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Introduction to the LSNTAP Introduction to the LSNTAP NEW NEW Interactive Case Interactive Case Management Report Management Report November 13, 2009 Kathleen Brockel and David Bonebrake
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Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Mar 27, 2015

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Page 1: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Introduction to the LSNTAP Introduction to the LSNTAP NEW NEW Interactive Case Management Interactive Case Management ReportReport

November 13, 2009

•Kathleen Brockel and David Bonebrake

Page 2: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

NTAP NTAP NEW NEW Interactive Interactive Case Management ReportCase Management Report

New Report developed in conjunction with the CMS Advisory Group

Feature list compiled based on RFPs from Pine Tree & Washington State

Page 3: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Selecting & Implementing CMS, 2004 ReportAuthors: Julia Gordon & Colleen Cotter

Report evaluated various case management systems and reported on the factors for consideration.

This report features an appendices with various CMS charted and compared by distinct indices.

Download report here: http://www.lsntap.org/?q=node/190

Page 4: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Two Sections to the Two Sections to the ReportReportVendor Feature List with

CommentsUser Rating and Comments

Page 5: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

The The NewNew CMS Report CMS Report

Today’s DemoFirst: The Vendor Feature List

◦ 15 Sections with many subsections◦ Check off + Comments

Second: How to participate◦ Reviewer ratings and comments

Third: Finding information◦ The user’s view

Page 6: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

New CMS Rpt includes these New CMS Rpt includes these CMS systemsCMS systemsPikaLegal FilesLegal ServerKemps CaseworksPractice ManagerTime

Page 7: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Vendor Feature ListVendor Feature ListAllows vendors to check off

features included in the CMSAllows vendors to add a

comment regarding the feature15 major sections with about 100

sub points

Page 8: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Vendor Feature ListVendor Feature List

1. Calendar2. Conflict of Interest3. Connectivity4. Contact Management5. Document Assembly6. Document Management7. Grants and Contracts8. Human Interface and Usability

Page 9: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Vendor Feature ListVendor Feature List

9. Intake, Eligibility, Referrals, Opening & Closing Cases

10.Pro Bono & Volunteer Management

11.Publication12.Reporting13.Security and Data14.Timekeeping15.Training

Page 10: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Demo 1: The Vendor Demo 1: The Vendor Feature ListFeature ListSite Home PageVendor Feature

DisplaySample NTAP

CMS

Vendor Check-off Vendor

CommentsCustomization

Notes

Page 11: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Demo 2: How to Rate & Demo 2: How to Rate & CommentCommentLinked to lsntap.org

registered user, or create an acct

Demographics◦ Reveal who I am◦ Position◦ Program Size◦ # of Offices◦ Product Version

Star rating ◦ Overall◦ Ease of Use◦ Reporting◦ Customization◦ Vendor Support.

Comments◦ Post-launch

adding feature to permit vendor replies

Page 12: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Demo 3: How to View Demo 3: How to View InformationInformationView overall star

ratings View individual

commentsSort ratings

◦ Chronological ◦ Reverse

chronological◦ Highest rating◦ Lowest rating

View vendor features

View vendor comments

Print

Page 13: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Launch InfoLaunch InfoVendors to

complete the vendor feature list

NTAP hosting live vendor showcases in 2010 for each CMS

Program Ratings + Comments

Prizes $25 Amazon

gift certificate drawing on 12/7/09

Page 14: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

To Use the CMS ReportTo Use the CMS ReportGo to lsntap.org, click on CMS tab

If you are an lsntap.org registered user, you can log in (if not create an account)

Enter your ratings and comments today!

Page 15: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

Need help? Need help?

Page 16: Introduction to the LSNTAP NEW Interactive Case Management Report November 13, 2009 Kathleen Brockel and David Bonebrake.

THANK YOUTHANK YOU

Kathleen [email protected]

David BonebrakeProject [email protected]