8/8/2019 Introduction to HRM,Strategy and Role
1/47
PROF. ABHISHEK ANAND,VIVEKANANDA EDUCATION SOCIETYSMANAGEMENT INSTITUTE AND RESEARCH,CHEMBUR
8/8/2019 Introduction to HRM,Strategy and Role
2/47
The process of managing human talent toachieve an organization's objectives.
8/8/2019 Introduction to HRM,Strategy and Role
3/47
Competitive Challenges : Globalization,Technology, Managing change, Human Capital,Responsiveness and Cost containment.
Hu man Reso urc es: Planning, Recruiting, Staffing Job Design, Training and Development, Appraisal Communication , Compensation andLabor Relations.
E mployee Con c e r ns: Background diversity, AgeDistribution, Gender Issues, Job Security, Work
Attitudes, Family Concerns.
8/8/2019 Introduction to HRM,Strategy and Role
4/47
G lobalization : The trend towards opening upforeign markets to international trade andinvestment.
Co r po r ate So c ial Responsibility (CSR) : Theresponsibility of the firm to act in the bestinterests of the people and communitiesaffected by its activities.
8/8/2019 Introduction to HRM,Strategy and Role
5/47
K nowledge Wo rk e r s: Workers whoseresponsibilities extend beyond the physicalexecution of work to include planning, decision
making and problem solving. Hu man Reso urc e Info r mation Systems ( H RIS): A computerized system that provides current andaccurate data for purposes of control and
decision making.
8/8/2019 Introduction to HRM,Strategy and Role
6/47
Payroll76.7%Benefits Administration- 57.1%Recruiting-Applicant tracking- 39.1%
8/8/2019 Introduction to HRM,Strategy and Role
7/47
Rea c tive Change: Change that occurs afterexternal forces have already affectedperformance. P r oa c tive Change: Change initiated to takeadvantage of targeted opportunities.
8/8/2019 Introduction to HRM,Strategy and Role
8/47
Hu man Capital : The knowledge, Skills,and capabilities of individuals that have
economic value to an organization. Although the value of these assets maynot show up directly on a companysbalance sheet, it nevertheless hastremendous impact on an organizationsperformance.
8/8/2019 Introduction to HRM,Strategy and Role
9/47
T otal Q u ality Management: A set of principles and practices whose core
ideas include understanding customerneeds, doing things right the first time,and striving for continuous improvement.Six Sigma: A process used to translatecustomer needs into a set of optimaltasks that are performed in concert withone another.
8/8/2019 Introduction to HRM,Strategy and Role
10/47
Reenginee r ing : Fundamental rethinkingand radical redesign of business
processes to achieve dramaticimprovement in costs, quality , serviceand speed.
8/8/2019 Introduction to HRM,Strategy and Role
11/47
Downsizing: Planned elimination of Jobs
8/8/2019 Introduction to HRM,Strategy and Role
12/47
O u tso urc ing : Contracting outside theorganization to have work done that
formerly was done by internalemployees. E xample: Dell Computers has thousand of
employees located at call centers in Indiaand elsewhere around the world. T he
Au stin T exas c omp u te r ma k e r has mo r eemployees wo rk ing o u tside the US than
within it.
8/8/2019 Introduction to HRM,Strategy and Role
13/47
O ff sho r ing: The business practice of sending jobs to other countries.
E mployee Leasing: The process of dismissing employees who are then hiredby a leasing company (which handles allHR related activities) and contracting
with that company to lease back theemployees.
8/8/2019 Introduction to HRM,Strategy and Role
14/47
Changing Demog r aphi c s: Issues in thisarea are :
-- Sh r in k ing pool of s k illed ent r y level
wo rk e r s.--D ive r sity St r ategies -- Contin u al S k ill Development.--G lobalization, so c ial se cur ity and
r eti r ement iss u es --O u tso urc ing and the u se of tempo r a r y and
pa r t time employees.
8/8/2019 Introduction to HRM,Strategy and Role
15/47
E mploye r/ E mployee Rights: Issues in thisarea are :
-- Relationship E mployment ve r s u s T r ansa c tional based employment.
