Introduction To Organizing And Effective Long Term Recovery Process In Disaster Affected Communities

11 Long-Term RecoveryLong-Term Recovery

Long Term RecoveryLong Term RecoveryModels, Best Practices, Models, Best Practices, and Lessons Learned.and Lessons Learned.


Stages of A DisasterStages of A Disaster


Disaster Stages and the Care Disaster Stages and the Care ContinuumContinuum


FEMA Sequence of AssistanceFEMA Sequence of Assistance

Local Gov’t, Voluntary Agencies

Emergency Food, Shelter,

Clothing, Medical Needs

Insurance

(Homeowner, Renter, NFIP)

FEMA/State Other Needs Assistance

(ONA)-Medical Expenses-Dental Expenses-Funeral Expenses-Other Disaster Needs

FEMA Housing Assistance (More than One Category)

1. Temporary Housing2. Home Repairs $28,800.003. Permanent Housing Construction

SBA Loan for Real Property

Homeowner loans up to $200,000

Unmet NeedsLong Term Recovery

SBA Loan for Personal Property

Low interest loans up to $40,000



Refer for

SBA Loan

Personal Property FEMA Screens Applicant’s

Income

Refer for

SBA Loan


Long-Term Recovery Committee Assistance from Voluntary Agencies for disaster-related needs not covered by other programs.

Other Needs AssistanceFinancial assistance to Individuals & Households who have disaster-related necessary expenses and serious needs not covered by insurance or addressed by SBA Loans.

U.S. Small Business Administration (SBA)This is your first step for long-term recovery. You must apply for SBA before you can move forward.

FEMA Disaster Housing AssistanceCall FEMA at 1-800-621-3362 (FEMA) to register for assistance.

InsuranceYou must apply with your insurance company.

Voluntary AgenciesFor immediate needs like food and shelter.

THE LADDER OF ASSISTANCETHE LADDER OF ASSISTANCE


Long Term Recovery is needed Long Term Recovery is needed when personal resources, when personal resources,

insurance, government grant / insurance, government grant / loans are insufficient to meet loans are insufficient to meet

the need.the need.


Recovery IssuesRecovery IssuesRecovery Planning Recovery Planning

must start early:must start early: FEMA Benefits come fast:FEMA Benefits come fast:

Awards provided within Awards provided within days.days.

Many in need receive the Many in need receive the largest awards:largest awards:

Have difficulty Have difficulty formulating effective formulating effective recovery plans.recovery plans.

Not used to having Not used to having large sums of money.large sums of money.


Recovery IssuesRecovery IssuesLack of local desire to Lack of local desire to

accept the accept the responsibility for the responsibility for the recovery process:recovery process: ““Not our problem”Not our problem” ““It’s FEMA’s It’s FEMA’s

responsibility”responsibility” ““An agency like the Red An agency like the Red

Cross will handle it”Cross will handle it” Agencies tend to want to Agencies tend to want to

commit resources to commit resources to response rather than response rather than recovery.recovery.


Recovery IssuesRecovery IssuesLimited knowledge of long-Limited knowledge of long-term recovery processterm recovery process

Not realizing that the role of Not realizing that the role of VOAD member agencies may VOAD member agencies may change from relief to change from relief to recovery. recovery.

Limited ResourcesLimited Resources

Lack of availability of Lack of availability of disaster case workers.disaster case workers.

Collaboration is challengingCollaboration is challenging


Recovery IssuesRecovery IssuesPotential Inhibitors:Potential Inhibitors:

Grand standingGrand standing Prejudices and discriminationPrejudices and discrimination Hidden agendaHidden agenda IntimidationIntimidation Influences from outsideInfluences from outside

of the community of the community Local VOAD wanting to run the Local VOAD wanting to run the

Recovery Recovery


Recovery IssuesRecovery IssuesGovernment Government Decisions on Decisions on Zoning and Building Zoning and Building CodesCodes

Working on houses Working on houses that might be that might be condemnedcondemned

Volunteers taking Volunteers taking away from the local away from the local economyeconomy


Key Long Term Recovery Key Long Term Recovery FunctionsFunctions

Collaboration!Collaboration!


