Introduction to Web Introduction to Web 2.0 2.0 Gary Green Technical Librarian Surrey County Council
May 16, 2015
Introduction to Web Introduction to Web 2.02.0
Gary GreenTechnical Librarian
Surrey County Council
Covering…Covering…
• What’s Web 2.0?• How/why is it used in
public libraries?• How do we compare
to other library sectors?
• Areas for development.
• ICT, legal & other concerns.
What’sWhat’s Web 2.0? Web 2.0?
A way to connect, collaborate & build resources for sharing online.
A read/write web, rather than a read only web.
Social networking.User generated content.Close ties to social
media.
Examples of Web2.0 Examples of Web2.0 servicesservicesRSS / News feed aggregatorsBloggingMicrobloggingSocial networks Image sharingVideo sharingAudio & podcastsFocused SearchCloud computingMapsWikisSocial Bookmarking & taggingQuestion & AnswersStart pagesMashups
RSS / News feed aggregatorsRSS / News feed aggregators
RSS = ‘Really Simple Syndication’.Collect frequently updated news
and postings from websites & read them in one place, without having to spend a lot of time visiting each site individually.
Examples: Google Reader, Bloglines.
BloggingBlogging
A blog is a website that most commonly takes the form of a diary.
It is intended to be updated regularly with new entries.
It can contain commentary, opinion, descriptions of events and topics.
Older entries are archived, but can still be read.
Examples: Wordpress, Blogger.
MicrobloggingMicroblogging
Microblogging is a form of blogging, but its content is smaller/shorter.
An update can be sent within seconds of something happening and that update can be seen by millions of other microbloggers straight away.
Good for discussion & up-to-date news.
Examples: Twitter, Yammer.
SocialSocial networksnetworks
Online communities where people connect to share information about common interests and themselves. e.g. friends, family, colleagues, hobbies, crafts.
General or more focused communities.
Examples: Facebook, Librarything, LinkedIn, Ravelry.
Image/Photo sharingImage/Photo sharing
Upload images to a web site for all to see.
Share your experiences, places you’ve been, your creativity.
Uploaded images are also a great resource when looking for pictures for displays, posters, presentations.
Examples: Flickr, Photobucket.
Video sharingVideo sharing
Videos uploaded and stored on a video hosting site, not on your computer.
Allow users to search for, watch, comment on videos, without the need for a television.
Examples: Youtube, Vimeo.
Audio & podcastsAudio & podcasts
Places to share and find audio/music (similar to video sharing).
Podcast refers to audio files (mostly speech, rather than music) distributed over the internet and available for people to download and listen to whenever they want.
Examples: British Library podcasts, Soundcloud, last.fm.
Focused SearchFocused SearchGoogle isn’t always best place to
search.◦eg Content of Library of Congress Archives not available via Google
May need more detailed searches around specific subject.
Creative commons – used for finding resources that you can use in your own work.
Examples: Healia, Whichbook.net, iconmonsters.
Cloud computingCloud computing
Software & files hosted/stored on the internet, rather than using software on personal computer.
Can access anywhere with internet connection.
When you create your blog later you’ll be saving information "in the cloud“.
Examples: Evernote, Google docs, most of the services listed in this presentation.
MapsMapsSearch for locations and directions.Create specialised maps – focus on
specific area with extra detail.◦Hotels in an area◦Routeplanner◦Literary maps◦Sightseeing
Examples: Google Maps, Surrey Fiction Book Map, AA routeplanner, Google sightseeing.
Social bookmarking & Social bookmarking & taggingtagging
Save & organise web links to the cloud.View links other users on same site
have bookmarked.Tagging allows users to add useful
descriptive keywords to links / items. Subject headings on the library
catalogue or a descriptor in a database are tags.
Many Web 2.0 applications use tagging.Examples: Delicious, Pearltrees,
Pinterest.
Question & AnswersQuestion & Answers
Enables people to ask questions about a subject outside their area of expertise.
Harness collective intelligence of millions of internet users and receive a useful answer.
Examples: – Enquire; Yahoo answers.
Start PagesStart PagesBring together variety of online
services & resources on one page… Want to see what emails people have sent you overnight? What have people been saying on Twitter? Do you want your bookmarks listed? Do you want to know what the latest BBC news is? Do you want to be able to search Wikipedia? … in one place. Put them all on your start page.
