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INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Apr 30, 2020

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Page 1: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System
Page 2: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

INTRODUCTION

There are three main sections:1. RESULTS – Highlights anticipated impact from Community

Engagement initiatives and investments, including strategies and anticipated outcomes for each focus area

2. REVENUE – fundraising goals for the year and an overview of the strategies and key campaigns

3. REPUTATION – an overview of marketing, communications and volunteer engagement activities that will reinforce our reputation and increase understanding of our local impact

Thank you for taking the time to review this plan and use it as a primer for discussions and planning. If you have thoughts or feedback, please let us know.

United Way of Greater Atlanta works to engage all segments of our community to drive sustainable change in education, income, health and homelessness, while continuing to address urgent and basic human care.

The County Plan is one way that United Way communicates with stakeholders about our goals for the year and the specific strategies we are undertaking to reach those goals. The County Plan provides county specific information, data and maps that is aligned with United Way’s organizational priorities.

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Page 3: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

COUNTY VOLUNTEER AND STAFF LEADERSHIP

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The leadership roles of our County Advisory Boards include visioning, county priority setting and ensuring organizational results

2014-2015 DeKalb County Advisory BoardMr. Bob Ackermann (Chair)Retired--Macy’s Technologies

Mr. Anthony AcostaAcosta Technologies

Mr. Ron AlstonSun Trust Bank

Judge Berryl AndersonDeKalb County Government

Ms. Brenda CibulasDeKalb Community Service Board

Ms. Stacey Chavis

Ms. Sheryl ChapmanDeKalb Workforce

Ms. Carol CrumbyRetired – Non Profit

Mr. Patrick DesamoursEdward Jones

Dr. Sandra FordDeKalb County Board of Health

Ms. Kendra Hatcher KingRazorfish

Ms. Elayne HunterDeKalb County Government

Ms. Katherine HilliardMacy’s Logistics & Operations

Ms. Marilyn NueAtlanta-Fulton Public Library System

Ms. Belinda PedrosoAscension Financial, Inc.

Mr. Paul A. PierceGeorgia Housing Authorities

Mr. Joseph SandersUPS

Dr. John ScottRetired--Emory University

Dr. Vasanne S. TinsleyDeKalb County School District

Ms. Lyn TurknettTurknett Leadership Group

Ms. Em WilliamsCounty Rep.—At-Large Board MemberGeorgia Power

StaffMr. DePriest WaddyRegional Director

Ms. Tracy ChristianRegional Coordinator

Ms. Sakinah Harrison (Co-Lead)Sr. Director, Community Engagement−Education

Mr. Kevin EcclesDirector, Community Engagement−Opportunity Zones

MAIN OFFICE:6500 Sugarloaf ParkwaySuite 220Duluth, GA 30097

Phone Number:678.417.6434

Email:[email protected]

Contact

Page 4: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Children enter school ready to learn and

graduate prepared for careers

Young people avoid risky behavior

Families are self sufficient

Babies are born healthy

People have access to primary

health care

Homeless people are housed within

one year

2009-2014 STRATEGIC FRAMEWORK

Engage all segments of our community to drive sustainable change in income, education, health and homelessness while continuing to address urgent and basic human care. OUR MISSION

Authentic- responsive, inclusive,

transparent, externally- focused collaborative partner that operates with integrity and accountability

Catalyst– convener and

mobilizer that leverages the community’s expertise, assets, empathy and access to power

OUR COMMUNITY ENGAGEMENT WORK

OUR COMMUNITY GOALS

Greater Atlanta is a place where all individuals and families thrive.

OUR FOCUS AREAS

Opportunity ZonesA geographic area in which human care

services are co-located to form a holistic and seamless continuum across education,

income, health and homelessness.

Collaborative NetworksA group of service providers, businesses,

government agencies, and faith institutions that is focused on a content area/shared

community goal.

OUR VISION

Relevant– strategic, solutions

driven, cost-effective organization that is diverse, nimble and empowering

OUR VALUES

Focused Community Engagement Delivery

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Page 5: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

TRANSITION YEAR

The information in this plan covers fiscal year 2014–15. FY2014-15 is a transition year for the organization as we end one strategic plan and prepare to launch the next one.

