Introduction - Ramkhamhaeng University

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Introduction to Manabement and Ofganizations I .

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Bovee and others bdi?.l., r n d h n ~ s nuiui iu n5zmu n i 5 d ~ ~

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Luther Gulick ' flfjmii nis9'slm.r auiufiu Hiui?rncl.nui u

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c l ~ i a ~ d i ~ ~ a i a ~ r U i ~ a ~ i t ~ I

Peter Drucker nrh9.h ' ' I 2 wi59'mnl.r ~ u i u 8 u f 1 1 5 r h ~ i ~ ' k t f ~ ~ i q

r~]lVlul~Tmuy'du 3

Stepen P. Robbins nd i? i i nisGmni5 ~ u i u i i u nszu?un?sl,uni5

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HR 416 3 1

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R:IJ nisCmnis (management) auiufiq n.r:uauni.rhriiuuiu

nisqmnis

Management

2. n75Gmnisimaiurfluainn (universal) ~wsiz5~1~+15ndihJ

ds:qnsflfl66'uyna~6ni'i ua:~ns:~u~u'iio:~flua~6nis~~im'L~$~"sardn un: Jilfla?uil.iusiir 7 &aumluo~hs rdu ihummm iliuw8ol rflupiU kniw daldd

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32 HR 416

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flnuviimu (challenges) d

7. msP'nrnsvk11fin75fi ~Gu.j7ui'i~dr::ftn3ni w ~tnr:dqt:3n3~n

- ~31~~~7uu~s67-i7dr::8n5n7~ (efficiency) rmsdsz8n3 wn

(effectiveness) i ~ u n ~ ~ r ~ u u f i u u ~ t : ~ i 7 u w n w 8 ~ (outputs) n'uJ~$u~hc#i (inputs)

R ~ ~ ~ ~ U ~ U O I D ' W ~

nsmaun~rCnn7s Management ' Process

D = Directing (n7sdiu-aun7s)

Co = Coordinating (n7sdsamus7u)

R = ~ e b o r t i n ~ (msmuwu)

B = Budgeting (n7s~mhIudsauitu)

nsom gu (Harold D.Koorp) 16nh-aPInsnnurns9'mnisd

$u~~~sn 'Md7 f i u rns 5 dsams I6tlri \

P = Planning (~I~~IUWU)

9 o = organizing (n7sCmoIdn7s)

S = Staffing ( m m k y ~ ~ a )

, D = Directing (n~sd7u.runis)

C = Controlling (n~smuqu)

I

d a t d u s o u ~ u r f (Stepen P. Robbins) Injld~lInsruqun7sCmn7s d v 4

ny~s~~sd'o1d7t9un7s 4 d$an?s 16tt6

9 P = Planning (n75371 ttw U)

o = Organizing (n7s$aoIdnir)

( " 7 - b ) , L = Leading

C = Controlling (nisfi?~qu.$

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36 HR 416

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okn'15 k doldd

vw m I. I (TOP rnanager)H~lufi9 ~RRRCJ5UWGtIIDUn15

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udnis ifluko'~msfin3miaRciu U

6 %M#~UIU (supervisors) $?HU'~ auuiu (foreman) ~fluvi'u

Q17N8lUWU (line managers H(~IC/ (functional managers) g~mms

Managerment Roles

tau: fh~cih (Henry Mintzberg) ~ i ~ a u a ~ n ~ i n ~ 0 u ~ ~ i n i 5 ~ ~ u n ~ 5

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1.3 {d5::~7uuw (liaison) ni5tcRiuunuin~d~::~7u~iu h u i

tn"s~tilu(network) ai~uniu~uwYu~Cu~Si?uui~niu~~n

2, unurnhuri~aa7da~a (Informational roles)

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rfluvi'u

3. unu7nthun77$maub (Deision roles)

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iaun'un~n7w nfluol'u

Management Skills

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nalu81~75n (skill or compete

, 1. rinu~ri7urnclii~ (Technical skills) d5znauha ~ n u f

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~ J R ~ I U ~ W R ~ R S S ~ ~ I S U M ~ I W ~ U U M D U ~ ~ I ~ L ~ ~ ~ ~ ' U U E S ~ T : : ~ U ~ ~ ' L L E J : : ~ P ~ ~ ~ N

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n~auaun75$mn75 (Management Functions)

n'nwr: nmiuuuu nmsdslaurims m 5 8 h nmscl~uqw

Skill Planning Organizing Leading Controlling

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Effective Manager

I

Human Relation

HR 416

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Traditional Manager Modem Manager

fl33GGIn333:uu Managing system -

uuanwdu 7 b m s f i w s ~ u i u ~ u f i n u ~ u ~ m ~ ~ ~ w ~ ~ ~ 9 ' @ n ~ s ~ ~ n

yuumnis~~szuu xuu(systern) ~ E I pmaauii~nnudiq 7 drdua~a~i~u1un7wnu

Closed system no

interactive with environment

46

open system interactive

with environment

HR 416

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Human Resources

2. nqzuavniq (Transformation) t

A~ln5sun15fi~u~wuos~u'n~~u (Employee's WO& Activities)

n-t5<mn7r (Management Activities)

rndulniirmz?"siru'un75

(Technology and Operations Methods) I

3. wnw3ol (Outputs)

%.461rrnzU%175 (Product and Services) I

wacliudmunidu (Financial Resilts) rdu f'ii'1$ Wmqu

C y a d n ~ l 5 (Information)

1. wqGn~5uuounu (Human Results) '

4. ~mwuan&ew (Environment) I8rrf-i nlsriiou &nu u5rrpfi9

mnlulalrrnz$u1 rUu6u I

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a: Y eJcinli (organization) H U ~ U ~ U f ( ~ ? ~ 0 4 ~ n n ~ s l u k r d d ~ l ~ ~ u ~ ~ ~ d

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~~ln55unir~rnzri7Id~rO~~ui~hun'u

HR 416

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4. t g ~ d ? a n 5 (Information) puiu8~ ni.~~~iiuu'o~ait~us-uu

u~:nisn~uuil~uni~u3ni~ n u ~ ~ n i . r m = ~ ~ u m . r ~ ~ ~ a u ~ ~ f l t l v i iod~iuni i m5

u~nisszuuRi5RumR (management information system)

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gnsinsunrii~~qwa i

m~if iaudauou k~suuua"ui2i~n'uoudn~~nu"u101sl

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e~Anmuuu8u:jtu - 9, eudnlraikd~ai !

Traditional Organization New Organization

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lu'8mntju E/mnqu

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~ ~ m r n s h a u l ~ ~ r n nis6m~u'l~hun'u

dmnp5z~iiuu ~u'uprii

uau~um~aniYti~7u Idu"uauiusr~n7j/i.~iu

n n r ~ ~ u d ~ ~ n = R m~iuiru~u~rru~mu

nirJi?.~?ulu osdnis d v rn~ri-~iuf!'lnunlm~n~ muna?iriinum ' qm=ni

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- ' . 2. &doah4 (stakeholder)

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rda1riwfi~iuilwinwai1udu

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7. rm::uiiuftm~ia~dJt~nau~m

B R ~ T ~ ~ ~ ~ ~ C ( ~ R I U ~ T T U ~ H I ~ ~ I U ~ U E ~ U ~ ~ ~ Q I

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HR 416