Friday, December 24, 2021 1 Enterprise Architecture Enterprise Architecture Definition, Applications, Technology Leo Shuster Director, IT Architecture Nationwide Insurance
Jan 27, 2015
April 10, 2023 1 Enterprise Architecture
Enterprise ArchitectureDefinition, Applications, Technology
Leo ShusterDirector, IT ArchitectureNationwide Insurance
April 10, 2023 2 Enterprise Architecture
Disclaimers
Many competing perspectives on Enterprise Architecture exist – this just one of them
There is no single, agreed upon Enterprise Architecture standard
Information presented here will not make you an instant Enterprise Architecture expert
This presenter should not be held liable for any misconceptions, misrepresentations, or mistakes you make outside of class based on the information presented here
April 10, 2023 3 Enterprise Architecture
The Architecture Continuum
Enterprise Architecture
(City)
Portfolio Architecture
(Street)
System Architecture
(Building)
If enterprises were cities…
Architecture Continuum
April 10, 2023 4 Enterprise Architecture
Enterprise Architecture & the Enterprise
Enterprise Strategy
Fire and hope!
Enterprise Architecture
Business Operating Environmentand IT Infrastructure
TransitionPlanning
Group IT Architecture Definition
Infrastructure Design & Planning
Establish IT Competency Centre
End User Infrastructure Upgrade
Inter-company WAN (imple.)
Outsource New Core systems
Outsource Helpdesk and Desktop
Outsource network
Outsourcing Initiatives
Competency Centre Initiatives
Electronic Service Delivery
Data Warehouse
Customer Service Centre
Recognise and report problem
Diagnose problem
Escalate problem
Analyse problem
Log Problem
Close problem
Update customer
Resolve problem
Bypass and/or fix
Config. Management
Operations Management
Change Management
Call management
Operations management
Update customer
Perf and Capacity management
WAN infrastructureIntranet/Mail infrastructure
Customer ServiceData Warehouse
Graphical IS
B.U.B.U.
Document Management
Systems Management
Middleware
NETWORK
Planning/Design Initiatives
Infrastructure Initiatives
OtherBusiness Unit SystemsKiosksTelemetry systemsetc
Initiatives focused on migrating to the new delivery environment
Planning/DesignInfrastructureOutsourcing
Initiatives focused on implementing the vision
Planning/designIT Competency centre
Key Group Decision Points
ArchitectureGovernance
Bus Architecture IT Architecture
AEICorporate
YankeeGroup
SaturnGroup
YarnDivision
KnitsDivision
SenecaPlant
RaleighPlant
CashManagement
Shipping
Accounting
ComponentDesign
Yarn Buying
Order Entry
ComponentScheduling
YarnDyeing
Inventory
AssortmentPlanning
ComponentKnitting
Tagging & Packing
Business Structure
Business Locations
Classically, EA is the “planning” function between strategy formulation and delivery…
Pro
gra
m
focu
sE
nte
rpri
se w
ide
focu
s
Strategy
Planning
Designand
Delivery
Change Programs
Soln Outline Macro Design Micro Design Devt, etc.
Program ArchitectureGroup IT Architecture Definition
Infrastructure Design & Planning
Establish IT Competency Centre
End User Infrastructure Upgrade
Inter-company WAN (imple.)
Outsource New Core systems
Outsource Helpdesk and Desktop
Outsource network
Outsourcing Initiatives
Competency Centre Initiatives
Electronic Service Delivery
Data Warehouse
Customer Service Centre
Recognise and report problem
Diagnose problemEscalate problemAnalyse problemLog Problem
Close problemUpdate customer Resolve problem
Bypass and/or fixConfig. Management
Operations ManagementChange Management
Call managementOperations management
Update customer
Perf and Capacity management
WAN infrastructureIntranet/Mail infrastructureCustomer ServiceData Warehouse
Graphical IS
B.U. B.U. Document Management
Systems ManagementMiddleware
N E T W O R K
Planning/Design Initiatives
Infrastructure Initiatives
OtherB u sin ess U n it
S ys tem s
K io sks
Te lem etry sys tem s
etc
Initiatives focused on migrating to the new delivery environment
P lann ing /D es ign
In fras truc tu re
O u tsou rc ing
Initiatives focused on implementing the vision
P lann ing /des ign
IT C om pe tency cen tre
Key Group Decision Points
Soln Outline Macro Design Micro Design Devt, etc.
