Inventory Management
Inventory Management
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Agenda
• Definition
• Next generation provisioning for next generation services
• A view of the Inventory
• Logical Architecture Overview
• To Provisioning
• To BOSS
• To Inventory Management
• Key Findings
• Why Sytel Reply?
Definition
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“Inventory systems keep track of resourcesused to provision service.These resources may be physical assets orthey may be logical resources.
… modern systems not only track the inventory,but control the assignment of that inventory with
systems that understand how to consume, allocateand combine resources to support complex
connections and services.”
What is Inventory Management?
Next generation provisioning for next generation services
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Next generation provisioning for next generation services
Many ApplicationsMany Devices
Many Networks Many Systems
XMany Create FlowsMany Modify FlowsMany Delete Flows X Many Services
Many Bundles =
A Massive Number ofFragile Custom Processesthat are a MaintenanceNightmare and Inhibit theCreation of New Bundles
VoiceSMS
Email, Web
InteractiveGaming
Push ToTalk
Video Call
Many Applications
LocationServices
Mobile TVMany Devices
Many Networks
2G
3G
2.5G
WiMAX
EdgeUMTS
LTEWireline
Currently the knowledge of service and product bundling is spread across the many OSSand BSS systems used by a service provider. To alter this bundling requires changes tomany systems and processes, It is very difficult to complete the necessary softwaredevelopment in such a short time. A different and new approach is clearly necessary.
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A new approach
Products and services are assembled and strictly integrated•Competition is driving service providers to introduce new services and scale subscriber numbers more rapidly.
•Complexity of new services is increasing and greater flexibility is required to deliver them.
•The need to Optimize cost, gain agility and offer new and better services to customers.
•Need to shorten time to market and reduce the integration cost associated with Multiple vendors, applications, and technologies.
•Eliminate errors ,reduce operation cost and optimize business processes to reduce fallout rate and achieve higher profitability.
•Enhance customer loyalty and reduce churn rate by providing a better customer experience
A View of the Inventory
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A View of the Inventory
Manage Customer, Resource & Service Relationship
Manage Service Inventory
Manage Service Capacity Delivery
Manage Physical and LogicalResources
Design & Assign
Network Planning & Deployment
Logical Architecture Overview
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Logical Architecture Overview
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BOSS Logical Architecture OverviewCustomer Relationship
Management
Order Management &Order Orchestration
Billing & Revenue Management
Data Management
EnterpriseManagement
Service Fulfillment
Resource & ProvisioningSystem
WorkFlow Process Engine
ServiceInventory
Use
rS
ervi
ceD
iagn
ostic
Ser
vice
Q
ualit
yM
onito
ring
Resource & ProvisioningSystem
Net Reconciliation
Service Orchestrator
ServiceActivation
Inventory Management plays the role oflinkage between BSS & OSS processes,functionalities and operations. WithProvisioning & Fulfillment domain, itdrives all the BSS order to the OSS &Network comand to Service Activation
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Logical Model of Inventory Management System
Service Catalogue
Resource Repository
Inventory Project Design
Inventory Project Delivery Resources Sync
Mediation Layer
ActivationLayer
Maps Order intoService Component
Designs the service andissue task order toDelivery and Activationworkflow process
Manages & DescribesNetwork & Services
Packages into activationrequest for anyMediation and Activationplatform.
Ensures Resourcerepository automaticpopulation and accurateview of network. It is usedfor reconciliation policy onnetwork discrepancies
Key Findings
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Key FindingsInventory systems Manage Service Object as a completion of Service Ordering &
Fulfillment process.Mapping between Service & Product Catalogue and Service & Product Inventory is core
in a Fulfillment System.
Why Sytel Reply?
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Why Sytel Reply
TELCO & MEDIACLIENT
Know-how
Reply
Approach
• Deep understanding of Telco market & context
• Competences on in-scope processes• Methodology and strong project
management abilities• Flexibility• Result-driven consultancy approach• Strong technical background and a highly
specialized software factory• Reply Knowhow is applicable to the
principal third parties’ market applications.
Sytel Reply: what’s next
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Service & Network Inventory is one of thecore functionalities of the OSS.Dealing with Inventory issues, means beingat the center of the core OSS Business of aClient, controlling the edge frontier betweenBSS and OSS/Network.Sytel Reply Covers this issue, providing ourclients with the best experiences, technicaland strategic approach, dealing with thebest market solution, different for each clientor context.We can bring a breath of new innovation ina world of stateless solution andarchitecture, in order to ferry our clienttowards the new NGOSS era.
Sytel Reply: what’s next