Partn

ers Co

llabo

rateP

artners C

ollab

orate

National DenominationsRegional Judicatory

National and State Agencies

Local ChurchesLocal Churches, , Agencies, Agencies, Organizations, Organizations,

and Leadersand Leaders


Key Long Term Recovery Functions of Key Long Term Recovery Functions of National PartnersNational Partners

Strong National LeadershipStrong National LeadershipCoordination of national and state Coordination of national and state response and recovery efforts response and recovery efforts Identifying Unmet NeedsIdentifying Unmet NeedsDeveloping New Services Developing New Services Capturing Best Practices and Capturing Best Practices and Lessons learnedLessons learnedTraining, Research, Capacity Training, Research, Capacity BuildingBuilding


Key Long Term Recovery Functions ofKey Long Term Recovery Functions ofLocal PartnersLocal Partners

Strong Local LeadershipStrong Local Leadership

Collaboration with local and national Collaboration with local and national government and disaster agenciesgovernment and disaster agencies

Knowing your missionKnowing your mission

Identifying Unmet NeedsIdentifying Unmet Needs

Understanding the cost of recoveryUnderstanding the cost of recovery

Developing an achievable planDeveloping an achievable plan


Key Long Term Recovery Functions of Key Long Term Recovery Functions of Local PartnersLocal Partners

Case ManagementCase Management Developing resourcesDeveloping resources

DollarsDollars VolunteersVolunteers

Community Support & RecognitionCommunity Support & Recognition Construction CoordinationConstruction Coordination Volunteer ManagementVolunteer Management Spiritual & Emotional CareSpiritual & Emotional Care


One of the Primary Keys to One of the Primary Keys to Success:Success:

Effective Local Leadership!Effective Local Leadership!


Leadership Leadership CharacteristicsCharacteristics

Passionate and compelling visionPassionate and compelling vision

Can convincingly communicate the visionCan convincingly communicate the vision

Persistently pursues the visionPersistently pursues the vision

Confident, optimistic and self-awareConfident, optimistic and self-aware

TrustworthyTrustworthy

Consensus builderConsensus builder

Able to delegateAble to delegate

EnergeticEnergetic


Key Long Term Recovery Key Long Term Recovery FunctionsFunctions



Models for Long Term Recovery

Unmet Needs CommitteeUnmet Needs Committee No Disaster Related OrganizationNo Disaster Related Organization Agencies communicate what they are doing Agencies communicate what they are doing

Long Term Recovery CommitteeLong Term Recovery Committee Minimum organizationMinimum organization Relies on other agencies to do the workRelies on other agencies to do the work

Long Term Recovery OrganizationLong Term Recovery Organization Handles all of the LTR functionsHandles all of the LTR functions

Community Coalition for RecoveryCommunity Coalition for Recovery Collaborative Effort for LTR Collaborative Effort for LTR

And, everything in between…And, everything in between…


How do you choose your How do you choose your Long Term Recovery Model?Long Term Recovery Model?

Unmet Needs - Special populations – elderly, Unmet Needs - Special populations – elderly, handicapped, single parents, etchandicapped, single parents, etcThe size and scope of the disaster The size and scope of the disaster What type of declaration did the disaster receive? What type of declaration did the disaster receive? Disaster resources are not adequate and additional Disaster resources are not adequate and additional resources are neededresources are neededWhat type of funding is available.What type of funding is available.Which local and national partners are willing to Which local and national partners are willing to participate.participate.Pre-planning defines what the structure of LTR would Pre-planning defines what the structure of LTR would be.be.


How Does an Unmet Needs How Does an Unmet Needs Committee Work?Committee Work?

Faith Groups and secular agencies each Faith Groups and secular agencies each decide what projects each will fund/work on. decide what projects each will fund/work on.

Faith Group and secular agency Faith Group and secular agency Representatives communicate with one Representatives communicate with one another on Case Management, Construction another on Case Management, Construction and Resource Development.and Resource Development.

Faith groups and secular agencies Faith groups and secular agencies coordinate to avoid duplication coordinate to avoid duplication


Does it work?Does it work?Absolutely, but there are issues to keep in mind.Absolutely, but there are issues to keep in mind.

It is difficult to make sure that all unmet needs are It is difficult to make sure that all unmet needs are addressed without a consistent case management addressed without a consistent case management process.process.

Some faith groups and secular agencies may Some faith groups and secular agencies may contribute more to one project than another group or contribute more to one project than another group or agency contributes to another project. agency contributes to another project.

Recovery resources may be contributed on the basis Recovery resources may be contributed on the basis of emotional appeals rather than based on a of emotional appeals rather than based on a consistent, community wide identification of all consistent, community wide identification of all persons’ needs. persons’ needs.

