and in a fee agreement.
If an individual is guaranteeing services for an entity, the individual needs to
sign the fee agreement in his individual capacity and as an authorized
representative for the entity. Failure to complete this step may result in
problems later if the former client challenges capacity to be sued under the
fee agreement.
(b) Correct address for client
Again, necessary for Theft Liability Act - notice must be sent to address listed in
agreement.
Include provision for unilaterally updating addresses by modifying an appendix.
1. The address for the client listed in paragraph __ above is true and correct
at the time the client signed the agreement. The address of the lawyer
listed in this agreement is true and correct at the time this agreement was
signed. Client and lawyer acknowledge that these addresses may change
during the course of this representation. Therefore,
2. The client shall promptly inform the lawyer of any change in address.
3. The lawyer shall promptly inform the client of any change in address.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 10
4. Client and lawyer mutually agree that, upon receipt of information
indicating a change in address for the client or for the lawyer, the lawyer
can update Appendix A to this agreement with the new address.
5. Client agrees that the addresses listed in Appendix A, as periodically
revised and updated by lawyer, shall be automatically incorporate into the
agreement without the need for further approval and shall fully replace, as
appropriate, the client’s address listed in Paragraph __ or the lawyer’s
address.
The agreement should also contain a notice that the client consents to be
contacted at that address, and agrees to accept service at that address unless he
notifies the attorney in writing to contact him at another address.
1. Please note that an e-mail address is not sufficient for all contact
information, even though many clients now wish to receive invoices by
email, because the lawyer may need to send notice by certified mail, return
receipt requested under the Texas Theft Liability Act
(c) Plan for it all to fall apart…
(i) More plaintiff related, but relevant to defense too.
Representing multiple parties, mom, dad, kid.
2 years into lawsuit, mom and dad get divorced
Mom thinks she’s getting lots of money from lawsuit, so does dad.
Mom thinks dad is paying for expenses, dad thinks they’re splitting
expenses.
Guess who’s fee is held up while this gets worked out?
Guess who gets sued when mom learns that her consortium claim is only
worth 7% of the total settlement – she was expecting at least 50%?
(ii) Therefore:
1. Have separate agreements with each party.
a. Almost universal practice to have case signed up as: mom, dad, next friend
of kids regarding auto accident.
2. Note the likely basis of recovery for that party in the agreement.
a. Dad and kid, injured in accident might recover economic, non-economic,
and possibly exemplary damages from this litigation.
b. Mom, not present at accident might recovery loss of consortium damages.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 11
3. Provide assessment of relative value of the claims in each agreement
(relative to the other joint clients)
a. Based upon my experience, if there is a recovery in this litigation, [the
majority, a vast majority, a substantial portion, more than 80%, less than
10%, a small fraction, none]
4. Then have joint representation agreement.
It is required that you include a conflict of interest provision if you are
representing multiple individuals. You should include a conflict of
interest provision in each fee agreement, along with a separate letter
agreement with all parties outlining the possible disagreements that
may arise and that all parties will sign.
Texas Disciplinary Rule 1.07(a) states that a lawyer shall not act as an
intermediary between clients unless:
a. the lawyer consults with each client concerning the implications of the
common representation, including the advantages and the risks involved,
and the effect on the attorney-client privileges, and obtains each client’s
written consent to the common representation;
b. the lawyer reasonably believes that the matter can be resolved without the
necessity of contested litigation on terms compatible with the clients’ best
interests, that each client will be able to make adequately informed
decisions in the matter and that there is little risk of material prejudice to
the interests of any of the clients if the contemplated resolution is
unsuccessful; and
c. the lawyer reasonably believes that the common representation can be
undertaken impartially and without improper effect on other
responsibilities the lawyer has to any of the clients.
5. If possible, apportion fees and expenses between the clients in writing.
(d) Detailed statement of the scope of representation.
Be specific. Too often lawyers go broad and generic with their scope of
representation: All claims resulting from the accident on 12/1.
(i) Really?
