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The process of understanding and specifying in detail what the information system should accomplish.
The process of specifying in detail on how the many components of the information system should be physically present.
A business professional who uses analysis and design techniques to solve business problems using information technology.
Who analyzes the business situation, identifies opportunities for improvements and designs an information system to implement the improvements
Key person in SDLC(System Development Life Cycle)
Primary goal is to create value for the organization which means increasing profits
Research and understand the problem
Verify that the benefits of solving the problem outweighs
the costs
Define the requirements for solving the problem
Develop a set of possible solutions (alternatives)
Decide which solution is best, and make a recommendation
Define the details of chosen solution
Implement the solution
Monitor to make sure that you obtain the desired results
A collection of interrelated components that function together to achieve some outcome.
This Automated Teller Machine System , this system allows you to register a new account, deposit certain amount, Balance Inquire, and withdraw amount, as well as this system has an admin side, wherein the admin can block or unblock a specific account and also the administrator can modify the information of the account owner. The system is created using Visual Basic 2008 and Microsoft access 2007 for Database support.
It is a collection of interrelated components that collect, process, store, and provide as output the information needed to complete business tasks.
Subsystem - a system that is part of a larger system.
Functional Decomposition – dividing a system into components based on subsystems that are further divided into smaller subsystems.
Customer Relationship Management System
Sales Management
System
Product Information
System
Technical Support System
Account management
System
Accounting and Financial management System
Manufacturing Management System
Human Resources Management System
System boundary – the separation between a system and its environment that inputs and outputs must cross.
Automation boundary – the separation between the automated part of a system and the manual part of a system.
Customer Relationship Management System or CRM System
Supply Chain Management System or SCM System
Accounting and Financial Management System or AFM System
Human Resource management System or HRM System
Manufacturing Management System
Knowledge Management System or KMS
Collaboration Support System or CSS
Business Intelligence System
Six major categories: ◦ Technical
◦ Business
◦ Analytical
◦ Interpersonal
◦ Management
◦ Ethical
Understand the organizations existing technical environment
Know New system’s technology foundation
Know the way in which both can be fit into to integrate technical solution
Tools – software products used to help develop analysis and design specifications and completed system components.
Techniques – strategies for completing specific system development activities.
Fundamentals: Computers and how they work
File, database, and storage hardware and software
Input and Output Hardware and Software
Computer networks and protocols
Programming languages, operating systems and utilities
Communication and collaboration technology
Project Planning Techniques
Cost/benefit analysis techniques
Interviewing techniques
Requirement modeling techniques
Architectural design techniques
Network configuration techniques
Database design techniques
To understand how IT can be applied to business situations
To ensure that the IT delivers real business value
Must know about the Company What the specific organization does
What makes it successful
What its strategies and plans are
What its traditions and values are
Continuous problem solvers at both the project and the organizational level
To communicate effectively, one-one with users and business managers and with programmers
To give presentations to large and small groups and to write reports
Manage people with whom they work
Be able to handle the pressure and risks associated with unclear situations
To deal fairly, honestly and ethically with other project team members, managers and system users.
Deal with confidential information or information that could cause harm
To maintain confidence and trust with all people.
Business Analyst
Infrastructure Analyst
Change Management Analyst
Project Manager
Analyzing the key business aspect of the system
Identifying how the system will provide business value
Designing the new business processes and policies
Must have business training and experience plus knowledge of analysis and design
Ensuring that the system conforms to infrastructure standards
Identifying infrastructure changes needed to support the system
Must have significant training and experience in networking, database administration
Focus on the people and management issues surrounding the system installation
Provides user training on the new system and develops strategies to overcome resistance to change
Must have significant training and experience in organizational behavior and specific expertise in change management
Highly experienced system analyst
Sales and support for ERP software
Business analysis for user organizations
Auditing, compliance and security
Web development
Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support
Supply chain management (SCM) is the management of the flow of goods. It includes the movement and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption. Interconnected or interlinked networks, channels and node businesses are involved in the provision of products and services required by end customers in a supply chain
accounting information system (AIS) is a system of collection, storage and processing of financial and accounting data that is used by decision makers.
An accounting information system is generally a computer-based method for tracking accounting activity in conjunction with information technology resources. The resulting statistical reports can be used internally by management or externally by other interested parties including investors, creditors and tax authorities.
human resource management systems encompass: ◦ Payroll ◦ Time and attendance ◦ Performance appraisal ◦ Benefits administration ◦ HR management information system ◦ Recruiting/Learning management ◦ Performance record ◦ Employee self-service ◦ Scheduling ◦ Absence management ◦ Analytics
Manufacturing process management (MPM) is a collection of technologies and methods used to define how products are to be manufactured. MPM differs from ERP/MRP which is used to plan the ordering of materials and other resources, set manufacturing schedules, and compile cost data
Knowledge management (KM) is the process of capturing, developing, sharing, and effectively using organizational knowledge. It refers to a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge.
knowledge management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization
Collaboration Systems is a type of information system (IS).
CS is a combination of groupware, tools, Internet, extranets and other networks needed to support enterprise-wide communications, such as the sharing of documents and knowledge to specific teams and individuals within the enterprise.
The objective of an CS is to provide each user with the tools for managing communications, documents and other information that individuals need to manage their own tasks efficiently in their departments.
Business Intelligence represents the tools and systems that play a key role in the strategic planning process of the corporation. These systems allow a company to gather, store, access and analyze corporate data to aid in decision-making.
Generally these systems will illustrate business intelligence in the areas of customer profiling, customer support, market research, market segmentation, product profitability, statistical analysis, and inventory and distribution analysis to name a few.
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