Because this is a transition year, the plan continues to be aligned with the strategies and targets from 2009-14 strategic plan. process because the county priorities were identified several years ago, the focus of this plan is on monitoring existing initiatives and preparing for the next strategic plan. As new information is identified, the plan and timelines may be updated.

Overall, this County Plan is very similar to last year with a few additions. The County Plan now includes information on the Revenue (fundraising) and Reputation (marketing) strategies.

As we lift up what works in each of our local communities, we invite you to consider where we can enhance our current plans, how we can better connect with other leaders and other ways we can prepare for the next five years.

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Page 6: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

COUNTY CHARACTERISTICS

Self-Sufficiency Standard = $39,007 for family of three in DeKalb County. This is the amount needed for a family to cover their basic needs without support. The standard takes into consideration the cost of living in a specific community and the varying needs of families as children age (i.e. child care costs, transportation, etc.)

Low-Income = $28,500 a year (or lower) for family of three. This threshold is typically used for families to qualify for government programs (i.e. food stamps, Medicaid, etc.)

Poverty Level = $19,000 a year (or lower) for family of three. Calculated by the federal government and is the same across the country. Food and housing costs are the primary household expenses considered.

POPULATION 2013

DeKalb Greater Atlanta

Total population 713,340 4,609,735

Population change since 2000 7% 27%

RACE – ETHNICITY Afr. Amer./Black 54.2% 33.30%Asian 5.2% 3.80%Hispanic 9.7% 9.20%White 34.9% 57.40%

FAMILY STRUCTURE AND POVERTY

Total families 154,969 1,080,267

Families with children 82,075 577,718

Families with children, who are living in poverty 18,877 104,990

Percentage of families with children living in poverty 23% 19%

Total children 186,962 1,308,742

Children living in poverty 50,066 268,326

Young Children (under age 5) living in poverty 17,405 82,312

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Source: U.S. Census 2013 American Community Survey

Page 7: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

The Board of Directors of United Way of Greater Atlanta, informed by volunteers from various committees, approved the strategies and targets provided in this document. The numbers on the county dashboard provide a county specific view of the overall organizational goals.

2014-2015 DEKALB COUNTY DASHBOARD

RESULTS

Help 33,800 individuals from DeKalb County improve their lives

REVENUE

Raise $2,372,400 from DeKalb County companies and residents

REPUTATION

Increase engagement opportunities by 10%

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Page 8: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

2014-2015 DEKALB COUNTY DASHBOARD

RESULTS

Our goal for 2014-15 is to help 33,800 individuals from DeKalb County improve their lives

TARGETS BY FOCUS AREA

Each focus area has a set of measurable indicators that programs are accountable for reporting on. These indicators are specific to the type of service being provided and demonstrate that people being helped by United Way programs are reaching important milestones that lead to long term success.

Throughout this document, the term Targets refers to the anticipated number of individuals who will reach one or more of these milestones.

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Focus Area Targets

Education 11,671

Income 2,383

Health 7,646

Homelessness 9,938

Basic Needs 2,162

Page 9: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

EDUCATION

Page 10: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

On Time High School Graduation, 2012

DeKalb - 58.9%Georgia – 71.5%U.S. – 80%

EDUCATION OVERVIEW

36%

65%

34%

50%

60%

33%

47%

60%

42%50% 48%

63%

38%

0%

10%

20%

30%

40%

50%

60%

70%

Children from low income families NOT enrolled in preschool

SOURCE: U.S. Department of Education

GA

USA

Research has found a disheartening connection between childhood poverty and later success as an adult.

• Children who experience multiple years of poverty suffer the worst outcomes in relation to academic achievement and careers.

• Children who experience poverty during their preschool and early elementary years have lower rates of school completion than children who don’t.

• The number of years a child lives in poverty at a young age greatly decreases their chances of graduating from high school and later being a productive adult.

DeKalb County children living in poverty

under age 5 17,405 35%

age 5-14 27,194 54%

age 15-17 5,467 11%TOTAL 50,066

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Page 11: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Children enter school ready to learn, avoid risky behavior and graduate

prepared for careers.UNITED WAY’S STRATEGY

School Readiness

Early Grade

Literacy

High School

Graduation

Middle School

Transition

College & Advanced Training

AVOID RISKY BEHAVIORS

Education is such a broad area, but research has identified two critical issues that determine a child’s success later in life. These two issues frame our work:

• the quality of early experiences are key to later school success.