1. Even the divorce action that’s predicated upon the financial and emotional
stress resulting from the accident?
2. Even the probate action after one of your client’s dies as a result of the
injuries sustained in the accident?
3. The SEC investigation and law suit resulting from your agreement to
undertake all matters relating to client’s IPO.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 12
4. The bankruptcy predicated by the loss in all matters relating to the XYZ
contract.
You won’t know that you were supposed to be representing your client in these
other matters until the malpractice case is filed.
1. There is no magic language, sorry.
Nothing preventing you from acknowledging that the scope of a case is fuzzy at
the beginning and having the client agree to periodically revise the scope of
representation as the case matures.
1. Client and lawyer acknowledge that at this early stage of the
representation it is difficult to define a detailed scope of representation.
Therefore, while client has hired lawyer to handle [claims against
individuals or companies that caused or contributed to cause the accident
between client and defendants on 12/1/2010] [drafting and filing with the
appropriate exchanges and regulatory agencies the paperwork necessary
to complete client’s IPO] [enforce a provision of the contract between
client and defendant], lawyer will periodically provide in writing for the
client’s approval a more detailed scope of representation, which is
incorporated into this agreement when signed by client and lawyer.
(e) Settlement provisions
(i) Do not include language that even hints at trying to limit the client’s authority
to accept or deny a settlement offer. DR 1.02(a)(2) “a lawyer shall abide by a
client’s decisions whether to accept an offer of settlement of a matter.”
(ii) A lawyer may not limit representation in such a way that the client surrenders
the right to settle or continue the litigation that the lawyer might otherwise
wish to handle differently. DR 1.02, comment 5.
(iii) Likewise do not lock in a client’s settlement options.
1. Structured settlements – the attorney must inform the client of the pros
and cons of a structured settlement
a. “A lawyer shall explain a matter to the extent reasonably necessary to
permit the client to make informed decisions regarding the representation.”
DR 1.03(b)
2. Do not have language in your agreement that it is “the attorney’s
prerogative to pursue cash or structured settlements.” This violates DR
1.06(b)(2) Conflict of Interests, because it places the attorney’s financial
interests ahead of the clients.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 13
(iv) The lawyer can include the following:
1. No settlement will be made without the client’s approval, but the client will
not unreasonably withhold approval of a settlement.
2. Make sure you explain the pros and cons of the settlement and the possible
outcomes of agreeing to it or not agreeing to it. Put this in writing and
send it to the client!
(f) Outcomes
The fee agreement should state:
(i) The lawyer does not warrant or guarantee any particular outcome from the
representation.
(g) Tax notice provisions
Unless you are a tax lawyer, the fee agreement should state:
(i) The lawyer is not providing the client with tax advice; that the lawyer has
made no warranties or guarantees as to tax advice; and that the lawyer is not
qualified to provide and has not provided the client with tax or investment
advice regarding any recovery by the client related to this representation. The
client is encouraged to seek advice from a Certified Public Accountant or a tax
attorney regarding any tax matters.
(h) Expenses
Discussed above, but many clients do not understand the distinction between
fees and expenses. It is beneficial to take time to explain the distinction. It is
more beneficial to reinforce that discussion with a letter to the client on the
same topic.
(i) Secondary payer provision
Revised Medicare Secondary Payer Act (MSPA) requires notice and reporting to
a central database of any claim that involves an individual who received
Medicare benefits for their injury.
(i) Medicare is entitled to the first dollar of any settlement or recovery to satisfy
its lien. You can still negotiate with Medicare over the value of the lien, but
they get paid first.
(ii) Defense and Plaintiff’s counsel are personally liable to Medicare for double the
amount of the lien if the lien is not satisfied as required.
Therefore, prudent to include notice in the fee agreement:
1. To the extent that client has incurred medical expenses related to this
representation that were paid by Medicare, client acknowledges that the
lawyer must resolve any Medicare liens with the client’s settlement
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 14
proceeds before disbursing funds to the client. Unless specifically
denominated as a litigation expense, the client is responsible for satisfying
the liens from their share of the recovery. [if necessary: The presence or
absence of a Medicare lien does not alter how contingent fees and expenses
are calculated.]