Program ArchitectureGroup IT Architecture Definition
Infrastructure Design & Planning
Establish IT Competency Centre
End User Infrastructure Upgrade
Inter-company WAN (imple.)
Outsource New Core systems
Outsource Helpdesk and Desktop
Outsource network
Outsourcing Initiatives
Competency Centre Initiatives
Electronic Service Delivery
Data Warehouse
Customer Service Centre
Recognise and report problem
Diagnose problemEscalate problemAnalyse problemLog Problem
Close problemUpdate customer Resolve problem
Bypass and/or fixConfig. Management
Operations ManagementChange Management
Call managementOperations management
Update customer
Perf and Capacity management
WAN infrastructureIntranet/Mail infrastructureCustomer ServiceData Warehouse
Graphical IS
B.U. B.U. Document Management
Systems ManagementMiddleware
N E T W O R K
Planning/Design Initiatives
Infrastructure Initiatives
OtherB u sin ess U n it
S ys tem s
K io sks
Te lem etry sys tem s
etc
Initiatives focused on migrating to the new delivery environment
P lann ing /D es ign
In fras truc tu re
O u tsou rc ing
Initiatives focused on implementing the vision
P lann ing /des ign
IT C om pe tency cen tre
Key Group Decision Points
Enterprise Architecture = “the city plan”
System Design= “the buildings”
Strategy = “the city’s purpose & goals”Technology
AvailabilityBusiness
OpportunityBus Strategy IT Strategy
“Do the Right Things”
“Do the Right Things Right”
April 10, 2023 5 Enterprise Architecture
What is Enterprise Architecture?MIT Center for Information Systems Research (2007)
• Enterprise architecture is the organizing logic for business processes and IT infrastructure reflecting the integration and standardization requirements of the company's operating model
Enterprise Architecture Research Forum • Continuous practice of describing the essential elements of a socio-technical organization, their relationships to each other
and to the environment, in order to understand complexity and manage change
Gartner (2013)• Discipline for proactively and holistically leading enterprise responses to disruptive forces by identifying and analyzing the
execution of change toward desired business vision and outcomes. EA delivers value by presenting business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant business disruptions.
• EA is used to steer decision making toward the evolution of the future state architecture.
The Open Group• Enterprise architecture (EA) is the definition and representation of a high-level view of an enterprise‘s business processes
and IT systems, their interrelationships, and the extent to which these processes and systems are shared by different parts of the enterprise
US Federal Enterprise Architecture Framework (FEAF)• Enterprise architecture is a management practice to maximize the contribution of an agency’s resources, IT investments, and
system development activities to achieve its performance goals. • Architecture describes clear relationships from strategic goals and objectives through investments to measurable
performance improvements for the entire enterprise or a portion (or segment) of the enterprise.
April 10, 2023 6 Enterprise Architecture
What is Enterprise Architecture?
Simple definition:Enterprise Architecture is a strategy to minimize IT and business mistakes
April 10, 2023 7 Enterprise Architecture
What is NOT Enterprise Architecture?
System Architecture and Design
Coding Standards and Practices
Database Design
IT Governance
Enterprise Architecture is a discipline that spans the entire enterprise but does not dive into the minutia of project delivery
April 10, 2023 8 Enterprise Architecture
Enterprise Architecture Objectives
Align business and IT strategies
Increase business and IT agility
Establish and refine future architecture vision
Govern technology decisions and direction
The primary goal of EA is to make the organization as efficient and effective as possible!
April 10, 2023 9 Enterprise Architecture
Enterprise Architecture Benefits
Business
• Better business and IT alignment
• Increased business agility
• Business process efficiency
• Reduced time to market
IT
• Increased standardization and technology alignment
• Platform consolidation
• Technology and application portfolio simplification
Financial
• Better return on existing investment and reduced risk for future investment
• Cost savings• Predictable
investment model
April 10, 2023 10 Enterprise Architecture
Objectives and Benefits of EA - Survey
April 10, 2023 11 Enterprise Architecture
Enterprise Architecture Program
Cost focus Value focus
EA is a journey, often non-linear Tactical, opportunistic Strategic, systematic
Cost Reduction What do we have? Need all of it? Consolidate to
reduce costs? Desire for impact
analysis
Standardization Develop standards
and recommended best practices (e.g. technology stacks, server platforms)
Seeking repeatability Encourage IT
evolution Focusing on IT scope
only
Broaden Scope Meet business needs
by linking IT to business
Managing architectures outside IT
Increasing focus on business architecture and business processes
Realizing Strategy Develop business
strategy Value propositions,
capabilities, resources?