• children and youth spend the majority of their time outside of school

United Way of Greater Atlanta has chosen to strategically focus its investments on supporting an Education Insulated Pipeline of programs and services where children and their development from birth into adulthood is at the center and the community supports them all along the way.

EDUCATION

EDUCATION STRATEGIES• Child Care Subsidies

• Family/Parent Engagement

• Training & Technical Assistance

• Out of School Time

• Transition Academies

• Mentoring

• Leadership and Service Learning

• Risky Behavior Prevention

• Post-Secondary Supports11

Page 12: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

STRATEGY EXAMPLE

There are many programs and initiatives funded under Education that are active in DeKalb County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Parent and Family Engagement

PACE Initiative – Parent/Family Leadership • Vision and Voice is designed to train and support emerging parent leaders. The

goal of the institute is to build the skills and capacity of parents to be leaders and advocates for themselves, their children, and their community.

• The Vision and Voice Family Leadership Institute (FLI) was conducted in partnership with the Clarkston Development Fund in FY 13-14. FLI Reunion scheduled for FY 14-15.

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EDUCATION – WORKING IN DEKALB COUNTY

Page 13: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

•Low graduation rates across the county. In some neighborhoods it’s as low as 46%.

•Early learning programs are not connected to schools

•Increasing number of families living in poverty or struggling to make ends meet.

Need

•Existing partnership with Clarkston High School

•Opportunity Zone activities and local leadership

•Many active nonprofits and services that focus on needs of children

Asset•New leadership within the DeKalb County schools that is focused on making changes and connecting with community partners

Local Will

Education

Increase opportunities for children to

improve grades and high school graduation

Low graduation rates, increased poverty rates and strained county leadership have created a need for deeper deliberate engagement to improve academic performance and school experiences for students, parents and administrators alike.

New leadership at the school board level and a new superintendent has help create conditions for the DeKalb Advisory Board to get more involved in programs and initiatives that advance educational opportunities. The Advisory Board is putting a special emphasis on the following strategies: Family/ Parent Engagement and Out Of School Time.

EDUCATION: DEKALB COUNTY PRIORITY

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Page 14: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

2014-15 DeKalb County invested $66,839 of the $296,422 available towards Education as one of the county priorities.

Through the County Pool Fund in 2013-2014 United Way partnered with Usher’s New Look Foundation with a grant for Powered by Service, New Look Leadership Academy and Moguls in Training which supports youth to transition successfully from middle school and high school to college and the workplace. The County Pool was also used to invest in the Family Initiative assisting the families of homeless children in the Clarkston High School Cluster.

Looking forward, United Way plans to leverage 2014-2015 county investments to strengthen efforts to improve education outcomes through programs among Scottdale/Clarkston Opportunity Zone partners. Key to DeKalb’s Education Priorities is to focus on strategies increases family & parent engagement and programs that provide out of school time activities.

Education

Increase opportunities for children to improve grades and high school graduation

$11,500 $15,000

$66,839 $180,022

DeKalb County Pool Investments

HEALTH INCOME

EDUCATION HOMELESSNESS

BASIC NEED

EDUCATION: ADVANCING THE COUNTY PRIORITIES

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Page 15: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Child Care Subsidies

Target: 1,995 children will continue to be

developmentally on track

2013-14 Results: 2,080

Family/Parent Engagement

Target: 186 parents will improve their parent/child relationships

2013-14 Results: 133

Leadership and Service Learning

Target: 2,727youth will demonstrate

improvement in their academic performance

2013-14 Results: 2,309

OVERALL TARGETOur goal for 2014-15 is that 11,617 children and youth in DeKalb County will meet milestones for their age that lead to high school graduation and a credential of value. Last year (2013-14) 18,322 youth in DeKalb County reached education related outcomes.

TARGETS BY STRATEGYBelow are the DeKalb County education targets anticipated for 2014-15 by strategy.

