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Introductions Ted Poulos, Business Development [email protected], 1-800-722-6374 x237 [email protected] Ken May, Sr. National Accounts Rep [email protected],

Dec 24, 2015

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Page 1: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,
Page 2: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Introductions

• Ted Poulos, Business Development • [email protected], 1-800-722-6374 x237• Ken May, Sr. National Accounts Rep• [email protected], 81-800-722-6374 x226

Page 3: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

About pcAmerica

• pcAmerica was established in 1985, based in NY• Founders wrote and sold one of the first accounting packages to

run on a PC• Cash Register Express, Retail POS, created in 1994 • Restaurant Pro Express, Restaurant POS, created in 1998• Over 50,000 terminals installed globally(estimate)• Educated staff consisting of POS experts• Winners of several awards including the 2010 Innovative

Solution Award, # 1 in User Satisfaction (HT Magazine Award Winner 2005, 2006), Specialized Solution of the Year, Epson Pioneer Award

Page 4: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Product Summary

• Cash Register Express is a retail point of sale software package, that serves most of the retail industry.

• Restaurant Pro Express is a point of sale software package for table service and fast food restaurants

• Pocket Inventory is a mobile inventory tracking package, for counting, ordering and receiving, that works in conjunction with Cash Register Express

• The pcAmerica web portal is an online site that enables single and multi-store clients to run reports, modify inventory and perform most back office functions from any computer with internet access

Page 5: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Notable Clients• Several divisions of Goodwill Industries• Preferred POS software vendor for HP• POS solution for Baskin-Robbins, Melt Gelato, Tasti D-Lite, Flower

Foods, several other chains• Over 50,000 thousand independent retailers• Partnerships with many large credit card processors, ISOs

Page 6: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Target Industries

Retail RestaurantConvenience stores Gift \ museum shops Table Service \ Fine

DiningFast Food \ QSR

Grocery & Supermarket Florist Delivery restaurants Coffee Shop

Apparel \ Clothing Video \ equipment rental

Bars \ Night clubs Ice cream \ gelato

Video Game \ Music Stores Books stores Drive-Thru Sandwich\sub shops

Liquor stores Dollar & discount stores

Pizza Cafeterias

Tobacco stores Delis Catering Buffet restaurants

Chains of stores Independent retailers Chains of Restaurants Independent restaurants

Page 7: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• Fast, easy checkout and order taking• Detailed inventory tracking• Touch screen invoicing• Bar code scanning Print receipts, bar code labels• Integrates with QuickBooks accounting• Multi-site capable with internet web portal

• Customer tracking with loyalty• Process gift cards• Employee security• Time clock with labor scheduler• Detailed reporting (over 75 reports)• SQL Server, .NET Architecture• Secure credit card processing PCI\PA-DSS

General Features

• Fast, easy checkout and order taking• Detailed inventory tracking• Touch screen invoicing• Bar code scanning• Print receipts, bar code labels• Integrates with QuickBooks accounting• Multi-site capable with internet web portal

• Customer tracking with loyalty• Process gift cards• Employee security• Time clock with labor scheduler• Detailed reporting (over 75 reports)• SQL Server, .NET Architecture• Secure credit card processing PCI\PA-DSS

More Restaurant Features

• Delivery \ drive-thru features• Table management with table layout• Caller ID, driver tracking, driver directions• Split checks• Comps, voids, discounts• Kitchen printing, kitchen video systems• Track recipes and ingredients, food costing• Unlimited menu items, multiple meals• Modifiers, up sells• Bar tabs, table transfers• Performance statistics, shift reports• Tips and commissions tracking• Pay at the table capability• Online ordering (June 2009)

More Retail Features

• Handheld inventory tracking (Windows mobile)• Purchase orders and vendor price management• Clothing \ apparel matrix• Age verification for liquor, tobacco• Sale pricing, bulk pricing, mix n match pricing• EBT, food stamps, pin debit, cash back• Layaway and accounts receivable• Print gift receipts, gift registry• Weight scale support (NTEP certified)• Return management• Commissions tracking• Equipment and video rentals• Coupons, discounts, promotions• Signature capture

