INTRODUCTION TO SUSTAINABLE OPERATIONS Professor Mellie Pullman Fall 2011 1.

INTRODUCTION TO SUSTAINABLE OPERATIONS

Professor Mellie Pullman

Fall 2011

1

Today’s Activities2

Introduction Syllabus & Important Dates What is Sustainable Operations? Photographs & Index Cards Buy Littlefield Code Process Analysis Tools

You can call me:3

Mellie or Dr. / Professor Pullman

Course Site (lecture notes, cases, syllabus, etc.)http://www.sba.pdx.edu/faculty/melliep/course511.html

Office hours:Monday & Tuesday: 4:00-5:00 PMOr by request

Course Format 4

Allowed 10 minutes break per hour of teaching

Course Time: 12:15- 4:05 PM We’ll break from 2:00- 2:15

(ish) PM We’ll generally go to ~ 4

PM to allow time for after class questions & Team interactions.

(if that’s OK with the class)

My Background5

BS &MS (Mechanical Engineering-Alternative Energy Systems)

MBA & Ph.D. (Operations Management & Marketing Models)

Work Experience Test Engineer Brew-master Owner of Xeriscape Landscape Company Quality Manager for Black Diamond

Mountaineering & Ski Products Consulting

Consulting :Product & Process Design and Improvement

6

Cirque Du Soleil Hotels & Airports Ski Resorts Black Diamond Outdoor Equipment Nestle Coffee Machines Vodafone

Teaching7

20 years covering many types of classes Supply Chain Management Operations Management Global Management Simulation & Modeling Entertainment Management Service Operations Management

Portland State Univeristy, Bainbridge Graduate School, Cornell, London Business School, Colorado State University, Southern Methodist University, University of Colorado, and University of Utah.

Other fun facts…8

Writing & publishing articles & books Traveling, hiking, rock climbing, skiing, cooking

and researching food producers, wineries, breweries, and restaurants.

What about you?9

Please spend a few minutes filling out this index card with: Your preferred first name

(& last name) Contact email Current job and responsibilities Other jobs that may have

related to process or product design & analysis.

Where are you from originally? Fun facts about you

Class members10

During breakouts and breaks

11

I will take your photograph to put on your index card so I can get to know your name by next time.

Objectives12

Appreciate the strategic role of operations in all types of organizations.

Understand the importance of links between customer needs, sustainability, and operations design.

Describe the ways in which the operations function interacts with other functions.

Identify opportunities in operations for sustainability improvements.

Continued…13

Transfer operations ideas and innovations from one type of organization to another.

Understand supply chain management and its importance from a sustainability perspective

Legitimately present yourself as having a working vocabulary of operations and supply chain terminology.

Learn multiple tools for analyzing sustainability and resource use.

Why focus on this discipline ?

14

Great Jobs: Supply Chain Coordinators Purchasing Logistics Food Product Management (Cert

Program) Sustainability Analysts

PSU Employers for those with Supply Chain Focus (a sample)

15

Adidas, Columbia, Nike, etc.

Bechtel, Boeing, HP, In-Focus, Intel, Tektronix, Sun

Freightliner, Gunderson, Market Transport, Northwest Pipe

Fred Meyer, Cosco, Kettle Chips

Weyerhaeuser, Parr Lumber

All major logistics companies

Restoration Hardware, YoCream, OHSU, Port of Portland

Who would like this career area?16

People with dual interests Marketing IS Finance Accounting HR

People who like to travel and work with many kinds of

vendors around the world speak other languages want to be in a good job potential area

The Classroom Mix17

Lectures

Case Discussions

Breakout Groups & Classroom Exercises

Problem Sets

Intellectual Contributions

Individual Activities

Problem Sets & Cases

60 %

Class Participation & Attendance

20%

Group Activities

Littlefield Simulation

20 %

Total 100 %

18

Participation & Attendance 19

Participation is key! You learn in proportion to what you

put into this class. Lots of opportunities to get involved

Class attendance is expected. Poor attendance can affect your

participation grade since this is an experiential class.

If you anticipate missing a class,

I would appreciate if you would let me know about the situation in advance.

Class Etiquette20

Laptop use in class is discouraged unless it applies to class.

Calculators will be very helpful for in-class exercises,

Cell phones/Blackberries/etc. should be turned off for class periods,

Please be respectful of your classmates and professor by listening when they are talking and not creating side conversations.

REQUIRED MATERIALS21

Text: Operations & Supply Management: The Core (2nd Ed.) by Robert Jacobs and Richard Chase, published by McGraw-Hill Irwin 978-0-07-340333-5. Available at PSU bookstore or through other booksellers.

Methods Book: The Problem Solving Memory Jogger: Seven Steps to Improved Processes by Goal/QPC, Daniel Picard, Francine Oddo and Michele Kierstead (Jun 10, 2000). Available from Amazon for $2 to $11 each.

Course Case & Reading Packet available at CleanCopy on Broadway.

Littlefield Technologies SimulationLittlefield Technologies, Responsive Learning Technologies. ISBN-0-9770944-0-5. Simulation Access Code: purchase on-line for $18) and each student needs an access code or he or she cannot get credit for the assignment.

A calculator should be brought to class every day.

Littlefield Team Formation22

You will need to have your team formed by end of class.

You will need to get your Littlefield Code and each team member should sign on. Agree on team name Agree on team password

Sign in on-line by October 24th.

What I will provide23

Class Handouts of lecture slides (also provided on course site).

Overview of what is expected that day and next class period

Additional readings Spreadsheet skill help!!! Email support Office hours