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Investor Seminar 2011 Winning in D&E Markets Harish Manwani
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Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Mar 14, 2020

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Page 1: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Investor Seminar 2011

Winning in D&E Markets

Harish Manwani

Page 2: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 2

Page 3: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Strong Underlying Sales Growth

3

Page 4: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Delivered Against our Priorities

4

Page 5: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Broad Based Volume Growth Led by D&E

5

Page 6: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 6

Page 7: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Source: Unilever Estimates from Globegro

D&E

DEV

94% 72%

750 million $ 23 Trillion

Share of population growth

Share of incremental consumer expenditure

D&E : Big opportunity

DEVELOPEDD&E

7

Page 8: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Emerging Asia will be the largest market by 2020

Consumer Spending 2020 ($ tn @ PPP exchange rates)

Source: Unilever Estimates from Globegro

NA - $15.2

WE- $9.6

SA - $5.6

ANZ & NEA- $4.3

AMET - $6.5

CEE- $4.4

ASIA (ex ANZ & NEA) - $19.8

8

Page 9: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Source: SES Report

New Professional Women

The New Rich

Hygienefor Urban

Functionalitywith lessWater

Emerging consumer groups Need for functionality

RapidDigitisation

Connectivity

Sustainability

D&E : Emerging trends

9

Page 10: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 10

Page 11: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

D&E: Consistent growth with 9% CAGR

52%of Unilever

20% of Unilever

9% CAGR

1990 2010

11

Page 12: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

D&E: Profitable growth

D&E D&E excl. Russia and China

Unilever average

Underlying operating margin% 2010

12At 2010 rates.

Page 13: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

13

2007 2008 2009 2010

Turnover (€bn)

Continued Strong Performance in D&E

10% CAGR

Q1'10 Q2'11

Turnover (€bn)

At constant 2010 average rates.

USG (%)9.9

7.3

Page 14: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

We have the best footprint in D&E

52%

15% 25% 35% 45% 55%

Source: Annual Report & Accounts, analysts estimates, Unilever estimates

14

Page 15: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

BangladeshVietnamIndia Indonesia Thailand PhilippinesChina

Fabric Cleaning

Hair Care

Face Care

Skin Cleansing

Deos

Tea

Savoury

Ice Cream

Market leadership

across categories and countries in D&E

Brazil Russia

1

1

1

1

1

1

1 1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1

1 1

1

1

1

1 1 1

2 2

2

2

2

2

2

2

1

2

21

1

1

1

Argentina

1

1

1

1

1

2

1

1

1

1

1

2

Pakistan

2

1

1

Source: Nielsen / IRI / Unilever Estimates 15

2

1

Page 16: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

We compete effectively both with international and local competitors

Source: Nielsen/IRI MAT (only for markets/categories UL competes & tracks), Competitor Intelligence analysis

OtherMultinationals

34%

Unilever30%

Local36%

16

Page 17: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 17

Page 18: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

50%70%

Unilever Ambition : Accelerate D&E

18

Page 19: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 19

Page 20: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

small

large

largesize of consumer expenditure in 2010(PPP exchange rates)

gro

wth

o

f co

nsu

mer

exp

en

dit

ure

2010-

20

China

India

next 13BRIC bubble size refers to 2020 population

Nascent market cluster ( Central Africa + Central Asia )

Brazil

Russia

Mexico

Indonesia

Turkey

Argentina

Poland

South Africa

PhilippinesThailand

Pakistan

Egypt

Vietnam

Nascent markets

Bangladesh

Nigeria

D&E Key Markets: Follow the money and people

Source: Unilever Estimates from Globegro20

Page 21: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

small

large

large

BRIC

STRONGHOLDS

NASCENT

IndiaBrazil

Russia China

Mexico

Poland

Turkey

Nigeria

Egypt

IndonesiaThailandPakistan

Philippines

Vietnam

Bangladesh South Africa

Argentina

market size 2009

mark

et

share

bubble size refers to current turnover

D&E: Unilever in key markets

21

Page 22: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Source: Unilever internal data, based on 15 countries in D&E

160 brand roll out opportunities

size of prize €2bn

Opportunity for brand portfolio deployment

0%

20%

40%

60%

80%

100%

Do

ve

Re

xo

na

Cle

ar

Kn

orr

Wo

rld

Lip

ton

In

tern

ati

on

al

Lu

x

Sun

silk

Sig

na

l

Clo

se u

p

Dir

t Is

Go

od

Ax

e

Po

nd

s

He

art

Do

me

sto

s

Ra

dia

nt

Lif

eb

uo

y

Sun

ligh

t H

HC

Co

mfo

rt

Fam

ily

Go

od

ne

ss Cif

He

ath

ly H

ea

rt

Surf

Imp

uls

e

TIG

I

% Brand Presence

160 brand roll out opportunities - size of prize €2 bn

brand presence %

Present

D&E Brand Presence %

Not present

22

Page 23: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Brands into white spaces: Recent launches

Magnum - Indonesia

Cif – Asia Vaseline - PhilippinesClear – Asia & AMET

Dove Hair - China23

Kissan - India

Page 24: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Be Everywhere … 700 Million consumers