Page 8: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• Order on screen at all times

• Big, colorful touch-friendly function buttons

• Quick Pay buttons for one touch ending of a transaction

• Running Totals and Tax Calculation on Screen

EXPLORE RETAIL & RESTAURANTFast and Easy Invoicing Screen

Page 9: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

New Features 12.5: Integrated Digital Signage

• Order Displays on top

• Customizable Screen

• Displays Tax and Total

• Rotating Advertisements

• No expensive 3rd party software

Page 10: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

New Features 12.5: Going Green

• Email Receipts and Purchase Orders

• Saves paper

• Saves the environment

Page 11: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

New Features 12.5: Age Verification

• Scan a bar code on a Drivers License• Screen prompts for

Rejection/Acceptance• Helps reduce liability

Page 12: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

New Features 12.5: Online Ordering

• Place orders through the website

• Orders automatically print in kitchen

• Specify pickup or takeout times

• Report on online sales• Customize online

ordering menu• Chains can setup

delivery zones to push orders to closest store

Page 13: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

New Features 12.5: Gas Pump Interface

Specific Gas Pump Buttons

Gas Pumps Fueling

• Works with all kinds ofpumps• Windows based POS• Easy to use• Full POS functionality• Third party equipmentand services needed

Page 14: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Additional New Features in 12.5

Built in labor Scheduler

Page 15: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• Restaurant software for Waiter-in-a-Box

• Retail-in-a-Box Security Edition

Page 16: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Web 2.0: pcAmerica Web Portal Web-Accessible Reporting, Back Office

• Run a full suite of reports for one store or a chain of stores, from the internet• Add or modify inventory items, menus• Create and modify employees, permissions• Purchase orders, inter-store transfers

• pcAmerica Web Portal brings internet-based, enterprise back-end to chains and independents

• Accessible from most web browsers, from any computer in the world with internet access

• Stores synchronize to the web portal in near real time, two-way pass

Page 17: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

Web 2.0: Social Networking POS Social Networks

• Innovative interface, pcAmerica connects point of sale systems to retail\restaurant customer’s social networks

• First time social networking activity has been connected with in-store purchasing activity

• Post a tweet, FourSquare check-in and soon Facebook status update when loyalty points are earned or redeemed

• Build brand-awareness and new customers by marketing to friends of your customers

• Strong percentage of friends on social networks live in same area, have similar interests and tastes

Page 18: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• Does not retain full magnetic stripe or CVV2 data• Protects sensitive credit and debit card data• Provides secure password features• Log application activity• Develop secure applications• Protects wireless transmissions• Test applications to address vulnerabilities• Facilitate secure network implementation• Encrypt sensitive traffic over public networks

As of July 1, 2010 all merchants are required to use ONLY PA-DSS compliant applications.

PCI Compliance

Page 19: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

pcAmerica makes available easy, direct marketing pieces to help VARs and end users understand the POS systems

- CRE & RPE Videos

- CRE & RPE Demos

- Copy of Power point Slides

- PDF’s of Restaurant Pro Express &

Cash Register Express literature (cobranded)

- FAQ site

Literature

faq.pcamerica.com

Page 20: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• Web Portal• Employee Login Cards• Menu Programming• Inventory Management• Onsite Training• Gift Cards• Loyalty Cards• Stored Value Cards• 1,2,3 Hour Training Blocks

We are here to help grow with the VAR. Here are some additional services that will help them achieve their operational success.

Additional Services

Page 21: Introductions Ted Poulos, Business Development tpoulos@pcamerica.com, 1-800-722-6374 x237 tpoulos@pcamerica.com Ken May, Sr. National Accounts Rep kensmay@pcamerica.com,

• One station license per terminal

• We provide an hour of scheduled phone training with a technician (recommended up-sell)

• Every license comes with 90 days of FREE 24/7 technical support

• pcAmerica offers additional years of support as a recommended up-sell (one contract per terminal per year)

• Software upgrades are free with a valid technical support contract

pcAmerica’s Point of Sale Solution