Communication and coordination requires everyone Communication and coordination requires everyone to be talking to everyone else frequently and fully. to be talking to everyone else frequently and fully. Getting together once in a while with some coming Getting together once in a while with some coming and others not will compromise coordination.and others not will compromise coordination.


1. Representatives from local faith groups and secular community agencies and disaster response agencies.

2. Client cases presented at meeting when the case needs are beyond the capability of the particular agency.

3. Shares decision-making authority equally with partner organizations

Long-term Recovery Committee (LTRC)


4. The resources come from member organizations who deliver their services

5. Has no formal 501(c)(3)

6. May or may not have administrative staff

7. To be successful, there still must be local oversight.

Long-term Recovery Committee (LTRC)


How Does a LTRC function?How Does a LTRC function?

Agency/Faith Group representatives with Agency/Faith Group representatives with resources bring those resources to a common resources bring those resources to a common tabletable

All projects are presented by a case manager.All projects are presented by a case manager.

Representatives will obligate their agency to all Representatives will obligate their agency to all or part of the money, material, or muscle that or part of the money, material, or muscle that the project will require.the project will require.

Process continues until the project receives Process continues until the project receives enough resources for completion.enough resources for completion.

One person or agency provides overall One person or agency provides overall oversight and direction oversight and direction

2727

Knox PresbyterianChurch

Temple Beth El”

Wesley United Methodist

Church

St. Pius Catholic Church”

MezquitaMosque

First Mennonite Church

Wind and Fire Ministries

United Way/211

LONG TERM RECOVERY

COMMITTEE (LTRC)

Valley Chapter American Red Cross

City AdministratorHousing and

Urban Development

Bucer Lutheran Church

Community ActionProgram

Area Agency on Aging


Does it work?Does it work?

Absolutely but there are issues to keep in mind.Absolutely but there are issues to keep in mind. Every unmet need comes to the LTRC table.Every unmet need comes to the LTRC table. Some projects may be only partially Some projects may be only partially

resourced due to agency’s limited resources resourced due to agency’s limited resources or restrictions from mandates, policy, or or restrictions from mandates, policy, or guidelines. guidelines.

Projects may have to come back to the table Projects may have to come back to the table multiple times before they can be completed.multiple times before they can be completed.

With multiple entities involved, coordination With multiple entities involved, coordination of a project can be challenging. of a project can be challenging.


Becomes a Formal Organization

Not for profit corporation

Articles of Incorporation and Bylaws

Has its own 501(c)(3) or clearly defined financial policies of its own managed by a fiscal agent

Long-term Recovery Organization (LTRO)


Functions of LTROFunctions of LTROA clearly identified Board represents A clearly identified Board represents the entire community the entire community Works with a clearly defined Works with a clearly defined disaster disaster specificspecific mission statement mission statementDevelops an achievable plan for Develops an achievable plan for recoveryrecoveryDevelops a complete budget with Develops a complete budget with financial reports to community and financial reports to community and the various funding sourcesthe various funding sources


Functions of LTROFunctions of LTRO

Raises money from local and wider Raises money from local and wider sources to support recovery budgetsources to support recovery budgetDirector and all other staff (paid, co-opted, Director and all other staff (paid, co-opted, volunteer) responsible to the LTRO.volunteer) responsible to the LTRO.Manages Community Needs Assessment, Manages Community Needs Assessment, Case Management, Volunteer and Case Management, Volunteer and Construction Processes and staffConstruction Processes and staffManages Publicity and PR campaignManages Publicity and PR campaignProvides Spiritual and Emotional CareProvides Spiritual and Emotional Care


Other GroupsWith resources

Christian ReformedWorld Relief Committee

Needs Assessment

UMCOR, LDS, Catholic Charities or Other Case Management

CWS grant for Administrative CostsOffice supplies, etc.

National Faith Groups for

Home Repairs

Labor Council for construction

oversight

Local Independent Churches

Home Repairs

United Way donates Staff/payroll

resources

LONG TERM RECOVERY

ORGANIZATION (LTRO)

With a 501(C3)

Local Volunteer supportHousing, Food etc.

Church World Service For Training/

follow-up mentoring

AAA/CAP/Funding Repairs

State/county DOTTransports

material donations


Does it work?Does it work?Absolutely but there are issues to keep in mind.Absolutely but there are issues to keep in mind.

Managing the legal and organizational aspects of an Managing the legal and organizational aspects of an LTRO consumes some time and resources.LTRO consumes some time and resources.

Requires a level of trust among faith groups and Requires a level of trust among faith groups and secular agencies that may not be attainable in some secular agencies that may not be attainable in some communities. communities.