--E thi c s -- Whistle - blowing
-- c on c e r n fo r p r iva c y -- Legal Complian c e-- Mandated Benefits
8/8/2019 Introduction to HRM,Strategy and Role
16/47
Attit u de towa r ds Wo rk and Family: Iss u es involved a r e:
--D ay c
a r
e and E lde r
c
a r
e--J ob Sha r ing, J ob Rotation, P a r ental leave, Flextime, Alte r native Wo rk s c hed u le
--T ele c omm u ting
8/8/2019 Introduction to HRM,Strategy and Role
17/47
Diversity ChallengeLabor force and workforce participation
rate.Employment in Organized Sector Age wise distribution of job seekersMinority Community Job Seekers
8/8/2019 Introduction to HRM,Strategy and Role
18/47
Managing D ive r sity : Being aware of characteristics common to employees
while also managing employees asindividuals.It means not just tolerating oraccommodating all sorts of differencesbut supporting, nurturing, and utilizingthese differences to the organizationsadvantage.
8/8/2019 Introduction to HRM,Strategy and Role
19/47
O r ganization wide Image:1. O r ganization foste r s m u t u al r espe c t.2.
O r ganization fo
rc es sense of belonging 3. D iffe r en c es a r e a cc epted.
4. Co r po r ate -wide dive r sity t r aining p r og r am
8/8/2019 Introduction to HRM,Strategy and Role
20/47
Concern for Equality:
1. Equal respect for minority and majoritygroup.
2. Equal performance expectation for minority
and majority group.3. Equal rewards for minority and majority
group.4. Equal pay and income
5. Valuing diversity.
8/8/2019 Introduction to HRM,Strategy and Role
21/47
Opportunity :Promotion of multicultural employees.Opportunity for development of new skills.
Access to top management positions.Hiring practices :
Active recruitment and hiring of multiculturalemployees.
Affirmative action program.
8/8/2019 Introduction to HRM,Strategy and Role
22/47
Leade r ship: I. T a k e all employees se r io u sly. II. Re c ognize the c apabilities of all employees. III. S u ppo r t all employees IV. Comm u ni c ate effe c tively with all the
employees V. Val u e a dive r se wo rk g r ou p.VI. Respe c t cu lt ur al beliefs and needs of
employees.VII. Acc ept non -english spea k ing employees.
8/8/2019 Introduction to HRM,Strategy and Role
23/47
Advice and CounselService
Policy formulation and implementation.Employee advocacy.
8/8/2019 Introduction to HRM,Strategy and Role
24/47
Business Mastery : Business acumen,Customer orientation, external relationsetc.HR professionals need to know thebusiness of their organizationsthoroughly. This requires understandingof financial capability. Also requires that
HR professionals develop skills atexternal relations focused on theircustomers.
8/8/2019 Introduction to HRM,Strategy and Role
25/47
HR Mastery : HR professionals are theorganizations behavioral science
experts. In areas such as staffing,development, appraisal, rewards , teambuilding and communication , HRprofessionals should developcompetencies that keep them abreast of changes.
8/8/2019 Introduction to HRM,Strategy and Role
26/47
Change Mastery : HR professionals haveto be able to manage change process so
that HR activities are effectively merged with the business needs of theorganization. This involves interpersonaland problem-solving skills, as well asinnovativeness and creativity.
8/8/2019 Introduction to HRM,Strategy and Role
27/47
Personal Credibility : Credibility and trustare earned by developing personal
relationships with customers, bydemonstrating value of the firm, bystanding up for ones own belief, and bybeing fair minded in dealing with others.
8/8/2019 Introduction to HRM,Strategy and Role
28/47
8/8/2019 Introduction to HRM,Strategy and Role
29/47
8/8/2019 Introduction to HRM,Strategy and Role
30/47
8/8/2019 Introduction to HRM,Strategy and Role
31/47
8/8/2019 Introduction to HRM,Strategy and Role
32/47
8/8/2019 Introduction to HRM,Strategy and Role
33/47
8/8/2019 Introduction to HRM,Strategy and Role
34/47
8/8/2019 Introduction to HRM,Strategy and Role
35/47
8/8/2019 Introduction to HRM,Strategy and Role
36/47
8/8/2019 Introduction to HRM,Strategy and Role
37/47
8/8/2019 Introduction to HRM,Strategy and Role
38/47
8/8/2019 Introduction to HRM,Strategy and Role
39/47
8/8/2019 Introduction to HRM,Strategy and Role
40/47
8/8/2019 Introduction to HRM,Strategy and Role
41/47
8/8/2019 Introduction to HRM,Strategy and Role
42/47
8/8/2019 Introduction to HRM,Strategy and Role
43/47
8/8/2019 Introduction to HRM,Strategy and Role
44/47
8/8/2019 Introduction to HRM,Strategy and Role
45/47
8/8/2019 Introduction to HRM,Strategy and Role
46/47
8/8/2019 Introduction to HRM,Strategy and Role
47/47