Out of School Time

Target: 2,719 youth in grades K-3 will

demonstrate progress toward reading

proficiency2013-14 Results: 2,956

Out of School Time

Target: 2,460 youth in 4th–12th grades will improve or maintain

their academic performance

2013-14 Results: 3,595

Post Secondary Education

Target: 663 youth will complete coursework

towards a post-secondary degree2013-14 Results: 408

Mentoring

Target: 526 youth will demonstrate

academic improvement after one academic year2013-14 Results: 428

Risky Behavior Prevention

Target: 395 youth will delay, reduce or cease

risky behaviors 2013-14 Results: 515

EDUCATION TARGETS

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Page 16: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System
Page 17: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

INCOME OVERVIEW

Unemployed Individuals, 2012DeKalb - 9.3%Georgia – 8.1%U.S. – 6.1%

Many families struggle to make ends meet and financial self-sufficiency can be difficult to achieve even for working families.

27,167 (33.1%) of families with children in DeKalb are considered low-income

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33,651 (41%) families with children in DeKalb live with income below Self-Sufficiency Self Sufficiency Standard

The Center for Women's Welfare (CWW) develops and calculates the Self-Sufficiency Standard, which is a real world determination of the amount of income required for working families to meet basic needs. The Self Sufficiency Standard takes into account family composition, ages of children, and geographic differences in costs.

Source: U.S. Census

Source: U.S. Dept. of Labor

18,877 (23%) families with children in DeKalb living in poverty

$19,000 a year or less

$28,500 a year or less

$39,007 a year or less

THE ISSUES

Page 18: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Workforce Development

Income Supports

Savings & Assets

Affordable Housing

INCOMEFamilies are financially self-sufficient.UNITED WAY’S STRATEGY

The metro Atlanta region is especially challenged by high unemployment and a shifting job market, with over 630,000 families not financially self-sufficient, and 32% of children in our 13-county service area living in families with annual incomes below $19,000.

United Way of Greater Atlanta has chosen to strategically focus its investments on supporting an financial stability through a variety of programs and services where adults and their families can build the skills they need to be on their own.

INCOME STRATEGIES

• Sector Based Workforce Partnerships• Transitional Employment• Self-Employment • Outreach & Benefits Enrollment • Integrated Income Services • Financial Education• Individual Development Accounts• Homeownership & Foreclosure Prevention

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Page 19: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

INCOME STRATEGY: WORKING IN DEKALB COUNTY

STRATEGY EXAMPLEThere are many programs and initiatives funded under Income that are active in DeKalb County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Transitional Employment

Good Transitions, a transitional jobs collaboration.

United Way, partnering with Goodwill and the Department of Child Support Services, provides transitional employment to non-custodial parents who are behind in their child support payments. This is a challenging population to work with because approximately 60% of the individuals involved do not have a GED.

The program provides job skills training and assessments, support obtaining employment and coaching to help the individuals maintain their employment and improve relationships with their families. The three year goal is to serve 1000 individuals, including those based in DeKalb county.

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Page 20: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

OVERALL TARGETOur goal for 2014-15 is that 2,383 people in DeKalb County meet milestones towards financial stability

TARGETS BY STRATEGYLast year (2013-14) 1,932 people reached Income related outcomes

Self – Employment

Target: 8 participants whose business show a net profit

2013-14 Results: 13

Asset Building and Preservation

Target: 98 individuals maintain homeownership six months or more after counseling

2013-14 Results: 87

Target: 2,086 tax returns will be completed through Volunteer Income Tax Assistance program (VITA)

2013-14 Results: 1,620

Transitional Employment

Target: 191 participants that have been consistently employed for 90

days

2013-14 Results: 212

INCOME TARGETS

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Page 21: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System
Page 22: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

HEALTH OVERVIEW

Uninsured IndividualsDeKalb - 26%Georgia – 25%U.S. – 13.4%

THE ISSUES

Low-Weight Birth Rates

DeKalb – 9.9%Georgia – 9.4%U.S. – 8.0%

3,257

24,361

35,184

56,565

15,828

47,523

23,055

9,341

58,09363,846

13,679

26,763

1,707

Preventable ER Visits, 2013

Source: Department of Public Health

Preventable Emergency Room VisitsPreventable or avoidable emergency room visits are a portion of all Emergency Room visits. Preventable ER visits are less intensive and could most likely have been avoided or prevented with adequate primary care.

Source: Agency for Healthcare Research and Quality

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Source: Georgia Department of Public Health

Page 23: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Prevention Care / Treatment

Coordination Advocacy

People have access to health care.