(j) Communications
From most client’s perspective: only a call from the attorney counts as
communication. “The lawyer only talked to me three times.” But the client had
50 conversations with the associate and paralegal….
Therefore, it is prudent to include a statement that
(i) The lawyer will communicate with the client using various methods and
through various members of the lawyer’s staff. The client acknowledges that
they may receive most of their communications from the lawyer’s staff, who is
acting on the lawyer’s behalf.
(k) Work Performed
From most client’s perspective: only the lawyer’s work on the case counts. “The
lawyer never worked on the case. He had his associate and paralegal do
everything.”
Therefore, it is prudent to include a statement that
(i) The lawyer may assign work related to this representation to other lawyers
and paralegals within the lawyer’s firm as the lawyer deems appropriate.
(l) Merger & Severability clauses
(i) The agreement should include a merger clause:
1. This agreement constitutes the sole and only agreement of the parties and
supersedes any prior understandings or written or oral agreements
between the parties regarding this representation.
(ii) The agreement should include a severability clause:
1. Invalidity or unenforceability of one or more provisions of this agreement
shall not affect any other provision of this agreement.
(m) Arbitration clauses
A fee agreement can contain an arbitration provision. Personal preference of
the lawyer after weighing the pros and cons.
However, if the lawyer wishes to include an arbitration provision in his fee
agreement, he must verify that the arbitration company exists and is locally
available.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 15
(i) Remember that courts evaluate the contractual provisions of a lawyer’s fee
agreement using Hoover’s ethical considerations.
Is the provision unconscionable / reasonable?
1. Consider the following provision from a fee agreement between a lawyer
and his former client:
“The parties to this agreement agree that any claim or dispute arising
from or related to this agreement shall be settled by Biblically based
mediation and, if necessary, legally binding arbitration in accordance
with the Rules of Procedure for Christian Conciliation of the Association
of Christian Conciliation Services. The parties agree that these methods
shall be the sole remedy for any controversy or claim arising out of this
agreement and expressly waive their right to file a lawsuit in any civil
court against one another for such disputes, except to enforce an
arbitration decision.”
2. The problem with this provision is that the Association of Christian
Conciliation Services is not available in our local area, nor is it an
established program with arbitrators who need special skills or training.
The effect of this provision was that the arbitration provision was not
enforceable.
(ii) Arbitration provisions are not the place to get creative.
(iii) Likewise, designate a neutral arbitrator, not your golf buddy.
Host of ethical issues with this and it may mean the loss of your license.
b) Invoices Relatively straightforward compared to fee agreements.
i) Client name must be on the invoice somewhere
If you have a joint representation, all of the client’s names should appear somewhere on
the invoice.
Avoids the situation where one client argues that “they’re not listed on the invoice;
therefore, they are not responsible for it.”
ii) The invoice should include a reference to the representation
This should be in English, not the firm’s matter number.
iii) The invoice should include a request that the client pay.
Thank you for allowing us to provide you with the indicated legal services for the
referenced matter. Please pay this invoice within [whatever number of days you set in
the fee agreement].
Linked to Theft Liability Act. Invoice becomes a notice under the Act when sent
CM/RRR.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 16
iv) The invoice should include a description of the legal services rendered, the
amount of time spent, the billing rate charged, the extended amount, and the
amount for any expenses.
“For legal services rendered” is not sufficiently detailed to support a rapid recovery in a
subsequent collections lawsuit.
If this is all that your invoice states, don’t bother trying to collect on it. You will spend
far more time and money arguing over what this means than the case is worth.
2) Starting the Show
a) You’re not getting paid, now what? Most lawyers have been confronted with the situation where a client is not able to or just
chooses not to pay their attorney for the legal services rendered. It’s fairly safe to assume
that most lawyers expect to get paid for the work they perform for their clients. It’s also
fairly safe to assume that most lawyers would rather focus on helping their clients than
having to perform work without being paid, have to demand a client work on paying their
bill down, or withdraw from representation of the client.
