International Federation of Red Cross and Red Crescent Societies Birgitte Olsen Performance Measurement Birgitte Olsen - Head of IFRC Logistics
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International Federationof Red Cross and Red Crescent Societies
Birgitte Olsen
Performance Measurement
Birgitte Olsen - Head of IFRC Logistics
International Federationof Red Cross and Red Crescent Societies
Aim
To demonstrate the
importance of logistics
performance measures &
metrics in delivering the
IFRC global strategy...
International Federationof Red Cross and Red Crescent Societies
Incentive
International Federationof Red Cross and Red Crescent Societies
IFRC Strategic Objective
International Federationof Red Cross and Red Crescent Societies
Logistics Strategy
RLU
Region
Stocks orframework
Panama RLU
Dubai RLU
Kuala Lumpur RLU
Geneva HQ
RLU
Region
Stocks orframework
Panama RLU
Dubai RLU
Kuala Lumpur RLU
Geneva HQ
International Federationof Red Cross and Red Crescent Societies
Tools – Strategy Implementation
International Federationof Red Cross and Red Crescent Societies
Tools – Continuous Development
0%
20%
40%
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100%
CustomerService
FinanceControl
ProcessAdherence
Innovation /Learning
LRMD 2006 Progress by Dimension
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20%
40%
60%
80%
100%
CustomerService
FinanceControl
ProcessAdherence
Innovation /Learning
LRMD 2006 Progress by Dimension
0%
20%
40%
60%
80%
100%
Manage Procure Logs Fleet Projects
LRMD 2006 Progress by Activity
0%
20%
40%
60%
80%
100%
Manage Procure Logs Fleet Projects
LRMD 2006 Progress by Activity
International Federationof Red Cross and Red Crescent Societies
Better, Faster, Cheaper Indonesia Pakistan EQ Yogyakarta EQ
Families receiving full package by 2 months 0 0 42,911
Days to activate supply chain 18 10 3
Cost to deliver relief package per family at 2 months (CHF) - 824 142
Results and Indicators - Impact
International Federationof Red Cross and Red Crescent Societies
Results and Indicators - Benchmarking
International Federationof Red Cross and Red Crescent Societies
Results and Indicators - Sustainability
International Federationof Red Cross and Red Crescent Societies
IFRC Logistics – Next Steps
International Federationof Red Cross and Red Crescent Societies
Aim
To demonstrate the
importance of logistics
performance measures &
metrics in delivering the
IFRC global strategy...
International Federationof Red Cross and Red Crescent Societies
Birgitte Olsen
Performance Measurement
Birgitte Olsen - Head of IFRC Logistics
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