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IntroductionAccountingInformationSystems.ppt

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    C HAPTER 1

    Accounting InformationSystems:

    An Overview

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    INTRODUCTION

    Questions to be addressed in this chapterinclude: What is the meaning of system, data, and

    in format ion?

    What is an accounting information system (AIS)?

    Why is the AIS an important topic to study?

    What is the role of the AIS in the value chain?

    How does the AIS provide information for decisionmaking?

    What are the basic strategies and strategic positionsan organization can pursue?

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    SYSTEMS, DATA, AND INFORMATION

    A system is:

    A set of interrelated components

    That interact

    To achieve a goal

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    SYSTEMS, DATA, AND INFORMATION

    Most systems are composed of smaller

    subsystems . . .

    . . . and vice versa!

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    SYSTEMS, DATA, AND INFORMATION

    Every organization has goals.

    The subsystems should be designed tomaximize achievement of the organizations

    goals. Even to the detriment of the subsystem itself.

    EXAMPLE: The production department (asubsystem) of a company might have to

    forego its goal of staying within its budget inorder to meet the organizations goal ofdelivering product on time.

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    SYSTEMS, DATA, AND INFORMATION

    The systems conceptencourages integration(i.e., minimizing the duplication of recording,

    storing, reporting, and processing).

    Dataare facts that are collected, recorded,stored, and processed by an information system.

    Organizations collect data about:

    Eventsthat occur

    Resourcesthat are affected by those events

    Agentswho participate in the events

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    SYSTEMS, DATA, AND INFORMATION

    Informationis different from data.

    Information is data that have been

    organized and processed to provide

    meaning to a user.

    Usually, more information and better

    information translates into better

    decisions.

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    SYSTEMS, DATA, AND INFORMATION

    However, when you get more information

    than you can effectively assimilate, you

    suffer frominformation overload.

    Example: Final exams week!

    When youve reached the overload point,

    the quality of decisions declines while the

    costs of producing the informationincreases.

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    SYSTEMS, DATA, AND INFORMATION

    Benefits of information

    - Cost of producing information

    Value of information

    Benefits of information may include: Reduction of uncertainty

    Improved decisions Improved ability to plan and schedule activities

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    SYSTEMS, DATA, AND INFORMATION

    Benefits of information

    - Cost of producing information

    Value of informationCosts and benefits of information are oftendifficult to quantify, but you need to try whenyoure making decisions about whether to

    provide information.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful:

    Relevance

    Reliability

    Its dependable, i.e., free from error or bias

    and faithfully portrays events and activities.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful:

    Relevance

    Reliability

    Completeness

    It doesnt leave out anything thats important.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful:

    Relevance

    Reliability

    Completeness

    Timeliness

    You get it in time to make your decision.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful:

    Relevance

    Reliability

    Completeness

    Timeliness

    UnderstandabilityIts presented in a manner you can

    comprehend and use.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful:

    Relevance

    Reliability

    Completeness

    Timeliness

    Understandability

    Verifiability

    A consensus notionthe nature of theinformation is such that different people

    would tend to produce the same result.

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    SYSTEMS, DATA, AND INFORMATION

    Characteristics that make informationuseful: Relevance

    Reliability Completeness

    Timeliness

    Understandability Verifiability

    Accessibility

    You can get to it when you need it and in aformat you can use.

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    Information is provided to both:

    External users

    Internal users

    SYSTEMS, DATA, AND INFORMATION

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    Information is provided to both:

    External users

    Internal users

    SYSTEMS, DATA, AND INFORMATION

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    External users primarily use information

    that is either:

    MANDATORY INFORMATIONrequired by a

    governmental entity, such as Form 10-Krequired by the SEC; or

    ESSENTIAL INFORMATIONrequired to

    conduct business with external parties, suchas purchase orders.

    SYSTEMS, DATA, AND INFORMATION

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    In providing mandatory or essential

    information, the focus should be on:

    Minimizing costs.

    Meeting regulatory requirements.

    Meeting minimum standards of reliability and

    usefulness.

    SYSTEMS, DATA, AND INFORMATION

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    Information is provided to both:

    External users

    Internal users

    SYSTEMS, DATA, AND INFORMATION

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    Internal users primarily use discretionary

    information.

    The primary focus in producing this

    information is ensuring that benefits

    exceed costs, i.e., the information has

    positive value.

    SYSTEMS, DATA, AND INFORMATION

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    An AIS is a system that collects, records,stores, and processes data to produceinformation for decision makers.

    It can: Use advanced technology; or

    Be a simple paper-and-pencil system; or

    Be something in between. Technology is simply a tool to create,

    maintain, or improve a system.