The remainder of the presentation focuses on ethical and practical considerations to help
lawyers collect unpaid fees from their clients.
b) Current client or former client?
The first issue is whether or not the lawyer is currently representing the client or seeking
payment from a former client.
In the first situation, the attorney needs to withdraw from representation once the fee
dispute becomes an issue—based on a conflict of interest between the lawyer and client.
See Tex. R. Prof’l Conduct 1.06(b)(2)(a lawyer shall not represent a person if the
representation of that person reasonably appears to be or become materially adversely
limited by the lawyer’s or law firm’s own interests).
Disciplinary Rule 1.15 allows a lawyer to withdraw if “the client fails substantially to fulfill
an obligation to the lawyer regarding the lawyer’s services, including an obligation to pay
the lawyer’s fee as agreed, and has been given reasonable warning that the lawyer will
withdraw unless the obligation is fulfilled,” or if “the representation will result in an
unreasonable financial burden on the lawyer.” Tex. Disc. R. Prof’l Conduct 1.15(5),(6).
In every instance of withdrawal, the lawyer must take all reasonable steps to mitigate the
consequences to the client, and the lawyer may retain papers as security for a fee only to the
extent permitted by law. Id., cmt. 9.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 17
c) Send a demand letter. The first issue is do you send a homemade demand letter or a government issued letter?
i) Are you a debt collector?
There are federal and state statutes that apply.
(1) Federal Fair Debt Collection Practices Act
(a) Who is a debt collector?
(i) A debt collector is any person or organization who either:
1. Uses any instrumentality of interstate commerce or the mails in any
business whose principal purpose is the collection of any debts; or
2. Regularly collects or attempts to collect, directly or indirectly, debts owed
or due or asserted to be owed or due another.
3. 15 U.S.C. §§1602(d), 1692a(6).
(b) Who isn’t a debt collector?
(i) Those who are not debt collectors include:
1. “any person collecting or attempting to collect any debt owed or due or
asserted to be owed or due another to the extent such activity concerns a
debt originated by the person or organization.”
2. 15 U.S.C. §1692(a)(6)
(c) What about lawyers?
(i) No longer expressly excluded under the FDCPA.
(ii) Helpful guidance:
1. An attorney who engages in collection activities “more than a few times
per year” is a debt collector. Crossley v. Lieberman, 868 F.2d 566, 569 (3rd
Cir.1989).
2. It is the volume of the attorney’s debt collection efforts that is dispositive,
not the percentage of those efforts in the attorney’s practice. See Garrett v.
Derbes, 110 F.3d 317, 318 (5th Cir.1997).
(iii) Once a debt collector, always a debt collector?
1. No guidance.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 18
(d) What does it mean?
Don’t threaten to file suit unless you actually mean it.
(i) A debt collector cannot threaten to take action unless the action is lawful and
the debt collector intends to take that action.
(ii) 15 U.S.C. §1692(e)(4)
(2) Texas Debt Collection Practices Act
(a) Broader than the federal act.
(i) Who is a debt collector?
Texas Finance Code Sec. 392.001.
DEFINITIONS. In this chapter:
(1) "Consumer" means an individual who has a consumer
debt.
(2) "Consumer debt" means an obligation, or an
alleged obligation, primarily for personal, family, or
household purposes and arising from a transaction or
alleged transaction.
(3) "Creditor" means a party, other than a consumer,
to a transaction or alleged transaction involving one
or more consumers.
(5) "Debt collection" means an action, conduct, or
practice in collecting, or in soliciting for
collection, consumer debts that are due or alleged to
be due a creditor.
(6) "Debt collector" means a person who directly or
indirectly engages in debt collection and includes a
person who sells or offers to sell forms represented
to be a collection system, device, or scheme intended
to be used to collect consumer debts.