Babies are born healthy.

HEALTH OVERVIEW

Good health begins with access to primary health care services. But it doesn’t end there. Research has shown that the circumstances in which people are born, grow up, live, work, and age affect health as much as doctors, medicines and the healthcare system. This understanding has shaped United Way’s approach to improving health in our community.

Although in the health arena, our two goals are often pursued by distinct agencies or organizations, United Way is pursuing them together. We have seen the natural alignment of our collaboration, leadership and investments towards a common set of clusters under which to organize all of our health work.

UNITED WAY’S STRATEGY

HEALTH STRATEGIES

• Home Based Supports• Life Skills• Primary Health • Mental Health Services• Care Coordination• Prevention Education• Substance Abuse Treatment• Home Visitation• Doula• CenteringPregnancy

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Page 24: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

HEALTH STRATEGY: WORKING IN DEKALB COUNTYSTRATEGY EXAMPLE

There are many programs and initiatives funded under Health that are active in DeKalb County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Care Coordination and Prevention EducationAmeriCorps – Project Health Access: • United Way’s AmeriCorps program provides AmeriCorps members to

local free clinics to help increase access to primary care in the community and specifically to provide care coordination, health education and volunteer recruitment for health clinics.

• In DeKalb County, United Way partners with the Georgia Lions Lighthouse Foundation and Whitefoord, Inc. who serve DeKalb residents in the northern part of the county as well as Atlanta in DeKalb. The AmeriCorps members expand the capacity of these agencies to provide vision services, provide health education to parents and recruit volunteer medical professionals to work in the clinics.

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Page 25: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Home Based SupportTarget: 5,013 people that

avoid hospitalization

2013-14 Results: 4,459

Life SkillsTarget: 190 individuals that have shown and improved

quality of life2013-14 Results: 184

Substance Abuse Treatment

Target: 28 people maintain sobriety for six months

or more2013-14 Results: 6

Primary HealthTarget: 185 people report a reduction in their usage of

the ED

2013-14 Results: 255

OVERALL TARGETOur goal for 2014-15 is that 7,646 people in DeKalb county establish a medical home and reach important health related milestones

TARGETS BY STRATEGYLast year (2013-14) 6,926 people reached Health related outcomes

Prevention EducationTarget: 292 people who maintain or improve their

health status2013-14 Results: 401

Mental HealthTarget: 1,848 clients who are able to increase their quality of life and show

superior functioning2013-14 Results: 1,504

HEALTH TARGETS

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Babies Born HealthyTarget: 90 women will deliver a baby at 5.5 lbs.

or greater

2013-14 Results: 117

Page 26: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System
Page 27: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

HOMELESSNESS OVERVIEWTHE ISSUES

38

61

93

98

113

158

186

253

342

495

705

1010

5959

Butts

Rockdale

Fayette

Paulding

Coweta

Henry

Douglas

Clayton

Cherokee

Cobb

Dekalb

Gwinnett

Fulton

Total Point-in-Time Homeless count, 2013

Source: Georgia Department of Community

Point-in-Time Homeless CountThe Point-in-Time (PIT) count is a count of sheltered and unsheltered homeless persons on a single night in January. The Point-in-Time count is used for planning and allocations for state and federal housing resources. Other programs also consider families who are living in motels or “doubled up” with other families as homeless.

The Point-in-Time count represents about one third of the overall number of people who will experience homelessness at some point during the year.

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Page 28: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

HOMELESSNESS

Homeless people are housed within one year.

UNITED WAY’S STRATEGY

Individuals and families often live on the edge between low income and becoming homeless. Last year 55,536 families across greater Atlanta were homeless.

United Way of Greater Atlanta has chosen to strategically focus its investments to promote coordination and adoption of best practices in the region. We continue an inclusive and regional approach to eliminating homelessness. We create and sustain housing with supportive services.

We work to understand the unique circumstances of specific target populations and then develop programs that will meet their needs. United Way also invests in approaches that are aimed at prevention.