    WHAT IS AN AIS?

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    The functions of an AIS are to:

    Collect and store data about events,resources, and agents.

    Transform that data into information thatmanagement can use to make decisionsabout events, resources, and agents.

    Provide adequate controls to ensure that the

    entitys resources (including data) are: Available when needed

    Accurate and reliable

    WHAT IS AN AIS?

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    Its fundamental to accounting.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Accounting is an information-providingactivity, so accountants need to

    understand: How the system that provides that

    information is designed, implemented,and used.

    How financial information is reported.

    How information is used to makedecisions.

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    Its fundamental to accounting.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Other accounting courses focus on howthe information is provided and used.

    An AIS course places greater emphasison:

    How the data is collected andtransformed.

    How the availability, reliability, andaccuracy of the data is ensured.

    AIS courses are not number-crunchingcourses.

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    Its fundamental to accounting.

    The skills are critical to career success.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Auditorsneed to evaluate the accuracy

    and reliability of information produced bythe AIS.

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    Its fundamental to accounting.

    The skills are critical to career success.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Tax accountantsmust understand theclients AIS adequately to be confident thatit is providing complete and accurateinformation for tax planning andcompliance work.

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    Its fundamental to accounting.

    The skills are critical to career success.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Inprivate industryandnot-for-profit,

    systems work is considered the mostimportant activity performed byaccountants.

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    Its fundamental to accounting.

    The skills are critical to career success.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Inmanagement consulting, the design,

    selection, and implementation ofaccounting systems is a rapid growth area.

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    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Other careers requiring AIS knowledge: IT Consultant

    Implementation Team Member

    Business Analyst Budget Analyst

    Financial Analyst

    Systems Analyst

    Controller

    Accounting Clerk

    CFO

    Others?

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    Its fundamental to accounting.

    The skills are critical to career success.

    The AIS course complements othersystems courses.

    AIS topics are tested on the new CPAexam.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    Makes up about 25% of the BusinessEnvironment & Concepts section of the CPAexam.

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    Its fundamental to accounting.

    The skills are critical to career success.

    The AIS course complements othersystems courses.

    AIS topics are tested on the new CPAexam.

    AIS topics impact corporate strategyand culture.

    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

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    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    AIS

    OccupationalCulture Strategy

    InformationTechnology

    AIS design isaffected byinformationtechnology, the

    organizationsstrategy, and theorganizations

    culture.

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    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    AIS

    OccupationalCulture Strategy

    InformationTechnology

    Information technologyaffects the companys

    choice of businessstrategy. To performcost-benefit analyses onIT changes, you need tounderstand businessstrategy.

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    WHY STUDY ACCOUNTINGINFORMATION SYSTEMS?

    AIS

    OccupationalCulture Strategy

    InformationTechnology

    Although cultureaffects the design ofthe AIS, its also true

    that the AIS affectsculture by alteringthe dispersion andavailability ofinformation.

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    The objective of most organizations is to

    provide value to their customers.

    What does it mean to deliver value?

    Lets peek in on a conversation at Joes

    pharmacy . . .

    ROLE OF THE AIS IN THE VALUE CHAIN

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    ROLE OF THE AIS IN THE VALUE CHAIN

    Well, Mr. PharmaceuticalSalesman, your proposal looksgood, but your prices are about

    5% higher than your competitors.

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    ROLE OF THE AIS IN THE VALUE CHAIN

    Thats true, but were

    comfortable with thatbecause of the value-added that we bring to

    this arrangement.

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    ROLE OF THE AIS IN THE VALUE CHAIN

    What is that value-added,and how do you convert it

    into dollars?

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    ROLE OF THE AIS IN THE VALUE CHAIN

    Blahblahblahcustomer serviceblahblahblah

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    Although adding value is a commonly usedbuzzword, in its genuine sense, it means makingthe value of the finished component greater thanthe sum of its parts.

    It may mean: Making it faster

    Making it more reliable

    Providing better service or advice

    Providing something in limited supply (like O-negativeblood or rare gems)

    Providing enhanced features

    Customizing it

    ROLE OF THE AIS IN THE VALUE CHAIN

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    Value is provided by performing a series of

    activities referred to as the value chain.

    These include:

    Primary activities

    Support activities

    These activities are sometimes referred to

    as line and staff activities respectively.

    ROLE OF THE AIS IN THE VALUE CHAIN

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    Value is provided by performing a series of

    activities referred to as the value chain.

    These include:

    Primary activities

    Support activities

    These activities are sometimes referred to

    as line and staff activities respectively.