(7) "Third-party debt collector" means a debt
collector, as defined by 15 U.S.C. Section 1692a(6),
but does not include an attorney collecting a debt as
an attorney on behalf of and in the name of a client
unless the attorney has nonattorney employees who:
(A) are regularly engaged to solicit debts
for collection; or
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 19
(B) regularly make contact with debtors
for the purpose of collection or adjustment
of debts.
(b) What did we learn?
(i) Creditors collecting on their own consumer debts are debt collectors. This
would include attorney’s collecting on their unpaid fees if client is an
individual.
(ii) Only applies to consumer debts not commercial – if your client is a business,
home free.
(iii) Attorney’s collecting on a client’s debts are generally not debt collectors unless
they have staff focused on debt collection.
(c) What does it mean?
Don’t threaten to file suit unless you actually mean it.
Sec. 392.301. THREATS OR COERCION.
(a) In debt collection, a debt collector may not use
threats, coercion, or attempts to coerce that employ any
of the following practices: [none applicable]
(b) Subsection (a) does not prevent a debt collector
from:
(2) threatening to institute civil lawsuits or other
judicial proceedings to collect a consumer debt; or
You will be held liable under the Act.
Sec. 392.304. FRAUDULENT, DECEPTIVE, OR MISLEADING
REPRESENTATIONS.
(a) Except as otherwise provided by this section, in debt
collection or obtaining information concerning a
consumer, a debt collector may not use a fraudulent,
deceptive, or misleading representation that employs the
following practices: …
(19) using any other false representation or deceptive
means to collect a debt or obtain information concerning
a consumer.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 20
ii) What should your demand letter include?
It is fairly easy to comply with federal and state requirements. Therefore, comply.
(1) Even if you are not technically a debt collector, complying demonstrates that
you “playing by the rules”.
Being able to tell the Bar that you’ve been playing by the rules is very helpful in
defending any subsequent grievance.
(2) Content of a federal demand letter:
This law firm is attempting to collect the debt described above. As of [date], the
amount owed is [past due amount]. This amount consists of [amount] in principle,
[amount] in interest accrued through [date], and [itemize other charges]. The total
amount owed this firm is [total amount due, including attorney’s fees referenced
below]. Pre-judgment interest continues to accrue on the past-due amount at the
maximum rate permitted by Texas law.
Demand is now made for payment of the debt. Because of the necessity of having
firm lawyers become involved to collect this debt, payment in the additional amount
of [amount] as attorney’s fees must also be tendered at this time. Direct your
payments to my attention.
Additional interest or other charges may accrue on this debt. To obtain a current
payoff figure, call [phone number] between [time] and [time], except for weekends
or holidays.
This letter is my one final demand for payment. Please call me to discuss an
amicable resolution to this matter. If your payment is not forthcoming and if no
arrangements are made to satisfy the debt within thirty (30) days, I will evaluate
and may implement appropriate legal remedies, including but not limited to
proceeding with a suit to recover this debt. If suit is filed, I will seek to recover the
principal of the debt, additional attorney’s fees and court costs, pre-and post-
judgment interest, and any other lawful remedy. I trust, however, that this will not
be necessary.
Unless, within thirty days after receipt of this letter, you dispute the validity of the
debt or any portion of it, I will assume the debt to be valid. If, within thirty days of
your receipt of this letter, you notify me in writing that the debt or any portion of it
is disputed, I will obtain a verification of the debt or, if the debt is founded on a
judgment, a copy of the judgment, and I will mail you a copy of the verification or
judgment.
You must deal with this situation now. I am attempting to collect a debt and any
information obtained will be used for that purpose.
Please call me immediately on receipt of this letter so we can discuss an amicable
resolution of this matter.
Send certified mail, return receipt to address listed in fee agreement.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 21
d) No payment? Arbitrate or Litigate? If your (now) former client does not respond to the demand letter, it is time fish or cut bait.
Once the litigation or arbitration process begins, it is very hard to stop.
i) Invoke the fee agreement’s arbitration provision.
If the lawyer has included an arbitration provision in his fee agreement with the client,
the lawyer can begin the arbitration process.
ii) Use the local bar’s fee dispute committee (if you have one).