Examples: – Netvibes, iGoogle.
MashupsMashups
Websites or web pages that bring related information together from different sites and presents it in a new way that wasn't originally intended.
By combining the information from different resources a new value added service is created.
Examples: New York Times/Worldcat bestsellers, Biodiversity Heritage Library.
How is it used in public How is it used in public libraries?libraries?
2 way communication.◦ With library users◦ With colleagues
Information & resources.◦ Find◦ Share
Collaboration.◦ Projects
Promote services & resources.◦ Advertise events◦ Send event invitations◦ Report news from your library◦ Highlight what’s in stock
To assess if library services are what users want .
Why is it used in public Why is it used in public libraries?libraries? Find out what library users
want. Being online is no longer
optional. Be good at providing online
services users want to use. Use tools and services
customers are using. Go where users are, rather
than expecting them to come to you.
Open up conversation between service and users.
Reach new customers . See what’s going on outside
your own world / library. Remove the distance barrier.
Library 2.0Library 2.0 Library 2.0 = Web 2.0
applied to libraries. Catalogue add-ons.
◦ Link to more detail about books outside system
◦ Recommend books to friends◦ Review / rate books◦ RSS alerts of books you might
be interested in Libraries working with the
public around the catalogue, books & reading.
Join in polls / discussions. Create mini-collections of
catalogue records in places like LibraryThing.
Examples of use in public Examples of use in public librarieslibraries East Sussex Library & Information
Service Facebook. Orkney libraries Twitter – award
winning. Enquire reference service. Surrey Fiction book Map. Edinburgh literary map . Kirklees Libraries start pages –
job searches. East Sussex local history and new
library photos on Flickr. Manchester libraries blog. Queen Elizabeth II in Surrey
historical timeline
Many more examples on “23 Things” & “Libraries & Web2” wikis.
How do we compare to other library sectors?
◦Academic.◦Business.◦Specialist.◦Health.◦Charity.
Other library sectorsOther library sectors The Tavistock & Portman
NHS Foundation Trust Library.◦ Pinterest: New books,
journals / Books on order Royal College of Nursing.
◦ Virtual enquiry University of Iowa Special
Collections & University Archives.◦ Pinterest: Interesting
items in special collection King’s Fund Charity.
◦ Live chat
Other library sectorsOther library sectors British Medical Association.
◦ Skype / Training videos British Library For Development
Studies.◦ Start page for climate change
articles University of Cambridge, Judge
Business School.◦ Twitter / Live chat / Pinterest
Shrewsbury and Telford Health Libraries.◦ Start page
University of Worcester Library services.◦ Start page highlighting library
services & support for education students / Blog
Are we trailing behind other Are we trailing behind other library sectors ?library sectors ?
◦No. Public libraries are using
many Web2.0 services. Might be using them
differently to other sectors – different focus
◦Yes. Not every public library
authority is using all of the Web2.0 tools, but then again not everyone in other sectors is using them either!
Areas for developmentAreas for development
Do more of the same.Build on your existing
services.Look at other library
services for inspiration.You need to experiment.Take a look at these
links for ideas.◦http://www.delicious.com/stacks/view/EWwHic
Security, legal & other Security, legal & other concernsconcerns
IT concerns.◦ Security◦ Abuse of access
The law.◦ Sharing◦ Copyright of other
peoples work / Creative commons
◦ TV licences Web 2.0 policy from local
authority perspective.◦ Social media policies◦ “IT won’t let us access it”◦ Seen as time wasting
Access seems to be opening up.
Useful ResourcesUseful Resources23 Things wiki (training to give library staff
greater understanding of online services).◦http://23things.wetpaint.com/
Libraries & Web2 wiki (examples of how libraries are using Web 2.0).◦http://librariesandweb2.wetpaint.com/
Delicious.com links for this presentation.◦http://www.delicious.com/stacks/view/
EWwHicPhil Bradley’s blogs.◦http://www.philbradley.typepad.com/◦http://philbradley.typepad.com/i_want_to/
Introduction to Web Introduction to Web 2.02.0
Gary GreenTechnical Librarian
Surrey County Council
Image/icon creditsImage/icon credits
Jigsaws – Daddy DesignLCDs – Arrioch
Trucks – Cute Little FactorySuper Heroes – Icon Shock
Sourced from www.iconmonsters.com