Prevention Supportive Services

Outreach & Intake

Housing

HOMELESSNESS STRATEGIES• Financial Assistance• Outreach • Assessment Centers• Employment and Benefits

Enrollment • Transitional and Permanent

Housing

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Page 29: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

HOMELESSNESS STRATEGY: COUNTY SPECIFICSTRATEGY EXAMPLEThere are many programs and initiatives funded under Homelessness that are active in DeKalb County. Below is an example of one program that we are implementing for FY2014-15. Please see the County Case for a full list.

STRATEGY: Transitional and Permanent Housing

Family Stability/Kids Home

Children of homeless families and those at risk of homelessness, face multiple issues that impact their success in education. Disruptive moves cause children to fall behind in school, repeat grades, or drop out. Our Family Stability work in DeKalb is supporting families in Clarkston and other central DeKalb communities.

This program – recently recognized as a national best practice by the White House - connects children and their families to case management, housing services, income supports and education services. The entire family from infant to adult are supported by this model. The Family Stability Initiative integrates services from all four United Way focus areas because of the understanding that their housing needs are linked to other challenges. The goal of the program is to not only resolve the family’s temporary homelessness, but all to create two-generational successes and end a cycle of generational poverty.

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Page 30: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Financial Assistance

Target: 9,535 individuals will

remain in stable housing

2013-14 Results: 7,237

Transitional and Permanent Housing

Target: 242 individuals will

successfully graduate to permanent housing

2013-14 Results: 356

Our goal is to help 9,938 people in DeKalb County will prevent or end their homelessness

2013-14 Actual Results in DeKalb: 7,809 people prevented or ended their homelessness

Assessment Centers

Target: 161 individuals will

graduate into safe and stable housing

2013-14 Results: 216

HOMELESSNESS TARGETS

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Page 31: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System
Page 32: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

BASIC NEEDS OVERVIEW

Child Food Insecurity Rate

DeKalb - 22.9%Georgia – 28.8%

THE ISSUES

Child Abuse and Neglect

DeKalb - 6.3%Region – 6.6%U.S. –1%

Food Insecurity in ages 60 and Older Georgia – 8.74%Worst state: (MS) – 12.45%U.S. –1%

Growing trend in senior population in our counties

13.1%

28.3%

18.2%

21.5%

25.3%

14.9%

26.7%29.1%

23.1%

29.9% 30.0%

32.7%

20.7%

% Change in Population 65 and older, 2008 to 2012

Source: Georgia Department of Public Health

Source: Map the Meal Gap; US Dept. of Labor, American Community Survey

Source: Georgia CASA

Source: Meals on Wheels Assoc. of America

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Page 33: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

BASIC NEEDS STRATEGIES• Support for Seniors• Child Abuse and Neglect

Prevention and Intervention • Sexual Assault Services• Disaster Preparedness and

Relief

UNITED WAY’S STRATEGY

A key part of United Way of Greater Atlanta’s mission maintains is to continue to address basic and urgent human care issues.

Through the county pool process, dollars are invested locally in programs: that allow seniors to remain safe, happy and healthy in their own homes; that provide immediate assistance to victims of disaster; and that advocate for victims of child abuse and neglect.

Additionally, in some communities, United Way is the manager of the Federal Emergency Food and Shelter Program that was created to supplement and expand the work of local social service agencies, both governmental and non-profit, in an effort to help people with economic (NOT disaster-related) emergencies.

BASIC NEEDS

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Page 34: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

STRATEGY EXAMPLEThere are many programs and initiatives funded under Basic Needs that are active in DeKalb County. Below is an example of two programs that we are implementing for FY2014-15. Please see the County Case for a full list.

• The Emergency Food and Shelter Program (EFSP), administered by United Way of Greater Atlanta and governed by an independent Local Board, distributed $231,058 in grants to agencies that provide food, financial assistance and shelter to individuals and families in crisis. (2013-14 results are not available yet.)

• The Silence the Growl, a special crowd funding initiative for 2014, provided 1,400 meals this summer to children in DeKalb County who qualify for free or reduced lunch during the school year.

