SAP AG 2001, mySAP.com Standard 1 Introduction to SAP solutions R/3, CRM, BI, SCM, SRM, Enterprise Portals & Industry Solutions
Jan 14, 2016
SAP AG 2001, mySAP.com Standard 1
Introduction to SAP solutions R/3, CRM, BI, SCM, SRM, Enterprise
Portals & Industry Solutions
SAP AG 2001, mySAP.com Standard 2
SYSTEMS,
APPLICATIONS,
PRODUCTS
in data processing.
Headquater: Walldorf, Germany
The SAP AG.The SAP AG.
TÉNYEK ÉS SZÁMOK
SAP AG 2001, mySAP.com Standard 4
Az SAP napjainkban
Az SAP AG forgalma 2000-ben: 6,26 mrd. Euro a világ harmadik legnagyobb szoftverszállítója piacvezető az integrált szoftvermegoldások területén
Világszerte 13.500 ügyfél, 120 országban 36.000 installáció 10 millió felhasználó
Előtérben a felhasználó - a vállalat méretétől függetlenül fokozott ügyfélelégedettség és ügyfélhűség jelentős részesedés az SAP világméretű ügyfeleinek beruházásaiban világszerte 24.100 munkatárs (2000. decemberi állapot)
SAP AG 2001, mySAP.com Standard 5
Mutatószámok - SAP AG. 2000.
mill. €
1999.
mill. € %
Forgalom
Költségek
Nem operatív eredmény
Adókulcs %
Konszerneredmény (adózás után)
Operatív eredmény
Adózás előtti eredmény
6.266
5.031
5.110
4.174
836
38,4
1235
231
1025
38
626
23
21
48
5
-1
4
25184
980
601
2000.
SAP AG 2001, mySAP.com Standard 6
Create Value with mySAP.com
1Collaborateamong companies, their employees, customers, suppliers, and business partners
2Integrateall people, data and business processes within and between organizations built on industry standards
Value Creation in communities by exploiting new business opportunities,
processes and unlocking business potential from your community, reducing costs and leveraging intangibles. Actions to do so:
3Empowereach user to work at their best by providing them with a personalized work experience - anytime, anywhere
SAP AG 2001, mySAP.com Standard 7
mySAP.com: The Open E-Business Platform
PortalsUser efficiencyContentDrag & relate
mySAP.comOrganizational
efficiencyUser roles
(Workplace)E-Business
Platform
ExchangesValue chain
efficiencyAutomating
collaboration
mySAP CRMIndustry
Solutions
mSAP Financials
mySAP HR
mySAP BI
mySAPE-Procurement
mySAP PLM
3rd Party
Legacy
mySAP SCM
IntegrationHub
Public Exchange
Private Exchange
Employee
Partner Customer
SAP AG 2001, mySAP.com Standard 8
And what mySAP.com Consists of:
mySAP Insurance
mySAP Media
mySAP Mill Products
mySAP Mining
mySAP Oil & Gas
mySAP Pharmaceuticals
mySAP Public Sector
mySAP Retail
mySAP Service Providers
mySAP Telecommunications
mySAP Utilities
Industry Solutions mySAP Aerospace & Defense
mySAP Automotive
mySAP Banking
mySAP Chemicals
mySAP Consumer Products
mySAP Engineering & Construction
mySAP Financial Service Provider
mySAP Healthcare
mySAP High Tech
mySAP Higher Education & Research
Cross-Industry Solutions mySAP Enterprise Portals
mySAP CRM
mySAP SCM
mySAP Exchanges
mySAP E-Procurement SRM
mySAP BI
mySAP PLM
mySAP HR
mySAP Financials
mySAP Mobile Business
mySAP Hosted Solutions mySAP Services
Infrastructure and Services mySAP Technology
SAP AG 2001, mySAP.com Standard 9
Best of Breed Solutions in Dedicated Industries
SAP AG 2001, mySAP.com Standard 10
mySAP.com: a hatékony e-business platform
A mySAP.com e-business platform bárhol és bármikor hatékony együttműködést biztosít az ügyfelek, a partnerek és a munkatársak között.
Az SAP a mySAP.com megoldásai a cég sokéves megalapozott szakmai-ágazati, vállalatgazdasági tudását és tapasztalatát egyesítik egy átfogó, megoldásokat, szolgáltatásokat és technológiát összefogó e-business platformban.
A mySAP.com platform nyitott és rugalmas megoldást kínál. Támogatja valamennyi szállító adatbázisát, alkalmazását, operációs rendszerét és hardvereszközeit.