Some faith groups and secular agencies cannot Some faith groups and secular agencies cannot contribute to a common organization because of law, contribute to a common organization because of law, policy, or mandates. policy, or mandates.

Implies a long term existence that may not be Implies a long term existence that may not be necessary in some disasters or possible in some necessary in some disasters or possible in some communities.communities.

Responsibilty and liability is concentrated rather Responsibilty and liability is concentrated rather than disbursed to many agencies. than disbursed to many agencies.


Disaster recovery is evolving!Disaster recovery is evolving!

A community agency, such as Emergency A community agency, such as Emergency Management, United Way, University Management, United Way, University Extension, or other agency may convene the Extension, or other agency may convene the initial LTR meeting and assume leadershipinitial LTR meeting and assume leadership

Government and publicly funded agencies Government and publicly funded agencies (EMA, AAA, CAP, Health Dept., USDA, others) (EMA, AAA, CAP, Health Dept., USDA, others)

have disaster recovery resources and have disaster recovery resources and mandatesmandates

These agencies may or may not know that the These agencies may or may not know that the faith community also have disaster faith community also have disaster ministries. ministries.


Faith-based Partners are EssentialFaith-based Partners are Essential

Attract and leverage denominational Attract and leverage denominational money, material, and musclemoney, material, and muscle

Access local, regional, national trained Access local, regional, national trained Volunteer groupsVolunteer groups

Attract local dollarsAttract local dollars

Improve sustainability of effortImprove sustainability of effort

Provide Community RecognitionProvide Community Recognition

Provide long term communicationsProvide long term communications

Accomplishes more for the community!Accomplishes more for the community!


Interfaith Partnering with Secular AgenciesInterfaith Partnering with Secular Agencies

Secular agencies will continue to have Secular agencies will continue to have non-disaster roles and responsibilitiesnon-disaster roles and responsibilities

Faith Groups will also continue their Faith Groups will also continue their individual and unique non-disaster livesindividual and unique non-disaster lives

An existing or newly formed Interfaith An existing or newly formed Interfaith Group may meet to coordinate disaster Group may meet to coordinate disaster recovery rolesrecovery roles



The faith community MUST exercise their The faith community MUST exercise their role and responsibility in the larger role and responsibility in the larger community effort for recoverycommunity effort for recovery

The Interfaith Group needs to have The Interfaith Group needs to have representation on the Executive representation on the Executive Committee with authority to speak for the Committee with authority to speak for the Interfaith group and its membersInterfaith group and its members

Various members of the Interfaith Group Various members of the Interfaith Group may also serve on Sub-committees along may also serve on Sub-committees along with agency representativeswith agency representatives



The faith community will be well received The faith community will be well received when we speak with a consistent and when we speak with a consistent and unified voiceunified voice

When we cooperate and coordinate with When we cooperate and coordinate with the larger community effort, the larger community effort, the community will benefit mostthe community will benefit most the faith community will be seen as caring the faith community will be seen as caring

about the most critical needs of the about the most critical needs of the communitycommunity

the faith community will be faithful to the call the faith community will be faithful to the call to be the “caring arms of God.”to be the “caring arms of God.”


Interfaith Gathering

Executive Committee

Long Term RecoveryDirector

Case ManagerSupervisor

Construction ManagerSupervisor

Resource DevelopmentSupervisor

Case Manager Construction ManagerVolunteer CoordinatorWarehouse ManagerAssessor/EstimatorOn-site Supervisor

Fund Raising/Grant writerFinancial Accountant

Public RelationsFacility & Paid StaffCase Workers

Emotional &Spiritual Care

Supervisor

Care for thecaregiver.Retreats

Unmet Needs Committee

Community Coalition for Recovery

Human Service Agencies



Absolutely but there are issues to keep in mind.Absolutely but there are issues to keep in mind. The very size and complexity of a Coalition makes The very size and complexity of a Coalition makes

communication and coordination more difficult. communication and coordination more difficult. Faith Groups and secular agencies must increase Faith Groups and secular agencies must increase

their capacities to continue their regular operations their capacities to continue their regular operations and participate in the Recovery Coalition. and participate in the Recovery Coalition.

The number of meetings for the Interfaith Group and The number of meetings for the Interfaith Group and the many subcommittees can be daunting. the many subcommittees can be daunting.

Therefore, the total number of people needed is Therefore, the total number of people needed is increased and may not be available in some increased and may not be available in some communities. communities.

. .