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BASIC NEEDS – WORKING IN DEKALB COUNTY

BASIC NEEDS A COUNTY PRIORITY

2014-15 DeKalb County invested $180,022 through the county pool to programs that advocate on behalf of abused children and work to ensure that they move into stable homes, and programs that ensure seniors are able to live safe and healthy lives in their own homes

Page 35: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Disaster Relief

Target: 990 families and

individuals affected by disasters receive

emergency assistance

2013-14 Results: 924

Support for Seniors

Target: 596 Individuals feel safe, healthy and happy in their

homes

2013-14 Results: 1,233

Sexual Assault Services

Target: 576 children identified as victims of sexual or physical abuse and

will be provided with support

2013-14 Results: 580

OVERALL TARGETOur goal for 2014-15 is that 2,162 people in DeKalb are provided with emergency services and have their basic human care needs addressed

TARGETS BY STRATEGYLast year (2013-14) 2,737 people were provided with Basic Needs assistance

BASIC NEEDS TARGETS

Emergency and Transitional Housing

Target: 17,026 nights of

emergency and transitional housing provided

2013-14 Results: 15,902

Emergency Food and Shelter Program (EFSP) – Target and Results are projections (actual results not yet available)

Meal ServiceTarget:

30,175 meals provided through meal service or

food pantries

2013-14 Results: 24,635

Rent/Mortgage/Utilities Assistance

Target: 252 households receive rent/ mortgage or utility

assistance2013-14 Results: 185

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Page 36: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

OVERVIEW

The Opportunity Zones initiative focuses on providing layered services to OZ families living in a specific area. These families build their capacity to become self-sufficient while building stronger communities.

The 4 Zones: College Park, Norcross, Scottdale/Clarkston, and South Cobb were selected as areas of greatest need.

STRATEGIESOPPORTUNITY ZONES STRATEGIES• Layered Services• Capacity Building• Incentives Programs• Civic Engagement• Collaboration• Families as Centerpoint• “Family Path to Success

OPPORTUNITY ZONES

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Page 37: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

STRATEGY EXAMPLEThere are many programs and initiatives funded in the Opportunity Zone that are active in DeKalb County. Below are two examples of our work for FY2014-15.

The Ding Te is from Burma. She and her four young children were resettled in the US five years ago. She has been in the Parents as Teachers program for the last three years, and recently completed the Vision and Voice Parent Leadership Institute. During her time in the program, she led a group of parents in a cultural awareness project.Currently Ding has a goal of purchasing a home for her family. She joined the Georgia Dream homeownership program and was approved for the loan. She is actively looking for a house. As she continues to improve her life for herself and her children, she plans to go to school. She’d like to enroll in an ESL program and then pursue a degree, perhaps in the culinary arts.

Dekalb Mini-Grant: “Tell Me a Story!” in Clarkston – A One-day event that attracted approximately 250 individuals to promote the importance of early learning activities for families with young children and the importance of oral story-telling and usage of home country languages to strengthen language development/cultural history.

PROPOSED ACTIVITIES FOR FY2014-15This year the Scottdale/Clarkston Opportunity Zone (OZ) will follow up on the recently completed Parent Leadership Institute (PLI) in Clarkston by introducing the NET program to families. NET (Neighbors Empowering Themselves) is a program that builds individual capacity for goal setting while improving community support networks for struggling families (in this instance refugee families). In January 2015, the OZ will implement a community leadership institute in Scottdale, using a model such as PLI or E3 (Empowered, Equipped, and Engaged). The families will be empowered to complete community improvement projects of their own choosing, supported by mini-grants from the OZ (Opportunity Zone). The OZ will continue to explore partnership with other agencies, as well as, continue to pursue activities to strengthen the partnership with the UW DeKalb Advisory Board.

• Build upon existing partnerships such as NET in Clarkston• Implement leadership institute in Scottdale• Continue mini-grant programs• Explore partnership with other agencies

OPPORTUNITY ZONES—SCOTTDALE/CLARKSTON

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Page 38: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

EducationNoteworthy FY2014 results include:

• 55 youth participated in after-school programs

• 36 youth improved academic performance• 33 adults enrolled in educational training

Results 2013-2014: 142 individuals with Education Outcomes

IncomeNoteworthy FY2014 results include:

• 34 adults Obtained employment• 53 adults participated in jobs training or financial

literacy programs• 87 adults maintained employment 6 months or

longer

Results 2013-2014: 187 individuals with Income Outcomes

HealthNoteworthy FY2014 results include:

• 316 youth Established a primary care provider• 142 adults Established a primary care provider• 70 adults Established a medical home

Results 2013-2014: 686 individuals with Health Outcomes

Each Opportunity Zone works with local partners to provide services that are aligned with United Way’s other strategies. The targets and goals for each Opportunity Zone are set based on the specific needs of the families they are serving. In fiscal year 2014 the Scottdale/Clarkston Zone served 148 families.