    ROLE OF THE AIS IN THE VALUE CHAIN

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    Primary activities include:

    Inbound logistics

    Operations

    ROLE OF THE AIS IN THE VALUE CHAIN

    Transforming those inputs into products orservices.

    For the pharmaceutical company, this step

    involves combining the raw chemicals andelements with the work of people and equipment toproduce the finished drug product that will be soldto customers.

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    Primary activities include:

    Inbound logistics

    Operations

    Outbound logistics

    ROLE OF THE AIS IN THE VALUE CHAIN

    Distributing products or services to customers.

    For the pharmaceutical company, this step involvespackaging and shipping the goods to drug stores,doctors, and hospitals.

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    Primary activities include:

    Inbound logistics

    Operations

    Outbound logistics

    Marketing and sales

    ROLE OF THE AIS IN THE VALUE CHAIN

    Helping customers tobuy the organizations

    products or services.

    A pharmacy rep mayvisit with drug stores,doctors, etc. to inform

    them about theirproducts and takeorders.

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    Primary activities include:

    Inbound logistics

    Operations

    Outbound logistics

    Marketing and sales

    Service

    ROLE OF THE AIS IN THE VALUE CHAIN

    Post-sale support provided tocustomers such as repair andmaintenance function.

    A pharmaceutical firm willtypically not be repairing its

    product (though the product maybe periodically reformulated).

    The pharmaceutical company ismore likely to be providingadvisory services to pharmacists,etc.

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    Value is provided by performing a series of

    activities referred to as the value chain.

    These include:

    Primary activities

    Support activities

    These activities are sometimes referred to

    as line and staff activities respectively.

    ROLE OF THE AIS IN THE VALUE CHAIN

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    Support activities include:

    Firm infrastructure

    ROLE OF THE AIS IN THE VALUE CHAIN

    Accountants, lawyers, and administration.

    Includes the companys accountinginformation system.

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    Support activities include:

    Firm infrastructure

    Human resources

    ROLE OF THE AIS IN THE VALUE CHAIN

    Involves recruiting and hiring newemployees, training employees, payingemployees, and handling employeebenefits.

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    Support activities include:

    Firm infrastructure

    Human resources

    Technology

    ROLE OF THE AIS IN THE VALUE CHAIN

    Activities to improve the products or services(e.g., R&D, Web site development).

    For the pharmaceutical company, these activitieswould include research and development tocreate new drugs and modify existing ones.

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    Support activities include:

    Firm infrastructure

    Human resources

    Technology

    Purchasing

    ROLE OF THE AIS IN THE VALUE CHAIN

    Buying the resources (e.g.,materials, inventory, fixedassets) needed to carry out theentitys primary activities.

    In the pharmaceutical company,the purchasing folks are tryingto get the best combination of

    cost and quality in buyingchemicals, supplies, and otherassets the company needs torun its operations.

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    Information technology can significantly

    impact the efficiency and effectiveness

    with which the preceding activities are

    carried out. An organizations value chain can be

    connected with the value chains of its

    customers, suppliers, and distributors.

    ROLE OF THE AIS IN THE VALUE CHAIN

    Good AIS value chain:

    UPS spends over $1 billion a year on

    information systems resulting in greatercustomer control over delivery, higherdriver productivity, and lower costs.

    Bad AIS value chain: Limited Brands tangled integration of over 60

    incompatible information systems resulted in400 trailers trying to jam into a 150 trailer lot.

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    Pharmaceuticals, Inc.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    ROLE OF THE AIS IN THE VALUE CHAIN

    Smith Supply Co.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & SalesService

    Customer Pharmacy

    Inbound Logistics

    OperationsOutbound Logistics

    Marketing & Sales

    Service

    For example, the inbound logistics ofPharmaceuticals, Inc., links to the outboundlogistics of its suppliers.

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    Pharmaceuticals, Inc.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    ROLE OF THE AIS IN THE VALUE CHAIN

    Smith Supply Co.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & SalesService

    Customer Pharmacy

    Inbound Logistics

    OperationsOutbound Logistics

    Marketing & Sales

    Service

    And the outbound logistics ofPharmaceuticals, Inc., links to the inboundlogistics of its customers.

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    Pharmaceuticals, Inc.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    ROLE OF THE AIS IN THE VALUE CHAIN

    Smith Supply Co.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & SalesService

    Customer Pharmacy

    Inbound Logistics

    OperationsOutbound Logistics

    Marketing & Sales

    Service

    The linking of these separate value chainscreates a larger system known as a supplychain.

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    Pharmaceuticals, Inc.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    ROLE OF THE AIS IN THE VALUE CHAIN

    Smith Supply Co.

