Introduction This course shows a step-by-step methodology to build and implement a balanced scorecard strategic management system, either public or private sector. It includes a hands-on workshop to allow you to get practice in developing the balanced scorecard for a typical organization. You will have an opportunity to address some specific issues in your own organization. Objectives Upon completion of the course, the participants will learn: 1. How balanced scorecard is used to improve organization performance 3. How the balanced scorecard applies to different types of organizations 4. How to build and implement a balanced scorecard in 5. How to develop Strategy Directions, Strategy Maps, and initiatives for improving organization strategy and processes 6. How to develop more meaningful performance measures 7. The correct sequence of steps that are necessary to build a strategy- focused organization 8. How a scorecard system can drive a performance-based budget and employee accountability. Content 1. BSC Perspectives - Differences when applied to the Private Sectors as compared to the Public Sectors 2. Developing Strategic Statements (Vision, Mission, Goals, Objectives), plus Core Values and SWOT Analysis 3. Alignment versus Cascading 4. Developing the Strategy Map 5. Identify the Scorecard (Strategic Objectives plus Owners, Key Performance Measures, Targets) 6. Develop the Scorecard (Strategic Objectives, Key Performance Measures, Targets, Initiatives [projects, programs, specific tasks] and Initiatives Owners) 7. Develop Action Plan (Initiatives are given targets and allocations of the resources) 8. Establish Strategic Management Office (SMO to monitor effective BSC Implementation) and Identify BSC Core Teams Speaker’s Profile Professor Awaluddin Mohamed Shaharoun has held many administrative posts within the university as Head of Department (5 years), Deputy Dean (8 years) and currently he is the Dean of UTM Razak School of Engineering and Advanced Technology. He helped UTM to develop its Balance Scorecard System in 2010. He has conducted 2 strategic planning sessions with University Malaysia Kelan- tan in 2011. He has also been appointed as a consultant by the Malaysian Board of Engineers in 2008 to develop their Balance Scorecard System. Within UTM, he has been appointed as advisor to various schools and faculties to help their strategic planning sessions and develop their scorecard, KPIs and initiatives. Duration 3 Days INTRODUCTION AND PRACTICE OF BALANCED SCORECARD