Refine into to-be Compare to as-is Create transition plan Execute
Enterprise Architecture has to be treated as an ongoing program that continues to evolve together with the organization
April 10, 2023 12 Enterprise Architecture
Enterprise Architecture Frameworks• Many Enterprise Architecture
frameworks have been created– Zachman Enterprise Framework– The Open Group Architecture
Framework (TOGAF)– OMB Federal Enterprise Architecture
(FEA)– The Gartner Methodology (formerly the
Meta Framework)– Many others
• Each framework possesses different strengths and weaknesses– No ideal framework for all situations– Each framework has to be customized to
fit the organization
EA Frameworks typically include:• Common vocabulary,
models, and taxonomy• Processes, principles,
strategies and tools• Reference architectures
and models• Prescriptive guidance (EA
processes, architecture content, implementation roadmap, governance)
• Catalog of architecture deliverables and artifacts
• Enterprise Architecture Content Metamodel
April 10, 2023 13 Enterprise Architecture
EA Frameworks - Zachman
April 10, 2023 14 Enterprise Architecture
EA Frameworks - TOGAF
April 10, 2023 15 Enterprise Architecture
Enterprise Architecture Components• Enterprise
Architecture consists of several logical components– Each component must
identify its own strategies, reference models, and directions
• EA serves as a governance function– Architecture Review
Board– Processes and policies– Technology– Funding
• EA Repository– Central repository for
all EA artifacts
* Based on Oracle Enterprise Architecture Framework
April 10, 2023 16 Enterprise Architecture
Enterprise Architecture LifecycleCreate the Enterprise Architecture vision and program structure
Document current state architecture
Develop future state architecture
Create a roadmap of transitioning from current state to future state
Establish and execute governance processes
Develop business case(s) for the initiative(s) identified on the roadmap
EA lifecycle is a series of continuous iterations
over these phases* Based on Oracle Enterprise Architecture Framework
April 10, 2023 17 Enterprise Architecture
EA and IT Governance• IT governance is a set
of processes and policies that dictate how IT work should be performed
• EA governance is a set of processes and policies that dictate how technology decisions are made
• IT and EA governance domains intersect in the project delivery space
* Courtesy of ebizQ
April 10, 2023 18 Enterprise Architecture
EA Governance
* Based on TOGAF
Alignment
• Enterprise Architecture establishes a number of governance mechanisms– Architecture Board serves
as a governance body ensuring IT initiatives align with EA
– CTO and/or Chief Architect provide stewardship and guidance
– Enterprise Architects develop policies, practices, and processes that the Architecture Board supports
• Enterprise Architecture and IT leadership ensures alignment with business goals, strategies, and objectives
April 10, 2023 19 Enterprise Architecture
EA Governance - Technology
Enterprise Architecture
Opportunity Identification
Opportunity Validation
Technology Guidance
Design Review
Identify opportunities to leverage enterprise platforms
Validate platform usage opportunities
Validate solution design to ensure appropriate use of technology
Guide efforts towards the most appropriate technology platform
April 10, 2023 20 Enterprise Architecture
Measuring Enterprise Architecture Value
No single, comprehensive set of Enterprise Architecture metrics exist. Each organization has to develop metrics most relevant to its EA objectives.
April 10, 2023 21 Enterprise Architecture
Q & A
April 10, 2023 22 Enterprise Architecture
About the Author
About
•Leo Shuster directed Enterprise Architecture and SOA for a number of organizations including Nationwide Insurance, National City Corporation, and Ohio Savings Bank
•Presented on Enterprise Architecture, SOA, BPM, and related topics at a number of conferences
•MS in Computer Science and Engineering from CWRU and MBA from Cleveland State
Publicatio
ns
•Blog: http://leoshuster.blogspot.com
•SOA Governance Book with Thomas Erl: http://www.amazon.com/SOA-Governance-Governing-Premise-Service-Oriented/dp/0138156751
•Service-Driven Approaches to Architecture and Enterprise Integration Book: http://www.igi-global.com/book/service-driven-approaches-architecture-enterprise/74192
Contact Info
•E-mail: [email protected]
•LinkedIn: http://www.linkedin.com/in/leoshuster