Another option if for the lawyer to send the former client information suggesting the
client and lawyer settle their dispute through local bar association’s arbitration fee
dispute committee. The client will have to file the form to begin the arbitration
procedure, but the lawyer could send the client the form and suggest the two engage in
arbitration to settle their issues.
(1) Collin County
Collin County does not have a fee arbitration dispute procedure available at this
time.
(2) Dallas County
The Dallas Bar Association offers a voluntary Fee Arbitration for disputes between
clients and lawyers over $500. The arbitration procedure is completely voluntary,
and both sides must agree in writing to the arbitration and agree to be bound by the
panel’s decision. A panel consists of lawyers licensed for at least five years, and non-
lawyers. A party may not withdraw from the panel’s binding decision unless both
sides agree to withdraw from the decision. The fee arbitration panel cannot have
jurisdiction over the matter if the client has filed a legal malpractice claim or
grievance complaint with the State Bar against the former lawyer.
(3) Denton County
The Denton Bar Association offers a similar program. Information on both bar
association’s fee arbitration procedures are available on their bar associations
websites.
(4) Pros of the bar committee (Per the Dallas Bar Association’s procedures):
The advantage of contacting a bar association’s fee arbitration committee is that the
cost time and cost to the lawyer is minimal.
The parties cannot even engage in discovery before the arbitration committee
unless the amount in dispute is greater than $50,000, and then the amount of
discovery allowed is “limited.”
The client’s petition is forwarded to the lawyer within 5 days, and the lawyer must
file a response within 20 days of receiving the arbitration provision.
The committee will then set a hearing date, where both sides may present evidence
and testimony. The lawyer can expect a decision within 30 days of the hearing.
Further, the appeal rights to the panel are quite limited.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 22
The fee arbitration dispute process is also completely confidential, and because of
this, the lawyer is ethically allowed to use confidential and privileged
attorney/client information in recovery of his unpaid fees.
Comment 19 to Texas Disciplinary Rule 1.04 advises that: “[i]f a procedure has been
established for resolution of fee disputes, such as arbitration or mediation
procedure established by a bar association, the lawyer should conscientiously
consider submitting to it.” Tex. R. Disc’l Proc. 1.04, cmt. 19.
(5) Cons of the bar committee:
A disadvantage of contacting a bar association is that the panel may reduce the fees
owed to the lawyer as “unreasonable,” based on a list of factors which mirror the
requirement that fees be reasonable under Disciplinary Rule 1.04(b). These factors
include:
(1) Time and labor required, novelty and difficutly of the questions involved and the
skill required to perform the legal service properly;
(2) The likelihood … that the acceptance of the particular employment will preclude
other employment by the lawyer;
(3) The fee customarily charged in the locality for similar legal services;
(4) The amount involved and the results obtained;
(5) The time limitations imposed by the client or by the circumstances;
(6) The nature and length of the professional relationship with the client;
(7) The experience, reputation, and ability of the lawyer or lawyers performing the
services; and
(8) Whether the fee is fixed or contingent on results obtained or uncertainty of
collection before the legal services have been rendered.
Another disadvantage is that the lawyer will not be entitled to recover any of the
time and fees he spends attempting to recover the unpaid legal fees before the
arbitration panel.
Further, the arbitration panel is not required to fully follow the Texas Rules of Civil
Procedure and Texas Rules of Evidence when hearing evidence and testimony from
the parties.
The bar association also provides the former client information on how to contact
the Client Attorney Assistance Program and how to file a grievance against the
lawyer with the State Bar. Although a former client is entitled to this information,
and it is available on the State Bar’s website, a lawyer with an angry or upset former
client may not wish to knowingly just provide this information to the client.
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 23
Oftentimes, a client will file a grievance if he is unhappy with the bar association’s
result.
iii) Pull the litigation trigger.
The third option for a lawyer, instead of agreeing to arbitration, is to file suit against his
former client to recover the unpaid legal fees.