OPPORTUNITY ZONES – SCOTTDALE/CLARKSTON

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Page 39: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Leverage Volunteer Leadership•100% giving & participation

Issue Specific Fundraising• Identification of opportunities to support county specific work•Special Events

Strengthening Partnerships•Workplace Campaigns• Individual Focus•Sustainability

2014 GOAL $2,372,400

2013 | $2,303,278

REVENUE

Passion - Action 2014 Strategies for Success

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Page 40: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

Leverage Volunteer Leadership

• 100% Advisory Board and Cabinet participation

• Leverage volunteer networks

• Increase access to corporate executives

• Cultivate champions

• Identify prospects

Issue Specific Fundraising

• New Business focus with potential alignment to company CSR (Corporate Social Responsibility) statements

• Expansion of dollars to support county impact work and initiatives

• Targeted revenue for special events and sponsorship

Strengthening Partnerships

• Targeted growth for current partners through participation rate and leadership focus

• “Imatter” donor centric development & retention initiative

• Align United Way work with CSR statements

Passion - Action 2014 Strategies for SuccessDONOR ENGAGEMENT STRATEGIES

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Page 41: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

This space is reserved for the DeKalb Advisory Board to identify activities/opportunities they would like to include in the plan that supports fundraising efforts and the development of a local county campaign.

COUNTY SPECIFIC CAMPAIGN EFFORTS

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Page 42: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

REPUTATION

Elevate our brand across multiple channels, empower county champions, drive local engagement, create affinity and build community.

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Page 43: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

County Reports, County Key Messaging Doc, Storytelling, Social Media Tool Kit, Quarterly Message Training, County Key Messaging Doc, Social Media, Volunteer Training, Board Retreats, Volunteer Welcome Packets, Quarterly Agency Conversations, Annual Communications Calendar, County Media Kits, Chamber Outreach, 211 County Outreach, Board Referral Program, College Outreach and Signature Events

MARKETING PLAN HIGH-LEVEL VIEW

TACTICS

FOCUS

OBJECTIVES

STRATEGIES

County-focused comprehensive marketing and communications plan will utilize multiple platforms and tactics to include traditional, digital, social, and grassroots activities to support our organizational and local priorities.

• Strengthen value & position with county donors• Grow and strengthen agency and community partnerships• Increase awareness of community impact and results• Increase placement of meaningful stories for greater brand exposure and comprehension • Attract and acquire key leaders and influencers to partner in our mission• Drive county engagement and cultivate relationships to produce new donors and raving fans

• County specific collateral and communication tools to tell our story at the local level (CE, Investments, fundraising)

• County media plan for consistent and timely exposure of events and happenings• Proactive engagement of grantees and community partners through educational and knowledge

sharing opportunities• Develop comprehensive welcome experience for volunteers to maximize recruitment and retention

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Page 44: INTRODUCTION€¦ · Razorfish Ms. ElayneHunter DeKalb County Government Ms. Katherine Hilliard Macy’s Logistics & Operations Ms. Marilyn Nue Atlanta-Fulton Public Library System

1. Annual support of the Decatur Book Festival with donations and volunteers in support of education priority

2. This space is reserved for the DeKalb Advisory Board to identify activities/opportunities that they would like to include in the plan that support their results, revenue and reputation goals and objectives.

Additional Opportunities for Engagement:• Women’s Leadership Breakfast – November 13, 2014

– Annual breakfast brings together hundreds of men and women with a passion for issues that affect women and/or children on a daily basis.

• C3 – Connecting Community for Change Conference – February 20, 2015– The only immersive conference in Atlanta connecting a diverse group of people who bring passion, expertise and resources

needed for positive, sustainable change.• Leading and Life of Purpose – May 7, 2015

– A networking reception and live studio conversation with Atlanta’s most phenomenal women as they discuss the importance of integrating philanthropy in one’s life – personally and professionally

COUNTY SPECIFIC EVENTS, COMMUNICATIONS AND VOLUNTEER OPPORTUNITIES

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