Potential €1.5 bn opportunity

Nascent Markets: Accelerate geography fill

Source: Unilever internal estimates

24

Page 25: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Summary : Key jobs to be done in D&E

Sustain strong leadership positions in India and Brazil

Build rapid scale in China and Russia

Lead full portfolio deployment in all strongholds

Accelerate geography fill in nascent markets

25

Page 26: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 26

Page 27: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

marketdevelopment

70-80%

marketshare gain

10-20%

whitespace

10% +

Sources of Growth

27

Page 28: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Building competitive advantage

28

Page 29: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

At the bottom

Laundry – India

At the top

Masstige Beauty

“Straddle the pyramid“

29

Page 30: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Building competitive advantage

30

Page 31: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Have lots

Haves

Have nots

billions of people

0.9

2.0

2.9

2.0

2.7

1.9

More benefits

More usage

More users

2010 2020

Source: Unilever estimates Globegro, updated upon LSM 2.0 baseline studies.

D&E : Huge market development opportunity

31

Page 32: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

More Users

More Usage

More Benefits

10 Step Market Development Wheel

32

Our repeatable model

Page 33: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Building competitive advantage

33

Page 34: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

OUTLET UNIVERSE IN D&E: 20 M

4.3 M

OUTLETS WHERE UNILEVER PRODUCTS

ARE DISTRIBUTED: 10.5 M

OPPORTUNITY

INFLUENCED

DIRECT

Be an execution powerhouseMore stores…better stores…better served

34

Page 35: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

from 1 million (2010) to 5 million (2020)

GT MT

More stores… better stores… better served

“Perfect Stores”: D&E ambition

35

Page 36: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Investing in Customer Insight & Innovation CentresChina, India, Singapore

36

Page 37: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Deploy low cost business models

Building competitive advantage

37

Page 38: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

125 33 92

From

To

Cost

TargetCost

GrossProfit

Price

TargetPrice

TargetGP

117 33 150

Deploy Low Cost Model : Deodorants India

38

Page 39: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Deploy low cost business models

Employer of choice

Building competitive advantage

39

Page 40: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

1

2

1

3

Indonesia

Turkey

Brazil

Russia

India

China

Mexico

Pakistan

Argentina

Chile

South Africa

1

1

1

1

1

1

1

Employer Brand FMCG Ranking

Employer of choice – continue to build

Vietnam 1Source : Country surveys 40

Page 41: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Deploy low cost business models

Employer of choice Locally relevant, globally efficient

organisation

Building competitive advantage

41

Page 42: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Build global capabilities in

D&E

Outstanding local insights

Scale-up innovation

resources in D&E

60% +

Locally relevant, globally efficient organisation

42

Page 43: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Global innovations with local insights

Knorr Jelly Bullion - ChinaBroke Bond Tea - India

Knorr Soupy Noodles - India Ponds – Asia 43

Page 44: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Focusing Innovation Resources in D&E

BANGALORE

SHANGHAI

BANGKOK

ISTANBUL

DURBAN

SAO PAULO

MEXICO CITY

BUENOS ARIES

INNOVATION CENTRES

GLOBAL R&D CENTRES

MUMBAI

42% of R&D

50% of Brand Development

DUBAI

44

Page 45: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Deploy low cost business models

Employer of choice Locally relevant, globally efficient

organisation

Building competitive advantage

45

A

ctiv

ate

Un

ilever

Bra

nd

& U

SLP

Page 46: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

USLP : Three Big Goals by 2020

SOURCE

100%OF AGRICULTURAL RAW MATERIALS

SUSTAINABLY

HALVEENVIRONMENTAL

FOOTPRINT OFOUR PRODUCTS

HELP

1 BILLION PEOPLE IMPROVE

THEIR HEALTH & WELLBEING

46

Page 47: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

‘Straddle the pyramid’ in key

categories

Lead market development

Be an execution powerhouse

Deploy low cost business models

Employer of choice Locally relevant, globally efficient

organisation

Building competitive advantage

47

A

ctiv

ate

Un

ilever

Bra

nd

& U

SLP

Page 48: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Agenda

Unilever 2010

D&E Opportunity & Trends

Unilever in D&E

D&E Ambition

D&E – Where we will play

How we will win

Summary 48

Page 49: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

Winning in D&E markets - Summary

D&E is a huge opportunity

We are strong and fit to compete.

Our ambition is to consistently outpace market growth

Lead market development and

Grow share steadily

Key actions:

BRICs are a must win

Deploy full portfolio in Strongholds; early mover in nascent markets

Be an execution powerhouse

Substantially scale-up innovation and leadership capabilities in D&E

Lead the sustainability agenda (USLP) everywhere

49

Page 50: Investor Seminar 2011 Winning in D&E Markets Harish ManwaniPakistan 2 1 Source: Nielsen / IRI / Unilever Estimates 15 2 1. We compete effectively both with international and local

0%

20%

40%

60%

80%

100%

1946 1956 1966 1976 1986 1998 2004 2008 2009 2015 2020

D&E: 70% of Unilever

50

Developed Markets

D&E Markets