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MOBILE LEARNING FOR THE INSPIRED TRANSIT AUTHORITY
17

Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

May 26, 2015

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Keith Sheardown

A brief presentation that looks at current training methods and the value of Mobile Learning in the transit industry. There are also some screen shots that illustrate the Transit Academy software.
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Page 1: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

MOBILE LEARNINGFOR THE INSPIRED TRANSIT AUTHORITY

Page 2: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

What is mobile learning?

Mobile Learning is concise and engaging learning material that is “PULLED” by the learner. They get access to content that helps them do their job – when they need it on the device that they want it on

Page 3: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Accenture

“Only 20% of what people need to know to do their jobs comes from formal training – the other 80% comes from informal learning”

We need more than classroom training

Page 4: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

And more manuals aren’t the answer

Page 5: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

We Want “Bite-Sized” Knowledge

In 2011, YouTube had more than 1 trillion views or almost 140 views for every person on Earth

It is how we learn at home – we learn “On Demand” and we only want the information that we need to perform a specific task. Transit Academy was designed to let us learn that way at work

Page 6: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

The current state at your Transit Authority

o How are you teaching your people?

o Are you truly investing in developing your team?

o How are you “On-Boarding” new staff?

o How much time do they spend asking questions of the experts on your team?

o How are you capturing “Tribal Knowledge” before all the experts retire and walk out the door?

Page 7: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

What we do

oWe design and develop concise tutorials in the form of video, computer animations, and powerful visuals that illustrate how to do specific tasks

oWe then host this digital library of knowledge in the cloud, and make it accessible on any device – PC, laptop, tablet, mobile phone or shop floor kiosk

oTransit operations + maintenance personnel get access to the information that they need, when they need it

oMembers of Transit Academy can also post their own content – videos, documents, PDFs, and photos which are accessible by all members of Transit Academy

Page 8: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

How we do it

oWe build new content every day and add it to our digital library inside Transit Academy

oWe work with clients that want to supplement our “Best Practice” material with custom content that addresses their specific processes and procedures

oWe visit your facility to meet with your team, identify your business objectives, and we build digital content that will help you reach these goals

Page 9: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Transit Academy features

oAvailable OnDemand in the Cloud

oUser friendly Interface

oAble to access and share content in seconds

Page 10: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Transit Academy features

oAccessible on any platform

oOptimized for mobile phones and tablets

oAvailable kiosk puts knowledge where you need it most

Page 11: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Transit Academy features

oUser friendly search engine provides easy access to information, experts and answers

oQ + A software allows members to ask questions of the entire Transit Academy Community

Page 12: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Transit Academy features

oMembers get access to the entire Transit Academy Library

oContent is concise and produced to address specific and relevant transit topics

oContent is accessible through a powerful search engine

Page 13: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Transit Academy features

oMembers can post their own “User Generated” content

oCan load video, documents, procedures, photos, screencasts

oCustom content available to produce world-class material tailored to your organizational needs

Page 14: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

How we sell the service

oTransit Academy is available exclusively through New Flyer Industries. It is sold as a subscription service, with fees for annual subscriptions based on the size of the transit authority

oSubscriptions allow members to access all content on Transit Academy, ask questions of experts in the Academy, and also load their own content

oCustom content produced for you by Transit Academy is available on a flat rate basis per finished minute

Page 15: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

The Value of Transit academy

McKinsey Global Institute

“your people spend 20% of their work week looking for information or tracking down their colleagues who can help with specific tasks”

Page 16: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

The Value of Transit academy

oTransit Academy provides “On Demand” access to transit-specific information including vehicle maintenance, troubleshooting, operations, safety and leadership material – you get access to material developed by Transit Academy and other transit properties throughout the US and Canada

oA simple and cost-effective way to “On Board” new hiresoEasy to implement – give us the names and email addresses

of your staff and you are up and running the same dayoYou can use Transit Academy tutorials and documents as part

of a “blended learning” program – Instructor Led Training, OJT, etc.

oA great way to capture “tribal knowledge” of your entire team – before they leave your organization or retire

Page 17: Introduction to Transit Academy - Inspired and Mobile Learning for the Transit Industry

Questions?

Keith SheardownTransit Academy

[email protected]

www.transitacademy.com