Absolutely but there are issues to keep in mind.Absolutely but there are issues to keep in mind. Clearly identified roles and tasks for each Clearly identified roles and tasks for each

group and subcommittee are necessary to group and subcommittee are necessary to avoid duplication of efforts and turf issues. avoid duplication of efforts and turf issues.

Identifying the right persons to serve in the Identifying the right persons to serve in the right places and getting those people in place right places and getting those people in place requires significant attention to identifying requires significant attention to identifying individuals’ skills and weaknesses.individuals’ skills and weaknesses.


CREDITSCREDITSThis presentation makes use of material developed and This presentation makes use of material developed and

funded by Church World Service and its affiliated funded by Church World Service and its affiliated denominations.denominations.

Other materials used include NVOAD Recovery Manual Other materials used include NVOAD Recovery Manual and best practices of the presenter.and best practices of the presenter.


Denominations Affiliated with Denominations Affiliated with Church World ServiceChurch World Service

Catholic Charities USACatholic Charities USAChristian Reformed World Relief CommitteeChristian Reformed World Relief CommitteeBrethren Disaster MinistriesBrethren Disaster MinistriesEvangelical Lutheran Church in America – Evangelical Lutheran Church in America – Domestic Disaster ResponseDomestic Disaster ResponseMennonite Disaster ServicesMennonite Disaster ServicesPresbyterian Disaster AssistancePresbyterian Disaster AssistanceUnited Church of ChristUnited Church of ChristUnited Methodist Committee on ReliefUnited Methodist Committee on ReliefEpiscopal Relief and DevelopmentEpiscopal Relief and Development


Community AriseCommunity Arise

web site.web site.

http://www.communityarise.comhttp://www.communityarise.com


www.communityarise.orgwww.communityarise.orgClassroom MaterialsClassroom MaterialsCommunity Arise includes the modules listed below. Click on the link for a more detailed description and access Community Arise includes the modules listed below. Click on the link for a more detailed description and access to the downloadable training materials. Each module has an Administrator's Guide, a must -read to understand to the downloadable training materials. Each module has an Administrator's Guide, a must -read to understand the module and how to teach it.the module and how to teach it.Basic Disaster MinistryBasic Disaster MinistryThis introductory module provides basic information about disasters and the system that exists for responding to This introductory module provides basic information about disasters and the system that exists for responding to disaster, in particular the faith-based response to disasters. This module should be considered to be a disaster, in particular the faith-based response to disasters. This module should be considered to be a prerequisite for the other modules. Most of the information is not repeated in the other modules. prerequisite for the other modules. Most of the information is not repeated in the other modules. Long-Term RecoveryLong-Term RecoveryThis module is designed to be used at a disaster site to assist participants in establishing a long-term recovery This module is designed to be used at a disaster site to assist participants in establishing a long-term recovery organization.organization.Managing Volunteers in DisasterManaging Volunteers in DisasterThis module introduces the concepts and procedures for managing volunteers in a disaster. This module introduces the concepts and procedures for managing volunteers in a disaster. Disaster Case ManagementDisaster Case ManagementThis module provides an overview of the case management process in the context of disasters.This module provides an overview of the case management process in the context of disasters.Technology-Caused DisastersTechnology-Caused DisastersThis module provides an overview of technology-caused disasters, explores how they are different from natural This module provides an overview of technology-caused disasters, explores how they are different from natural disasters, and outlines appropriate response strategies.disasters, and outlines appropriate response strategies.Emotional and Spiritual Care in DisastersEmotional and Spiritual Care in DisastersThis module provides an overview of the unique and important role the faith community plays in providing This module provides an overview of the unique and important role the faith community plays in providing emotional and spiritual care during times of disaster in the United States.emotional and spiritual care during times of disaster in the United States.Children, Youth, and DisasterChildren, Youth, and DisasterThis module presents the unique needs of children and youth following a disaster and how to provide them This module presents the unique needs of children and youth following a disaster and how to provide them support and care.support and care.Vulnerability to DisasterVulnerability to Disaster (Coming Soon) (Coming Soon)Helping those most in need is at the heart of the faith-based disaster response. This brief module explores what Helping those most in need is at the heart of the faith-based disaster response. This brief module explores what vulnerability is and how to best help those with unmet needs.vulnerability is and how to best help those with unmet needs.


National VOAD Website:National VOAD Website:

www.nvoad.orgwww.nvoad.org


Q & AQ & A



Introduction To Organizing And Effective Long Term Recovery Process In Disaster Affected Communities

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