(1) Significant downside:
If the lawsuit does not move fast enough, the former client is likely to retain counsel.
Texas Rule of Civil Procedure 97a states that “a pleading shall state as a
counterclaim any claim within the jurisdiction of the court … which at the time of
filing the pleader has against any opposing party, if it arises out of the transaction or
occurrence that is the subject matter of the opposing party’s claim …”
It will not take long for an angry client to ask “can’t I sue the lawyer for something.”
It is not that hard to frame a legal malpractice claim that will grind your debt case to
a halt with discovery.
However, the “within the jurisdiction” is an important requirement that, as
discussed below, may transform the malpractice claim into a permissive claim –
thereby delaying it (if the client decides to file a malpractice claim at all).
(2) Speed is essential.
However, if a lawyer could file suit and obtain a judgment for recovery of unpaid
fees faster, it may cut off the time under which a former client could file or pursue a
counterclaim.
(a) Justice/Small Claims Courts
One method a lawyer may use to obtain a judgment is to file an action in a justice
court. A justice court has subject matter jurisdiction if the amount in
controversy is between $200 and $10,000. Tex. Gov't Code Ann. § 27.031(a)
(Vernon Supp. 2008). If you do decide to file suit in a justice court, please be
mindful that there is a difference between justice courts and small claims courts.
In a small claims court, the court does not follow the Texas Rules of Civil
Procedure and Texas Rules of Evidence, whereas a justice court does.
If a lawyer’s unpaid legal fees are less than $10,000, and he files suit in a justice
court, the citation will order the defendant to answer suit on or before 10 a.m.
the Monday following the expiration of ten days from the receipt of the citation.
The difference of ten days to file an answer, versus twenty days to file an answer
in district court, means filing in justice court is a faster procedure.
The cost to file in a justice court in Collin County is $31.00, plus service costs.
If the defendant fails to file an answer timely, the plaintiff can move for a default
judgment up until the time an answer is filed. If the defendant answers the suit,
INVOICING & COLLECTING FOR YOUR SERVICES PAGE 24
this court will notify both parties by mail of the trial date, and a justice court in
Collin County openly declares that it discourages motions for continuance.
The procedure in a justice court is different than a district court. If a party has
witnesses who will not come to court voluntarily, the party may request, one
week prior to trial, that a subpoena be prepared to secure their presence; the
cost of a subpoena in Collin County is $60 per subpoena. The legal rules of
evidence and rules of civil procedure all apply in justice court lawsuits.
Although a justice court formerly required corporations to be represented
by counsel, that requirement was eliminated in the last legislative session.
See Tex. Gov’t Code Ann. § 27.031. A justice court does issue abstracts of
judgment, writs of execution and writs of garnishment to aid in collection of
judgments. For information regarding the justice courts in Collin County, please
see http://www.co.collin.tx.us/justices_peace/civil.jsp.
(i) Pros
The benefit in filing in a justice court is that the filing fees are lower, the
procedure moves much more quickly, and the court still follows the rules of
civil procedure and rules of evidence.
Further, justice court decisions are appealable to the county courts at law.
(ii) Cons
The disadvantage of filing suit in a justice court is that the amount in
controversy is limited to $10,000, and a client who is a corporation is
required to hire counsel.
If a lawyer believes his former client is likely to file a counterclaim for legal
malpractice, one argument is that it would be wasteful to first file suit in a
justice court, because once the claims in dispute went over $10,000, the
court would no longer have jurisdiction and the case would need to be
transferred or filed in another court.
The counter-argument is that the former client would have more procedural
hurdles to jump through, by having to file suit in district court (and pay the
filing fee), then arguably move to have the justice court action abated and
transferred to the district court. The client could decide not to consolidate
the two actions, but would risk not having the malpractice action used as a
tool to encourage settlement with his former lawyer.
(b) District Court
Assuming the lawyer decides to file suit first in district court, the lawyer must
then consider the ethical implications of revealing confidential client
information and privileged attorney/client communications in the Petition filed
with the court, in furtherance of his own interests and adverse to his former