SAP AG 2001, mySAP.com Standard 11
FOGYASZTÁSI CIKKEKmySAP Consumer Products
mySAP Retail
mySAP ChemicalsmySAP Mill ProductsmySAP Oil & GasmySAP PharmaceuticalsmySAP Mining F
OLY
AM
ATO
S
GY
ÁR
TÁ
SÚ
IP
AR
mySAP Aerospace & DefensemySAP AutomotivemySAP Engineering & ConstructionmySAP High Tech
mySAP Healthcare
mySAP Higher Education
& Research
mySAP Public Sector
KÖZSZOLGÁLATI SZEKTOR
mySAP MediamySAP Service Providers
mySAP Telecommunications
mySAP Utilities
IPARS
ZO
LG
ÁLTA
TÓ
mySAP Banking
mySAP Insurance
mySAP Financial Service ProviderP
ÉN
ZÜ
GY
I-S
ZO
LG
ÁLTA
TÓ
KGYÁRTÁS, TERMELÉS
Testreszabott mySAP ágazati megoldások
SAP AG 2001, mySAP.com Standard 12
Extend e-Business Leadership Through Focus
EnterprisePortals
MarketsPortals
Supply Chain
Management
Business Intelligence
MarketPlaces &Private
ExchangesSRM
CustomerRelationshipManagement
SAP AG 2001, mySAP.com Standard 13
SAP Enterprise portals
Termék célja: A SAP és nem SAP alkalmazások egy felhasználói felületen való
integrálása. Az Internet technológia használata a vállalatoknál
Előnyök EP Teljes körű keretrendszer (Content management I-view) Biztonság (user management, távoli elérés) Nincs szükség SAPGUI-ra Integrációs keretrendszernek kiválló eszköz már ismeri a piac
SAP AG 2001, mySAP.com Standard 14
Holistic view of all Supplier Relationships
Large Suppliers
Enterprise SystemsEnterprise Systems
Small Suppliers
Web BrowserWeb Browser
exchange-basedintegration
PotentialSuppliers portal-based
interaction
SAP AG 2001, mySAP.com Standard 15
MySAP CRM : Operational CRM
Az operatív CRM kordinálja az ügyfelekkel való kapcsolattartást
Mobile Sales Mobile Service
Telesales Teleservice
Internet customer self-service
Internetsales
Internetmarketing
Campaign
Marketing Sales Service
Internet
Telephony
Mobile
Telemarketing
SAP AG 2001, mySAP.com Standard 16
Analytical CRM 3.0A - Újdonságok
Customer Analytics
Customer Behavior Modeling
Customer Profitability Analysis
Customer Lifetime Value Analysis
Customer Scoring
Customer Portfolio Analysis
Marketing Analytics
Customer Segmentation
Campaigns Planning and Optimization
Cross Selling Opportunities
Sales Analytics
Sales and Profit Planning
Sales Performance Analysis
Service Analytics
Web Analytics
E-Site Analytics
E-Business Analytics
Integration with Balanced Scorecard
Translate customer-centricstrategies into action
Monitoring of progress usingKey Performance Indicators
Analytical Infrastructure
Customer knowledge base
Analytical Methods (e.g. Data Mining,...)
Integration of 3rd party tools
Integrated planning platform
SAP AG 2001, mySAP.com Standard 17
The Adaptive Supply Chain Network
SAP AG 2001, mySAP.com Standard 18
Information
is the key to Intelligence -
Intelligence
is the key to success
Introduction to mySAP Business Intelligence
SAP AG 2001, mySAP.com Standard 19
The Solution: mySAP Business Intelligence
SAP AG 2001, European SAP-Microsoft Congress 2001 19
Data Sourcing
Legacy
R/3
CRM
SCM
Market-places
Web
Other
Data
Warehousing
Centralized
Decentralized
Structured
Unstructured
Business
ContentRole/Industry based KPIs
Info models & analysis scenarios
Web Content Mgmt.
Knowledge Mgmt
Business
Analytics
Customer Relationship
Supply Chain
Enterprise
Marketplace
Presentation
Any device
Any format
SAP AG 2001, mySAP.com Standard 20
Your Business Benefits
USERSUSERS
Increased User Productivity
Role Based and relevant
Personalized
Result: Improved decision /
management process
TECHNOLOGYTECHNOLOGY
End-to-end Solution
Open, scaleable, reliable architecture
Integrated data
Preconfigured Business Content
Result: Lowest Cost of Ownership
BOTTOM LINEBOTTOM LINE
mySAP BI offers an end-to-end intelligence solution that
empowers better decision-making with closed-loop, actionable analytics
to help you drive greater profitability.
CUSTOMERCUSTOMER
Increased Customer Efficiency
High Customer Service
Deliver what they want, when they want it
Result: Improved Customer
Identification / Retention