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & SalesService

    Customer Pharmacy

    Inbound Logistics

    OperationsOutbound Logistics

    Marketing & Sales

    Service

    The linking of these separate value chainscreates a larger system known as a supplychain.

    Informationtechnology can

    facilitate synergisticlinkages that improvethe performance ofeach companys value

    chain.

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    There is variation in the degree of

    structure used to make decisions:

    Structured decisions

    Semistructured decisions

    ROLE OF THE AIS IN THE VALUE CHAIN

    Incomplete rules.

    Require subjective assessments.

    EXAMPLE: Deciding whether to sell autoinsurance to a customer with a tainteddriving history.

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    There is variation in the degree of

    structure used to make decisions:

    Structured decisions

    Semistructured decisions

    Structured decisions

    ROLE OF THE AIS IN THE VALUE CHAIN

    Non-recurring and non-routine.

    Require a great deal of subjectiveassessment.

    EXAMPLE: Deciding whether to beginselling a new type of insurance policy.

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    There is also variation in the scope of a

    decisions effect:

    Occupational control decisions

    ROLE OF THE AIS IN THE VALUE CHAIN

    Relate to performance of specific tasks

    Often of a day-to-day nature.

    EXAMPLE: Deciding whether to orderinventory.

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    There is also variation in the scope of a

    decisions effect:

    Occupational control decisions

    Management control decisions

    ROLE OF THE AIS IN THE VALUE CHAIN

    Relate to utilizing resources to accomplishorganizational objectives.

    EXAMPLE: Budgeting.

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    In general, the higher a manager is in the

    organization, the more likely he/she is to

    be engaging in:

    Less structured decisions

    Broader scope (i.e., strategic planning)

    decisions

    ROLE OF THE AIS IN THE VALUE CHAIN

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    Corporations have: Unlimited opportunities to invest in

    technology.

    Limited resources to invest in technology. Consequently, they must identify the

    improvements likely to yield the highestreturn.

    This decision requires an understanding ofthe entitys overall business strategy.

    THE AIS AND CORPORATE STRATEGY

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    Michael Porter suggests that there are two

    basic business strategies companies can

    follow:

    Product-differentiation strategy

    Low-cost strategy

    THE AIS AND CORPORATE STRATEGY

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    Michael Porter suggests that there are two

    basic business strategies companies can

    follow:

    Product-differentiation strategy Low-cost strategy

    THE AIS AND CORPORATE STRATEGY

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    Michael Porter suggests that there are two

    basic business strategies companies can

    follow:

    Product-differentiation strategy

    Low-cost strategy

    THE AIS AND CORPORATE STRATEGY

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    Porter also argues that companies mustchoose a strategic position among three

    choices:

    Variety-based strategic position

    THE AIS AND CORPORATE STRATEGY

    Offer a subset of the industrys

    products or services.

    EXAMPLE: An insurance companythat only offers life insurance asopposed to life, health, property-casualty, etc.

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    Porter also argues that companies mustchoose a strategic position among three

    choices:

    Variety-based strategic position

    Needs-based strategic position

    Access-based strategic position

    THE AIS AND CORPORATE STRATEGY

    Serve a subset of customers who differ fromothers in terms of factors such as geographiclocation or size.

    EXAMPLE: Satellite Internet services areintended primarily for customers in rural areaswho cannot get DSL or cable services.

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    Porter also argues that companies mustchoose a strategic position among three

    choices:

    Variety-based strategic position

    Needs-based strategic position

    Access-based strategic position

    These strategic positions are notmutually exclusive and can overlap.

    THE AIS AND CORPORATE STRATEGY

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    Choosing a strategic position is importantbecause it helps a company focus its efforts as

    opposed to trying to be everything to everybody.

    EXAMPLE: A radio station that tries to play all types

    of music will probably fail.

    Its critical to design the organizations activities

    so they reinforce one another in achieving the

    selected strategic position. The result is synergy,which is difficult for competitors to imitate.

    THE AIS AND CORPORATE STRATEGY

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    The growth of the Internet has profoundlyaffected the way value chain activities areperformed: Inbound and outbound logistics can be streamlined

    for products that can be digitized, like books andmusic.

    The Internet allows companies to cut costs, whichimpacts strategy and strategic position.

    Because the Internet is available to everyone, intenseprice competition can result. The outcome may bethat many companies shift from low-cost to product-differentiation strategies.

    The Internet may impede access-based strategicpositions.

    THE AIS AND CORPORATE STRATEGY

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    The authors believe:

    Accounting and information systems should

    be closely integrated.

    The AIS should be the primary informationsystem to provide users with information they

    need to perform their jobs.

    THE AIS AND CORPORATE STRATEGY

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