Introverts Survival Guide SGG18 - Scrum...The key to success for both extroverts and introverts comes down being honest about strengths and weaknesses, and picking the right approach.

@Julee_NorthStar

@Julee_NorthStar

The Introvert’s Survival Guide to Scrum

Julee Everett

@Julee_NorthStar

Introvert’s Survival Guide

What we will explore today 1.  Bust some myths 2.  Introverts: How to thrive in teams 3.  Extroverts: Tips to balance bias, thinking & action

@Julee_NorthStar

JuleeEverettInnovation&agilitycoach

•  Agilecoachingandtraining•  Innovationgames•  Ideationlabs•  Productandportfoliocoaching•  ProfessionalScrumTrainer(PST)Collaborator,LeanAgileMarketingFounder,TampaProductOwnerUserGroupFounder,GulfCoastProductCampTampaBayAgileCoachoftheYear2017ConferenceSpeakerandpublicworkshopshttp://NorthStarProductLabs.cominnovation.designthinking.agility ©OpalConsulting2018 4

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MynameisJulee,andIamanIntrovert

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Audience Participation Time!

Online:PollEv.com/AGILELIFE

Text:AGILELIFEto22333

once

tojoininaudiencepolls

or

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You might be an introvert if…

“Tobealonewithmythoughtsisasrestorativeassleeping,as

nourishingaseating.”

“WhenIsitdownatlunch,Imakeeyecontact,smile,maybechatif

there’sanopportunity.Itgivesmealittlepositivemomentintheday.”

You might be an extrovert if…

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Self-Identify

AsIreadeachstatement,indicateonascaleof1-5(onpaperorinyourhead)howmuchyouagreeordisagreewitheachoneasadescriptionofyourself.Don’toverthinktheanswers.Justgowithyourfirstinstinct.

•  Iprefertoexpressmyselfbywritingratherthanspeaking.•  Ioftenletcallsgotovoicemaildeliberately.•  Ifyougavemeabrainproblemtosolve,Iwouldpreferquietvs“hammeringitout”withagroup.

•  Iprefertocelebratemybirthdaywith1-2friends&familythanaparty.•  I’dratherhavethesedaysfreetolearnorworkbymyselfthanbehere.

S.Cain's&HBRresearch

1Notmeatall 5Shegetsme

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One-third to one-half of us are introverts!

Results from SGMSP18

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It’s Biology.

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LearnedBehaviorOr….everheardof

Ambiverts?

Sometimes we are hard to spot!

Introverts

Extroverts

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Agile seems to be designed for extroverts!

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Focus on strengths, not labels

Introverts:• Workmoredeliberatelyandslowly.

• Prefertoconcentrateonasingletaskatagiventime

•  Long-termthinkersandexcellentproblemsolvers

Extroverts:•  Tendtotackletheirassignedworkpromptly;they’requickdecisionmakers

• Comfortablewithrisk-takingandmultitasking

•  Energizedbysocialgatheringsandsharingideas

S.Cain's&HBRresearch

@Julee_NorthStarResults from SGMSP18

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Myth-busting

•  SocialSituations•  IntrovertsDOlikepeople!Justsmaller,morequietgroups

•  Leadership•  Introvertedleadershelpotherstobecometheirbestself•  Introvertedleadersfavoradecentralizedworkplace

•  Sales&CustomerSupport•  Thebalanceofanambiverthelpsthemtousevariedapproaches

S.Cain's&HBRresearch

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It’s all about balance

Thekeytosuccessforbothextrovertsandintrovertscomesdownbeinghonestaboutstrengthsandweaknesses,andpickingtherightapproach.

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Balance leadership

Introvertsdon’tneedtobecomeextroverts;theyjustneedtoworkwiththemtosocializeandmobilizetheirbusinessideas.

Facebook’sMarkZuckerberg&COOSherylSandberg

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Balance preferences

“I’mbasicallylikeanintrovertedengineer,so,ittookalotofpracticeandefforttobeabletogouponstageandnotjuststammerbasically...AstheCEO,youkindofhaveto.”

Elon Musk - CEO &

Product Architect of Tesla Motors

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Balance energy with restoring

1.  Committo“SpeakingDangerously”*•  Select1–10foranxietylevel

2.  Preparemore(belikeElon)3.  Gointheroomfirst

•  Easierthanenteringafull,noisyspace4.  Negotiateforquietspaces5.  Maketimetorenewenergy

*SusanCain

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Extroverts: Balance action & thinking

• Createquietspacesandtimes•  Startwithquiet•  Meeting-freetime

• Createabalancebetweenaction&thinking

•  Startwithwritingbeforetalking•  Givepeopletimetorespond•  Brainwritingvsbrainstorming

• Usetechnologylikethisone

Goldfish’sattentionspan:9seconds.People’sattentionspan:8seconds.

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Beware of your own bias

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How to care for your introvert:

Respectmyneedforprivacy

1

Don’tcallmeoutpublicly

2

Letmeobservefirst

3

Givemetimetothink

4

Don’tinterrupt

me

5

Givemenoticeofchanges

6

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JuleeEverettWrite.

Don’tcall.

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